Prevention of Future Deaths reports · 2019

Jennifer Lewis

Regulation 28 report to prevent future deaths, reference 2019-0003, written 15 Apr 2019. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report15 Apr 2019
Reference2019-0003
DeceasedJennifer Lewis
CoronerRoger Hatch
Coroner areaNorth West Kent
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedOxleas NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

North West Kent Coroners  
Cantium House 
2nd Floor 
Maidstone 
Kent 
ME14 1XD 

Telephone:  
New and Current Cases: 03000 410502 
General Enquiries: 03000 410503 
Email: KentandMedwayCoroners@kent.gov.uk  

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO:  Oxleas NHS Foundation Trust 
CORONER 

1 

I am Roger Hatch Senior Coroner for North West Kent 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and regulations 
28 and 29 of the Coroners (Investigations) Regulations 2013. 
http://www.legislation.gov.uk/ukpga/2009/25/schedule/5/paragraph/7 
http://www.legislation.gov.uk/uksi/2013/1629/part/7/made 

3 

INVESTIGATION and INQUEST 

4 

On 13th December 2017 I commenced an investigation into the death of Jennifer Lewis. The investigation 
concluded at the end of the inquest 29th March 2019. The conclusion of the inquest was Jennifer Lewis 
died at the Darent Valley Hospital, Darenth Wood Road, Darenth on the thirty-first July 2017 as a result 
of malnutrition due to inadequate provision and intake of sufficient nourishment and nutrition furthered 
by an inability to appropriate the necessary medical intervention whilst at the Bracton Centre. 
CIRCUMSTANCES OF THE DEATH 
Ms Lewis was brought to the  emergency department on 21/07/2017 via ambulance from the Bracton 
Centre at Oxleas NHS Trust. 
The admission history states that the nursing staff at the Bracton Centre had been concerned about the 
poor intake, diarrhoea, confusion, and hypotension.  
On observation she had low blood pressure (99/61mmhg), was dehydrated, and tachycardic. She 
appeared unkempt, lethargic and had reduced responsiveness.  
The history shows that diarrhoea started two days prior to admission, and she had a gradual decline in 
mobility over the two day period and has been noted to be less talkative than normal.  
Leg oedema was noted and a healed left leg superficial ulcer.  

Working diagnosis of dehydration, sepsis (likely urinary), anaemia, and muteness (long standing) was 
made. She was treated with IV fluids, dietician referral, and Intravenous antibiotics.  

At 9.45 on 20 July 2017 the patient was reviewed and it was noticed that the patient had an unidentified 
feeding tube (later established to be a surgically inserted PEG) institute which was tied up and not in 
active use. Further investigation is documented on 24 July that the PEG tube was used for 2 years post 
insertion, and not used since that time.  It is documented that the patient had lost 10kgs since March 
2017. The patient had been managed at the Whittington Hospital and Queen Elizabeth Hospital prior to 
admission to DVH.  

CT CAP on 21 July 2017 revealed extensive ascites affecting all peritoneal compartments, with associated 
oedema of the colon, bilateral pleural effusions and hepatic varices.  
CT head scan 21 July NAD.   

Medical emergency call was placed on 21 July 2017 due to raised heart rate and low BP. Impression was 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 that she was severely dehydrated, and hypoglycaemic secondary to malnutrition. She was treated with 
10% Glucose (IV) IV Pabrinex, and Iv fluids bolus? to keep her blood pressure above 100mmhg systolic.  

26th July 2017 reviewed and discussed the possibility of needing parenteral nutrition (PN) as not 
improving clinically and not able to receive oral/enteral nutrition. 
28th July 2017 A central line was inserted on and she was given Total parenteral Nutarian (TPN). This was 
started at 10mls per hour given the risk of refeeding syndrome.  The decision to commence PN was 
discussed with and agreed with psychiatry consultant. 
She became breathless after the commencement of the TPN.  A CT scan of the thorax was undertaken 
(post CVP line insertion and commencement of PN) this revealed a pneumonia.  

She was reviewed by the on call Psychiatric liaison team (consultant Psychiatrists on 24 July 2017. 

The patient was thought to be Jehovah witness and there was differing information provided by the 
family members about whether the patient was Jehovah Witness or Presbyterian. Documented in the 
notes not to give blood products unless the patient was haemodynamically unstable or evidence that she 
was actively bleeding, and must have consultant approval to do so.  

The patient continued to deteriorate and was reviewed by the ITU team on 28 July 2017. In relation to 
chest infection plan to move to medical high dependency department and she was not considered a 
candidate for ITU care. The family were aware and in agreement with this decision.   

Referral as the patient was being cared for under section 3 of the Mental Health Act 
Safeguarding concerns (the patient was malnourished and unkempt on admission) 
CORONER’S CONCERNS 

5 

During the course of the inquest the evidence revealed matters giving rise to concern. In my opinion 
there is a risk that future deaths will occur unless action is taken. In the circumstances it is my statutory 
duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  
 (1) The failure to arrange consultation between the mental health doctors and the doctors responsible 
for her physical health 
(2) The failure to provide suitable or adequate care for her needs. 
(3) The failure to provide appropriate care at the Centre. 

 
 
 
 
 
 
 
 
 
 
 6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you have the power to take 
such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, namely by the 
10th June 2019, the coroner may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out the timetable for 
action. Otherwise you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested Persons – Lewisham 
& Greenwich NHS Trust and Dartford & Gravesham NHS Trust.I have also sent it to 
may find it useful or of interest. 

 who 

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary form. He may send a 
copy of this report to any person who he believes may find it useful or of interest. You may make 
representations to me, the coroner, at the time of your response, about the release or the publication of 
your response by the Chief Coroner. 

9 

15th April 2019 

Signature:  

Roger Hatch Senior Coroner North West Kent

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Oxleas NHS Trust (PDF)
Improving lives NHS

Oxleas

NHS Foundation Trust
14 May 2019 mee

j
Private & Confidential j 8 MAY 2019 |

Mr Roger Hatch ah es
Senior Coroner

North West Kent Coroners

Cantium House

2nd Floor )
Maidstone www.oxleas.nhs.uk
Kent

ME14 1XD

Dear Mr Hatch

Regulation 28 report to Prevent Future Deaths Reports - Inquest touching the death of Ms
Jennifer Lewis

Thank you for your letter of 15" April 2019 containing a Regulation 28 Report to Prevent Future
Deaths (PFD), following the inquest into the death of Ms Jennifer Lewis which concluded on the
29"" of March 2019. In the PFD you raised concerns in relation to the care and treatment received
by Ms Jennifer Lewis whilst a patient on Heath Clinic at the Bracton Centre, namely:

e The failure to arrange consultation between the mental health doctors and the doctors
responsible for her physical health

e The failure to provide suitable or adequate care for her needs

e The failure to provide appropriate care at the Centre

My response provides further context as to the nature of the services provided at the Bracton
Centre and outlines details of actions taken to address the concerns you have highlighted.

The Bracton Centre is a medium secure unit that provides care and treatment for patients
suffering from a mental disorder that require admission to a secure service due to risk to
themselves or others oneself. Patients are admitted under the care of a Consultant Forensic
Psychiatrist. The Bracton Centre has a GP that provides sessional work within the unit and a full
time physical health practice nurse. The remainder of the nursing workforce are registered
mental health nurses with further care and support provided by psychology and occupational
therapy colleagues. Dietetic input is provided to patients at the Bracton every two weeks.
Patients requiring specialist physical health services are referred to secondary care and are
supported to access such treatments externally, with Bracton Centre staff escorting patients
where necessary.

Following this incident we have taken further measures to ensure the physical health of patients
at the Bracton Centre is robustly managed. We have also discussed this case with our dietetic

service in order to enhance the dietician input into the management of patients at the Bracton,
with a particular focus on those patients assessed as having dietary and nutritional needs. | will
set out in more detail the changes we have made below:

Physical health

All patients with a Long Term Condition (LTC), such as Ms Lewis, are now held in a LTC
register managed by the practice nurse in conjunction with the GP. This is in place and all
physical health interventions and scheduled appointments are recorded within this
register along with proposed future review dates. Patients with complex physical health
conditions are reviewed periodically by the practice nurse and the GP to ensure
appropriate referrals to specialist services and arrange follow up upon discharge back to
the Bracton Centre.

All patients with declining physical health are discussed monthly at the complex care
forum. The forum is chaired by the Mental Capacity lead for the directorate and attended
by the Independent Mental Health Advocate (IMHA) to ensure patients’ views are fully
represented. This change was implemented at the beginning of this year.

All relevant healthcare professionals, including the GP and dieticians where necessary, will
be invited to six monthly Care Programme Approach (CPA) meetings for patients on the
complex case caseload.

Dietetics

All patients’ weight and height are now entered to the Malnutrition Universal Screening
Tool (MUST) which has been available on our clinical records system, RiO, since June 2017.
The change brings our practice into line with national guidance for nutrition and
hydration, as set out by the National Institute of Health & Care Excellence (CG32, QS24),
the British Association of Parenteral and Enteral Nutrition and the Care Quality
Commission. Our dietetic service undertake regular audits of completed MUST
assessments to ensure the change in practice is embedded within all wards, including
those at the Bracton Centre.

All patients identified as having long term nutritional and dietary needs will remain open
to the dietician whilst at the Bracton Centre. The named dietician will be responsible for
appropriate reviews, follow up assessments and approval of meal plans.

The above changes have been discussed and agreed within our Physical Health Oversight Group
and are supported by our dietetic service. These improvements have been incorporated into our
physical health strategy and will be reviewed at our Quality Board.

The nature of the service at the Bracton Centre limits to some extent our ability to provide
specialist physical health services on site, however | hope the information provided reassures you
that the findings of your investigation and areas identified for the prevention of future deaths
have prompted appropriate action on our part.

Yours sincerely

Matthew Trainer
Chief Executive

cc: P| Service Director

Clinical Director

fF Deputy Chief Executive

HE Vecical Director

EEE Director of Nursing
EEE |) quests and Investigations Lead

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