Prevention of Future Deaths reports · 2019

Ioannis Avgousti

Regulation 28 report to prevent future deaths, reference 2019-0135A, written 24 Apr 2019. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report24 Apr 2019
Reference2019-0135A
DeceasedIoannis Avgousti
CoronerVeronica Hamilton-Deeley
Coroner areaBrighton and Hove
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedBrighton and Sussex University Hospitals NHS Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

VERONICA HAMILTON-DEELEY DL, . THE CORONER'S OFFICE

LL.B. : WOCDVALE, LEWES ROAD
Her Majesty’s Senior Coroner BRIGHTON
for the City of Brighton & Hove BN2 3QB
Assistant Coroners Telephone: Brighton (01273) 292046
CATHARINE PALMER LL.B (HONS) . : Fax: Brighton (01273) 292047

GILVA D.J.TISSHAW, BA(LAW)HONS

CORONERS SOCIETY OF ENGLAND AND WALES
ANNEX A
REGULATION 28: REPORT TO PREVENT FUTURE DEATHS (1)

NOTE: This form is to be used after an inquest.

THIS REPORT IS BEING SENT TO:

1. Dame Marianne Griffiths, Chief Executive, Brighton and Sussex
University Hospitals NHS Trust, Royal Sussex County Hospital,

Brighton
2. Chairman, Brighton and Sussex University Hospital
| Sussex County Hospital, Brighton

, Medico-Legal Services Manager, Brighton and Sussex
University Hospitals NHS Trust, Royal Sussex County Hospital,
Brighton

CORONER

1am Veronica HAMILTON-DEELEY, Senior Coroner, for the City of Brighton and
Hove

2 CORONER’S LEGAL POWERS

| make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act
2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

—
3 INVESTIGATION and INQUEST

On 9" November 2018 | commenced an investigation into the death of loannis
AVGOUSTI The investigation concluded at the end of the inquest on 18" April
2019.The conclusion of the inquest was NARRATIVE CONCLUSION — Please see
attached sheet.

4 CIRCUMSTANCES OF THE DEATH
See Record of Inquest

5 CORONER'S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to
|. concern. in my opinion there is a risk that future deaths will occur unless action is

VERONICA HAMILTON-DEELEY DL, THE CORONER’S OFFICE

LL.B. WOODVALE, LEWES ROAD
Her Majesty’s Senior Coroner BRIGHTON
for the City of Brighton & Hove BN2 3QB
Assistant Coroners Telephone: Brighton (01273) 292046
CATHARINE PALMER LL.B (HONS) Fax: Brighton (01273) 292047

GILVA D.J.TISSHAW, BA(LAW)HONS

taken. In the circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows: —

(1) On the 2™ September 2017 the NICE Guidance for the Diagnosis and
Management of Allergy was not followed.

It was suggested to me that following the episode of anaphylaxis on the 27"
July 2018 the NICE protocol was followed and therefore lessons had been
learned to protect future patients however, | found that that was not the case.
Whilst two Mast Cell Tryptase tests had been carried out and there had been
some rather sporadic marking of a possibility of allergy in some of the hospital
documentation, there had been no proper communication either immediately
following the incident or later on within the hospital itself nor to the GP nor to Mr.
Avgousti himself or his family. This was simply not good enough.

(2) On the 6" October 2018 although the hospital had noted that he was allergic to
Co-Amoxiclav and although the paper medication notes noted that fact he was
written up for that medication and it was administered to him.
| saw evidence of a poorly documented, from the point of view of time, NEWS
observation. Although at the top of the chart there were the numbers 2 0 (20) |
found on the balance of probabilities that this set of observations had more likely
been taken at about 20:10 or 20:15 hours.

The observations were added up to 9. In fact the total was 13.

NEWS is a tool to ensure that the deteriorating patient is recognised and given
help and escalated, if appropriate, to Intensive Care.

This set of observations was not acted on in accordance with the directions and
no escalation was made. There should have been a MET cail theni.e., at
around 20:15 hours to a specialist registrar (there was one on duty)

If this call had been made and if the appropriate doctor had been called to see
Mr. Avgousti it is possible that although the sepsis protocol would | believe have
been implemented, it would have been realised that he had an allergy to Co-
Amoxiclav and he would have been given an appropriate alternative.

Whilst | cannot say categorically that this would have been the case | believe it
is highly likely.

NEWS is an important tool and should not be ignored as it was on Vallance
Ward on the night of the 6" October 2018.

(3) On the same night the nurses and the doctors were working 12% hour
“weekend” shifts”. The day nursing shift was one nurse short and so far as the
doctors were concerned they were, as | understand they always are at
weekends, too few in number and as a result all staff in hospital are thoroughly
stretched and stressed and under resourced.

This is no way to run a hospital service.

Exacerbating factors in Mr. Avgousti’s case were that his rapid deterioration
took place at around handover for both doctors and nurses, thus adding even
more pressure to the situation.

VERONICA HAMILTON-DEELEY DL, THE CORONER’S OFFICE

LL.B. WOODVALE, LEWES ROAD
Her Majesty’s Senior Coroner : BRIGHTON
for the City of Brighton & Hove BN2 3QB
Assistant Coroners . Telephone: Brighton (01273) 292046
CATHARINE PALMER LL.B (HONS) Fax: Brighton (01273) 292047

GILVA D.LTISSHAW, BA(LAW)HONS

6 ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and | believe you
AND your organisation have the power to take such action.

7 YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this
report, namely by 12" July 2019. |, the coroner may extend the period.

Your response must contain details of action taken or proposed to be taken, setting
out the timetable for action. Otherwise you must explain why no action is proposed.

8 COPIES and PUBLICATION

| have sent a copy of my report to the Chief Coroner and to the following Interested
Persons

, Healys Solicitors

- BE, Chair, Clinical Commission Group, Brighton
6. David Behan, Chief Executive, Care Quality Commission

7. Secretary of State for Health, Department of Health

8. Simon Stevens, Chief Executive, NHS England

AROMA

| am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary
form. He may send a copy of this report to any person who he believes may find it
useful or of interest. You may make representations to me, the coroner, at the time

of your response, about the release or the publication of your response by the Chief
Coroner.

Date: 24" April 3618 SIGNED BY: . \ .
TWanvilley. el

HM Senior Coroner Brighton and Ho

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Brighton and Sussex University Hospitals (PDF)
Your ref: VHD/ST/00955-2018
Our Ref: INQ/C9/18/142

9 July 2019

Miss Veronica Hamilton-Deeley

HM Senior Coroner for Brighton and Hove
The Coroner's Office

Woodvale

Lewes Road

Brighton

BN2 3QB

NHS

Brighton and Sussex

University Hospitals
NHS Trust

Brighton and Sussex University Hospitals
NHS Trust

Trust Headquarters

Royal Sussex County Hospital

Eastern Road

Brighton

BN2 5BE

Dear Miss Hamilton-Deeley

The late loannis Avgousti

Thank you for your letter of 24 April 2019 enclosing your report written under Paragraph 7,
Schedule 5 of the Coroner's & Justice Act 2009 and Regulations 28 and 29 of the Coroner’s
(investigations) Regulations 2013, and the Record of Inquest. | note your conclusion that the
reaction was not directly causative and was unlikely to have accelerated his death. | would
however like to send my sympathies to Mr Avgousti’s family on behalf of the Trust and
assure you and his family and friends that we have taken the learning from the inquest
extremely seriously and my apologies and condolences go to his loving family and friends at
this very difficult time.

This letter is intended to demonstrate the learning and improvements we have made, some
prior to the inquest, and some post inquest, to make the Trust safer for our patients, staff
and visitors.

Nice Guidance for the Diagnosis and Management of Allergy

Head of Nursing for Quality Improvement has undertaken work in
conjunction with the Pharmacy team to ensure that the Trust is fully compliant with these
NICE quidelnes AAA hs confirmed that the Trust is currently compliant with
most of the guidelines and has produced an action plan for the remaining guidelines. This
includes a tool, to describe reactions and to determine actual allergy status, which has been
developed and this tool will be incorporated into the new design of the Trust’s Prescription
chart. The next print run of our newly designed Prescription charts will include:

- Medication Name

- Reaction

- Decision tool to determine whether the medication is safe to administer to the patient
concerned.

We have redesigned our prescription charts. The Medication allergy status box has been
moved to a new position on our new prescription charts so that it is continually visible to

Brighton and Sussex
University Hospitals
NHS Trust
prescribers and not obscured when the page is turned. The new charts are being printed
and will be launched before the new intake of junior doctors.

All of the above will be incorporated into the EPMA (Electronic Prescribing and Medicines
Administration) system. The business case for this package has been approved and the
specification is currently being finalised. We are waiting for an imminent NHS England
allocation of funding decision in order to purchase the EPMA package. Once commenced
we our aim is for 80% of wards to have EPMA within 2 years. The Chief of Pharmacy and
his team are leading on this work.

We have established a Penicillin Allergy sub-group of the Medicines Governance Group to
keep the messages from Mr Avgousti’s inquest top priority in the minds of all our staff.

Medicines reconciliation is now undertaken for every patient as soon as possible after they
have been admitted to hospital.

In relation to the non adherence to Trust policy, three Safety Alerts have been sent
electronically to all staff to highlight the importance of Medicines Management and Safety.
These include ‘Medicines Safety’ being a theme of the month; teams discuss the theme of
the month at their daily safety huddles to keep the message fresh and to reach staff who
may not have ready access to their emails.

The ward nurses have also received refresher training and senior assessment on
intravenous medication administration, this has been confirmed by the Ward Manager of
Vallance ward.

We have undertaken extensive investigation into the use of red allergy wrist bands, led by
the Head of Nursing - Quality Improvement. We have conducted three audits of the
appropriate use of red wristbands since January 2019 and there has been 10%
improvement on compliance. In addition, our Acute Admissions Unit and Emergency
Department are trialing a single coloured wristband system whereby if a patient has an
allergy, they will only wear a red wristband with their details on it, and not an additional white
wristband. The aim of this trial is to see if it reduces the risk of the red wristband not being
seen when checking patients’ details prior to medication administration and our patients like
Mr Avgousti who | gather did not like wearing multiple wristbands and would sometimes pull
them off, being more comfortable and reducing the risk of removal. To supplement this trial,
the Acute Admissions Unit team have put in a place a bespoke training programme for staff
in order to highlight the risk of penicillin allergy and the use of co-amoxiclav. | am delighted
to say that over the last month there have been no penicillin related incidents on the Acute
Floor at the Royal Sussex County Hospital. These improvements will then be extended to
other areas of the Trust.

NEWS

| agree with you that NEWS is a very important tool and should be used and followed
correctly. | regret the NEWS documentation was not to the standard we expect. The ward
team have reflected at length and the case was discussed by the wider team at the Medicine
Division's Clinical Governance meeting on 17 May 2019. lam pleased to say, after a
successful trial, the Trust has purchased an electronic system for recording NEWS and
nursing assessments. This system is currently rolling out electronic recording of
observations, the NEWS scores of all patients will therefore be available to view by the

NHS

Brighton and Sussex

University Hospitals

NHS Trust

Critical Care Outreach service, of which we are expanding, so escalation will be immediate
rather than reliant on staff on the ward calculating the scores and putting out a MET call.

Staffing

As confirmed at the inquest, there is a new Trust Guardian for Safe Working in post and
there has been a review of current best practice for preventing fatigue and ensuring optimal
performance of junior doctors to make sure we are in line with our peer organisations and
are providing support and sufficient rest for our staff.

Again | would like to extend my condolences and apologies to Mr Avgousti’s family and
friends.

| hope | have been able to effectively demonstrate the work we have undertaken to improve
the systems and processes in place. We strive to continuously learn and improve and | feel
sure that the learning from Mr Avgousti’s inquest has improved the systems in place.

Finally, | will as' Head of Medico-legal Services, to bring a copy of our new
prescription cha when they have been printed.

Yours sincerely

Dr George Findlay
Chief Medical Officer and Deputy Chief Executive

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