Prevention of Future Deaths reports · 2018

Kalma Ram-Henman

Regulation 28 report to prevent future deaths, reference 2018-0306, written 23 Oct 2018. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report23 Oct 2018
Reference2018-0306
DeceasedKalma Ram-Henman
CoronerVeronica Hamilton-Deeley
Coroner areaBrighton and Hove
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedBrighton and Sussex University Hospitals NHS Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

VERONICA HAMILTON-DEELEY DL, 
LL.B. 
Her Majesty’s Senior Coroner 
for the City of Brighton & Hove

Assistant Coroners 
CATHARINE PALMER LL.B (HONS) 
GILVA D.J.TISSHAW, BA(LAW)HONS 

THE CORONER’S OFFICE 
WOODVALE, LEWES ROAD 
BRIGHTON 
BN2 3QB

Telephone: Brighton (01273)  292046 
Fax: Brighton (01273)  292047 

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CORONERS SOCIETY OF ENGLAND AND WALES 

ANNEX A 

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS (1) 

NOTE: This form is to be used after an inquest. 

THIS REPORT IS BEING SENT TO: 

1.  Marianne Griffiths, Chief Executive, Brighton & Sussex University 

Hospitals NHS Trust, Royal Sussex County Hospital, Eastern Road, 
Brighton. 

CORONER 

I am Veronica HAMILTON-DEELEY, Senior Coroner, for the City of Brighton and 
Hove 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 
2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

INVESTIGATION and INQUEST 

On 16th October 2018 I commenced an investigation into the death of Kalma RAM-
HENMAN, otherwise Kamla otherwise Kamala. The investigation concluded at 
the end of the inquest on 16th October, 2018.The conclusion of the inquest was a 
NARRATIVE CONCLUSION as per the attached sheet. 

CIRCUMSTANCES OF THE DEATH 
See Record of Inquest 

CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to 
concern. In my opinion there is a risk that future deaths will occur unless action is 
taken. In the circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows:   

(1) This lady arrived in A&E in a “precarious” state as the blood test results  

          revealed and there were several failings:-

1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 VERONICA HAMILTON-DEELEY DL, 
LL.B. 
Her Majesty’s Senior Coroner 
for the City of Brighton & Hove

Assistant Coroners 
CATHARINE PALMER LL.B (HONS) 
GILVA D.J.TISSHAW, BA(LAW)HONS 

THE CORONER’S OFFICE 
WOODVALE, LEWES ROAD 
BRIGHTON 
BN2 3QB

Telephone: Brighton (01273)  292046 
Fax: Brighton (01273)  292047 

The attending Doctor required an accurate fluid chart.  This was started.  It 
was incompletely filled out and showed no output and no attempts were 
made to measure any output.  As a result, Doctors and Nurses were unaware 
of just how dehydrated Mrs RAM-HENMAN was becoming. 

(2) An ECG was ordered which showed abnormalities likely associated with her 
low potassium level.  This was not seen by the doctor who requested it. 
The signature on it is illegible. 
A second ECG should have been requested.  It was not. 
She was written up for potassium in A&E as well as intravenous fluids but 
was given no potassium and only half a litre of intravenous fluids in her entire 
24 hour admission. 
It was the view of the Doctors giving the evidence that she should have 
received at least four litres to deal with her depleted state.  So instructions 
given within three to four hours of her arrival in A&E (at 12.12pm on 
6/6/2018) were not implemented. 
Why not? 

(3)  Opportunities to realise that sodium and fluids had not been administered 

were missed overnight when Mrs RAM-HENMAN was transferred from A&E 
to Bristol Ward and was seen in the early hours of the 7th.  It seems her 
notes were not read so the failure to give fluids and potassium was missed. 

(4) On the morning of the 7th at around 10.30 am. the attending Doctor wanted 
Mrs RAM-HENMAN to be given Cyclazine, intravenous fluids and for her to 
have a CT scan.  None of this was achieved before her death two hours 
later.  
She should have at least received the intravenous fluids and the Cyclazine.  
Again it seems that at this stage there was a failure to realise that she had 
not been given the Potassium she had been written up for in A&E.   

(5) Mrs RAM-HENMAN only had one set of bloods done.  At Inquest I was told 

that she should have had more bloods for comparison.  These would 
undoubtedly have shown her deteriorating condition and would have acted 
as an additional reminder of the failings in her care. 

(6)  It may be that her transfer from A&E to Bristol Ward at around 5.30 –    

            6.30pm on the afternoon of the 6th June (a Thursday) coincided with a time    
            of hiatus on the ward but there should not have been an assumption that  
            she should simply be put in a bed and left until the morning ward round and  
            as I say it  seems there was an opportunity missed when she deteriorated in 
            the night and a doctor was asked to see her. 

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 VERONICA HAMILTON-DEELEY DL, 
LL.B. 
Her Majesty’s Senior Coroner 
for the City of Brighton & Hove

Assistant Coroners 
CATHARINE PALMER LL.B (HONS) 
GILVA D.J.TISSHAW, BA(LAW)HONS 

THE CORONER’S OFFICE 
WOODVALE, LEWES ROAD 
BRIGHTON 
BN2 3QB

Telephone: Brighton (01273)  292046 
Fax: Brighton (01273)  292047 

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(7)  It transpires that Mrs RAM-HENMAN had a large gastric ulcer which 

perforated.  This in itself is a life threatening emergency and her presentation 
was unusual. 
From the evidence I heard it was clear that although there is no guarantee 
that she would have survived the perforation, had she been optimised in 
terms of fluids and Potassium her cardio vascular reserve would have been 
considerably better. 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you 
AND your organisation have the power to take such action.  

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this 
report, namely by 15th January 2019.  I, the Coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting 
out the timetable for action. Otherwise you must explain why no action is proposed. 

COPIES and PUBLICATION 
I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons  

1. 
2. 
3.

4. 

 Acute Medical Consultant, Royal Sussex County Hospital 

, Consultant in Diabetes and Endocrinology, Royal Sussex 

County Hospital 

 Medico-Legal Services Manager, Royal Sussex County 

Hospital 

 Brighton and Hove Clinical Commissioning Group 

5. 
6. 
7.  Secretary of State for Health, Department of Health 
8.  Simon Stevens, Chief Executive, NHS England 

 Care Quality Commission 

Who may find it useful or of interest. 
I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it 
useful or of interest. You may make representations to me, the coroner, at the time 
of your response, about the release or the publication of your response by the Chief 
Coroner. 

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 VERONICA HAMILTON-DEELEY DL, 
LL.B. 
Her Majesty’s Senior Coroner 
for the City of Brighton & Hove

Assistant Coroners 
CATHARINE PALMER LL.B (HONS) 
GILVA D.J.TISSHAW, BA(LAW)HONS 

THE CORONER’S OFFICE 
WOODVALE, LEWES ROAD 
BRIGHTON 
BN2 3QB

Telephone: Brighton (01273)  292046 
Fax: Brighton (01273)  292047 

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Date:            23rd October 2018           SIGNED BY:  

                                                                HM Senior Coroner Brighton and Hove 

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Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Brighton and Sussex University NHS Trust (PDF)
NHS

Brighton and Sussex

University Hospitals
NHS Trust

Brighton and Sussex University Hospitals NHS Trust
Trust Headquarters

Royai Sussex County Hospital

Eastern Road

Brighton

BN2 5BE

Our Ref: gfimf

Miss Veronica Hamilton Deeley

HM Senior Coroner Brighton and Hove
The Coroner's Office

Woodvale

Lewes Road

Brighton

BN2 3QB

30 January 2019

Dear Miss Hamilton Deeley
Mrs Kalma (Kamla) Ram-Henman deceased

| am writing in response to the Regulation 28 Report which was issued following the inquest for
Mrs Ram-Henman. | am grateful to you for having extended the deadline for response, in order
that we could complete discussions concerning the Action Plan, as part of the Serious Incident
(SI) investigation process. | attach a copy of the SI report for information, a copy of which will be
sent to Mr Ram-Henman.

| would first like to express my condolences to Mr Ram-Henman and his family and friends for
their very sad loss. Mrs Ram-Henman’s death was a tragic event which has deeply affected all
the staff involved. | am very sorry that there were inadequacies in Mrs Ram-Henman’s care
which compromised her ability to withstand a perforated gastric ulcer. | know that these events
were shocking and distressing for Mr Ram-Henman and his family.

Following the inquest, discussions took place in team meetings for the clinical specialities
involved, involving medical and nursing staff, to ensure that staff awareness of the learning
issues took place as soon as possible. The inquest findings were reviewed at the Trust’s
Serious Incident Review Meeting, chaired an Deputy Medical Director:
Safety and Quality, and this concluded that an SI investigation should be undertaken.

In addition, a General Medicine Morbidity and Mortality Meeting has taken place, also attended
by senior clinical staff from the Emergency Department (ED), to review the issues arising from
Mrs Ram-Henman’s care.

The attached SI report contains the Action Plan with timescales for implementation of the
measures agreed.

As you will see, we have implemented a new SBAR telephone handover form (copy attached
for reference) as part of the revision of the Emergency Department Safety Booklet. The form
includes prompts for staff on drains and lines present, and medication issues. In the longer
term, the implementation of an Electronic Prescribing System will ensure that the problems that

occurred with administration of Mrs Ram-Henman’s fluids and potassium will not happen again
and we estimate that the new system will be in place in approximately 18 months.

The S| investigation also showed that it has been habitual for some staff to use the “once-only”
section of the drug prescription chart, when prescribing fluid/drug infusions. This section was
designed to be used by ED clinicians who may need to prescribe antibiotics for patients with a
suspected chest infection or who need pain relief, who are then discharged from ED. It is not
appropriate to use this section for IV infusions and a Trust Safety Alert has been issued,
instructing all staff not to use this section of the drug chart for infusions and that any such
prescription should be completed in the normal section of the drug chart. A prompt will also be
added to the front of the drug chart, reminding staff of this requirement. During review of Mrs
Ram-Henman’s care, it was also noted that at the time of her admission to the ward a member
of the pharmacy team documented their review of previous drug history but there was no
documentation concerning review of ongoing drugs prescribed. The relevant Lead Pharmacist
will discuss this with the member of staff concerned and with the wider team to emphasise the
importance of documenting such reviews in the patient records.

Fini) Consultant in Acute Medicine and Clinical Lead for Ambulatory Care,
has implemented a new system whereby an Acute Medicine Consultant will cover telephone
calls whilst another Acute Medicine Consultant sees patients when requested. This will ensure
that the Consultant seeing patients is released from answering calls and will allow more time for
review and follow up of clinical plans.

| hope this letter is helpful in addressing the concerns you raised but if you need any further
information please do not hesitate to contact me.

1 would be grateful if you could pass on my apologies iim... his family for
those aspects of Mrs Ram-Henman’s care which fell below the standard which we expect and
for all the distress this has caused.

Yours sincerely

Dr George Findlay
Chief Medical Officer and Deputy Chief Executive

cc. Serious Incident investigation report
Telephone handover form

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