Prevention of Future Deaths reports · 2019

Annie Lloyd

Regulation 28 report to prevent future deaths, reference 2019-0493, written 30 Oct 2019. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report30 Oct 2019
Reference2019-0493
DeceasedAnnie Lloyd
CoronerZafar Siddique
Coroner areaBlack Country
CategoryCommunity health care
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS  

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1. 
2.  Care Quality Commission 

 GP Principal, Brace Street Health centre, Walsall, WS1 3PS 

1 

CORONER 

I am Zafar Siddique, Senior Coroner, for the coroner area of the Black Country. 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On the 15 April 2019, I commenced an investigation into the death of Mrs Annie Lloyd. 
The  investigation  concluded  at  the  end  of  the  inquest  on  19  September  2019.  The 
conclusion of the inquest was a short narrative conclusion of: 

Mrs Lloyd was on anti-coagulation medication of warfarin.  She was initially on a 
level  of  2.5mg.    This  was  increased  by  the  General  Practitioner  on  the  4  March 
2019 to 3mg.  She continued to take an additional dosage of 2mg giving a total of 
5mg  for  around  15  days.  On  the  6  April  2019  she  was  found  unresponsive  and 
admitted to hospital after developing a subdural haematoma.  It is not clear on the 
evidence if the increased dosage of warfarin gave rise to the bleed or that it was a 
spontaneous bleed or alternatively involved a minor traumatic event. 

The cause of death was:   

1a     Raised Intracranial Pressure 
  b 

Sub Dural Haematoma 

4 

CIRCUMSTANCES OF THE DEATH 

i)  Mrs Lloyd was  on warfarin  medication and  had  a medical  history  including 

atrial fibrillation.   

ii)  She  would  attend  the  anti-coagulation  clinic  at  Hospital  and  her  last 
attendance at the clinic on the 7 March 2019 confirmed she was on 2.5mg 
per day.  She would normally take two brown tablets (1mg) and one white 
tablet (0.5mg) giving a total of 2.5mg. 

iii)  On the 4 March 2019, a prescription for 3mg warfarin was issued by her GP, 
    The  GP  has  suggested  that  they  were  informed  by  family 

members that she now required a dosage of 3mg. 

iv)  From the evidence it appears that she was then taking one blue tablet (3mg) 
and two brown tablets giving a dosage of 5 mg over a period of around two 

1 

[IL1: PROTECT] 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 weeks. 

v)  Mrs  Lloyd  started  to  experience  chest  pain  and  they  went  back  to  the 
surgery to see the GP on the 1 April 2019. The family told the GP that she 
had taken 5mg and the GP understood this to mean she had taken a single 
“one-off”  dosage  and  reduced  the  dosage  to  2mg  for  a  week  and  then  for 
her to recommence at 2.5mg 

vi)  Evidence  from  a  Consultant  Haematologist  confirmed  warfarin  is  used  as 
anticoagulation to prevent strokes and treat atrial fibrillation.  The increased 
warfarin  may  have  caused  a  bleed  or  expansion  of  a  bleed  caused  by 
another  event  and  we  cannot  rule  out a  mild  trauma  event;  although  there 
was no clear evidence of a traumatic injury.   

vii)  On  the  6  April  2019,  Mrs  Lloyd  was  found  at  her  home  unconscious.  On 
arrival at New Cross Hospital she was deeply comatose. A CT Scan of her 
head  revealed  a  large  subdural  haematoma  with  raised  intracranial 
pressure.    Sadly,  her condition  declined  rapidly,  and  she  passed  away  the 
same day. 

5 

CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to concern. In 
my  opinion  there  is  a  risk  that  future  deaths  will  occur  unless  action  is  taken.  In  the 
circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  

1.  Evidence emerged during the inquest that there was an inadequate process in 
place for checking the patient’s warfarin level dosage.  It appears that a “yellow 
book”  confirming  the  dosage  was  being  copied  and  the  GP  issued  the 
prescription without checking this.  

2.  The  GP  practice  claim  to  have  placed  reliance  on  the  family  to  confirm  the 

dosage required. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you have the 
power to take such action.  

1.  The GP Practice may wish may wish to review its processes in place in general 
when dealing with prescriptions including repeat prescriptions. More specifically, 
they  may  wish  to  review  the  process  in  place  when  changing  a  dosage  of 
warfarin. 

2.  The  CQC  may  wish  to  further  review  the  GP  Practice  and  consider  whether 

further inspections are necessary. 

2 

[IL1: PROTECT] 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 26 December 2019. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I  have  sent  a  copy  of  my  report  to  the  Chief  Coroner  and  to  the  following  Interested 
Persons; Family. 

I am also under a duty to send the Chief Coroner a copy of your response.  

The  Chief  Coroner  may  publish  either  or  both  in  a  complete  or  redacted  or  summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or  of  interest.  You  may  make  representations  to  me,  the  coroner,  at  the  time  of  your 
response, about the release or the publication of your response by the Chief Coroner. 

9 

 30 October 2019                                                

Mr Zafar Siddique
Senior Coroner 
Black Country Area 

3 

[IL1: PROTECT]

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Brace Street Health Centre (PDF)
Brace Street Health Centre

63 Brace Street
Walsall
WS1 3PS

Mr Zafar Siddique
Senior Coroner

Black Country Area

Dear Mr Zafar,
RE: Mrs Annie Lloyd

| can confirm that these are the improvements that we have implemented to
prevent future deaths from occurring:

1. All of our patients (who take Warfarin) have been told that they must
bring in their yellow Warfarin book every time they go to have their INR
checked at the hospital. The Warfarin book will be scanned and then
given to the practice manager who will code the latest INR. She will then
enter on to their consultation the date the INR was taken, the result,
what dose of medication they should be taking and when their next INR
is due. She will then request the correct strength as per the yellow
Warfarin book. The General Practitioner will also check the details
before issuing the prescription.

2. We have recently undertaken safe prescribing audits on NSAIDs,
Valproates and Lithium.

3. The Practice now has a written Procedure for the process of prescribing
Warfarin, checking INR results and altering doses. Please find this
document attached.

4. We have recently undertaken a death review audit so that we can look
at the causes of a death and the factors that contributed to it. If there
are any actions that could prevent future deaths we will put them into
practice.

5. Our CCG pharmacist is undertaking Pincer audit regularly to ensure the
safety of patients taking Warfarin. He runs a search on the practice
computer and prints out a list of patients, if any, who have not had their
INR checked recently and gives it to the practice manager. She will then
telephone the patient and ask them to bring in their yellow Warfarin
book.

6. We have already prevented future problems from happening on two
occasions:

Date of incident: 30" August 2019

A letter from the Cardiologist was received at the practice stating that one
of our patients needed to be put on Warfarin. BE telephoned the
patient and was told that he had been to the Warfarin clinic and had been
started on Warfarin already, ED was unaware of this as we had not
received a letter from the Warfarin clinic informing us of this EB also
noticed that the patient was prescribed Diclofenac last year when he was
not taking Warfarin. The patient stated that the Warfarin clinic did not tell
him not to take sAlD AM orncc him that he must not take any
Diclofenac, Ibuprofen, Naproxen while he is on Warfarin. |
contacted the anticoagulation nurse at the Warfarin clinic who told him
that the patient had been seen by them and started on Warfarin and a
letter had been sent to the practice but we did not receive it. HE aso
told her that they must tell all patients to take their yellow Warfarin book
to their General Practitioner.

Date of incident: 30" August 2019

The practice manager noticed that one of our patients had been to the
Warfarin clinic twice and had his INR checked but had not brought in the
yellow Warfarin book to show us. The practice manager also noticed that
he had not reduced the dose of Warfarin as per the yellow book. |

telephoned the Warfarin clinic and told them he had been taking 6mgs daily
continually instead of reducing this to 5.75mgs daily. They advised the
patient to continue to take 6mgs and for him to have his INR done sooner
than planned. The practice manager informed the patient that he must
bring in his yellow Warfarin book every time he attends the Warfarin clinic
So we can have up to date INR readings. The patient was also advised that
he must follow the Warfarin clinic instructions when told to lower or higher
the dose.

7. Further actions we have taken:

The receptionist will photocopy and scan the yellow book immediately and
then give it to the practice manager who will code the latest INR and check
the correct dose. The GP will then check it again. Our pharmacist is doing a
quarterly audit to make sure we are not missing any patients.

a) The assistant practice manager will check Warfarin requests when the
practice manager is on leave.

b) We have involved the CCG who will be sending someone from the
Medicines Management Team to support the practice with high risk
medication reviews.

c) Discussion with Medicines Management team took place on Wednesday
4" December 2019. CCG will undertake a shared care meeting to discuss
what happened.

We now have a robust system in place to prevent any further recurrence of
future deaths from Warfarin.

Yours sincerely,

bynes

20" December 2019

NE ge erence

DR ANAND SINHA & DR MINAX] VERMA
BRAC E STREET HEALTH CENTRE
63 BRACE STREET
WALSALL

STANDARD OPERATING PROCEDURE
WARFARIN

29 November 2019

All patients must bring in their warfarin book every time they have their INR
checked at the warfarin clinic.

The receptionist must take a photocopy of the warfarin book and scan it on to
their computer record straight away.

The photocopy must then be given to the Practice Manager who will code their
latest INR reading on to investigations.

She will then add a consultation with their latest INR reading, the date of the
test, what dose of medication they should be taking and the date their next
INR is due.

The correct dose of medication will be requested via EPS.
The GP will then check the entry and issue the prescription for warfarin.

Any strength of warfarin that is not currently being taken must be put in the
past history.

When the Practice Manager is on leave Nazia (Assistant Practice Manager) will
check the warfarin.

Staff must not ask the doctor to sign warfarin prescriptions during
consultations. These must be done at the end of the surgery.

Signed:
Dr Anand Sinha

MEAS RGITE Ta, PANE arg mt nntneON oe

LAP oa serte

ERROR MIRE SO TERRY gan

"oe mm aE ST appa DN A eR ALLE, PES A EM TI TT ETE TE ETI TR I es ME NEPA LEY FANON OOS Ue he

ere

sap ernment EN

Related reports

Other reports by Zafar Siddique

See all →

More reports categorised “Community health care”

See all →

Track Community health care

See every Prevention of Future Deaths report matching Community health care, and how often a new one appears.

What would an alert for this have sent me? Search the full text

Free to try — the preview shows the real matches and how many arrived in the last 12 months. Your first email alert is free.

These reports are published by the Chief Coroner's office at judiciary.uk and are © Crown copyright. The text here is reproduced from the published PDF so it can be searched. If something on this page is wrong, or you are a person named in it and want it reviewed, email drcjar@gmail.com and we will act promptly.