Prevention of Future Deaths reports · 2016

Marion Howes

Regulation 28 report to prevent future deaths, reference 2016-0046, written 11 Feb 2016. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report11 Feb 2016
Reference2016-0046
DeceasedMarion Howes
CoronerVeronica Hamilton-Deeley
Coroner areaBrighton and Hove
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedBrighton and Sussex University Hospitals NHS Trust
Sourcejudiciary.uk record · original PDF
Responses publishednone published

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

VERONICA HAMILTON-DEELEY, LL.B.
Her Majesty’s Senior Coroner
for the City of Brighton & Hove

THE CORONER'S OFFICE
WOODVALE, LEWES ROAD
BRIGHTON

BN2 30B

Assistant Coroners

CATHARINE PALMER LL.B (HONS)
KAREN HENDERSON, BSC,BM,MRCPI,FRC. .
GILVA D.I.TISSHAW, BA(LAW)HONS

Telephone: Brighton (01273) 292046
Fax: Brighton (01273) 292047

CORONERS SOCIETY OF ENGLAND AND WALES
ANNEX A
REGULATION 28: REPORT TO PREVENT FUTURE DEATHS (1) ~

NOTE: This form is to be used after an inquest.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS

THIS REPORT IS BEING SENT TO:

1. Amanda Fadero, Chief Executive, Brighton and Sussex University Hospitals NHS
Trust, Royal Sussex County Hospital, Eastern Road, Brighton

1 CORONER

| am Veronica HAMILTON-DEELEY, Senior Coroner, for the City of Brighton and Hove

2 CORONER’S LEGAL POWERS

| make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and
tegulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

J.

3 INVESTIGATION and INQUEST

On 12" June 2015 | commenced an investigation into the death of Marion Rose HOWES. The |
investigation concluded at the end of the inquest on 3 February 2016. The conclusion of the inquest |
was a NARRATIVE CONCLUSION ~ Please see attached sheet.

4 CIRCUMSTANCES OF THE DEATH

See Record of Inquest

5 CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern, In my opinion
there is a risk that future deaths will occur unless action is taken. In the circumstances it is my
statutory duty to report to you.

The MATTERS OF CONCERN are as follows

VERONICA HAMILTON-DEELEY, LL.B. THE CORONER’S OFFICE
Her Majesty’s Senior Coroner WOODVALE, LEWES ROAD
for the City of Brighton & Hove BRIGHTON

BN2 3QB

Assistant Coroners

CATHARINE PALMER LL.B (HONS)
KAREN HENDERSON, BSC,BM,MRCPLFRC. .
GILVA D.J.TISSHA W, BA(LA W)HONS

Telephone: Brighton (01273) 292046
Fax: Brighton (01273) 292047

(1) Discharge summaries from the hospital
These need to be sent electronically to the GP on the day of discharge for continuity of care and
full handover to the community from the acute hospital.
In addition, the patient must understand the significance and be given his or her copy so that if
by any chance there is a delay or a sudden readmission the patient understands the significance
of keeping his copy with him for a few days after discharge.

(2

At this Inquest | was told that hospital was not considered the best place to impart the difficult
news of a cancer and that this is dealt with by a Outpatients appointment being sent for the
patient to meet the surgeon and the specialist nurse.

In this particular case the patient died and in fact never knew the date of the appointment
allocated, but the appointment of the specialist nurse, when the diagnosis is made, would be
helpful and timeous and enable the patient to understand and prepare for what is to come. It
seems to me that it would be a very much kinder way to proceed and would also mean that the
sensible patient would be preparing him or herself for the surgery which is likely to follow.

(3) In Mrs. Howes’ case there was a complete lack of co-ordination and continuity of care for her.

Nobody took charge of her. Nobody was responsible and responsible for liaising with all the
relevant firms so that she was dealt with comprehensively and by the appropriate people.
It is suggested that consideration be given to the patient being appointed a named Consultant
(not one who is just about to go on holiday) from the day of first admission and this Consultant
should understand his or her duties with regard to the managing of the patient and ensuring that |
they are referred on to the appropriate forms and that the multi-disciplinary and multi-agency
discussions take place.

(4) In Mrs. Howes’ case there were two failed discharges.

The Trust's discharge policy is excellent on paper, but unfortunately does not appear to be
practiced, or wasn't in Mrs. Howes case.

| am told that there are new principles entitled ‘Right care, Right place Every time’. This is all
well and good but frankly if the Trust and those working in it followed their own guidance they
would not need to constantly revisit perfectly good polices.

It was clear from the Inquest that the discharge form should begin to be completed from the very
beginning of the patient's ‘journey’. Here it wasn’t. It seems to me that this form should include |
two extra sections. First - ask whether there has been a failed discharge within the last X days
and secondly address the question of whether this patient is a complex patient who should be |
dealt with under the complex guidance. | understand that that is not available at weekends, and |
so presumably complex patients should not be discharged at weekends or bank holidays.

(5) There was a failure to recognise the fact that Mrs. Howes was dying. Those looking after her
over the last two or three days of her life may have felt under pressure from a demanding family,
but families have a right to be demanding as do patients, and doctors and nurses should be able |
to manage their expectations. The failure to recognise that Mrs. Howes was dying resulted in an |
undignified and uncomfortable death for her and an enduring and sad memory for her family.

6 ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and | believe you AND your
organisation have the power to take such action.

VERONICA HAMILTON-DEELEY, LL.B. THE CORONER’S OFFICE
Her Majesty’s Senior Coroner WOODVALE, LEWES ROAD
for the City of Brighton & Hove BRIGHTON

BN2 3QB

Assistant Coroners

CATHARINE PALMER LL.B (HONS)
KAREN HENDERSON, BSC,BM,MRCPIFRC..
GILVA D.J.TISSHA W, BA(LAW)HONS

Telephone: Brighton (01273) 292046
Fax: Brighton (01273) 292047

7 YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report, namely by
29" April 2016 . |, the coroner may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out the timetable i
for action. Otherwise you must explain why no action is proposed. !

8 COPIES and PUBLICATION

| have sent a copy of my report to the Chief Coroner and to the following Interested Persons

Secretary of State for Health, Department of Health
Sir David Nicholson/Simon Stevens — Chief Executive NHS England

1

2.

3. National Patient Safety Agency

4. ee 1
5. Clinical Commissioning Group

6. EB — Director of Pubic Health

7.  — Chair of BSUH NHS Trust

8. ERE — Director for Clinical Quality and Primary Care

| have also sent it to:- }
2 po |
2. .

Who may find it useful or of interest.
!'am also under a duty to send the Chief Coroner a copy of your response. H

The Chief Coroner may publish either or both in a complete or redacted or summary form. He may |
send a copy of this report to any person who he believes may find it useful or of interest. You may
make representations to me, the coroner, at the time of your response, about the release or the i
publication of your response by the Chief Coroner.

pate: 11: 2.16 SIGNED BY: Vedas lle Seeley

Veronica HAMILTON-DEELEY
| Senior Coroner Brighton and Hove

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