Prevention of Future Deaths reports · 2015

Alexander Ball

Regulation 28 report to prevent future deaths, reference 2015-0069, written 19 Feb 2015. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report19 Feb 2015
Reference2015-0069
DeceasedAlexander Ball
CoronerDavid Roberts
Coroner areaCumbria
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedNorth Cumbria University Hospitals NHS Trust · Cumbria Partnership NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published2

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS (1)

NOTE: This form is to be used after an inquest.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS
RE: ALEXANDER GEORGE BALL Deceased
THIS REPORT IS BEING SENT TO:

1. RR - cumbria
Partnership NHS Foundation Trust

CORONER

lam David Llewelyn Roberts, senior coroner, for the coroner area of Cumbria.

CORONER'S LEGAL POWERS

| make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

3 | INVESTIGATION and INQUEST

On 26" February 2014 | commenced an investigation into the death of Alexander
George Ball, Age - 50. The investigation concluded at the end of the inquest on the 29"
January 2015.

| 4 | CIRCUMSTANCES OF THE DEATH

(3) On the night of the 20" February 2014 the deceased was found
unresponsive lying on his bed at his home at 5 The Crescent, Thornhill. He
was on a methadone programme and prescribed antidepressants. He also
accessed illicit drugs including diazepam, phenazepam, heroin and cannabis
in the days before his death. He saw a Psychiatrist on the 7 January, his
General Practitioner on the 11 February and his Drugs Counsellor on the
20"" February. He was on a waiting list for the allocation of a Care Co-
ordinator. He died as a result of ingestion of both prescription and illicit
drugs. This followed a deliberate overdose of street diazepam on about the
1“ February and recommencing the use of heroin on about the 16"
February. There is no evidence that the ingestion of the drugs which
resulted in his death was done with the intention of ending his life. On the
balance of probabilities the appointment of a Care Co-ordinator would have
aided communication between those caring for him, and that an earlier re-
referral to Mental Health Services may have resulted in benefits to his
mental wellbeing.

5 | CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern. In
my opinion there is a risk that future deaths will occur unless action is taken. In the
circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows. —

There was a lack of communication between the Partnership Trust and other agencies.
The position was exacerbated by the absence of a dedicated Care Co-ordinator.

6 | ACTION SHOULD BE TAKEN

Cumbria Partnership Foundation Trust to take action and engage with its health Partners
in learning lessons from the death of Mr. Ball and drawing conclusions on how services
might be improved to secure better outcomes for Patients Presenting with complex
needs.

7 | YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by the 16th April 2015. |, the coroner, may extend the period.

Your response must contain details of action taken or Proposed to be taken, Setting out
the timetable for action. Otherwise you must explain why no action is Proposed.

all

or of

8 | COPIES and PUBLICATION

| have sent a copy of my report to the Chief Coroner and to the following Interested
Persons

Parents)
(Sister)

1) | have also sent it to ee:
2) Ann Farrar — Chief Executive — North Cumbria University Hospitals NHS Trust
3) Bev Humphrey — Chief Executive — Greater Manchester West Mental Health

| am also under a duty to send the Chief Coroner a Copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary
form.

response, about the release or the publication of your response by the Chief Coroner.

NHS Trust.

He may send a copy of this report to any person who he believes may find it useful
interest. You may make representations to me, the coroner, at the time of your

Jn
[9 | 49th

February 2015
[SIGNED By CORONER]

Responses

2 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Cumbria Partnership (PDF)
Cumbria Partnership |NHS|
Your Ref: Po NHS Foundation Trust

Our Ref: |

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Date: 17 April 2015 coaraee

Private and Confidential Ww

Mr D.L.1. Roberts
H.M Senior Coroner Happier | Healthier | Hopeful
Fairfield

Station Road

Cockermouth

Cumbria CA13 9PT

Dear Mr Roberts,
Re: Inquest into the death of Alexander George Ball dated 29 January 2015

| am writing in response to your letter dated 19 February 2015, issued under
Regulation 28 and pertaining to the death of Mr Alexander George Ball.

The Trust has noted the points you raised during the inquest which were
subsequently highlighted within the Regulation 28. The Trust has also noted from
your letter and your summary comments made at the time, that copies have been
sent to the other agencies involved in Mr Ball's care but that the lead agency
identified under section 6 is Cumbria Partnership NHS Foundation Trust in view of
the fact that the Trust had taken the lead role in the Serious Untoward Incident
investigation. We note that your comments were equally directed at the other parties,
namely the North Cumbria University Hospitals NHS Trust, Mr Ball’s General
Practitioner and Greater Manchester West Mental Health NHS Foundation Trust as
the providers of the UNITY drug and alcohol recovery services.

As acknowledged during the inquest, the Trust has undertaken significant work
through the internal investigation process and the provision of the consequent action
plan. Since the inquest, the Trust has reviewed the points you raised in respect of
the two issues identified in the Regulation 28.

In regards to the first issue, that of communication between the partner agencies, our
understanding was your specific concerns related to:-

e At the time of Mr Ball's admission into hospital on 9 February 2014 North
Cumbria University Hospitals NHS Trust staff were focused on his physical
care and did not think in mental health terms. Consequently there was no
communication with the Mental Health Team;

@ |) aa

Kindness Fairness Ambition

=: Die
Mr D.L.1. Roberts
16 April 2015

e Following the above admission to the emergency department there was no
formal communication between UNITY staff and the Mental Health Team with
regards to Mr Ball's ongoing mental health care needs;

e Mr Ball’s GP did not increase the fluoxetine, despite the recommendation
made by our consultant psychiatrist and there was no communication
between his GP and the consultant psychiatrist in relation to any differences
in clinical opinion.

As detailed in the Serious Untoward Incident action plan, the Trust will facilitate an
Oxford Learning Event with the identified partner agencies. The purpose of this event
is to identify and address the issues of communication ensuring clarity over the
pathway for clients presenting with both mental health problems and substance
misuse problems across the various care groups. We plan to hold this event during
June 2015 subject to agreement with partner agencies.

Prior to the Oxford Learning Event, | have requested that a range of immediate
actions are introduced by the Trust’s Mental Health Care Group in order to improve
communication arrangements with partners. These improvements include:-

e Monthly meetings between key staff from the Trust's Mental Health Care
Group and local UNITY team members. These meetings will take place at a
locality level with the aim of providing a direct conduit for face to face
communications.

e The monthly meetings will be supplemented by a county wide quarterly liaison
forum which will provide feedback to the Trust’s Mental Health Care Group
Clinical Governance group. The emphasis of these meetings will be to
enhance multi-agency communications with improved outcomes for patients
presenting with complex needs across services within Cumbria.

The above actions will be implemented by the end of April 2015.

With regards to the second concern you raise in respect of the lack of a permanent
care coordinator, the Trust has set an internal measure relating to the maximum
waiting times patients should expect for the allocation of a care co-ordinator.

At the time of Mr Ball’s death there were 74 patients on the waiting list to be
allocated a care co-ordinator within our Adult community mental health service in
Copeland. The internal measures to address this area are being supported by
clinical leads within the service including responsibility for the active management of
the waiting list and undertaking robust caseload reviews and supervision.

Trust Headquarters| Voreda House|Penrith | Cumbria] CA11 300
T: 01228 602128 | E: PET@cumbria.nhs.uk |www.cumbriapartnership.nhs.uk

= Se
Mr D.L.I. Roberts
16 April 2015

This has had the impact of ensuring that timely discharges and transfers take place,
enabling capacity to be released to allocate new cases. The measures being
undertaken with Copeland will be rolled out across the Trust during 2015.

| hope that the above information highlights the actions taken by the Trust to address
concerns relating to the quality of services it provides to the local community. | also
want to assure you that we at the Trust take very seriously our responsibilities for
providing safe and effective care in all areas of our services and in our relationships
with our partner agencies.

Should you require clarification or further information with regards to any of the
points raised above please do not hesitate to contact me directly.

Yours sincerely,

Clare Molloy
Chief Executive

Copies to: Ann Farrar, Chief Executive, North Cumbria University Hospitals NHS
Trust
Bev Humphrey, Chief Executive, Greater Manchester West NHS FT

Trust Headquarters| Voreda House|Penrith | Cumbria] CAaza 300
T: 01228 602128 | E: PET@cumbria.nhs.uk |www.cumbriapartnership.nhs.uk
Response from Greater Manchester West NHS Trust (PDF)
Greater Manchester West NHS)

Mental Health NHS Foundation Trust

Chair and Chief Executives Office
Trust Headquarters

234 March 2015 24 MAR 2015 Bury New Road
. Manchester

Mr David LI Roberts M25 3BL

Her Majesty's Senior Coroner aT

Fairfield Fax.

Station Street Web: www.gmw.nhs.uk

Cockermouth palsies

CA139PT Ea 2 vo

Dear Mr Roberts

Response to the Regulation 28 letter issued to the Cumbria Partnership NHS
Foundation Trust on the 19" February 2015. Following the inquest heid on the 2S"
January 2015 into the death of Mr Alexander George Ball

| am writing to respond to the Regulation 28 letter you shared with this Trust following the
conclusion of your inquiry into Mr Ball's death. Before | respond however | would like to
offer my sincere condolences to Mr Ball's family for their loss.

| thought it appropriate that | should respond to assure you and Mr Ball's family of the work
we are doing to improve the care and treatment pathways of those service users who
access our services and the collaborative work between ourselves and Cumbria Partnership
NHS Foundation Trust (CPFT).

Unity are actively involved in the Cumbria wide Crisis Care Concordat , a working group
committed to supporting individuals experiencing a mental health crisis to get the care they
need appropriately. Unity Carlisle are members of the Frequent Attenders in the Carlisle
and Eden Health Economy meetings and are actively working with partners to provide a
joined up approach to managing those individuals with the most complex care needs. It is
usual clinical practice for Unity to attend and organise interdisciplinary team meetings with
CPFT to formulate appropriate care plans for patients with complex care needs. During
reviews of serious clinical incidents by Unity, it is common practice by Unity to invite team
members from CPFT when appropriate. These can be opportunities to develop joint
learning outcomes and to describe working practices within each organisation. Unity is
committed to the continuation and strengthening of these working practices.

| hope this response offers you and Mr Ball’s family assurance and demonstrates how
committed the Trust and particularly our Unity service are to improving the services in
Cumbria for service users with mental health and substance misuse needs.

Yours sincerely

Bev Humphrey
Chief Executive

The Trust is committed to safeguarding children, young people and vulnerable adults and
requires all staff and volunteers to share this commitment.

Greater Manchester West Mental Health NHS Foundation Trust, Trust Headquarters,
Bury New Road, Prestwich, Manchester M25 3BL Tel: 0161 773 9121.

oe

Triangle of Care

Chair: Alan Maden Chief Executive: Bev Humphrey MEMBER

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