Prevention of Future Deaths reports · 2025

Malcolm Morris

Regulation 28 report to prevent future deaths, reference 2025-0239, written 21 May 2025. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report21 May 2025
Reference2025-0239
DeceasedMalcolm Morris
CoronerJohn Thompson
Coroner areaNorthumberland
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedSouth Tyneside and Sunderland NHS Foundation Trust · Northumbria Healthcare NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

JAMES THOMPSON
Assistant Coroner for Northumberland

County Hall, Morpeth, Northumberland NE61 2EF
Tel 01670 622600

i

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS
THIS REPORT IS BEING SENT TO:

1. Chief Executive, NHS England

1 | CORONER

| am James Thompson, Assistant Coroner for the coroner area of
Northumberland.

2 | CORONER’S LEGAL POWERS

| make this report under paragraph 7, schedule 5, of the Coroners and Justice Act
2009 and Regulations 28 and 29 of the Coroners (Investigations) Regulations
2013.

http://legislation.gov.uk/ukpga/2009/25/schedule/5/paragraph/7

http://www. legislation.gov.uk/uksi/2013/1629/part/7/made

3 | INVESTIGATION and INQUEST

On 17th July 2024 | commenced an investigation into the death of Malcolm Morris,
63 years.

The investigation concluded at the end of the inquest on 16th August 2025.

T i j was that Malcolm Morris died on 5th January 2024
at Northumberland.
A narrative conclusion was recorded.

The medical cause of death was -

1a Pulmonary Embolism

1b

ic

1d

Il Lymphoedema complicating right Inguinal Lymph Node Dissection for
Squamous Cell Carcinoma plus Obesity

4_| CIRCUMSTANCES OF THE DEATH

Mr Morris was diagnosed with penile cancer in May 2023 and underwent
necessary surgery to remove it, he suffered with repeated infections which
required further treatment & surgery to address this. In July 2023 he had a right
inguinal node dissection to arrest the spread of the cancer. He was seen to be
infection free by November 2023.

He was seen post operatively to develop lymphoedema which is a recognised
complication of the surgery.

He was referred for treatment of the lymphedema. This amongst other treatments
required the wearing of compression garments. At an assessment of his
lymphoedema on 3rd January 2024 his right thigh was seen to be swollen. On
examination the compression garment was not located in a way that applied
pressure to his right thigh. He displayed no symptoms suggestive of a deep vein
thrombosis including pain.

It is not possible on the evidence to say if a deep vein thrombosis was present at
that time.

On 5th January 2024 after complaining of pain in his right thigh he collapsed and
died.

His death was due to a pulmonary embolism which is a naturally occurring disease
running its full course and resuiting in his death.

CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to
concern. In my opinion there is a risk that future deaths could occur unless action
is taken. In the circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows.

Mr Morris required various periods of hospital admission in Sunderland for
elective and also urgent surgery. This was in part to address his cancer and also
to treat recurrent wound infections arising from his surgery.

Sunderland Royal Hospital is a regional centre for the cancer Mr Morris suffered
with. He resided in Northumberland which is outside the usual catchment area for
the hospital trust.

Upon discharge from hospital in Sunderland, staff were unable to refer him
electronically to district nursing services in Northumberland. They had to resort to
telephoning the service to make a referral and were unable by this route to pass
the necessary information to the service.

As a consequence, Mr Morris left hospital requiring catheter care and wound
management. He did not initially receive district nursing support. His wound
became infected and required readmission to hospital. His catheter bag became
full and he, nor his family had any guidance on what action to take.

Evidence | heard at inquest described that hospital systems were unable to
communicate with healthcare systems outside of the immediate geographical
area and as such efficient referrals to district nursing services were not possible.

This meant detailed information on Mr Morris’s discharge arrangements and
ongoing treatment could not be passed and ultimately district nurses relied on
inadequate brief paper-based discharge documents.

In Mr Morris’s case he was supported and cared for by his wife and family. They
sought advice and made contact with the district nursing services themselves to
affect a referral, after the absence of nursing support following his first discharge
from hospital.

My concern is, had Mr Morris been discharged without any support from his family,
lived alone or been vulnerable in some way, he may have not been able to access
nursing services.

Even with family support, his wound became infected and required readmission
to hospital. My concern is other persons may be at risk of death if discharging
hospitals cannot efficiently, comprehensively and in a timely fashion refer patients
to ongoing care in the community.

The evidence | have heard is this is an issue which is not confined to individual
hospital trusts and is based on the ability of technology to ‘talk to each other’
across various NHS services. Given Sunderland Royal Hospital is a regional
centre for penile cancer it means patients are treated there who are not living in
the usual catchment area for the trust, and as such situations such as this with
patients living out of the area must occur regularly.

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and | believe your
organisation have the power to take such action.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this
report, namely by 16" July 2025. I, the coroner, may extend the period. Your
response must contain details of action taken or proposed to be taken, setting out
the timetable for action. Otherwise you must explain why no action is proposed.

COPIES and PUBLICATION

| have sent a copy of my report to the following Interested Persons -

The family of Mr Malcolm Morris

South Tyneside and Sunderland NHS Foundation Trust

Northumbria Healthcare NHS Foundation Trust

St.Oswald’s Hospice Limited

| am also under a duty to send a copy of your response to the Chief Coroner and
all Interested Persons who in my opinion should receive it.

! may also send a copy of your response to any other person who | believe may
find it useful or of interest.

The Chief Coroner may publish either or both in a complete or redacted or
summary form. He may send a copy of this report to any person who he believes
may find it useful or of interest.

You may make representations to me, the coroner, at the time of your response,
about the release or the publication of your response by the Chief Coroner.

9 | 21% May 2025 Signed:

James E Thompson :
HM Assistant Coroner for Northumberland

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from NHS England (PDF)
Mr James Thompson  
HM Assistant Coroner for Northumberland  
Coroner’s Office 
Northumberland County Council 
County Hall 
Morpeth  
Northumberland 
NE61 2EF 

Co-National Medical Director  
NHS England  
Wellington House 
133-155 Waterloo Road  
London 
SE1 8UG 

21 July 2025 

Dear Mr Thompson, 

Re: Regulation 28 Report to Prevent Future Deaths – Malcolm Morris who died 
on 5 January 2024.  

Thank you for your Report to Prevent Future Deaths (hereafter “Report”) dated 21 May 
2025  concerning  the  death  of  Malcolm  Morris  on  5  January  2024.  In  advance  of 
responding to the specific concerns raised in your Report, I would like to express my 
deep condolences to Malcolm’s family and loved ones. NHS England is keen to assure 
the  family  and  yourself  that  the  concerns  raised  about  Malcolm’s  care  have  been 
listened to and reflected upon.   

Your report raises concerns around disjointed communication between hospital and 
community  healthcare  systems  across  different  geographical  areas  and  the  impact 
this has on the efficiency of referrals to district nursing services.  

My response has been informed by engagement with NHS England’s North East and 
Yorkshire regional colleagues, NHS Pathways and National Patient Safety colleagues.  

NHS England recognises that limited information sharing between care settings can 
contribute to delays in discharge, incomplete handovers and less effective continuity 
of  care,  particularly  when  patients  receive  support  across  organisational  or 
geographical boundaries.  

Over  the  past  three  years,  NHS  England  has  developed  and  led  ‘The  Frontline 
Digitisation’  (FLD)  Programme,  which  has  supported  trusts  in  adopting  electronic 
patient record (EPR) systems, and which nationally supports increased consistency in 
digital maturity and improves information sharing between and within organisations.  

The  FLD  Programme  not  only  enables  organisations  to  purchase  EPRs  but  also 
advises on safe and effective deployment. However, whilst FLD enhances local digital 
capabilities, interoperability (i.e. how different digital systems communicate with one 
another)  is  typically  configured  and  managed  at  a  local  level,  rather  than  being  led 
nationally  by  NHS  England.  This  will  be  based  on  local  arrangements  between 
provider organisations and regional centres, will be cognisant of the wider catchment 
area and will depend on the range of technology suppliers. As such, interoperability 
will vary depending on local infrastructure and information governance arrangements.  

                                                                                                                       
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 For safety reasons, the deployment of digital clinical systems, of which the EPR is one, 
requires  health  provider  organisations  to  employ  Clinical  Safety  Officers  who 
undertake  a 
their  deployment. 
Implementation plans should clearly state how certain circumstances, such as those 
described in this case, should be managed.  

full  and  detailed  risk  assessment  regarding 

All healthcare provider organisations continue to have the need to be able to respond 
to all types of information flows (digital and paper) into and out of their organisation as 
they frequently work with, for example, smaller health and social care organisations, 
e.g.  hospices  who  are  yet  be  digitised.  In  other  words,  every  digitised  organisation 
needs  to  be  able  to  receive  and  send  care  information  in  both  digitised  and  non-
digitised formats. Managing this is integral to the safe design of patient pathways and 
how a hospital discharges its care responsibilities, regardless of whether these care 
pathways are local, regional or national services. 

For  information,  the  Sunderland  Royal  Hospital,  part  of  South  Tyneside  and 
Sunderland NHS Foundation Trust (STSFT), already has an EPR that meets the FLD 
Programme’s core standards and has received funding as part of the FLD Programme 
to support optimisation of their EPR. 

Northumbria Healthcare NHS Foundation Trust’s (NHFT’s) EPR had not met the FLD 
Programme’s  core  standards  and  has  therefore  received  funding  as  part  of  the 
Programme to extend functionality. 

Both trusts are part of The Great North Care Record (GNCR), which shares healthcare 
data which should be available at the point of care. The type of information typically 
available  on  the  GNCR  includes  -  Clinical  correspondence,  Alerts,  Appointments, 
Cellular pathology and Allergies.  

To further support more consistent interoperability across the NHS, NHS England has 
developed the ‘Booking and Referral Standard’ (BaRS), which is a national framework 
designed to help digitise and standardise referrals and bookings across care settings, 
including  urgent  and  emergency  care  (UEC),  general  practice,  hospital,  and 
community services. 

BaRS  is  still  in  the  very  early  stages  of  implementation,  but  it  offers  a  significant 
opportunity  to  improve  information  flow,  reduce  missed  handovers,  and  support 
timelier  and  coordinated discharges.  Realising  the  full benefits  of  BaRS  will  require 
broad  adoption  across  the  health  and  care  system,  including  provider  engagement 
and supplier integration. This means that progress may be complex, slow, and shaped 
by wider policy, operational capacity, and investment considerations. 

In  the  meantime,  it  remains  essential  that  hospitals  and  local  health  systems  have 
clear,  clinically  safe  fallback  processes  for  when  digital  interoperability  is  not  yet  in 
place, including robust discharge summaries and communication protocols to support 
safe, joined-up care. 

Colleagues from our North East and Yorkshire regional team have been in touch with 
STSFT, who recognise that whilst your Report was issued to NHS England, there is 
still learning for the Trust in terms of improving discharge and referral processes for 

 
  
  
 
  
 
 outside  of  area  patients.  In  response,  their  Incident  Review  Group  recently 
commissioned a clinician review to look into the circumstances of Malcolm’s hospital 
discharge  and  identify  any  necessary  improvements.  Once  the  learning  has  been 
established the report will be shared with  North East and North Cumbria Integrated 
Care Board (ICB), with findings and/or any emerging actions to then be shared with 
NHS England.  

NHFT acknowledges the challenges that the different digital infrastructures in place 
have on the quality of discharge arrangements, particularly when outside of their area. 
The  Trust  has  commenced  an  audit  of  their  Situation,  Background,  Assessment, 
Recommendation (SBAR) communication arrangements and has put in place a new 
hub model to better support clinical triage.  

I  would  also  like  to  provide  further  assurances  on  the  national  NHS  England  work 
taking place around the Reports to Prevent Future Deaths. All reports received are 
discussed  by  the  Regulation  28  Working  Group,  comprising  Regional  Medical 
Directors,  and  other  clinical  and  quality  colleagues  from  across  the  regions.  This 
ensures  that  key  learnings  and  insights  around  events,  such  as  the  sad  death  of 
Malcolm, are shared across the NHS at both a national and regional level and helps 
us to pay close attention to any emerging trends that may require further review and 
action.   

Thank you for bringing these important patient safety issues to my attention and please 
do not hesitate to contact me should you need any further information.  

Yours sincerely,  

Co-National Medical Director  
(Secondary Care)

Related reports

More reports categorised “Hospital Death (Clinical Procedures and medical management) related deaths”

See all →

Track South Tyneside and Sunderland NHS Foundation Trust

See every Prevention of Future Deaths report matching South Tyneside and Sunderland NHS Foundation Trust, and how often a new one appears.

What would an alert for this have sent me? Search the full text

Free to try — the preview shows the real matches and how many arrived in the last 12 months. Your first email alert is free.

These reports are published by the Chief Coroner's office at judiciary.uk and are © Crown copyright. The text here is reproduced from the published PDF so it can be searched. If something on this page is wrong, or you are a person named in it and want it reviewed, email drcjar@gmail.com and we will act promptly.