Prevention of Future Deaths reports · 2017

Carol Buchanan

Regulation 28 report to prevent future deaths, reference 2017-0294, written 12 Oct 2017. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report12 Oct 2017
Reference2017-0294
DeceasedCarol Buchanan
CoronerTimothy Brennand
Coroner areaManchester (West)
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

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Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Bolton NHS Trust (PDF)
RECEIVED

Telephone: (01204) 390390 ext 5912 05 DEC 2077 Bolton INHS|

Our Ref: 1.002205

Your Ref. TWB/YD/1877-2017 NHS Foundation Trust
Royal Bolton Hospital
Minerva Road
Farnworth
1 December 2017 Bolton
BL4 OJR

Tel: 01204 390390-
www hoaltonft nhs ok

Mr T W Brennand

HM Assistant Coroner

Coronial Area of Manchester West
Paderborn House, Civic Centre
BOLTON

BL1 1JW

Dear Mr Brennand

Re: Carol Buchanan

Re: Regulation 28 Report to Prevent Future Deaths

| am writing in response to your Regulation 28 Report to Prevent Future Deaths, issued following the
Inquest touching the death of Carol Buchanan on 6 October 2017. May | take this opportunity to
extend my sincere condolences to the family of Mrs Buchanan for their loss and appreciate this will
be a difficult time for the family.

| note that prior to the Inquest hearing, you were provided with a Divisional Review confirming that a
number of actions had already been taken by the Trust. Following receipt of the Regulation 28
Report, | requested that the Governance Lead for the Acute Adult Division review the matters
detailed in your Report and | am now in a position to respond to your concerns as outlined in Section
5.

Section 5 (1, 2)

| am very sorry to learn that during the course of establishing how Mrs Buchanan came about her
death you heard evidence that Mrs Buchanan was prescribed Itraconazole in an out-patient setting
without reference to information contained in the GP Summary Care Record (SCR) or verification of
medication that Mrs Buchanan was prescribed. The GP SCR is however available to staff in the
hospital.

In an out-patient setting, patients or their family/carers are instructed to bring their current
medications to the clinic in order to establish what they are prescribed.

The Trust is currently working on the roll out of the Electronic Patient Record (EPR) and Electronic
Prescribing. Whilst it is not fully operational yet, when it is complete clinicians working in out-patient
clinics will be able to have access to a patient’s current prescribed medication.

Work is underway to ensure that all letters inviting patients to an out-patient appointment include a
request to bring their current medication to the appointment. An information campaign is planned for
publication in GP surgeries to remind patients to do this.

~- BD .

Section 5 (3)

At the time of Mrs Buchanan’s appointment on 27 April 2017 | am advised that there was a three
week delay in outcome letters to the GP being typed. This was clearly unacceptable and | am
assured that this has been addressed and in October 97.3% of correspondence to GP’s was
completed in the agreed five day standard. This will remain an ongoing action which will be closely
monitored via Performance Management reports on a monthly basis.

Section 5 (4, 5 a-d)

The Divisional Review Action Plan detailed a number of steps taken to address the lack of
awareness of the rare but serious drug interaction between Itraconazole and Simvastatin. In
on, following the Regulation 28 Report, Doctors and Pharmacists now have access to the
British National Formulary (BNF) online. This allows them to reference any drug interaction prior to
prescribing.

| was sorry to hear that the family’s concerns regarding their mother were not appreciated by the
medical and nursing teams responsible for Mrs Buchanan's care. The views of family regarding their
relative are clearly important as they will understand when there has been a significant change in
their condition. The Trust's Safety Huddle documentation has been revised to include a section
where any Family concerns can be highlighted; in addition the Fluid Monitoring Policy has been
amended to also take account of a family’s views.

In summary of the above, | have attached an Action Plan for your reference which details the
improvements that are being implemented in addition to those detailed in the Divisional Review. |
hope that my response has provided you and the family with the assurance that the Trust has taken
appropriate action.

Please do not hesitate to contact me in the event you require any further assistance.

Yours sincerely

Dr Jackie Bene
Chief Executive

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