Prevention of Future Deaths reports · 2013

Susan Jill Hammond

Regulation 28 report to prevent future deaths, reference 2013-0286, written 4 Nov 2013. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report4 Nov 2013
Reference2013-0286
DeceasedSusan Jill Hammond
CoronerStuart Fisher
Coroner areaLincolnshire (Central)
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS
THIS REPORT IS BEING SENT TO:

1. Chief Executive, United Lincolnshire Hospital Trust,
Lincoln County Hospital, Greetwell Road, Lincoln, LN2 5QY

CORONER

| am Stuart P G Fisher, Senior Coroner for the Coroner area of Central Lincolnshire,
Lindum House, 10 Queen Street, Spilsby, Lincoln, Lincolnshire, PE23 5JE.

CORONER’S LEGAL POWERS

| make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

INVESTIGATION and INQUEST

On 3 July 2009 | commenced an investigation into the death of Susan Jill Hammond
aged 65 years. The investigation concluded at the end of the inquest on 30 October
2013. The cause of death was Anaphylactic reaction to the administration of
intravenous augmentin. A narrative conclusion was given Mrs Hammond suffered a
known allergy to penicillin despite this on 3 July 2009 a doctor prescribed augmentin
(which is a penicillin based drug). This was administered to Mrs Hammond by an
experienced nurse. A few minutes later Mrs Hammond suffered a cardiac arrest and
despite attempts to resuscitate her she died at 0410 hours on 3 July 2009.

CIRCUMSTANCES OF THE DEATH

In both 1992 and 2002 Mrs Hammond had been administered penicillin and had
suffered Anaphylactic reactions on both occasions. Prior to her death Mrs Hammond
was living in a nursing home. She became ill and was admitted to the Accident and
Emergency department of Lincoln County Hospital on 2 July 2009. Despite the fact that
there were a considerable number of warnings on the documents sent by the nursing
home, documents within the hospital and the fact that Mrs Hammond was wearing a red
allergy warning bracelet she was administered augmentin (being a penicillin based drug)
she suffered a cardiac arrest and despite attempts to resuscitate her she died.

CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern. In
my opinion there is a risk that future deaths will occur unless action is taken. In the
circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows. —

[BRIEF SUMMARY OF MATTERS OF CONCERN]

(1) Although there were written warnings of Mrs Hammond's allergy on hospital
documentation they appear not to be have been noticed by the nurse who administered
augmentin. In an effort to highlight the fact that a patient has an allergy | feel that there
needs to be a much clearer indication on the file that the patient has such an allergy. At
the inquest, it was suggested that a different coloured file should be used for any patient

who has an allergy. Alternatively, a large sticker on the front of the file warning of the
allergy would assist.

(2) It appears that when Mrs Hammond transferred from the A&E unit to the EAU she
was accompanied by a nurse who had little knowledge of Mrs Hammond's condition. As
a consequence no discussion took place at the handover regarding the nature of Mrs
Hammond's allergy to penicillin. It is felt that if the nurse who had cared for Mrs
Hammond in the A&E department had personally accompanied her to the EAU this
would have enabled a more productive handover and would have given an opportunity
for discussion regarding the allergy. Although | appreciate there may be practical
difficulties | would suggest that in future the nurse who has provided care for the patient
in A&E should always accompany the patient to the EAU department in order that
constructive handover can take place.

(3) Your representative at the inquest hearing was not clear as to whether the doctor
involved in this case was going to be referred to the General Medical Council and the
nurse who administered Augmentin was going to be referred to the Nursing & Midwifery
Council it was agreed that he would inform me of this within 14 days of conclusion of the
inquest.

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and | believe you have the
power to take such action.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by 25 December. |, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out
the timetable for action. Otherwise you must explain why no action is proposed.

COPIES and PUBLICATION

| have sent a copy of my report to the Chief Coroner and to the following Interested
Persons the Solicitors representing the family, and [and nurse

lam also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary
form. He may send a copy of this report to any person who he believes may find it useful
or of interest. You may make representations to me, the coroner, at the time of your
response, about the release or the publication of your response by thi

[DATE] 4) ‘1 ]13 [SIGNED BY CORONER]

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from United Lincolnshire Hospitals NHS (PDF)
Swe United Lincolnshire Hospitals [779

: NHS Trust
sage :
Trust Headquarters
PRIVATE & CONFIDENTIAL Lincoln County Hospital
Mr SPG Fisher Greetwell Road
HM Senior Coroner for Central Lincolnshire LND aAx

Lindum House

10 Queen Street
Spilsby Tel: 01522 512512

Lincolnshire PE23 5JE aE _— = "

23% December 2013

Dear Mr Fisher

Thank you for your letter dated 4" November 2013 issued under Regulation 28: Report to prevent
future deaths, in relation to the risks you identified through the Inquest touching the death of the late
Susan Jill Hammond.

| write to provide assurance that we have taken steps to resolve the issues highlighted in your letter.

1) Allergy warnings

Prior to Mrs Hammond's death in 2009 the control measures in place were:
e Prescription chart “drug sensitivities” box to be completed with any allergies and referred to
when prescribing, dispensing or administering medications.
Red allergy band to be used for any patients with a medication or product allergy.
Medicines management policy, setting out roles and responsibilities.
Admission proforma multidisciplinary document allergy question.
A&E records contain an allergy section which is prepopulated from the Patient Administration
system.
The Health Record contains an alert page for allergies to be documented and older records
had this information on the front cover.
e Alerts to the risks of penicillin allergy were contained within the antibiotic guidelines, in both
short form and full versions.

Following the incident additional action was taken. These were:

e The revision of antibiotic guidelines to increase awareness of risks of penicillin allergy and
with associated drugs.

e The development of a traffic light based risk recognition system for penicillin allergic patients

e Prescription chart also includes a prompt statement that all pages of the chart must be
reviewed when prescribing/administering any medicine.

e A patient safety campaign highlighting the allergy risk and the traffic light based system to
manage penicillin allergy safely, targeting all doctors, nurses and pharmacists.

e Antibiotic short guide pocket cards with penicillin safety alert issued to medical and nursing
staff to raise awareness.

e Competency assessment of nurses administering medications.

e Formalised medicines reconciliation process which will support review of medications and
allergies.

Chairman: Paul Richardson
Chief Executive: Jane Lewington Osage

at MBog,
Suess MINDFUL
= Vs EMPLOYER

e Modification of the prescription chart to state “Drug allergies and sensitivities” in a red “
coloured title, with more space to list drugs and the effects, with the source of information and
completion signature, name and date.

Allergy section on prescription chart before:

2) The handover of care from A&E to MEAU is now based on a handover tool, called SBAR. This is
an acronym for Situation, Background Assessment and Recommendation and allows for a
structured handover to take place. This approach brings consistency in communicating key
points of information. Within the background section is a prompt sheet for highlighting allergies.
SBAR has been found to improve communications between members in different clinical areas ie
A&E Vs wards.

3) a: :: been referred to the General Medical Council.

4) The Trust's Interim Director of Nursing has reviewed the professional conduct and implications in
relation to the registered nurse involved. This included reviewing the available information from
the time of the event in 2009.

At the time of the event in 2009, the nurse's practice and competence in administration of

Rs
: ; , Se ef’ s MINDFUL
Chairman: Paul Richardson EVV RY Atel

Chief Executive: Jane Lewington PAG

medicine was reviewed and a training update undertaken. Since that time, the nurse's practice
has been without any further incident.

Following the inquest, the nurse's practice was further considered and taking into account the
impact of the inquest on the nurse she was restricted from involvement in medicines
administration for a short period of time to protect both patients and herself.

She has since received further training and competence assessment, which she passed without
concern.

With reference to your query about referral to professional regulators, the Interim Director of
Nursing can confirm that she has discussed this case in detail with Nursing and Midwifery

Council. This discussion included reference to actions already taken by the Trust. The discussion
concluded with the Council's confirmation that they will review the case.

If you require any further information, | would be happy to liaise with you directly.

Yours sincerely

Medical Director
(GMC No 2837444)

Chairman: Paul Richardson

§ es MINDFUL
Chief Executive: Jane Lewington PAG EMPLOYER

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