Prevention of Future Deaths reports · 2024

Sandra Phillpott

Regulation 28 report to prevent future deaths, reference 2024-0372, written 12 Jul 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report12 Jul 2024
Reference2024-0372
DeceasedSandra Phillpott
CoronerAlan Anthony Wilson
Coroner areaBlackpool & Fylde
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedBlackpool Teaching Hospitals NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

Chief Executive, 
Blackpool Teaching Hospitals NHS Foundation Trust 

1 

CORONER 

I am Alan Anthony Wilson Senior Coroner for Blackpool & Fylde 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 
http://www.legislation.gov.uk/ukpga/2009/25/schedule/5/paragraph/7 
http://www.legislation.gov.uk/uksi/2013/1629/part/7/made 

3 

INVESTIGATION and INQUEST 

The death of Sandra Phillpott on 31st October 2023 was reported to me and I opened 
an investigation, which concluded by way of an inquest on 5th July 2024.  

I determined that the medical cause of  Sandra’s death was:  

1a Multi - organ failure  
1b Sepsis with Disseminated Vascular Coagulation [D.I.C]  
1c Streptococcus Pneumoniae  
II E.coli 0157 infection; left ventricular hypertrophy; coronary artery atheroma 

In box 3 of the Record of Inquest I recorded as follows:  

Sandra Phillpott was aged 57 years. She was regarded as active and previously healthy. At 
around 5pm on Friday, 27th October 2023 she returned home after a holiday in Egypt with 
her twin Sister. By the time she arrived home she was experiencing some cold-like 
symptoms due to a bacterial infection - later identified as E.coli 0157 - contracted whilst in 
Egypt from an unidentified source. The situation was complicated after she then developed 
a pneumococcal infection which left her feeling cold and shivering. Over the course of that 
weekend, Sandra remained unwell but did not deteriorate noticeably until the morning of 
Monday 30th October 2023. She had largely preferred not to seek medical attention, 
expecting her symptoms to improve. After her condition became more concerning she 
attended a walk - in - centre from where she was appropriately transferred to the hospital 
emergency department. She had to remain in an ambulance for around forty minutes 
before she could enter the department. Initial investigations suggested she had a 
suspected pulmonary embolism, but she was also showing signs of infection and by 12 
noon antibiotics and intravenous fluids had been prescribed. These were not administered 
in a timely fashion. Her presentation had not indicated she had a specific pneumococcal 
infection until later that afternoon when following a delayed transfer to the intensive 
treatment unit a consultant noted a florid rash indicative of pneumococcal sepsis. The 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 results of blood tests would later confirm the infection to be Streptoccocus Pneumonaie. 
Over subsequent hours, Sandra's condition deteriorated and her death confirmed at 05.50 
hours on 31st October 2023. The likelihood Sandra had sepsis had been under appreciated, 
and there was a missed opportunity to provide timely antibiotic therapy and fluids, but 
from the available evidence this would not have altered the fatal outcome because from 
around the time antibiotics were prescribed, Sandra's condition was non - survivable. She 
died from complications arising from a pneumococcal infection. She had been more 
susceptible to dying from such infection due to the effects of heart disease identified at 
post mortem examination, and reduced physiological reserves caused by the separate 
infection which had been contracted in Egypt. 

In box 4 of the Record of Inquest I determined that:  

Natural causes. 

4 

CIRCUMSTANCES OF THE DEATH 

In addition to the contents of section 3 above, the following is of note: 

As mentioned above, despite showing signs of infection, the necessary treatment was not 
provided in a timely manner, notably antibiotic therapy and the administration of 
intravenous fluids. 

Sandra’s shortness of breath, some reported calf pain, and recent flights contributed to a 
feeling amongst some of the clinical / nursing staff that she had a likely pulmonary embolism 
[later ruled out] and this in part contributed to a lack of focus on the possibility she had 
developed a potentially fatal infection. 

A helpful Patient Safety Incident Investigation [PSII] Report, provided to the court in advance 
of the inquest by Blackpool Teaching Hospitals NHS Foundation Trust, found that: 

  There had been delays in sepsis management 
  The initial treatment had focused upon ruling out a pulmonary embolism and deep 

vein thrombosis, delaying sepsis management.  

  Sandra had multiple sepsis triggers, but the main focus remain a pulmonary 

embolism. 

Having considered all of the above, I have determined that I have a duty to write this 
report. 

5 

CORONER’S CONCERNS  

During the course of the inquest, the evidence revealed matters giving rise to concern. 
In my opinion, there is a risk that future deaths could occur unless action is taken. In 
the circumstances it is my statutory duty to send the report: 

The MATTER OF CONCERN is as follows. – 

  The concern I raise relates to the recognition of suspected sepsis, and the need for 

timely provision of treatment for suspected sepsis.  

  Notwithstanding that I determined that from the available evidence timely treatment 
would not have altered the fatal outcome, I remain firmly of the view this report is 
necessary. 

 
 
 
 
  
 
 
 
 
 
 
 
 
  

I was informed at the inquest that there have been significant improvements in the 
management of sepsis within the Emergency Department.  

  This court has raised concerns with the hospital Trust about this issue previously, and 
I know it is an issue which the Trust is very aware of and I do not doubt that efforts 
have been made to make improvements, but having conducted this inquest into 
Sandra’s death, in my view there remains a risk that sepsis will go unrecognized, and 
urgent treatment will be delayed, putting patients attending Blackpool Victoria 
Hospital at risk. My duty to write this report is therefore met. It is not for me to be 
prescriptive about what action ought to be taken, but to raise this concern should I 
feel this is necessary. 
ACTION SHOULD BE TAKEN 

6 

In my opinion action should be taken to prevent future deaths and I believe you have 
the power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report. 
Given the approaching holiday period I have extended this period to Friday 13th 
September 2024.  I, the coroner, may extend the period further. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise, you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons: 

  The family of Sandra Phillpott.  

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it 
useful or of interest. You may make representations to me, the coroner, at the time of 
your response, about the release or the publication of your response by the Chief 
Coroner. 

9 

12/07/24 

_____________ 
Signature_____
Alan Anthony Wilson Senior Coroner Blackpool & Fylde

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Blackpool Teaching Hospitals (PDF)
Trust Headquarters 
Blackpool Victoria Hospital 
Whinney Heys Road 
Blackpool 
FY3 8NR 

Telephone:  

Email: 

12th September 2024 

FAO Mr Alan Wilson 
Coroner for Blackpool and Fylde 
PO Box 1066 
Corporation Street 
Blackpool 
Lancs, FY1 1GB 
Via email: 

Dear Mr Wilson 

Re: Regulation 28: Report to Prevent Future Deaths – Sandra Philpott 

Firstly, on behalf of Blackpool Teaching Hospitals NHS Foundation Trust, I should like to offer my sincere 
condolences to the family of Ms Philpott. 

Thank you for raising your concerns regarding sepsis with the Trust, please find below the Trust responses 
to the issues raised in the report to prevent future deaths.  

Concerns Raised 

•  The  concern  I  raise  relates  to  the  recognition  of  suspected  sepsis,  and  the  need  for  timely 

provision of treatment for suspected sepsis. 

•  Notwithstanding that I determined that from the available evidence timely treatment would not 

• 

have altered the fatal outcome, I remain firmly of the view this report is necessary. 
I was informed at the inquest that there have been significant improvements in the management 
of sepsis within the Emergency Department. 

•  This court has raised concerns with the hospital Trust about this issue previously, and  I know 
it is an issue which the Trust is very aware of and I do not doubt that efforts  have been made 
to  make  improvements,  but  having  conducted  this  inquest  into  Sandra’s  death,  in  my  view 
there remains a  risk that sepsis will go unrecognized, and urgent treatment will be delayed, 
putting patients attending Blackpool Victoria Hospital at risk.  My duty to write this report is 
therefore met. It is not for me to be prescriptive about what action ought to be taken, but to 
raise this concern should I feel this is necessary. 

Chairman:
Chief Executive: 

RESEARCH MATTERS AND SAVES LIVES – TODAY’S RESEARCH IS TOMORROW’S CARE 
Blackpool Teaching Hospitals is a Centre of Clinical and Research Excellence providing quality  
up to date care. We are actively involved in undertaking research to improve treatment of our patients. 

    A member of the healthcare team may discuss current clinical trials with you. 

 
 
 
 
 
 
 
                              
  
 
 
 
 
 
 
 
 
 
 Trust response 

For  context,  I  provide  detail  regarding  the  Trust’s  improvement  journey  relating  to  the  recognition  and 
management of sepsis, and the ongoing actions which remain in focus to ensure the safety of our patients. 

In April 2022 following an unannounced inspection at Blackpool Teaching Hospital (BTH), the Care Quality 
Commission (CQC) issued a Regulation enforcement action Section 31, under the Health and Social Care 
Act 2008.  The CQC deemed that there was a lack of quality assurance in relation to the care and treatment 
of patients with suspected or confirmed sepsis.  In response, the organisation committed to an improvement 
programme, with the following key areas of focus: 

•  To overcome barriers surrounding underperformance within the sepsis pathway,  
•  To improve the care of patients with suspected or confirmed sepsis,  
•  To ensure that the Trust had robust governance arrangements in place to demonstrate compliance 

and alert any concerns. 

Once these areas of focus had been addressed it was expected that this would support an application for 
the CQC Section 31 notice and associated licence conditions to be lifted and improvements transacted into 
business as usual processes, where they would be monitored and sustained.   

Two sepsis leads were nominated for the organisation and put into place.  The Associate Medical Director, 
and  the  Associate  Director  of  Nursing/Harm  Free  Care  led  the  response,  ensuring  system  wide  action, 
governance, and oversight.  

To support staff knowledge, briefings for all staff were developed and shared through safety huddles, team 
meetings  and  training.    This  was  supported  by  ward/  unit  level  ‘teach/learn’  audits  whereby  the  ward 
managers/ leaders ask staff questions related to sepsis each month and use the results to improve practice.  
For sustainability sepsis was included in the mandated recognise and act training for all clinical staff and 
inductions. 

A new sepsis proforma was developed for clinical practice and the policy updated.  Historically, the  Trust 
had contributed to the AQUA audit for peer review and had a composite process score of around 30% and 
ranked below 12th position in the league tables within our area.  The AQUA audit is of a small percentage 
of patients each quarter.  This process was improved by increasing the number of audits to 40 patients per 
week, through the clinical audit team, with validation being completed weekly by the Associate Directors.  
This  more  detailed  audit  provided  the  team  with  richer  data  which  enabled  the  identification  of  learning 
themes  and  areas  of  targeted  focus.    The  learning  themes  were  used  to  design  a  quality  improvement 
collaborative which began in May 22 for the management of patients with sepsis. A change package was 
developed  and  initially  10  teams  from  across  the  trust  took  place  in  the  collaborative  to  improve  the 
management of patients. This work was then shared across the organisation through the clinical teams.  
At the  time  of  Ms  Philpott’s  sad  death,  the  Trust’s  AQUA  pathway  compliance  performance  was  on  an 
improving  trajectory,  which  has  been  sustained  for  over  6  months  with  the  Trust’s  current  compliance 
reported at 90% against the Composite Process Score (CPS).  

For areas with high numbers of sepsis patients, such as the Emergency Department (ED), a weekly review 
meeting  was  put  in  place  and  has  continued  to  ensure  focus  on  data  and  improvements.    Overall 
compliance to the actions from the organisation are reviewed through a monthly subject matter expert group 
for sepsis, where the data, training, new ways of working are monitored.  

Current position 

The Trust has in place an updated sepsis policy, which includes the sepsis six, and is in line with national 
guidance and requirements.  The Trust has identified  sepsis leads and a comprehensive sepsis training 
package.    The  Trust  has  in  place  a  Sepsis  Quality  Improvement  (QI)  Collaborative  to  support  the  work 
being undertaken regarding sepsis and to drive improvement.  The Trust also undertakes monthly audits 
of sepsis performance and has demonstrated significant improvement across the sepsis six.  

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 For  transparency  and  oversight  sepsis  compliance  is  reported  to  the  wider  organisation  through  both 
Clinical  Governance  Committee  and  Quality  Assurance  Committee.  Divisions  include  sepsis  pathway 
compliance,  training  data  and  clinical  concerns  in  divisional  governance  meetings.    For  sustainability, 
the sepsis CPS score is now included in the organisational integrated performance report which is overseen 
at the Quality Assurance Committee and is reviewed at the Trust’s performance forum, the Performance, 
Improvement, Delivery and Assurance (PIDA) Meeting and at Trust Board to ensure continuing compliance 
with the pathway. 

Across the region the AQUA data reflects the improvements and work undertaken, with the Trust ranking 
5th  regionally,  out  of  15,  for  sepsis  compliance  and  performance.    The  Associate  Directors  have  also 
contributed to the regional AQUA expert sepsis group to improve standards. Mersey Internal Audit Agency 
(MIAA)  were  requested  to  ‘test’  the  Trust’s  evidence  of  improvement  to  support  the  application  for  the 
removal of the Trust’s Section 31 licence conditions. The review returned an opinion of high assurance.  

The application for the removal of the Trust’s  Section 31 licence conditions was submitted in May 2024. 
The CQC reviewed the evidence and improvement data submitted and informed the Trust in July 2024 that 
the licence conditions had been removed. 

The  Trust  continues  to  keep  sepsis  in  focus  with  monthly  updates  provided  to  the  Trust’s  Clinical 
Governance  Committee,  and  Quality  Assurance  Committee  regarding  sepsis  pathway  compliance.  
The current area of focus for improvement are: 

-  Time to recognition for suspicion and diagnosis of sepsis to initiate time critical pathway 
-  Early Escalation of The Acutely Unwell Patient.   

In the next 12 months, The Quality Improvement team are focusing on all Escalation Pathway work with 
expert forums and trust wide events. 

I would like to assure you that if our records show that a patient’s sepsis has not been identified within the 
appropriate timescale, incidents are submitted on the Trust’s incident management system.  Where harm 
is suspected the Trust undertakes a Rapid Review which is presented to the twice weekly Rapid Review 
Panel. This process ensures that appropriate learning is identified and a proportionate learning response 
deployed.  Where learning is identified, this is fed into the Trust’s sepsis pathway group to enable further 
improvements to be initiated. 

I hope that my response has provided you with the assurance you require that the Trust continues to place  
significant improvement focus on the identification and management of sepsis with well embedded systems 
for  oversight  and  improvement  where  harm  is  identified.  Should  you  require  any  further  information  or 
evidence, this can be provided. 

Yours sincerely 

Chief Executive 

3

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