Prevention of Future Deaths reports · 2015

Carl Smith

Regulation 28 report to prevent future deaths, reference 2015-0298, written 24 Jul 2015. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report24 Jul 2015
Reference2015-0298
DeceasedCarl Smith
CoronerElizabeth Earland
Coroner areaExeter and Greater Devon
CategoryAlcohol, drug and medication related deaths · State Custody related deaths
Organisation namedDorset Healthcare University NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

ANNEX A

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS (1)

NOTE: This form is to be used after an inquest.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS
THIS REPORT iS BEING SENT TO:

1. Dorset HealthCare University NHS Foundation Trust
2. HMP Exeter

3.
4 CORONER

! am Dr Elizabeth Earland, Senior Coroner for the coroner area of Exeter and Greater
Devon.

2 | CORONER’S LEGAL POWERS

| make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

3 | INVESTIGATION and INQUEST

On 29" November 2012 | commenced an investigation into the death of Carl David Roy
SMITH, aged 35. The investigation concluded at the end of the jury inquest on 21st —
22" July 2015. The conclusion of the inquest was Drug Related Death.

Mr Smith suffered with drug dependency and died of Methadone Toxicity whilst
on a Methadone Stabilisation Programme within HMP Exeter. He was found
collapsed and not breathing at 7.15am on 22nd November in Cell C1-01. He died
sometime during the night of 21st - 22nd November 2012. Resuscitation stopped
at 8.05hrs on the 22nd November 2012.

Mr Smith had taken illicitly obtained Methadone prior to his death.

The quality of custodial and welfare checks were insufficient for a prisoner on an
ACCT and Methadone Stabilisation Programme.

4 | CIRCUMSTANCES OF THE DEATH

PMH from GP - Asthma, heroin dependency first noted in 2004, O/D in 2010 (unsure of
what). He was last seen by a GP on 10/10/12 with anxiety and depression, denied
currently taking drugs and was not on any prescribed meds. He was keen to be given
some diazepam but this was declined. His Mother states that he had a long history of
drug abuse including heroin, speed, Valium and cannabis. His Mother believes that he
had not taken any illegal drugs in the 2 weeks prior to going to HMP Exeter. She states
that he has suffered from fits in the past which she thinks is due to detoxing from drugs.
Mother's last contact with her son was a letter which she received on approx 19/11/12 in
which he stated that he was planning to propose to his Girlfriend.

The deceased was at HMP Exeter on remand having arrived there approx 1 week ago.
He was due for a court appearance on 22/11. He was at risk of self-harm so was on 30-
60 mins obs an in a cell fitted with a camera.

On the evening of 21/11/12 he was given medication for seizures and detox.

On 22/11/12 at 0715 hrs Prison Officer called to him through the cell hatch but got no
response so she entered the cell with another prison officer to find him unconscious with
no signs of life. CPR was commenced whilst paramedics were called who found that his
airway was blocked by vomit, resus attempted but unsuccessful and his death was
confirmed at 0805 hrs.

Forensic PM with toxicology authd .

Post mortem examination carried out during which histological and toxicological samples
were retained.
An inquest was opened with evidence of identification and adjourned on 27/11/12.

CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern. In
my opinion there is a risk that future deaths will occur unless action is taken. In the
circumstances it is my statutory duty to report to you.

The MATTER OF CONCERN is as follows. —
The quality of custodial and welfare checks were insufficient for a prisoner on an ACCT

and Methadone Stabilisation Programme and information sharing in relation to the
checks made, appeared to be deficient.

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and | believe you and your
organisation have the power to take the action the following -

To Dorset HealthCare and HMP Exeter

1. To review the systems for information sharing re: those on drug treatment
stabilisation programmes for substance misuse IDTS with Prison Officers so that
all Prison Officers are aware of prisoners concerned.

2. To review training of Prison Officers as to when they ought to involve
HealthCare when prisoners behaviour could be construed as erratic/odd, need
assessment by HealthCare BEFORE deleterious consequences occur.

To HMP Exeter

3. To review training and audit the operation of the ACCT document system so that
it is made as robust as possible.

4. To ensure that there is a clear directive on the operation and retention of all
CCTV footage which is not just a “live camera” — the Coroner received
information that the footage outside the cell had been seen but was not
available to the Police when called to investigate.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by 18" September 2015. |, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out
the timetable for action. Otherwise you must explain why no action is proposed.

COPIES and PUBLICATION

| have sent a copy of my report to the Chief Coroner and to the following Interested
Persons —

MS | Deceased’s mother

Treasury Solicitors Department

Prisons and Probation Ombudsman

Hugh James Solicitors

. Devon Partnership Trust

6. a, Root Cause Analysis Lead Facilitator for Devon partnership Trust

AAWNS

| am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary
form. He may send a copy of this report to any person who he believes may find it useful
or of interest. You may make representations to me, the coroner, at the time of your
response, about the release or the publication of your response by the Chief Coroner.

24™ July 2015

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Dorset Health Care NHS Trust (PDF)
1.1.

1.4.

1.5.

1.6.

2.1.

2.2.

2.3.

3.1.

Dorset HealthCare NHS

University NHS Foundation Trust

Regulation 28 Report
Regarding the death of Mr Carl David Roy Smith on 22 November 2012

Introduction

The Trust commenced the provision of services within the Devon Prisons on 1 April
2013. It was recognised that prior to this there were significant issues with the quality of
the service being provided and the Trust has been working hard to improve service
provision since taking over the service. Since the contract award, the Trust has
implemented new policies and procedures which ensure a quality service is being
delivered and these are closely monitored.

This report has been produced in response to the Regulation 28 report to prevent
future deaths received by Ron Shields, Chief Executive on behalf of Dorset HealthCare
on 29 July 2015.

As at the 25 July 2013, Coroners Rule 43 reporting, which gave coroners the power to
report at their discretion, has been replaced. Under Regulation 28 of The Coroners
(Investigations) Regulation 2013, coroners now have a statutory duty to issue a report
where, in their opinion, action should be taken to prevent future deaths. The term Rule
43 has been replaced by ‘Report on Action To Prevent Future Deaths (PFDs).

The Regulation was issued by HM Senior Coroner for the County of Devon and Exeter
and Greater Devon District Dr Elizabeth A Earland. The Trust is required to respond
within 56 days of the date of the report (29 July 2015) no later than 18 September
2015.

Devon Partnership Trust were the Commissioned Healthcare Provider at the time of
the patient death.

In response to the Regulation 28, a review of the case has been undertaken and this
report outlines the process, findings and action arising out of this review.

Investigation team and terms of reference

The review was carried out by the Executive Quality and Clinical Risk Group, Chaired
by the Medical Director a and Director of Nursing and Quality Fiona
Haughey who have not had previous involvement in this case.

The terms of reference for the review were to consider the recommendations relating to
Mr Carl Smith and review the actions taken by the team, and ensure that the Trust is
assured that a robust change in practice has occurred.

This report constitutes the formal Regulation 28 report to HM Senior Coroner for the
County of Devon and Exeter and Greater Devon District Dr Elizabeth A Earland.

Coroner’s Concerns

The regulation 28 letter related to concerns that arose out of the inquest held into the
death of Mr Carl Smith, concluding on the 21 July 2015. These concerns were:

1

4.1.

4.2.

Dorset HealthCare INHS|

University NHS Foundation Trust

It is noted that Mr Smith was at HMP Exeter on remand having arrived there
approximately 1 week before his death. He was due his court appearance on 22
November 2012. He was at risk of self-harm so was on 30-60 minutes observations
and in a cell fitted with a camera.

On the evening of 21 November 2012, he was given medication for seizures and detox.
On 22 November at 07.15 hours a Prison Officer called to him through the cell hatch
but got no response so she entered the cell with another Prison Officer to find him
unconscious with no signs of life. CPR was commenced whilst paramedics were called
who found that his airway was blocked by vomit, resus attempted but unsuccessful and
his death confirmed at 0805 hrs.

The Matter of Concern is as follows:

The quality of custodial and welfare check were insufficient for a prisoner on an ACCT
and methadone stabilisation programme and information sharing in relation to checks
made, appear to be deficient.

Prison and Probation Ombudsman (PPO) Report Including Clinical Review

The Trust received the Draft PPO report relating to Mr Norton in August 2013 (see
appendix 1) which provides a chronology of events following which an action plan was
drafted to address the recommendations. The PPO noted:

While the investigation has not concluded that Mr Smith’s death was foreseeable, it has
nonetheless identified a number of significant concerns about his short time at Exeter.

The clinical reviewer makes a number of criticisms, including of dispensing
arrangements and of substance misuse staff. It is of particular concern that the
substance misuse team lacked clinical leadership. The investigation also identifies
weaknesses in suicide and self-harm procedures, searching arrangements and the
conduct of observations by night-time staff on someone on a methadone maintenance
programme,

PPO Nigel Newcome CBE
The following recommendations were made by the PPO:

The Head of Healthcare should ensure that all healthcare staff take and record
prisoners’ basic observations after a reported seizure.

The Head of Healthcare should ensure that opiate dependent prisoners are treated and
monitored safely, within clinical guidelines and to the standards set out in PS! 45/2010.

The Head of Healthcare should ensure that a clinical lead doctor in substance misuse
is appointed urgently.

The Head of Healthcare should ensure that appropriately trained nurses are used to
dispense controlled drugs.

5.1.

5.2.

5.3.
5.4.

5.5.

5.5.1.

Dorset HealthCare NHS

University NHS Foundation Trust

The Head of Healthcare should ensure that healthcare staff take appropriate lifesaving
equipment to incidents when responding to an emergency code indicating a life-
threatening situation.

The Governor should ensure that appropriate searches are conducted to help support
prisoners’ safety when they move cells.

The Governor should ensure that ACCTs are managed in accordance with Prison
Service Instruction 64/2011 and that observations and documentation are completed
appropriately.

The Governor should ensure that ACCT checks are recorded accurately and that staff
responsible for conducting observations do so thoroughly and are alert to any
concerns.

The Governor should ensure that staff are trained to recognise the common symptoms
of drug-induced unconsciousness and methadone toxicity and know how to respond.

The Governor and the Head of Healthcare should ensure that there are adequate
security measures including when dispensing methadone to prevent its illicit use in the
prison.

Trust response to the Regulation 28 Ruling

The Trust recognises that there were failings in relation to Mr Smith’s care, and agrees
with both the PPO and HM Coroners view that these issues are of concern. In order to
ensure that these issues do not reoccur within the Trust services, an action plan was
put into place at the time of receipt of the PPO report into Mr Smith’s death, as the
Trust was not the provider at the time of Mr Smith’s death. This action plan assured the
Trust that actions taken by the provider at the time of Mr Smith’s death addressed the
issues outlined.

The action plan is provided at Appendix 2, however it should be noted that this Trust
did not take over the ownership of the draft report findings, final publication and the
action plan until April 2013. The Trust did however comment and update its findings
within 6 months of taking over the contract.

The Trust is committed to ensuring provision of high quality responsive services.
The following is a summary of the action taken to address the findings of this review.

Concern 1 - To review the systems for Information Sharing reference those on
drug treatments stabilisation programmes for Substance Misuse IDTS with
Prison Officers so that all Prison Officers are aware of Prisoners concerned.

All patients at HMP Exeter on drug treatment programmes are reviewed jointly by DHC
substance misuse staff and prison service staff to ensure their location and observation
levels are jointly agreed with clear decision regarding who/when monitoring will take
place. Details of all patients on the caseload are held in a shared drive to which both
Prison and DHC staff have access. Decisions to increase or decrease observation
levels are taken by clinical staff and clearly communicated to the prison service staff.

5.6.

5.7.

5.7.1.

5.8

5.8.1

6.1.

6.2.

Dorset HealthCare

University NHS Foundation Trust

Concern 2 - To review training of Prison Officers as to when they ought to
involve healthcare when Prisoner’s behaviour could be construed as erratic/
odd, needs assessment by healthcare BEFORE deleterious consequences occur.

. There is now an education package in place for all staff (prison and DHC) regarding

substance misuse awareness. It contains information around the structure of the team,
the different types of substances that are used, the complex nature of withdrawal, and
signs and symptoms (including potential fatal consequences) of withdrawal. Training
packages can be adapted and reshaped according to any new legislation or guidance
that is produced in the future. This is provided at Appendix 3. The substance misuse
service provides further update packages as appropriate for example following
identified use of ‘spice’ or other New Psychoactive Substances (NPS).

Concern 3- To review training and audit the operation of the ACCT document
system so that it is made as robust as possible.

This is the responsibility of NOMs at HMP Exeter- Appendix 4 details the response.

Concern 4 —To ensure that there is a clear directive on the operation and
retention of all CCTV footage which is not just a “live Camera”- the coroner
received information that the footage outside the cell had been seen but was not
available to the Police when called to investigate.

This is the responsibility of NOMs at HMP Exeter- Appendix 4 details the response.

Summary

In addition to the Coroners Ruling noted in this report the Trust has introduced a robust
system for the monitoring of patients arriving at HMP Exeter and requiring Night
Welfare Checks (see appendix 5). This guidance was developed jointly with Public
Health England (NTA), HMP Exeter National Offender Management Service and will be
approved by NHS England at the Devon Prison Partnership Board in October 2015.

Trust is assured through robust review at the Executive Quality and Clinical Risk Group
that the recommendations made by the PPO and HM Coroner have been addressed
and will continue to be monitored through compliance audit and review.

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