Prevention of Future Deaths reports · 2025

Richard Moss

Regulation 28 report to prevent future deaths, reference 2025-0206, written 25 Apr 2025. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report25 Apr 2025
Reference2025-0206
DeceasedRichard Moss
CoronerJonathan Heath
Coroner areaNorth Yorkshire and York
CategoryCommunity health care and emergency services related deaths
Sourcejudiciary.uk record · original PDF
Responses published2

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS (1)

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS

THIS REPORT IS BEING SENT TO:

1.  Townhead Surgery

1

CORONER

I am Jonathan Heath, Senior Coroner for the coroner area of North Yorkshire and
York.

2

CORONER’S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009
and Regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

3

INVESTIGATION and INQUEST

On 04 June 2024 I commenced an investigation into the death of Richard James MOSS
aged 72. The investigation concluded at the end of the inquest on 09 April 2025.The
cause of his death was 1 a) Myocardial Infarction 1b) Coronary Artery Thrombosis. The
conclusion of the inquest was Natural Causes.

4

CIRCUMSTANCES OF THE DEATH

On 15 March 2024, Richard James Moss attended his General Practitioner with
intermittent chest discomfort. He was properly treated, and the intention was to refer him
to the Rapid Access Chest Pain Clinic. He was found deceased on 29 May 2024.  The
cause of his death was 1a) Myocardial Infarction 1b) Coronary Artery Thrombosis. At the
time of his death the referral had not been actioned, but it cannot be determined that the
outcome for Mr Moss would have been different.

5

CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern. In
my opinion there is a risk that future deaths could occur unless action is taken. In the
circumstances it is my statutory duty to report to you.

The MATTER OF CONCERN is as follows:

 When a referral document is completed by a medical practitioner at this practice, an
alert to colleagues to action the referral will only be sent if the practitioner manually
selects the option to do so rather than every referral document completion automatically
generating an alert.

OFFICIAL - SENSITIVE

 6

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and I believe you
[AND/OR your organisation] have the power to take such action.

7

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by 20 June 2025. I, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out
the timetable for action. Otherwise you must explain why no action is proposed.

8

COPIES and PUBLICATION

I have sent a copy of my report to the Chief Coroner and to the following Interested
Persons:

 (Family)
  (Family)

 (Medical Protection)

I am also under a duty to send a copy of your response to the Chief Coroner and all
interested persons who in my opinion should receive it.

I may also send a copy of your response to any other person who I believe may find it
useful or of interest.

The Chief Coroner may publish either or both in a complete or redacted or summary
form. He may send a copy of this report to any person who he believes may find it useful
or of interest.

You may make representations to me, the coroner, at the time of your response, about
the release or the publication of your response.

9

25 April 2025     Jonathan Heath

OFFICIAL - SENSITIVE

Responses

2 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Townhead Surgery (PDF)
From: 
Sent: 13 June 2025 20:11
To: Coroners Admin
Subject: HM Coroner Prevention of future Deaths Reg 28-Richard James Moss

Jonathan Heath

O(cid:431)ice of HM Senior Coroner for North Yorkshire and York

The Coroner’s Court

3 Racecourse Lane

Northallerton

DL7 8QZ

Dear Sir,

I am writing in response to your Report to Prevent Future Deaths issued 25 April 2025 in
relation to the inquest hearing for the late Richard James Moss.

You expressed concern that when a GP completes a “Rapid Access Chest Pain Clinic”
referral form, that there is no automatic alert to colleagues to complete the referral
process. When the referral was done for Mr Moss, the GP was required to manually
trigger an alert to the secretarial team, and in Mr Moss’s case this was not done.

It is important to note that the Rapid Access Chest Pain referral form and the clinical IT
system in which it sits are not owned or controlled by the GP surgery. The cardiology
department at Airedale hospital, together with the IT department are responsible for the
form content and referral process.

We held a significant event meeting 23.07.24 for the GPs and Practice Manager. The
purpose of the meeting was to determine whether anything had gone wrong with our
referral process, and if so, could we prevent a recurrence. We determined that the Rapid
Access Chest Pain referral form sits within an IT software system called “GP Assist.” GP
Assist is used by all local GP surgeries to generate referrals to secondary care. In this
case “GP Assist” gives the referring GP the option to either 1) Open the document and
send a task (to secretaries) at the same time, or 2) Open the document only (no task
generated unless done so manually). Dr Kerry used option 2) and once the referral form
had been completed there was no automatic reminder to alert the secretarial team.

Following the significant event meeting we approached GP Assist to ask that they
remove option 2) from the clinical system. We felt this would be safer, as it would force

 GPs to consider sending an alert. At the time GP Assist said this was not possible. Their 
reason was that some GP practices prefer a system without automatic alerts.

We have had to develop our own internal safety system. This consists of a reporting 
system that searches all our patients for any unsent Rapid Access Chest Pain Referral. 
We run the report every two weeks. We have been using this since last year. So far, we 
have not detected any other missed referrals.

We have raised this matter at a meeting held between the practice and representatives 
from NHS West Yorkshire Integrated Care Board on 06 June 2025. The outcome from 
this meeting is that we are escalating the matter to ICB level in the hope that other 
practices are made aware of the potential problem, but also that the referral process 
can be made safer by the IT team. I enclose a copy of the letter that I have sent the ICB.

Yours sincerely

GP Partner

Townhead Surgery

Settle

North Yorkshire

BD24 9JA

T: 01729 822611

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Response from Townhead Surgery Update (PDF)
Subject:     FW: HM Coroner Prevention of future Deaths Reg 28-Richard James Moss
Sent:    
From:     Coroners Admin

14/07/2025, 10:44:20

From: Coroners Admin
Sent: 14 July 2025 10:39
To: '
Subject: RE: HM Coroner Prevention of future Deaths Reg 28-Richard James Moss

 (TOWNHEAD SURGERY)'

Good Morning 

Thank you for the update received on the 1st July, which the Coroner has acknowledged.

Kind Regards

Support Officer to Senior Coroner

 (TOWNHEAD SURGERY)

From: 
Sent: 01 July 2025 09:58
To: Coroners Admin <
Subject: Re: HM Coroner Prevention of future Deaths Reg 28-Richard James Moss

>

Please can I provide a further update regards preventing future deaths. We raised the IT issue with our ICB, and they
have confirmed that changes have been made to the chest pain referral pathway for all GPs in the area. It is now no
longer possible to complete a referral without simultaneously sending a message to secretaries to ensure the referral is
completed.

GP Partner
Townhead Surgery
Settle
North Yorkshire
BD24 9JA

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