Prevention of Future Deaths reports · 2021

Matthew Mackell

Regulation 28 report to prevent future deaths, reference 2021-0177, written 25 May 2021. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report25 May 2021
Reference2021-0177
DeceasedMatthew Mackell
CoronerAlan Blunsdon
Coroner areaNorth West Kent
CategoryPolice related deaths · Suicide (from 2015) · Child Death (from 2015)
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

North West Kent Coroners
Cantium House
County Hall
Sandling Road
Maidstone
Kent
ME14 1XD

Date: 25 May 2021

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS

THIS REPORT IS BEING SENT TO:  Chief Constable Kent Police; IOPC; 

CORONER

I am His Honour Alan J Blunsdon  for Kent County Council
CORONER’S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and 
regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

1

2

http://www.legislation.gov.uk/ukpga/2009/25/schedule/5/paragraph/7

http://www.legislation.gov.uk/uksi/2013/1629/part/7/m
INVESTIGATION and INQUEST

On 15 May 2020 I commenced an investigation into the death of Matthew MACKELL. The 
investigation concluded at the end of the inquest . The conclusion of the inquest was

3

Suicide with additional narrative: Matthew Mackell was found dead on the 7th May 2020 in 
Dunorlan Park, Tunbridge Wells, Kent. He had suspended himself from a tree using a ligature 
with the intention of taking his life. At 22:18 on the 6th May 2020 he had telephoned Kent 
Police to inform them of his intention but did not provide his identity or location. Kent Police did 
not deploy their available enhanced mapping system which would have provided an accurate 
location for Matthew Mackell. This was a missed opportunity, Kent Police did not maintain the 
correct "immediate" grading of the call. Kent Police did not despatch a patrol to the location of 
the deceased in response to the call. It was not possible to establish on the balance of 
probability whether the deployment of the enhanced mapping system would have resulted in a 
patrol finding Matthew Mackell before he was deceased.

1a   Suspension

1b   

 
  
 
 
 
 
 
 1c   

 II    
CIRCUMSTANCES OF THE DEATH

4

Police were initially called on the morning of the 7th May 2020 by  a runner in Dunorlan park. 
He stated that he and his  wife had been running in the park and had seen a male hanging from 
a tree. Police then attended and located the deceased. 
The body was initially found hanging from a tree in Dunorlan Park. A bedsheet had been used 
as a ligature. The tree was located around 50 metres in to the park from the Pembury Road 
entrance and was clearly visible from the footpath. The deceased was then cut down and CPR 
performed.  
It appears that the deceased has had ongoing suicidal thoughts that have been 
aggravated by relationship troubles.On the evening before his death 
the deceased had an argument with his brother. At 2218 hours on Wednesday 6th May 2020 
the deceased made a call to Kent Police Force Control Room in which he stated that he was 
going to kill himself.
No name or description was left and so the call could not be further explored.
CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern. In my 
opinion there is a risk that future deaths will occur unless action is taken. In the circumstances 
it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows.  –

(1) In December 2019 a software update had been installed to a system in the Kent Force 
Control room which, if used, produced a much greater accuracy in detecting the location of 
mobile phone calls. There had been inadequate or no training on the use of the update which 
resulted in the system not being deployed to locate the deceased. The call from the deceased 
at 22.18 was therefore incorrectly downgraded as the area to search was regarded as too wide 
to be effective. The downgrade was incorrect because (a) the use of the software would have 
provided an accurate location and (b) the call should have been treated as a suicide call and 
not an abandoned 999 call. It is accepted that as a direct result of this incident the software 
system is now the default setting to detect locations. However, the evidence of those witnesses 
who were required to use the system raised a more general enquiry which identified gaps in or 
absence of effective training and the cascading of information. 

5

(2) The totality of the evidence from several experienced operatives in the Force Control Room 
revealed gaps in their knowledge as to operating procedure in respect of the suicide policy, 
appropriate downgrading of calls, checking available patrols. Whilst it is accepted that following 
an IOPC report steps have been taken to review and improve procedures, it was apparent that 
there was an absence of an effective system to identify those that required training/updating 
and of the keeping a record of the specific training/updating received by individual operatives 
and the date it was undertaken. There did not appear to be a structured system in place to 
produce a regular training rotation which monitored and recorded individual satisfactory 
progress. Such a system would clearly identify what training/updating had been received thus 
identifying those who might otherwise be missed and when training/updating was scheduled to 
take place.

(3)

 
 
 ACTION SHOULD BE TAKEN

6

In my opinion action should be taken to prevent future deaths and I believe you Kent Police 
have the power to take such action.
YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report, namely 
by 21st July 2021 I, the coroner, may extend the period.

7

Your response must contain details of action taken or proposed to be taken, setting out the 
timetable for action. Otherwise you must explain why no action is proposed.
COPIES and PUBLICATION

I have sent a copy of my report to the Chief Coroner and to the following Interested Persons: 
IOPC, 
 and to the LOCAL SAFEGUARDING BOARD (where the deceased 
was under 18)]. 

8

I am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary form. He 
may send a copy of this report to any person who he believes may find it useful or of interest. 
You may make representations to me, the coroner, at the time of your response, about the 
release or the publication of your response by the Chief Coroner.
25 May 2021

9

Signature 

His Honour Alan Blunsdon Assistant Coroner for North West Kent

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Kent Police (PDF)
Protecting and serving the people of Kent 

T/Assistant Chief Constable  
Central Operations 

4th July 2021 

Dear Sirs,  

Regulation 28 Report to Prevent Future Deaths – Matthew Mackell 

I write in response to the Regulation 28 Report to Prevent Future Deaths issued by 
the Coroner, HH Alan Blunsdon on 25th May 2021, following the Inquest into the death 
of Matthew Mackell. 

I would ask that this response is considered alongside the evidence of improvements 
made by Kent Police following Matthew’s death set out in (i) the IOPC report; (ii) the 
; and (iii) Kent Police’s 
witness statement dated 4 May 2021 of Superintendent 
PFD submissions dated 19 May 2021. 

The following response from Kent Police is made. 

1.  Every  Thursday,  a  mandatory  learning  and  development  day  is  undertaken.  On 
these 
learning  and  development  days,  specific  Continuous  Professional 
Development  Training  packages  are  delivered  on  a  5-week  rotation  to  cover  all 
FCR teams. Each package covers a specific theme such as suicide or firearms.   

2.  A database is held to record which members of staff have attended the training 
and  those  that  have  not,  with  a  view  to  capturing  non-attenders  through 
subsequent  sessions  within  the  5-week  rotation  period.  The  Command  duties 
teams schedule the training and identify those who miss their allotted sessions.  

3.  Those who are unable to attend a session across the whole 5-week rotation period 
(which is minimal in number) are identified by the Command duties team via the 
database. These members of staff are required to self-serve the training package 
they missed through online learning (comprised of the slides, trainer notes and any 
other training materials used in the training package when it was delivered).  

Kent Police Headquarters Thames Way, Northfleet, Gravesend, Kent DA11 8BD 
www.kent.police.uk 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Protecting and serving the people of Kent 

These members of staff have their understanding of the training they have self-
served quality assured on a one-to-one basis by the Learning and Development 
team. 

4.  With reference to the terms of the regulation 28 report, I trust that this is sufficient 
to  reassure  the  Coroner  that  Kent  Police  has  in  place  (i)  an  effective  system  to 
identify  those  that  require  training/updating and  of  the  keeping  a record  of  the 
specific  training/updating  received  by  individual  operatives  and  the  date  it  was 
undertaken; (ii) a structured system to produce a regular training rotation which 
monitored and recorded individual satisfactory progress; and (iii) a system which 
clearly identifies what training/updating had been received thus identifying those 
who might otherwise be missed and when training/updating was scheduled to take 
place. 

5.  For completeness, I deal with two further points. 

Northgate XC mapping system  

6.  Kent  Police  has  configured  the  default  settings  on  the  Northgate  XC  mapping 
system to ensure that the latest functionality is utilised by staff. This means that 
the accuracy of abandoned 999 calls as identified through the BT EISEC Eastings 
and Northings data is an improved status than that of 6th May 2020. 

7.  A  range  of  briefings  were  delivered  highlighting  the  enhanced  functionality 
following the death of Matthew Mackell. A briefing was sent to all members of staff 
with a clear direction for supervisors to ensure the learning was captured by staff 
through monthly 1-2-1 meetings with the staff they supervise. 

8.  Quality Assurance officers within the Learning & Development team continue to 
ensure  that  this  learning  has  been  disseminated  through  thematically  reviewing 
CADs of a similar nature. This is reported through to the Command Superintendent 
at the Daily Management Meeting. 

Suicide training 

9.  From reviewing the database referred to above, I have identified that 39 out of 
229 members of FCR staff did not complete the suicide training package that ran 
between 16th July to 13th August 2020. This package had been developed following 
Matthew’s death, and focussed on how to respond in a similar scenario.  

Kent Police Headquarters Thames Way, Northfleet, Gravesend, Kent DA11 8BD 
www.kent.police.uk 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Protecting and serving the people of Kent 

10. The 2020 suicide training package has been refreshed and expanded to include 
additional learning that arose from the evidence and conclusion at the Inquest into 
Matthew’s death, to which Kent Police paid very careful attention.  This new suicide 
training package will be delivered to all FCR teams by 2nd September 2021. 

If Kent Police can be of any further assistance in this matter, please do not hesitate 
to contact me.  

Yours faithfully,  

Kent Police Headquarters Thames Way, Northfleet, Gravesend, Kent DA11 8BD 
www.kent.police.uk

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