Prevention of Future Deaths reports · 2017

Terence Pimm

Regulation 28 report to prevent future deaths, reference 2017-0217, written 14 Aug 2017. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report14 Aug 2017
Reference2017-0217
DeceasedTerence Pimm
CoronerCaroline Beasley-Murray
Coroner areaEssex
CategoryPolice related deaths
Organisation namedEssex Partnership University NHS Foundation Trust · North Essex Partnership University NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published2

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

ANNEX A

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS (1)

NOTE: This form is to be used after an inquest.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS
THIS REPORT IS BEING SENT TO:

Essex Police

EPUT

Essex Community Rehabilitation Company

CORONER
| am Caroline Beasley-Murray, senior coroner, for the coroner area of Essex

CORONER’S LEGAL POWERS

| make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.
[HYPERLINKS]

INVESTIGATION and INQUEST

On 30 August 2016 | commenced an investigation into the death of Terence Joseph
Pimm. The investigation concluded at the end of the inquest on 21 April 2017. The
conclusion of the inquest was a narrative conclusion

CIRCUMSTANCES OF THE DEATH

On 26 August 2016, Mr Pimm leapt from the 7" floor of the carpark at Southway
Colchester. His death was confirmed there. At the time of his death he was wanted for
failing to appear at court in the Metropolitan Police area. On 8 August he had been
detained at Romford polic3e station under s136 MHA and taken to Goodmayes Hospital.
On 25 August he met with his probation officer and mad3e threat6s to jump off a
carpark. He was taken to A and E at Colchester Hospital, he was not ass3essed
because he was under the influence of alcohol. He was collected by his mother and the
next day he did not, as promised, hand himself into the police but went to the carpark.

CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern. In
my opinion there is a risk that future deaths will occur unless action is taken. In the
circumstances, it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows. —

1). Call handling and record-keeping at The Lakes

2). Call handling and record-keeping at the police custody suite
3). The sufficiency of guidance and training.

Cont...

. To police call handlers as to whether an individual is, objectively, at an “immediate”
risk.

. To mental health assessors as to the circumstances in which the input of family
Members should be sought.
. The sufficiency of information sharing and coordination between the police, hospital
Trust and probation service.
. Training/guidance for mental health clinicians in relation to persons who are subject
to a warrant. The evidence pointed to a lack of understanding as to the effect of a
warrant upon the clinician's ability to assess and treat.

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and | believe you and your
organisation have the power to take such action.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by the 8th November 2017. |, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out
the timetable for action. Otherwise you must explain why no action is proposed.

COPIES and PUBLICATION

| have sent a copy of my report to the Chief Coroner and to the following Interested
Persons —

Family solicitors Leigh Day

lam also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary
form. He may send a copy of this report to any person who he believes may find it useful
or of interest. You may make representations to me, the coroner, at the time of your
response, about the release or the publication of your response by the Chief Coroner.

14 August 2017 Caroline Beasley-Murray

Senior Coroner Essex

Responses

2 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Essex Partnership University NHS Trust (PDF)
7 November 2017
SM/PR/BW/98

CONFIDENTIAL

Mrs Caroline Beasley-Murray
HM Senior Coroner

Seax House, Coroner’s Court
Victoria Road South
Chelmsford Essex

CM1 1QH

NHS

Essex Partnership University
NHS Foundation Trust

Trust Head Office
The Lodge
Lodge Approach
Wickford

Essex SS11 7XX

Tel: 01268 739677
Fax: 01268 739675
Email:
Chair: Professor
Chief Executive: Sally Morris

Dear Mrs Beasley-Murray

| am writing to set out the Trust's formal response to the Regulation 28: Report to
Prevent Future Deaths, dated 14 August 2017, which was issued following the
inquest into the death of Mr Terence Pimm. Sadly, Mr Pimm died while he was a
patient of the former North Essex Partnership University NHS Foundation Trust. This
Trust was dissolved when it merged with another Trust on 1 April 2017 to form Essex
Partnership University NHS Foundation Trust. | am the Chief Executive of this new
Trust, but did not hold any position in the former North Essex Partnership University
NHS Foundation Trust.

| would like to begin by extending our deepest condolences to the family of Mr Pimm.
We fully understand that this has been, and remains, an extremely difficult time. |
hope this response provides them and you with assurance that the Trust regards this
situation very seriously and is taking action to address the issues raised in the
inquest.

| have responded below to the matters of concern relating to the former Trust:

e Call handling and record-keeping at The Lakes:

All health-based place of safety calls are directed now through the new Trust's call
centre. This means that all calls are recorded and documented on a call-log by
trained call-handlers.

All patients admitted to health-based places of safety have individual patient records
detailing potential risks, assessment of presentation and copies of documentation
from other agencies. Further work is continuing on electronic record-keeping
processes in regard to this issue.

« To mental health assessors as to the circumstances in which the input of
family members should be sought:

The new Trust has taken steps to reinforce to staff the importance of family
involvement and ongoing communications. A detailed debrief in this respect was
undertaken with the staff involved in Mr Pimm’s care. Additionally, audits on this
issue are being undertaken via the new Trust's staff supervision process.

e The sufficiency of information sharing and coordination between the police,
hospital Trust and probation service:

The information-sharing concordat has been reinforced. Additionally, the new Trust
holds localised police liaison emergency care meetings and will ensure that the
probation service is invited to improve information sharing in this regard.

The new Trust has launched a new street-triage team in which mental health
practitioners work together with dedicated police officers. We anticipate that this
initiative will also help significantly to improve information-sharing and coordination
between our services.

e Training/ guidance for mental health clinicians in relation to persons who
are subject to a warrant:

A new flowchart is in place now for staff, which details clearly which actions to take in
situations where people are subject to a warrant. Training on this is underway for all
our staff working in mental health accident and emergency teams and mental health
criminal justice teams.

Please be assured that learning from Mr Pimm's death is being shared across the
new Trust to help prevent the same issues arising again.

Finally, | would like to reiterate my condolences once again to Mr Pimm’s family at
this very sad time. | hope that this response goes some way to providing assurance
that the Trust regards their toss very seriously indeed and is taking steps to address
the issues raised during the investigation and the inquest.

Yours sincerely

SALLY MORRIS
Chief Executive
Response from Essex Police (PDF)
PU ESSEX

+54 POLICE

SII Protecting and serving Essex
FAO: HM Senior Coroner Our Ref: FS 1532/16

Caroline Beasley-Murray Your Ref:

H.M Coroners Office 08 November 2017

County Hall, A Block

Victoria Road South

Chelmsford

Essex CM1 1QH

Dear Madam

Terence Pimm (deceased): Report to Prevent Future Deaths

In response to your Regulation 28 report to prevent future deaths dated 14" August
2017 | confirm as follows;

Call handling and record-keeping at the police custody suite

Essex Police have taken the following action;

e The Essex Police switchboard operators have been instructed to refer
telephone calls from the public concerning matters that do not concen a
person in custody at the time of the call through to the Force Control Room
(FCR) and not a custody suite.

e Managers and staff working within custody suites have been advised that (i)
only Essex Police personnel are to answer the telephones in custody, (ii) if
non custody staff do answer the custody telephones they are to bring any
relevant information concerning a detainee to the attention of custody staff for
inclusion onto the custody record and (iii) any telephone calls received in
custody which do not concern a detainee in that that custody suite at that time
are to be transferred to FCR either as an emergency or non-emergency. This
instruction is also set out in writing and placed within the custody suites.

Essex Police Legal Department, Police Headquarters, PO Box 2, Springfield,
Chelmsford, Essex CM2 6DA
Telephone 01245 452603/5 Fax 01245 452246

[NOT PROTECTIVELY MARKED]

The sufficiency of quidance and training to police call handlers as to whether
an individual is, objectively, at an ‘immediate’ risk

As part of their training FCR staff have a presentation on the threat harm and risk
assessment process (known as THRIVE) to be applied for each ‘new’ call they
receive and on receipt of new information concerning previous calls. In response to
the issues raised during the Inquest touching upon the death of Mr Pimm this training
has been supplemented with an additional section covering the issue of
immediacy. The additional training highlights the nature of the risks that can arise
when a call is received regarding a concern for welfare and the importance of
addressing those concerns with appropriate immediacy, or if unsure to seek advice.

The sufficiency of information sharing and co-ordination between the police,
Hospital Trust and probation service

Essex Police have taken the following action;

e Essex Police has written to the Essex and Essex Community Rehabilitation
Company concerning the outcome of the Inquest; “Given the
recommendations, could we please ask you to consider implementing a
process to ensure that if your staff become aware they are meeting with
persons they know to be ‘wanted’, Essex Police are notified. In an emergency
please call 999, but in all other circumstances please call 101. This will
enable Essex Police to conduct a risk assessment, and take action as
necessary in the hope of avoiding future deaths. “

e ‘Information Sharing Agreements, including Standard Operating Procedures,
between Essex Police and our partners in Health are currently being
developed. The final drafts were submitted to the Health lead on the 1%
September and a meeting is scheduled to take place on 23 November
2017. One of the proposed Standard Operating Procedures includes
provision for Health to make a request for information to Essex Police (or vice
versa) “where Health Professionals are working with a patient or planning to
work with a patient and it is identified that the police are likely to hold
information relating to the patient, which would indicate they pose a risk of
serious harm to:

Themselves.
Another patient.
A member of staff.”

The Regulation 28 Report to Prevent Future Deaths will be raised at the meeting to
be held on 23% November in order to re-emphasise the importance of the proposed
agreements.

[NOT PROTECTIVELY MARKED]

In addition to the above, mental health Street Triage cars are available to be
deployed by the Essex Police Force Control Room in support of police officers
dealing with mental health incidents. It is staffed by police officers and mental health
professionals who operate a dedicated specialist response and advice role for
mental health related incidents, including concern for welfare issues. The Triage unit
can access the person's history via their mental health trust directly and without
delay and if they are not in attendance this information can be passed to the police
officers at the location.

| hope you find this response satisfactory.

Yours sincerely,

s- -

Force Solicitor

NAT PRATECTIVEL ¥V MARKENT

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