Prevention of Future Deaths reports · 2020

June Parlour

Regulation 28 report to prevent future deaths, reference 2020-0186, written 28 Sep 2020. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report28 Sep 2020
Reference2020-0186
DeceasedJune Parlour
CoronerLincoln Brookes
Coroner areaEssex
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedEast Suffolk and North Essex NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS  

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1.  East Suffolk and North Essex NHS Foundation Trust  

1  CORONER 

I am Lincoln Brookes, Area Coroner for Essex. 

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and 
Justice Act 2009 and Regulations 28 and 29 of the Coroners 
(Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On 16/08/2019 I commenced an investigation into the death of June 
Patricia Margaret PARLOUR (then aged 74). The investigation concluded 
at the end of the inquest on 22/09/2020. The conclusion of the inquest 
was: 
Medical Cause of Death: 
I a Opiate Toxicity 
b 
c 
II Disseminated carcinoma of unknown primary. 
Narrative Conclusion: 
On 11 May 2019 at Colchester General Hospital, Turner Road, Colchester, 
Essex, June Patricia Margaret PARLOUR died of opiate toxicity following 
administration  of  morphine  doses  that  cumulatively  amounted  to  an 
inadvertent and fatal overdose. She had been an inpatient, suffering from 
disseminated  terminal  cancer,  and  the  overdose  hastened  her  death 
significantly.  The  overdose  occurred  as  a  result  of  a  breakdown  in 
communication  between  staff  and  was  contrary  to  both  hospital  and 
national guidelines. 

4  CIRCUMSTANCES OF THE DEATH 

Mrs June Parlour was an inpatient at Colchester General Hospital, Turner 
Road,  Colchester,  Essex,  suffering 
from,  amongst  other  matters, 
disseminated terminal cancer which had spread to her liver but had yet to 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 be considered for a palliative pathway. At around 12.30am on 11/5/2018 
she was prescribed and given 10mg of Oramorph (oral liquid morphine) for 
abdominal  pain  and  was  given  a  further  10mg  dose  of  morphine 
intravenously.  Both  of  these  doses  where  in  excess  of  national  BNF 
guidelines and indeed those of the hospital (and in terms of the IV dose 
being untitrated). Mrs Parlour was particularly vulnerable to the effects of 
morphine  by  reason  of  her  advanced  age,  her  opiate  naivety  and  her 
compromised liver. Mrs Parlour’s condition deteriorated and she was given 
Naloxone to reverse the over-sedation. She was then placed on a palliative 
pathway,  administered  a  further  2mg  of  morphine  and  died  later  that 
morning of opiate toxicity. It was the finding of the Court that the overdoses 
had significantly hastened her death. 

5  CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise 
to concern. In my opinion there is a risk that future deaths could occur 
unless action is taken. In the circumstances it is my statutory duty to 
report to you. 

The MATTERS OF CONCERN are as follows.  –  

(1) During the course of the hearing it became apparent that staff on the 
ward (whether doctor or nurse) were not familiar with either the national 
morphine guidelines (BNF) or indeed those of the hospital. The Court is 
concerned that such lack of awareness may not be limited to that ward or 
that hospital. 
(2) It was concerning that even the hospital’s own Serious Incident report 
had  incorrectly quoted the hospital’s guidelines as to the safe dose of IV 
morphine and that neither the investigatory team or any of the clinical 
staff who subsequently read that report had picked up on this. 
(3) I am concerned as to the adequacy of education re safe morphine 
doses that newly qualified doctors and locum doctors receive, and how 
this is audited. 
4) I am concerned that the hospital’s own guidelines regarding morphine 
administration for acute pain management have not been revised since 
2013 and are at odds with the current BNF guidelines (in terms of 
appropriate doses and patient vulnerability). 
5) I was concerned that this incident arose as a result of a doctor and a 
nurse failing to understanding each other, and the nurse subsequently 
feeling that she had no choice but to administer an IV dose that she 
believed to be dangerous, and in particular that: 

a)  The drug charts design did not facilitate clear instructions for 

titration for one-off doses of IV morphine. 

b)  The nurse did not feel confident enough to challenge the 

prescription (as she perceived it) effectively or escalate / refer to 
another doctor. 

 
 
 
 
 
 
 
 6  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I 
believe your organisation has the power to take such action.  

7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date 
of this report, namely by 4pm 24/11/2020. I, the coroner, may extend the 
period. 

Your response must contain details of action taken or proposed to be 
taken, setting out the timetable for action. Otherwise you must explain 
why no action is proposed. 

8  COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following 
Interested Persons:  

 (family of the deceased) 

I am also under a duty to send the Chief Coroner a copy of your 
response.  

The Chief Coroner may publish either or both in a complete or redacted 
or summary form. He may send a copy of this report to any person who 
he believes may find it useful or of interest. You may make 
representations to me, the coroner, at the time of your response, about 
the release or the publication of your response by the Chief Coroner. 

9 

28/9/2020                                              

LINCOLN BROOKES – AREA CORONER FOR ESSEX

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from East Suffolk and North Essex (PDF)
Mr Lincoln  Brookes 
Coroner for Essex 
A Block 
Chelmsford County Hall 
Victoria Rd  S 
Chelmsford 
CM11QH 

t4'7#bj 

East Suffolk and 
North Essex 
NHS Foundation Trust 

Trust Headquarters 
Colchester Hospital 
Turner Road 
Mile End 
Colchester
Essex 
C04 5JL

Date: 23 November 2020 

Dear Mr Brookes, 

Re:  June Patricia Margaret Parlour (Deceased) 

I  am  writing  in  response  to  the  Regulation  28  Report  to  prevent  future  deaths  issued  following  the 
inquest of June Patricia Margaret Parlour. 

ESNEFT is  committed to learning  lessons and taking action to ensure the future safety of patients in 
our care. We have taken following  actions in  response to the following  concerns detailed within  your 
report: 

1.  During the course of the hearing it became apparent that staff on the ward (whether doctor 
or nurse)  were  not familiar with  either the  national morphine  guidelines  (BNF)  or indeed 
those of the hospital. The Court is concerned that such lack of awareness may not be limited 
to that ward or that hospital. 

We have reviewed and updated the ESNEFT Morphine Administration Guideline and the Naloxone 
Administration  Guideline  in  line  with  those  set out  in  the  British  National  Formulary  (BNF).  Both 
guidelines  have been communicated  to  staff through  the Chief Medical  Officers  'Doctors  Round' 
and the Chief Nurse Brief. Further to this, the guidelines are published on the Trust intranet and on 
the medications specific application 'Medusa' where they are easily accessible by staff in all areas 
within the Trust. 

To  capture  Doctors  in 
training ,  the  Medical  Directors  of  Education  have  engaged  and 
communicated the guidelines, and updated the junior doctor induction programme to ensure this is 
embedded in  practice moving forward . 

The  use  of Morphine  and  Naloxone  are  monitored  through the Controlled  Drugs  Steering  Group 
through  review  of all  incidents  reported.  There  is  a current programme of Opioid  auditing  which 
takes place across the Trust. 

2. 

It  was  concerning  that  even  the  hospital's  own  Serious  Incident  report  had incorrectly 
quoted the  hospital's guidelines as to  the  safe  dose  of IV morphine  and that neither the 
investigatory team or any of the clinical staff who subsequently read that report had picked 
up on this. 

We are disappointed that this was not picked up within our serious incident approval process and 
will ensure closer attention in the future. 

 The Trust has been selected as one of the early adopters for the new NHS Patient Safety Incident 
Response  Framework,  which  commenced  on  the  2  November  2020.  In  establishing  the  new 
framework ESNEFT has  put  in  place a  number of highly trained  investigating  officers to lead the 
patient safety incident investigations, utilising relevant clinical experts within the process.  Through 
a  team  approach  to investigations, greater scrutiny of the  information  and evidence  provided will 
be undertaken and will support a timely response to incidents and the identification of improvements 
required.  The framework aims to ensure investigations are undertaken in a timely manner and with 
a greater involvement of patients, families and carers. 

3 .  I am concerned as to the adequacy of education re safe morphine doses that newly qualified 

doctors and locum doctors receive,  and how this is audited. 

As  mentioned  above  we have  updated  the junior doctor induction  programme,  incorporating  an 
additional module specific to prescribing high risk medications (such as Morphine) and introduced 
additional training for our higher grade doctors in training . 

We have updated our locum  and agency staff induction, with includes signposting to the relevant 
documents on the intranet and on the Medusa system. All  locum and agency staff, in  conjunction 
with the local  ward team complete an  induction  form which is subsequently sent to the Education 
Team who monitor adherence with the induction process. 

4. 

I  am  concerned that the  hospital's own guidelines regarding morphine administration for 
acute pain management have not been revised since 2013 and are at odds with the current 
BNF guidelines (in terms of appropriate doses and patient vulnerability). 

We have reviewed and updated the ESNEFT Morphine Administration Guideline and the Naloxone 
Administration Guideline in  line with those set out in the British National Formulary (BNF). 

We have also updated the ESNEFT Acute Pain Guideline, which is scheduled for approval by the 
Medications  Governance  Group  at  its  meeting  on  03rd  December  2020.  This  guideline  will  be 
subject  to  audit  by  the  Acute  Pain  Team .  This  meeting  is  held  bi-weekly  in  response  to  the 
pandemic. 

Further to this, all  opioid related medication guidelines are within their review dates. 

5.  I  was  concerned  that  this  incident  arose  as a  result  of a  doctor  and a  nurse  failing  to 
understanding each other,  and the  nurse subsequently feeling that she had no choice but 
to administer an IV dose that she believed to be dangerous, and in particular that: 

a)  The drug charts design did not facilitate clear instructions for titration for one-off doses 

of IV morphine. 

Through a QI  process we have developed and  approved  a new Morphine Prescription  sticker 
for use on prescription charts across all inpatient areas. These are currently out to printers, with 
a  planned  roll  out programme to take  place  in  December 2020.  To  close  the  loop  on  the  QI 
process this will be subject to audit by the Acute Pain Team. 

Further  to  this  we  have  updated  the  Morphine  Administration  Competency. Framework  for 
inpatient staff who administer and monitor morphine administration. 

 b)  The nurse did not feel confident enough to challenge the prescription (as she perceived 

it) effectively or escalate I refer to another doctor. 

We  anticipate  that the  introduction  of the  Morphine  Prescription  sticker will  provide  clarity  of 
prescription and support raising a concern when required . 

ESNEFT encourages all  staff to speak up and  has a positive reporting  culture with regards to 
patient safety.  Work is on-going in accordance with the 'Just Culture Guide', through the Patient 
Safety  Incident  Response  Framework  and  through  the  NHS  Programme  of  Patient  Safety 
Specialists across the NHS. 

All nursing staff have been reminded that there is a Duty Matron available 24/7 and consultants 
on-call,  to  whom  all  staff  can  escalate  any  concerns  or  ask  questions,  in  addition  to  the 
Consultants on-call 

Again  I offer my assurance that ESNEFT is committed to learning lessons and taking action to ensure 
the future safety of patients in our care. 

Yours sincerely 

-

Chief Executive

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