Prevention of Future Deaths reports · 2017

Olaseni Lewis

Regulation 28 report to prevent future deaths, reference 2017-0205, written 28 Jun 2017. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report28 Jun 2017
Reference2017-0205
DeceasedOlaseni Lewis
CoronerSelena Lynch
Coroner areaSouth London
CategoryHospital Death (Clinical Procedures and medical management) related deaths · Police related deaths
Sourcejudiciary.uk record · original PDF
Responses published2

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

In the South London Coroner's Court
Inquest touching the death of Olaseni Lewis

Report to Prevent Future Deaths
(Coroners (Investigations) 2013 Regulation 28)

THIS REPORT IS BEING SENT TO:

1. The Commissioner of the Metropolitan Police
2. Chief Executive, South London and Maudsley NHS Foundation Trust

CORONER

I am Selena Lynch, Senior Coroner for the coroner area of South London

CORONER'S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act
2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.
http: legislation. gov.uk/uksi/2013/1629/pdfs/uksi_ 20131629 en.pdf

INVESTIGATION and INQUEST

On 13% September 2010 Dr Roy Palmer commenced an investigation into the death
of Olaseni Lewis 23. The investigation concluded before me at the end of the
inquest on 9 May 2017. The conclusion of the inquest was that Mr Lewis died
from hypoxic brain injury caused by restraint in association with acute behavioural
disturbance. The jury recorded a narrative conclusion, (set out on the attached
sheet and summarised in paragraph 4 below)

CIRCUMSTANCES OF THE DEATH

Mr Lewis developed symptoms of an acute psychotic illness and was taken to the
Maudsley Hospital in South London. Later the same day he was admitted to
Gresham Ward at Bethlem Royal Hospital as an informal patient. He became
agitated and was restrained by healthcare staff, detained under the Mental Health
Act, and given medication.

Hospital staff requested police assistance. Police officers placed Mr Lewis in
handcuffs and took him to a seclusion room. Mr Lewis became agitated and
fearful, and resisted efforts to leave him in the seclusion room. Officers restrained
him but were unable to gain control. Leg restraints were applied and additional
officers attended, but control was not achieved until eventually Mr Lewis became
unconscious and suffered a cardiac arrest.

The jury concluded that the Hospital Trust failed to meet training targets, that there
was a lack of communication between police and medical staff, that the restraint
was prolonged disproportionate and unreasonable, that police failed to follow their

training to administer basic life support, and that medical staff failed to respond to
the medical emergency.

CORONER'S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to
concern. In my opinion there is a risk that future deaths will occur unless action is
taken. In the circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows. -

(1) The court was told that officers are not expected to read Standing Operating
Procedures and the Officer Safety Manual, and there is little “required
reading” or ready reference for police officers regarding restraint
techniques and dangers.

(2) Officers had been taught about Acute Behavioural Disturbance (ABD) but
most did not recognise that Mr Lewis was suffering from ABD. The
training on ABD appeared unnecessarily complicated and was not fully
understood by officers. They incorrectly assumed that it was a formal
diagnosis of some sort and that healthcare professionals would be able to
recognise and treat the condition. An expert psychiatrist indicated that the
description might be helpful for police in the community, particularly when
the condition is caused by drugs, but it causes difficulty when police and
mental health services work together and where the underlying cause is
related to mental illness. The question that arose was whether it is
necessary to attach a label at all. It might be more easily understood if
officers are taught that people who resist restraint and appear to be
suffering from mental illness may not respond as expected, and are
therefore more vulnerable to die suddenly during restraint.

(3) Police were taught that prolonged restraint was dangerous, but had no idea
what “prolonged” meant, and were left to use their own judgement. They
also seemed to think that prolonged restraint referred to time spent ina
prone position and that as long as the detainee was held on his/her side the
danger was ameliorated or removed. The pathological and psychiatric
expert evidence clearly indicated that restraint in any position can lead to
sudden death in patients who are highly agitated. The jury found that the
police training was inadequate in its definition of “prolonged restraint” for
people exhibiting signs of ABD.

(4) Police officers were given no advice or training what they could or should
do if control was not achieved within a given period of time.

(5) There was no training or understanding about the respective roles and
responsibilities of healthcare and police staff. There was (and still is) no
Memorandum of Understanding,

(6) The jury concluded that medical staff requested police assistance due to a
lack of trained and physically able medical staff. The Trust had a policy for
closing wards or placing them in special measures when training levels fell
below a given level, but this was not followed and there was a lack of clarity
around who was responsible for assessing compliance

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and I believe you
and your organisation have the power to take such action.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this
report, namely by 237 August 2017. I, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting
out the timetable for action. Otherwise you must explain why no action is proposed.

COPIES and PUBLICATION

I have sent a copy of my report to the Chief Coroner and the following Interested
Persons
The family of Olaseni Lewis
Health and Safety Executive
Independent Police Complaints Commission
Separately represented Bromley police officers
Ihave also sentit to
College of Policing
INQUEST
Secretary of State for Justice
Secretary of State for Health
Care Quality Commission
who may find it useful or of interest.

Tam also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or
summary form. He may send a copy of this report to any person who he believes
may find it useful or of interest. You may make representations to me, the coroner,
at the time of your response, about the release or the publication of your response
by the Chief Coroner.

DATE 28jJune2017 SIGNED BY CORONER Drea tyrret

Responses

2 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Metropolitan Police (PDF)
yy Motte
dk TOTAL POLICING

DIRECTORATE OF PROFESSIONALISM

Ms. Selena Lynch,

Senior Coroner, Deputy Assistant Commissioner
South London Coroner's Court,
24 Floor, Davis House, 7" Floor
Robert Street, New Scotland Yard
Croydon, CRO 1QQ. London
SW1A 2JL

en rai:
Tel.: 020 8313 1883 Tel: 020 7230 0008

Our rot

Date: 4" September 2017

Dear Ms. Lynch,

| write on behalf of the Metropolitan Police Service (MPS) in response to your Regulation 28
Report to prevent future deaths dated 28'" June 2017. This followed the conclusion of the
inquest on 9'" May 2017 into the circumstances of the death of Olaseni Lewis on 3 September
2010, at Mayday Hospital, Croydon.

In your report you raised six matters of concern:

1. The court was told that officers are not expected to read Standard Operating
Procedures and the Officer safety manual, and there is little ‘required reading’ or
ready reference for police officers regarding restraint techniques and dangers.

2. Officers had been taught about Acute Behavioural Disturbance (ABD) but most did
not recognise that Mr Lewis was suffering from ABD. The training on ABD appeared
unnecessarily complicated and was not fully understood by officers. They incorrectly
assumed that it was a formal diagnosis of some sort and that healthcare professionals
would be able to recognise and treat the condition. An expert psychiatrist indicated
that the description might be helpful to the police community, particularly when the
condition is caused by drugs, but it causes difficulty when police and mental health
services work together and where the underlying cause is related to mental illness.
The question that arose was whether it is necessary to attach a label to it at all. It
might be more easily understood if officers are taught that people who resist restraint
and appear to be suffering from mental illness may not respond as expected, and are
therefore more vulnerable to die suddenly during restraint.

3. Police were taught that prolonged restraint was dangerous, but had no idea what
‘prolonged’ meant, and were left to use their own judgement. They also seemed to
think that prolonged restraint referred to time spent in a prone position and that as
long as the detainee was held on his/ her side the danger was ameliorated or
removed. The pathological and psychiatric expert evidence clearly indicated that
restraint in any position can lead to sudden death in patients who are highly agitated.
The jury found that the police training was inadequate in its definition of ‘prolonged
restraint’ for people exhibiting signs of ABD.

4. Police officers were given no advice or training what they could or should do if control
was not achieved within a given period of time.

5. There was no training or understanding about the respective roles and responsibilities
of healthcare and police staff. There was (and still is) no Memorandum of
understanding.

6. The jury concluded that medical staff requested police assistance due to a lack of
trained and physically able medical staff. The Trust had a policy for closing wards or
placing them in special measures when training levels fell below a given level, but this
was followed and there was a lack of clarity around who was assessing compliance.

Matters of Concern 1- 5 relate to police actions and we have responded to these below.
The sixth matter of concern is directed at the South London and Maudsley NHS Foundation
Trust.

In drafting a response we have consulted with subject area experts, principally Inspector
| Mental Health Team; Inspector RE Specialist Command and
Operations lead for Officer Safety Training (OST); and J Strategic Manager,
Strategic Safety and Health.

Dates, relevant parties and communications have where possible been confirmed by
reference to emails, meeting minutes, published policies, intranet communications or other
documents. The following is based on a review of such documents by i of the
MPS Directorate of Professional Standards (DPS), and the review in turn of this response
in draft by the above parties.

Response to Matters of Concern:

1. Officers have always been encouraged to read Standing Operational Procedures
(SOPs) to help ensure their understanding and compliance with policy and best
practice. Officers also have a responsibility to use all the information, training and
resources provided to them to keep their knowledge up to date under the College of
Policing’s Code of Ethics (6:1 Duties and responsibilities, (College of Policing, 2014)).
This sets out and defines the principles and standards of behaviour for the policing
profession of England and Wales.

At the time of Mr. Lewis’ death in 2010 and at all times subsequently, all MPS SOPs
and guidelines on mental health and officer safety have been available to officers on
the MPS Intranet. A number of years ago it became accepted that the number and
format of SOPs was overly burdensome on officers’ time and it was not realistic to
expect them to be familiar with them. To make the guidance easier to access the MPS
has reformatted its SOPs into much shorter, and more user-friendly “Toolkits”. The
“Toolkits” have been designed to make information easier to locate and comprehend.
They contain e- links to related information to provide additional depth and context
where required. This change reflects previous learning. The Policing Mental Health
SOP has been replaced with a Mental Health Toolkit, which went live in July this year.

In addition, the Officer Safety Training Programme (OST), which is pass/fail and
mandatory for all officers below the rank of superintendent, reinforces each of the
significant areas of information during the instructor-led modules. For example, the
complex issues surrounding the condition that has come to be known as Acute
Behavioural Disorder (ABD) forms a golden thread through regularly taught,
refreshed and assessed modules within restraint training. In this way, officers become

2

aware of the policy and guidance on the issue and importantly their application in the
operational setting.

The Officer Safety Manual, which has now been replaced by the national Personal
Safety Manual (owned by the College of Policing), has always been primarily a trainer
resource, albeit available to all MPS officers on the MPS intranet. The PSM is also
available on the College of Policing training website, called POLKA.

The content and format of SOPs/toolkits/guidance on officer safety and mental health
policing is continually reviewed to reflect learning and best practice.

. It is widely recognised that the status of ABD remains a point of conjecture for many
healthcare professionals. The police service in England recognised this rare but
increasing phenomenon in the mid-90s and adopted the American terminology of
Excited Delirium in mandatory training. The Senior Coroner heard evidence that that
terminology was largely connected to the use of drugs, whereas behaviour
manifesting in the same way and raising the same risk of sudden death during or
following restraint became known to arise also from the misuse of drink, and/or related
to certain health conditions, both physical and mental. Leading pathologists and other
healthcare professionals advised the police service to adopt the wider umbrella term
of ABD. That term is accepted by the Royal College of Emergency Medicine and its
use by police in London mirrors terminology used by the London Ambulance Service
(LAS) in their training. This shared terminology has assisted in communication and
understanding between the police officers and LAS when dealing with individuals
displaying such symptoms. This supports the individual receiving urgent medical
Care.

Following previous Coronial recommendations the training on ABD was expanded to
include recognising the signs of ABD. Officers have always been instructed to treat
ABD, or signs of ABD, as a medical emergency.

The Independent Medical Science Advisory Panel (IMSAP) is an ad hoc panel of
leading independent healthcare professionals who advise the National Policing Lead
for Personal Safety Training on medical matters relating to physical restraint and self-
defence techniques and equipment. The MPS believes that this on-going partnership
helps to ensure that its officers receive the best informed training on what remains a
complex condition that can present in very challenging and often violent situations.
The benefits of changing this approach, which is firmly embedded in national and
MPS training, appear to be unclear and could undo much good work already achieved
by the police service with medical partners.

The potential confusion this term may cause when working with other mental health
service providers highlighted in your report is however acknowledged. This barrier
can be reduced through improved working relations with the police and health care
professionals. Work in this area includes the production of the ‘Safer Restraint’ DVD
by the MPS in partnership with South London and Maudsley NHS Trust (SLaM) and
the ongoing work of the MPS Mental Health Team in support of the national
Memorandum of Understanding (MOU) announced by the College of Policing in
January 2017 (College of Policing, 2017). The MOU was provided to you as an
appendix to statement dated 26/01/2017. In addition there is an initiative
being led by the National Policing Lead for Custody called “60 seconds to save a life”,
which is looking at introducing a verbal checklist, which will assist officers’ decision-
making and any handover to medical colleagues.

3. The introduction of time limits for prolonged restraint has been subject to much
discussion in the police service. Advice from the Independent Medical Science
Advisory Panel (IMSAP) was that there is no clinical basis for this due to the ‘many
and various physiological factors that would preclude a firm medical basis for such
an approach’ (Independent Medical Science Advisory Panel, 2014). The advice
further cautioned that the introduction of a time limit could give rise to a misconception
that restraint within this time period was safe. Doubts were also raised over the
practicalities of accurate time keeping such events.

Furthermore IMSAP considered the safeguards incorporated into current police
training represented effective and appropriate control measures. These include
monitoring the persons’ vital signs and treating all suspected incidents of ABD as
medical emergencies. Police training is designed to help officers make good
decisions that protect the safety of the individual, the general public and officers. A
copy of this report is attached as Appendix 1 for your reference.

4. As outlined above at 3, the advice received from IMSAP is that the attachment of any
specified time value to the term “prolonged” would be without a clinical basis.
Suggestions during the inquest in relation to the option of leaving Mr. Lewis in
mechanical restraints only (i.e. handcuffs and leg restraint) were not supported by the
expert evidence, as it would not have removed the basis for resistance/struggling and
therefore would not have reduced the risk to life. Police training in respect of all
suspected incidents of ABD is clear, consistent and unambiguous. Officers should
treat all suspected incidents of ABD as a medical emergency. The emphasis is then
on obtaining appropriate and timely medical intervention, whether from LAS or other
health partners.

5. The service level agreement (SLA) that had been in place since 6 September 2000
between SLaM/BRH and the MPS had fallen out of use by 2010 (C170, Holmes ref
D20, pages 7563 — 7576). Although SLAs were agreed between SLaM and various
MPS policing boroughs in 2004 - 6, one was not in place with Bromley. Following Mr.
Lewis’ death, a new Joint Protocol was agreed between SLaM and relevant MPS
policing boroughs (including Bromley), which came into effect in September 2012
(C280, Holmes ref D50, pages 8093 — 8134).

A national MOU was announced by the College of Policing in January 2017 (College
of Policing, 2017). This sets a clear national position about when the police can be
asked to attend mental health settings, for what reasons and what can be expected
when they do attend. Under the terms of the MOU, police should not ordinarily be
called to assist healthcare staff restrain a patient who is presenting management
problems within health settings. Where the police are asked to support health care
staff this should be in line with local protocols. The MPS Mental Health Team are
actively engaged in the. development of these on behalf of the MPS (see pages 9 —
10 of the statement of ee 26/01/2017).

The national MOU aligns with the College of Policing’s Approved Professional
Practice guidelines concerning mental health, (College of Policing, 2016), and
Department of Health’s Code of Practice: Mental Health Act 1983 (Department of
Health and Welsh Office, 1999). It includes provisions for ensuring medical oversight
during restraint. A copy of the Police Attendance Protocol included within this MOU
is attached as an appendix 2 to this document for reference.

This development should significantly improve understanding and working relations
between the police and health care professionals and is consistent with NICE
guidelines (NICE, 2015).

In conclusion

The MPS response to incidents involving people with mental illness, including
emergency mental health situations, has evolved significantly since the death of Mr
Lewis. This has been achieved through continual training and joint working with partner
agencies and organisations resulting in improved communication and understanding
between agencies. In conjunction with the national MOU these changes represent
significant, positive developments that will improve patient welfare and staff safety.

Yo

Deputy Assistant Commissioner
Response from South London and Maudsley NHS Trust (PDF)
(cid:1)(cid:2)(cid:2)(cid:3)(cid:4)(cid:5)(cid:6)(cid:7)(cid:8)(cid:9)(cid:10)(cid:8)(cid:11)(cid:12)(cid:13)(cid:14)(cid:15)(cid:14)(cid:16)(cid:6)(cid:17)(cid:4)(cid:8)(cid:2)(cid:18)(cid:17)(cid:13)(cid:3)(cid:5)(cid:19)(cid:18)(cid:3)(cid:8)(cid:20)(cid:17)(cid:18)(cid:8)(cid:21)(cid:14)(cid:4)(cid:5)(cid:14)(cid:16)(cid:17)(cid:18)(cid:22)(cid:8)(cid:16)(cid:18)(cid:14)(cid:6)(cid:4)(cid:6)(cid:4)(cid:23)(cid:8)(cid:15)(cid:3)(cid:24)(cid:3)(cid:15)(cid:12)(cid:25)(cid:8)
(cid:11)(cid:12)(cid:13)(cid:14)(cid:15)(cid:14)(cid:16)(cid:6)(cid:17)(cid:4)(cid:8)(cid:14)(cid:4)(cid:5)(cid:8)(cid:14)(cid:13)(cid:16)(cid:6)(cid:17)(cid:4)(cid:8)(cid:2)(cid:18)(cid:17)(cid:13)(cid:3)(cid:5)(cid:19)(cid:18)(cid:3)(cid:8)(cid:12)(cid:26)(cid:17)(cid:19)(cid:15)(cid:5)(cid:8)(cid:27)(cid:6)(cid:3)(cid:18)(cid:8)(cid:28)(cid:8)(cid:16)(cid:18)(cid:14)(cid:6)(cid:4)(cid:6)(cid:4)(cid:23)(cid:8)(cid:15)(cid:3)(cid:24)(cid:3)(cid:15)(cid:12)(cid:8)(cid:20)(cid:14)(cid:15)(cid:15)(cid:8)(cid:29)(cid:3)(cid:15)(cid:17)(cid:30)(cid:8)
(cid:14)(cid:23)(cid:18)(cid:3)(cid:3)(cid:5)(cid:8)(cid:12)(cid:16)(cid:14)(cid:4)(cid:5)(cid:14)(cid:18)(cid:5)(cid:12)(cid:31)(cid:8)(cid:16)(cid:17)(cid:8)(cid:29)(cid:3)(cid:8)(cid:3)(cid:4)(cid:14)(cid:13)(cid:16)(cid:3)(cid:5)(cid:8)(cid:29)(cid:22)(cid:8) (cid:6)(cid:18)(cid:3)(cid:13)(cid:16)(cid:17)(cid:18)(cid:14)(cid:16)(cid:3)(cid:8)(cid:11)!(cid:27)(cid:8)(cid:13)(cid:17)(cid:21)(cid:21)(cid:6)(cid:16)(cid:16)(cid:3)(cid:3)(cid:8)(cid:17)(cid:18)(cid:8)
 (cid:6)(cid:18)(cid:3)(cid:13)(cid:16)(cid:17)(cid:18)(cid:14)(cid:16)(cid:3)(cid:8)"(cid:3)(cid:18)(cid:20)(cid:17)(cid:18)(cid:21)(cid:14)(cid:4)(cid:13)(cid:3)(cid:8)(cid:21)(cid:14)(cid:4)(cid:14)(cid:23)(cid:3)(cid:21)(cid:3)(cid:4)(cid:16)(cid:8)

Directorate / Divisional Monitoring of training logs for all 
professional groups 

When reviewing a Team, Inpatient or CMHT falls below 50% of 
Tier 1 training. BLS or ILS, Fire, Infection control, PSTS, 
Safeguarding Children & Safeguarding Adults 

Place on risk 
register with 
action plan 

Request immediate actions + booking of training within 72 hrs 

If training is life threatening   
 – e.g. BLS or ILS or Fire 

Consider moving personnel to 
cover the area at risk 

If training levels for Tier 1 is below 25% 

Urgent Action 

Review at Directorate / CAG meeting if still no action, consider the 
following interventions 

Declare at 
next  PMR 

Follow up with 
evidence of 
action 

Follow up with 
evidence of 
action 

Place service on “special measures”. This should include exploration of the following issues:  

Increasing management support  
Increasing monitoring / intervention 

1. 
2. 
3.  Review of monitoring systems + procedures in the team 
4.  1/52 Supervision of Team Leader 
5.  Considering staff rotation to ensure coverage of service 
6.  Only remove service from special monitoring when the team reaches a minimum of  

50% training in Tier 1 

7.  Consider suspending teams – developmental training / team days until minimum 

safety standards are met 

Mandatory Training Policy Version 1.2 – April 2015 

10

Related reports

Other reports by Selena Lynch

See all →

More reports categorised “Hospital Death (Clinical Procedures and medical management) related deaths”

See all →

Track Hospital Death (Clinical Procedures and medical management) related deaths

See every Prevention of Future Deaths report matching Hospital Death (Clinical Procedures and medical management) related deaths, and how often a new one appears.

What would an alert for this have sent me? Search the full text

Free to try — the preview shows the real matches and how many arrived in the last 12 months. Your first email alert is free.

These reports are published by the Chief Coroner's office at judiciary.uk and are © Crown copyright. The text here is reproduced from the published PDF so it can be searched. If something on this page is wrong, or you are a person named in it and want it reviewed, email drcjar@gmail.com and we will act promptly.