Prevention of Future Deaths reports · 2017

Daisy French

Regulation 28 report to prevent future deaths, reference 2017-0264, written 9 Nov 2017. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report9 Nov 2017
Reference2017-0264
DeceasedDaisy French
CoronerLouise Slater
Coroner areaSouth Yorkshire (West)
CategoryMental Health related deaths · Child Death (from 2015)
Sourcejudiciary.uk record · original PDF
Responses published2

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1.  The Secretary of State for Health 

1 

CORONER 

Sarah Louise Slater, Assistant Coroner for South Yorkshire (West) 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigatory) Regulations 2013.  
(1)  Where –  

a.  A  senior  coroner  has  been  conducting  an  investigation  under  this  Part  into  a 

person’s death and 

c. 

b.  Anything revealed by the investigation gives rise to concern that circumstances 
creating a risk or other deaths will occur, or will continue to exist, in the future, 
and 
In  the  coroner’s  opinion,  action  should  be  taken  to  prevent  the  occurrence  or 
continuation of such circumstances, or to eliminate or reduce the risk of death 
created by such circumstances, the coroner must report the matter to a person 
who the coroner believes may have the power to take such action. 

(2)  A person to whom a senior coroner makes a report under this paragraph must give 

the senior coroner a written response to it. 

(3)  A copy of a report under this paragraph, and of the response to it, must be sent to 

the Chief Coroner 

INVESTIGATION and INQUEST 

On  25th  April  2017 I  commenced an investigation into  the death of Miss Daisy  French. 
The  investigation  concluded  at  the  end  of  the  inquest  on  8th  November  2017.  The 
conclusion of the inquest was that Miss French died from; 

1a)   Multiple Injuries  
2)  

Asperger’s Syndrome  

A narrative conclusion was recorded as follows:  

Daisy French died as a result of injuries she received when she was struck by a train at 
Meadowhall  Railway  Station.  Daisy  deliberately  placed  herself  in  front  of  the  train  but 
due to her mental illness it is  unclear  whether she  intended to  take  her  own  life  at this 
time. 

1 

 
 
 
 
 
 
 
 
  
  
   
 
 
 
 
 
 
 
 4 

CIRCUMSTANCES OF THE DEATH 

Daisy  was  12  years  old  when  she  was  first  referred  to  Child  and  Adolescent  Mental 
Health  Services  (CAMHS)  in  January  2013  following  an  overdose.  Daisy  had  several 
and  some  lengthy  admissions  to  the  Becton  Centre,  a  specialist  in-patient  facility  for 
children and young people with serious mental health issues. Daisy was diagnosed with 
depression, Asperger’s syndrome and non-organic psychosis. 

Due  to the  diagnosis of psychosis, Daisy’s care  was to  be  transferred from CAMHS to 
the Early Intervention Service (EIT) which is an adult psychiatric service. This transition 
started  when  Daisy  was  15  years  of  age. 
,  Consultant  Psychiatric  confirmed 
this  transfer  to  adult  services  is  in  accordance  with  national  guidance  but  Daisy  found 
this transition difficult and her mental health deteriorated. 

Daisy  was  restrained  by  British  transport  Police  at  Meadowhall  Railway  Station  on  the 
29th  November  2016  and  the  15th  March  2017  because  she  was  trying  to  get  on  the 
tracks,  both  times  she  was  detained  under  section  136  of  the  mental  health  act  and 
taken  to  Maple  Ward  which  is  an  adult  psychiatric  ward  at  the  Northern  General 
 explained that all out of hour’s mental health services for 
Hospital, Sheffield. 
16  year  olds  is  provided  by  the  adult  services.  Therefore,  although  Daisy  was  well 
known  to  the  CAMHS  and  still  under  their  care,  when  issues  occur  “out  of  hours”  she 
was  to  be  considered  an  adult  and  therefore  was  taken  to  and  assessed  by  Adult 
Services. 

The  evidence  of the adult  service practitioners  is that they cannot access any  CAMHS 
records and therefore could potentially go into a mental health assessment of a 16 to 18 
year  old  “blind”.    The  practitioners  confirmed  that  was  problematic.  Although,  because 
Daisy  was transitioning  between CAMHS  and  Adults  Services they  did  have  access  to 
some  records because they can  access  all adult  services records on their own  system 
called “insight”. 

In addition, when Daisy’s mental health deteriorated further because she was now aged 
16 years she was admitted to a Crisis House for adults rather than being able to access 
the CAMHS provision or support.  

Finally,  Daisy  wanted  to  try  and  live  independently  and  a  placement  was  arranged  for 
her  to  reside  in  a  Young  Women’s  Housing  Project.  During  this  placement  Daisy  was 
detained  under  section  136  after  trying  to  get  on  to  the  track  at  Meadowhall  Railway 
Station on the 15th March 2017. Daisy was again taken to the out of hours adult services 
and was assessed as not requiring detention and she was released back to the housing 
project where there are no staff on duty. 

Daisy  continued  to  struggle  with  her  mental  health  and  the  transition  from  CAMHS  to 
adult Services. On the 19th April 2017 daisy deliberately placed herself in from of a high 
speed  train  at  Meadowhall  Railway  Station  and  died  as  a  result  of  the  injuries  she 
sustained. 

5 

CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving raise to concern. 
In  my  opinion  there  is  a risk  that  future deaths  will  occur unless  action  is taken.  In the 
circumstances it is my statutory duty to report to you. 

The MATTER OF CONCERN for the Secretary of State to consider is as follows: 

1)  The communication/information sharing between CAMHS and Adult Services. 

2)  Transition of care from CAMHS to Adult services. 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 3)  Out  of  hour’s  provision  for  16  to  18  years.  (During  working  hours  they  are 
considered  children  and  therefore  are  the  responsibility  of  CAMHS,  out  of  hours 
the  same  individuals  are  considered  adults  and  are  therefore  assessed  by  and 
potentially admitted to adult psychiatric units. 

4) 

Placement of an under 18 year old in a Crisis house for adults  

5) 

Returning  an  under  18  year  old  to  a  supported  living  setting  following  a  mental 
health act assessment where no staff are on duty at the premises.  

The  Secretary  of State  for Health is  asked  to consider whether  it  is appropriate  for the 
Trust’s  to  review  its  systems  and  procedures  in  place  in  relation  to  the  mental  health 
services provisions for 16 to 18 years olds because HMAC Mrs Slater is concerned that 
this situation could occur again. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you have the 
power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 4th January 2018. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons; 
1. 
2. 
3. 
4. 
5. 

The parents of Daisy 
Sheffield Children’s Hospital 
Sheffield Health and Social Care 
Sheffield Safeguarding Children Board 
NHS England 

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest. You may make representations to me, the coroner, at the time of your 
response, about the release or the publication of your response by the Chief Coroner. 

9 

9th November 2017                                                                        Louise Slater 

Assistant Coroner 

3

Responses

2 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Department of Health (PDF)
ae

From Jackie Doyle-Price MP
Department Parliamentary Under Secretary of State for Care and Mental Health
of Health 39 Victoria Street
London
SWIH OEU
020 7210 4850
PFD-1106353
Ms Louise Slater
HM Assistant Coroner, South Yorkshire (West) 10 JAN 2018
HM Coroner’s Office
The Medico-Legal Centre
Watery Street

Sheffield S3 7ET

Veo, An Soke,

Thank you for your Report dated 9 November to the Secretary of State for Health
about the death of Miss Daisy French. I am responding as Minister with
responsibility for mental health and I apologise for the slight delay in doing so.

I was very saddened to read of the distressing circumstances surrounding Daisy’s
death. Please pass my condolences to her family and loved ones. I appreciate this
must be a very difficult time for them.

Your Report raises a number of concerns around transitioning from children’s and
young people’s to adult mental health services, and I would like to take this
opportunity to explain the national position.

Firstly, we are clear that providers of health and social care services should always
work together and plan with the person whenever a transfer of care is taking place.
The principles for a good transition are covered in guideline 43: Transition from
children’s to adults’ services for young people using health or social care services,
published by the National Institute for Health and Clinical Excellence (NICE) in

February 2016 (www.nice.org.uk/guidance/ng43).

Decisions about local health services are made at a local level and different areas of
the country have adopted a range of strategies in order to ensure the right
relationships and processes are in place to support effective transition locally.

In order to embed proper transition planning processes across the country, NHS
England introduced a national financial incentive in 2017/18 to improve young

people’s experience of transition out of children’s and young people’s mental health
services, under the Commissioning for Quality and Innovation (CQUIN) scheme
(www.england.nhs.uk/nhs-standard-contract/cquin/cquin-17-19/). It applies to all
young people transitioning through mental health services on the basis of their age
and it requires both the ‘sending’ and the ‘receiving’ providers to work together with
the young person to plan for the transition and set up personal goals. The CQUIN is
rewarded partly on the basis of two surveys of young people, so that their feedback
on experiences is central to the process. The CQUIN runs from 2017-19, after which
it will be reviewed.

In addition, NHS England has produced resources to support improved
commissioning of specialist children’s and young people’s mental health services!.
This includes a model specification on Transition from Child and Adolescent Mental
Health Services’, and a sample Discharge and Transfer of Care Protocol,

Also relevant here is the Transforming Children and Young People’s Mental Health
Provision: a Green Paper, published in December 2017 by the Department of Health
and the Department for Education, which builds on our commitments through Future
in Mind. We are currently consulting on a range of measures to transform children’s
and young people’s mental health services, which includes issues such as improving
transition for young people who require ongoing mental health support into
adulthood.

We will consider the concerns you have raised as part of this consultation. However,
you can respond separately to the consultation before 2 March 2018 at
www.gov.uk/government/consultations/transforming-children-and-young-peoples-
mental-health-provision-a-green-paper.

With regard to communication and information sharing between children’s and
young people’s and adult mental health services, the Health and Social Care (Safety
and Quality) Act 20154 introduced a legal duty requiring health and adult social care
bodies to share information where this will facilitate care for an individual.

Local commissioners and providers are responsible for ensuring processes and
systems support the appropriate and timely sharing of information, communication
and joint working to meet the needs of people who require support. This includes
mental health services.

’ https://www.england.nhs.uk/wp-content/uploads/2015/01/mod-camhs-tier-2-3-spec. pdf
? https://www.england.nhs.uk/wp-content/uploads/2015/01/mod-transt-camhs-spec.pdf
3 https://www.england.nhs.uk/wp-content/uploads/2015/01/mod-camhs-transt-prot.pdf
“Health and Social Care (Safety and Quality) Act 2015 (c. 28)

ae

Department
of Health

We recognise this is particularly important at points of transition and transfer of care
between services and the incentives introduced by NHS England and resources
available to services to facilitate transitions described above are designed to support
this.

Turning to your comments with regard to out-of-hours services for 16 to 18 year olds,
and crisis support, I can provide assurance that NHS England is prioritising
improvements to children’s and young people’s crisis support. An additional
£6.8million was made available to clinical commissioning groups (CCGs) in 2017 to
support accelerated implementation of local children’s and young people’s crisis
teams.

As set out in Implementing the Five Year Forward View for Mental Health*>, NHS
England, NICE and the National Collaborating Centre for Mental Health are
developing a series of new mental health pathways to aid transformation. This
includes pathways for urgent and emergency care (including children and young
people) and for generic children’s and young people’s mental health, which are
currently being considered for publication over the coming months.

There are a wide range of service models in existence to provide crisis services to
children and young people. This may include services commissioned as ‘adult
services’, which provide an urgent and emergency mental health response to young
people aged between 16 and 18 years, while others provide ‘all-ages’ services. NICE
guidelines promote specialised care for children and young people up until their 18th
birthday. Whichever model is locally commissioned to provide this service, the
expectation is that they are staffed by practitioners who are trained, competent and
experienced in working with children and young people with mental health
difficulties. Locally commissioned services should form part of an overall crisis
pathway for children and young people that details 24-hour, seven-day provision.

Your Report states that Daisy was to be transferred from the CAMHS to the local EIT
service, which is an adult psychiatric service. My officials have suggested that this
refers to the Early Intervention in Psychosis (EIP) service. EIP services can start
from age 14 and it is appropriate for young people to be referred to them.

5 https://www.england.nhs.uk/wp-content/uploads/2016/07/fyfv-mh.pdf

The Early Intervention in Psychosis Access and Waiting Time Standard, April 2016,
was targeted at people aged between 14 and 65. It states that Commissioners and
providers should ensure that children and young people (aged under 18) also benefit
fully from the standard and that there are robust local arrangements in place
between children and young people’s mental health services and EIP services so that
specialist expertise in working with children and young people with psychosis is
available. 1 hope this clarification is helpful.

You ask whether it is appropriate for the NHS in Sheffield to review the systems and
procedures in place for mental health services for 16 to 18 year olds. Where there
are concerns about local health services, it is the responsibility of the local NHS
organisations to review those concerns and take action as appropriate. We are clear
that learning lessons where things have gone wrong is essential to ensuring the NHS
provides safe, high quality care.

I am informed that the NHS in Sheffield has taken a number of measures to address
the concerns raised. This includes training for staff on transitions; the opening of a
Section 136 suite at Sheffield Children’s Hospital; and the employment of a Mental
Health Liaison Consultant to commence in January 2018. In addition, an information
sharing agreement is to be drawn up between NHS organisations in Sheffield.

I am advised that the Sheffield Children’s NHS Foundation Trust, the Sheffield
Health and Social Care NHS Foundation Trust and the Sheffield Teaching Hospitals
NHS Foundation Trust are working together to review the actions taken and will
provide a response to you.

Finally, I am advised that Sheffield CCG is seeking full assurance of learning across
the Sheffield health system and is undertaking a safeguarding lessons learned review
to highlight any further risks in the system to be addressed. This is to be completed
by April 2018. The CCG will also review the commissioning of these services to
ensure they are safe and fit for purpose.

I hope this reply is helpful. Thank you for bringing the circumstances of Daisy’s

death to our attention.

JACKIE DOYLE-PRICE
Response from Sheffield Health and Social Care (PDF)
esti
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Sheffield Children’s NHS INHS}

Sheffield Health

NHS Foundation Trust .
and Social Care
NHS Foundation Trust
Director of Nursing & Quality: Medical Director: Dr Mike Hunter
4 January 2018

Ms Louise Slater
Assistant Coroner

Office of H M Coroner
The Medico-legal Centre
Watery Street

Sheffield

$3 7ET

Dear Ms Slater
Re: Regulation 28 Report to Prevent Future Deaths - Daisy French (Deceased)

Following the Regulation 28 Report to Prevent Future Deaths issued on 9 November 2017 to the
Secretary of State for Health, please find below the details of a joint response from Sheffield
Health and Social Care NHS Foundation Trust (SHSC) and Sheffield Children’s NHS Foundation
Trust (SC NHS FT). The Trusts also enclose a copy of a Regulation 28 Action Plan which has
also been compiled as a result of the Report.

The MATTERS OF CONCERN and the Trusts’ responses are as follows:
4. The communication/information sharing between CAMHS and Adult Services

Current information sharing between Child and Adolescent Mental Health Services (CAMHS) and
the Adult Services can and does take place via telephone calls or written letters. As CAMHS and
the adult services/Trusts have different IT patient record systems, it presents a challenge for each
service to be accessed by the other. Also, each Trust's fire wall and data protection governance
systems prevents Sheffield Teaching Hospital’s (STH) and SHSC staff accessing CAMHS patient
records (as held by SC NHS FT) and CAMHS accessing the adult Emergency Department (as
held by STH) records to ascertain which CAMHS patients have recently attended the Emergency
Department (ED) at STH.

SC NHS FT had recognised, prior to the Coroner's verdict in the case of Daisy French, the risks
around 16 and 17 year olds, known to CAMHS and presenting with Deliberate Self Harm to the
ED or Sheffield Adult Liaison Service at STH in relation to access to records. CAMHS is trying to
establish a pathway of data exchange between STH/ED and CAMHS but this has been
problematic, due to data protection governance. SC NHS FT’s Medical Director and Chief
Information Officer are working to resolve this block and enable flow of information from STH/ED
to CAMHS and vice versa.

It should also be noted that there has always been the 24/7 facility for SHSC and STH staff to
phone the CAMHS ‘st on call (via SC NHS FT’s switch board) and ask for a verbal history of the
young person presenting in the ED at STH as the CAMHS 1st on call has access to CAMHS
electronic records.

2. Transition of care from CAMHS to Adult Services

Whilst there was evidence of transition planning between the services, it is clear from the point of
transition from children’s to adult services there was no regularly documented evidence of
continued collaboration post transfer, including access to historical information held by CAMHS.

We recognise how critical multi-agency collaboration is in order to safely transition a young
person, to ensure that all parties are working collaboratively and in the best interests of the young
person. We are strengthening the existing Transitions Protocol for 16 and 17 year olds across
multiple areas, including but not exclusive to:-

- Early Intervention in Psychosis;

- Eating Disorders;

- Community Mental Health Teams;
- Hospital Liaison;

- Autism Services.

Inclusive of the principles of the national Commissioning for Quality and Innovation (CQUIN) goals
relating to transitions and learning from transition case examples, we will ensure that the
Transitions Protocol will be improved and jointly signed off by both Trusts and regularly audited.
Deviation from the Transitions Protocol will be managed on a case by case basis inclusive of both
Trusts.

Transition lead nurses from both SC NHS FT and SHSC are working together to produce a
patient journey pathway that incorporates feedback from the pre and post transition
questionnaires.

Preparatory events have taken place involving both Trusts in November 2017, for example a
Transition workshop which involved experts by experience as well as clinicians from both
Trusts/services. In addition, an event will take place on 5 January 2018 concentrating on
mapping the crisis and emergency care pathways for 16 and 17 year olds, which should give
more clarity on the city’s provision and highlight gaps.

The Transitions Protocol has been revised through joint sessions with representation from both
Trusts. Wider consultation on the Transitions Protocol is now required and the revised Protocol
will be formally adopted through both trusts’ governance processes by 31 March 2018. Following
joint approval, the Trusts will ensure that the process is regularly audited and action taken when
process is shown to deviate.

3. Out of hour’s provision for 16 to 18 years

It has been agreed that SHSC will continue to provide as necessary, assessment and treatment
for under 18 year olds, out of hours. The Section 136 bed for Children & Young People is now in
operation within SC NHS FT. The Sheffield Adult Liaison Service now operates 24/7, 365 days
per year. This will ensure a timely response to any 16 or 17 year old presenting to the adult A&E
Department. This provision will remain in place until such time as more robust commissioning
and provision is in place.

SC NHS FT has also recognised the gap in provision of a fully funded CAMHS Mental Health
Liaison Consultant, and at cost to the Trust, has appointed into this position, so as to support the
current CAMHS service and provide a point of reference around the care co-ordination of the 16
and 17year olds.

SC NHS FT awaits the national publication of a CAMHS mental health liaison service
specification, which will allow the city to benchmark on its current provision. SC NHS FT will work
with local commissioners on the benchmarking exercise.

4. Placement of an under 18 year old in a Crisis house for adults

SHSC is working with Rethink Mental Illness to develop a protocol for under 18 year olds being
admitted into the adult crisis house. This is to ensure that appropriate safeguards are put in place
to provide support when such a requirement arises and when it is clinically indicated that this is a
better alternative to admitting under 18 year olds to an adult psychiatric ward.

SHSC will offer its knowledge and expertise in developing community based alternatives,
appropriate to need, to the Children’s Services.

The Protocol (as referred to above) will be developed and approved through appropriate
governance processes by 31 March 2018.

5. Returning an under 18 year old to a supported living setting following a mental health
act assessment where no staff are on duty at the premises

Following the inquest, SHSC has taken the decision to update its team’s working protocols to
ensure that any young person (16-17 year old) returning home to independent or supported living
receives appropriate contact within 24 hours of discharge from an A&E attendance. |n addition,
the initial plan of care will identify any immediate support needs and details of crisis response
services.

SHSC has also identified an Operational Director Lead who will oversee
transitions going forward to ensure timely action against the points identified above.

Child Death Overview Panel Review

Evidence was provided at the inquest that all of the matters about which the Coroner had
expressed concern during the hearing would also be considered in the city wide review in which
both Trusts are participating in.

The Trusts also note that there is a Learning Lessons Review which is meeting 26 February 2018
and the findings from this review will be reported into the Child Death Overview Panel review.

The Trusts understand that the review is due to be completed within 4 — 6 months of the inquest
hearing and therefore expect the report between March - May 2018. On receipt, the Trusts will
promptly action the recommendations as set out in the review which have not already been
addressed following the inquest and will add to the action plan as appropriate.

We hope that this response outlines a clear direction and a commitment from the two Trusts to
work together to address the issues outlined in your letter. Please do contact us should you
require any further information.

Yours sincerely

L AS

Dr Mike Hunter
Medical Director, SHSC

Enc. Regulation 28 Action Plan

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