Prevention of Future Deaths reports · 2020

Zak Farmer

Regulation 28 report to prevent future deaths, reference 2020-0196, written 24 Sep 2020. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report24 Sep 2020
Reference2020-0196
DeceasedZak Farmer
CoronerCaroline Beasley-Murray
Coroner areaEssex
CategoryMental Health related deaths · Community health care
Sourcejudiciary.uk record · original PDF
Responses published2

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

ANNEX A 

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS (1) 

NOTE: This form is to be used after an inquest. 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

EPUT 

1 

CORONER 

I am Caroline Beasley-Murray, senior coroner, for the coroner area of Essex 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 
[HYPERLINKS] 

3 

INVESTIGATION and INQUEST 

On 22 July 2019 I commenced an investigation into the death of Zak Miles Joe Walter 
Paul Farmer a 23 year old man who died on 21 July 2019 at 
He was found hanging. The investigation concluded at the end of the inquest on 15 
September 2020.  

 Braintree 

I concluded the inquest with a Narrative conclusion:- 

4 

CIRCUMSTANCES OF THE DEATH 

See above 

The medical cause of death was 1a hanging 
CORONER’S CONCERNS 

5 

During the course of the inquest the evidence revealed matters giving rise to concern. In 
my opinion there is a risk that future deaths will occur unless action is taken. In the 
circumstances, it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  

1.  There appeared to be a lack of clarity over the meaning of the word “urgent” 

when a referral is made to the Access and Assessment Team and what steps 
will be taken if a patient cannot be contacted. 

2.  The trust document Clinical Guidelines for Community Mental Health Service 
Users disengaging or non concordant with current prescribed treatment plans 
was found lacking and requires perfecting. 

6 

ACTION SHOULD BE TAKEN 

1 

 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 In my opinion action should be taken to prevent future deaths and I believe you and your 
organisation have the power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 30th November 2020. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons –  

Solicitors for the family 
The Castle Rock Group 

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest. You may make representations to me, the coroner, at the time of your 
response, about the release or the publication of your response by the Chief Coroner. 

9 

24 September 2020                            Caroline Beasley-Murray senior coroner Essex 

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS (2) 

NOTE: This form is to be used before an inquest. 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1. 
2. 
3. 
CORONER 

[NAME] 
[NAME] 
[NAME] 

1 

I am [NAME], senior coroner/area coroner/assistant coroner, for the coroner area of 
[NAME OF AREA] 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 
[HYPERLINKS] 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 ANNEX A 

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS (1) 

NOTE: This form is to be used after an inquest. 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

The Castle Rock Group                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        

1 

CORONER 

I am Caroline Beasley-Murray, senior coroner, for the coroner area of Essex 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 
[HYPERLINKS] 

3 

INVESTIGATION and INQUEST 

On 22 July 2019 I commenced an investigation into the death of Zak Miles Joe Walter 
Paul Farmer a 23 year old man who died on 21 July 2019 at 
The investigation concluded at the end of the inquest on 15 September 2020.  

 Braintree. 

The conclusion of the inquest was expressed as a Narrative viz:-  
CIRCUMSTANCES OF THE DEATH 

See above 

The medical cause of death was 1a) hanging 
CORONER’S CONCERNS 

4 

5 

During the course of the inquest the evidence revealed matters giving rise to concern. In 
my opinion there is a risk that future deaths will occur unless action is taken. In the 
circumstances, it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  

1.Mr Farmer had spent some time, during his custodial sentence at HM Prison 
Chelmsford as a patient at the medium secure unit at Brockfield House pursuant to s48 
MHA 1983. There appears to have been a failing in CRG’s procedures for obtaining 
information from the hospital following the discharge so that a prisoner receives his 
prescribed medication. 
2. There appears to have been a failing in CRG’s procedures to ensure3 that a prisoner 
is released with discharge information relating to diagnoses. prescription and care plan 
details. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you and your 
organisation have the power to take such action.  

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 30th November 2020. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons –  

Solicitors for the family 
EPUT 

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest. You may make representations to me, the coroner, at the time of your 
response, about the release or the publication of your response by the Chief Coroner. 

9 

24 September 2020                            Caroline Beasley-Murray senior coroner Essex 

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS (2) 

NOTE: This form is to be used before an inquest. 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1. 
2. 
3. 
CORONER 

[NAME] 
[NAME] 
[NAME] 

1 

I am [NAME], senior coroner/area coroner/assistant coroner, for the coroner area of 
[NAME OF AREA] 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 
[HYPERLINKS] 

3 

INVESTIGATION 

On [DATE] I commenced an investigation into the death of [NAME, AGE]. The 

2

Responses

2 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Crg Medical (PDF)
8 Tiger Court 
Kings Business Park 
Prescot 
Merseyside 
L34 1BH 

Phone: 
Fax: 
Email: 
Web: 

0174 445 2980 
0845 680 1619 
info@crg.uk.com 
www.crg.uk.com 

Private and Confidential 

Mrs Caroline Beasley-Murray 
HM Senior Coroner for Essex 
SEAX House 
Victoria Road South 
Chelmsford 
Essex 
CM1 1QH 

23 November 2020 

Dear Madam Coroner, 

REGULATION 28 REPORT TO PREVENT FURTHER DEATHS 

I refer to the subject reference which was issued following the inquest into the death of Zak 
Miles Joe Walter Paul Farmer and which was received by the Castle Rock Group on Monday 
5 October 2020. 

The concerns raised in your report were as follows 

“1.Mr Farmer had spent some time, during his custodial sentence at HM Prison Chelmsford 
as a patient at the medium secure unit at Brockfield House pursuant to s48 MHA 1983. 
There appears to have been a failing in CRG’s procedures for obtaining information from the 
hospital following the discharge so that a prisoner receives his prescribed medication. 

2. There appears to have been a failing in CRG’s procedures to ensure that a prisoner is
released with discharge information relating to diagnoses. prescription and care plan
details”.

In respect of concern number 1 above, a member of the mental health team attends all MHA 
s117 meetings prior to a prisoner being discharged back to HMP Chelmsford. The 
information contained within the s117 meeting minutes will determine the pathway, care plan 
and medicines management for that person. This information is discussed at the weekly 
multi-disciplinary team (MDT) meeting hosted by the mental health team. Minutes of these 
meetings are recorded on SystmOne and can be examined if required. 

The mental health team now have a dual system (SystmOne and a card index system)  both 
of which contain up to date records of current patients being seen by the unit. This provides 
a safeguard should SystmOne be offline for any length of time. This dual system is audited 
each week to ensure both are accurate and updated and the ability exists to run reports on 
the number of patients released from prison on a month by month basis. 

In the event that a prisoner is transferred from Brockfield House to HMP Chelmsford via 
court, rather than being directly transferred, any relevant confidential medical information is 
sent from Brockfield House to the healthcare team at HMP Chelmsford via secure email 
facility. This secure email facility has replaced the previous postal/fax system that was in 
place at the time of Mr Farmer’s transfer between the two institutions.  

 The standard and frequency of communication between the mental health team and staff at 
Brockfield House is very much improved and there is regular dialogue with regards to any 
prisoner who has spent, or is about to spend, time at that unit. Again, evidence of this 
communication is available for scrutiny on SystmOne. 

In conclusion, physical attendance at the s117 meetings, follow-up discussion and planning 
by the MDT and the use of secure email has markedly improved and standardised the 
prisoner transfer process.  

Regarding concern number 2; the process of discharge has changed significantly since CRG 
took over responsibility for healthcare provision at HMP Chelmsford in April 2019 and the 
ability now exists for GPs to access clinical notes which are stored and managed on 
SystmOne. This access is available through ‘NHS Spine’ which is a relatively new 
development which was unfortunately not available at the time of Mr Farmer’s discharge 
from prison. 

In the event that a prisoner does not already have a community-based GP, advice is given 
by healthcare staff to assist the prisoner with how to register with a community GP. This 
advice is recorded on SystmOne and is available for examination.  A discharge summary 
(this would include the care plan, medication and diagnosis details), also now accompanies 
the prisoner on release from prison. Records of the discharge summary are kept on 
SystmOne and are available for examination. These records are also accessible by GPs 
through NHS Spine as described above. 

Additionally, CRG employ a social inclusion representative who has responsibility for 
ensuring that when a prisoner is discharged, arrangements are made on behalf of the 
prisoner so that the provision of clinical details and other social arrangements are in place 
prior to discharge from prison. A record of individual prisoners’ discharge arrangements is 
stored on SystmOne and is available for examination. The discharge process is monitored 
and supervised by a senior member of the mental health team.  

I hope that the explanation of how current healthcare operations described in the paragraphs 
above differ significantly from the procedures in place immediately after CRG assumed 
responsibility for healthcare provision at HMP Chelmsford fully answer the concerns you 
raised in your PFD report. 

Please do let me know if I can be of any further assistance or indeed if you would like a 
presentation of SystmOne in relation to the record keeping referred to in the main body of 
this letter. 

Yours sincerely 

CEO CRG Medical Services
Response from Eput (PDF)
26th November 2020 

Private and Confidential 
Caroline Beasley-Murray 
Senior Coroner 
Coroner’s Office 
Seax House 
Victoria Road South 
Chelmsford 
CM1 1QH 

Dear Mrs Beasley-Murray, 

Patient Safety Incident Management Team 
The Lodge 
Lodge Approach 
Wickford  
Essex 
SS11 7XX 

Tel: 

I am writing to set out the Trust’s formal response to the report made under paragraph 7, 
Schedule 5, of the Coroners and Justice Act 2009 and regulations 28 and 29 of the Coroners 
(Investigations) Regulations 2013, dated 24th September 2020, which was issued following the 
inquest into the death of Mr Zak Farmer.  

I would like to begin by extending my deepest condolences to the family of Mr Farmer. This has 
been an extremely difficult time for them and I hope that my response provides the family, and 
you, with assurance that the Trust takes their loss seriously and has taken action to address the 
issues of concern raised in your report. 

In response to the matter of concern regarding a lack of clarify over the meaning of the word 
“urgent” when a referral is made to the Access and Assessment Team and what steps will be 
taken if a patient cannot be contacted; I can confirm that the Access and Assessment Service 
respond to all referrals in line with nationally accepted guidelines and standards. A crisis 
response is responded to within 4 hours, an urgent response within 24 hours and a routine 
response within 28 days.  All referrals are triaged by the team to establish the response required 
and risk ‘red flags’ are used to inform this decision.  The ‘red flags’ are as follows: 

  Risk assessment red flags: 

  Gambling issues 
  Drug / alcohol issues 
  Complex social situation e.g. relationship breakdown 
  Financial issues, debt, redundancy 
  Male, middle or younger age 
  High risk occupations – police officers, doctors, farmers, prison officers 
  Complex physical health issues 
  Chronic pain 
  Family concern / contacting services 
  Context and history – have there been multiple recent presentations/referrals?  

Since April 2020 the Trust has established a separate Crisis Response Service and all crisis 
referrals are now actioned by this team. 

In response to the matter of concern regarding the EPUT Clinical Guidelines for Community 
Mental Health Service Users disengaging or non-concordant with current prescribed treatment 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 plan, I can confirm that this document is currently under review and we will ensure that it is 
comprehensive and provides clear guidance for staff. 

I hope that I have provided you with robust assurance that the Trust has taken steps to address 
the issues of concern in your report, that we are continuing to take action to strengthen the care 
provided to our patients, and that patient safety is the Trust’s top priority. 

Yours sincerely, 

Chief Executive

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