Prevention of Future Deaths reports · 2021

Joan Wright

Regulation 28 report to prevent future deaths, reference 2021-0420, written 17 Dec 2021. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report17 Dec 2021
Reference2021-0420
DeceasedJoan Wright
CoronerCatherine Cundy
Coroner areaManchester (West)
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedBolton NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REPORT TO PREVENT FUTURE DEATHS 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 
Chief Executive, Bolton NHS Foundation Trust, Trust Headquarters, Royal Bolton 
Hospital, Minerva Road, Bolton BL4 0JR. 

1 

CORONER 

I am CATHERINE CUNDY, assistant coroner, for the coroner area of MANCHESTER 
WEST. 
CORONER'S LEGAL POWERS 

2 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 
2009 and Regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

httQ:l[www.legislation.gov.uklukQgaL2009l25lschedu1el5lgaragraghl7 
httQ://www.legislation.gov.ukluksil2013l1629lQartl7lmade 

3 

INVESTIGATION and INQUEST [the details below are fictional] 

On the 28TH  of JUNE 2021  I commenced a n investigation into the death of JOAN 
WRIGHT, aged 91 . The investigation concluded at the end of the inquest on 15 
DECEMBER 2021 . The conclusion of the inquest was a  narrative, namely that the 
deceased died as a consequence of severe infection which developed in her hip following 
necessary surgery to treat a left fractured neck of femur.  During surgery a guide wire 
penetrated her pelvis which is a rare though recognised complication of dynamic hip screw 
fixation . It is unclear whether earlier recognition of the source of infection would have improved 
her chances of survival. The medical cause of death was 1a Sepsis; 1 b Infected wound 
on left hip  (post dynamic his screw fixation for traumatic fracture of the left femur). 

4 

CIRCUMSTANC ES OF THE DEATH 

On the 27th of February 2021  the deceased fell at her home address.  She was admitted to the 
Royal Bolton r-fospital the same day and diagnosed with a fractured left neck of femur.  She 
undeiwent dynamic hip screw fixation on the 28th of February 2021, during which a guide wire 
was noted to have advanced through the pelvis and into the abdomen.  No record was made of 
this complication in the operation note and the occurrence was not flagged with medical or 
nursing staff or with the deceased's family. On the 9th of March 2021 , a blood test showed the 
deceased had a raised mar1<er of infection.  \Nhile the infection mar1<er dipped slightly on the 
10th of March 2021, it remained high thereafter. On the 19th of March 2021  the wound 
discharged a high volume of purulent fluid which contained colifonn bacteria. On the balance of 
probabilities this infection was introduced into the wound by the guide wire which had 
penetrated her pelvis during surgery. The deceased undeiwent two surgical washouts of the 
wound on the 19th and the 22nd of March 2021and was commenced on antibiotics.  It was not 
until this point that the wider treating team became aware of the guide wire penetration that had 
occurred on the 28th of February 2021 . The deceased remained an in-patient at the hospital 
until the 30th of April 2021  when she was discharged to a nursing home on intravenous 
antibiotics. Following a deterioration in her condition she was readmitted to the Royal Bolton 
Hospital as an emergency on the 30th of May 2021  where she was treated for suspected 
pneumonia before being discharged again to the nursing home on the 9th of June 2021 .  Her 
condition con~inued to deteriorate and she died at the nursing home on the 16th of June 2021 . 

5 

CORONER'S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to concern. 
In my opinion there is a  risk that future deaths could occur unless action is taken. In 
the circumstances it is my statutory duty to report to you. 

 The MATTERS OF CONCERN are as follows.  -

(1)  Both the Divisional Review Report produced by the Trust and oral 

evidence at the inquest disclosed problems with insufficient workable IT 
facilities at the hospital to allow for timely record-keeping in patients' 
electronic notes.  I was advised that all clinical staff are supposed to make 
records in the electronic notes and that no handwritten records are now 
kept.  I heard evidence that staff therefore have to rely on memory, or 
notes written on scraps of paper, until such time as they can access the 
electronic records on a computer. This case provided several instances in 
the care of a single patient where either no notes were made at all of 
clinical discussions or management plans, or crucial information was 
omitted.  I am concerned that the issues of availability, workability and 
accessibility of IT equipment for such recording (in the context of a 
reliance on paperless working) creates a risk of future deaths to other 
patients where crucial information mav QO  unrecorded. 

6- l ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you have 
the power to take such action. 

7 

I YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 11th  FEBRARY 2021.  I,  the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting 
out the timetable for action. Otherwise you must explain why no action is proposed. 

81 COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons - the deceased's son and daughter. 

I am also under a duty to send the Chief Coroner a copy of your response. 

The Chief Coroner may publish either or both in a complete or redacted or summary 
form.  He may send a copy of this report to any person who he believes may find it 
useful or of interest. You may make representations to me, the coroner, at the time of 
your response,  about the release or the publication of your response by the Chief 
Coroner. 

9 

17 DECEMBER 2021 

J~~:/;~

2

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Royal Bolton Hospital (PDF)
1/ision  Openneis 

I \\P<JI 1t  Compassion  Excellence 

11 th  February 2022 

(;!1:1-1 

Bolton
NHS Foundation Trust 

Trust Headquarters 
- - -Ruoyat13olton 1-tospltal 
Minerva Road 
Farnworth
Bolton 
BL4 OJR 
www.boltonft.nhs.uk 

Ms C Cundy 
HM Assistant Coroner Manchester West 
HM Coroner's Office 
Paderbom House 
Howell Croft North 
Bolton 
BL11QY 

Dear Ms Cundy, 

Re: Joan Wright - Regulation 28 Report to Prevent Future Deaths 

I am  writing in response to your Regulation 28 Report to Prevent Future Deaths, issued on  17th  December 
2021 following the inquest touching the death of Joan Wright on 15th  December 2021 . 

May I  take this opportunity to extend my sincere condolences to the family of Mrs Wright for their loss and 
appreciate this will still be a very difficult time for the family. 

I  note that prior to the inquest  hearing,  you  were  provided  with  an  Investigation  Report,  which  had  been 
undertaken  by our Anaesthetics  and Surgical  Division.  This  report confirmed that a  number of actions in 
relation to the identified care and service delivery concerns had already been taken by the Trust. 

I fully support the use of Regulation 28 Reports as an important mechanism for learning.  I am grateful to 
you for sharing your concerns that our investigation did not satisfactorily address the factors associated with 
the availability and accessibility of Information Technology (IT) equipment. 

Following  receipt  of the  Regulation  28  Report,  our  Informatics  Team  were  asked  to  review  the  matters 
detailed in your report.  I am now in a position to respond to your concerns as outlined in Section 5. 

 ilision  Openness 

lr11~Jnt  Compassion  Excellence 

r~1:b1 
Bolton 
NHS  Foundation Trust 

Section 5 (1-)- - - - - - - - - - - - - - - - - - - - - - - - - - --

1 am  very  sorry to learn that during the course of establishing how Mrs Wright came about her death  you 
heard  evidence  that  there  were  insufficient  workable 
technology  facilities  to  enable 
contemporaneous documentation to be made on the wards. 

information 

The Electronic Patient Record (EPR) system was deployed to inpatient areas in October 2019.  The devices 
were  allocated  based on learning from  other organisations,  workflows,  number of beds,  ward  layout,  EPR 
functionality  and  existing  equipment.  The  devices  included;  mobile  computer  carts,  fixed  desktop 
computers,  drug  trolley laptops,  tablets and  'Patient Status at a  Glance'  electronic 'tracking  boards'. This 
technology was approved by each of our Divisional Leadership Teams and through the governance of the 
Transformation Board prior to going live with the system. 

Following feedback from clinical staff, around their challenges in accessing the EPR system and associated 
devices,  a  working  group  was  established  to  understand  this  further.  This  led  to  a  test trial,  which  ran 
throughout May and June 2021, and aimed to consider the impact of supplying an additional two computers 
on  wheels to  inpatient wards.  Findings,  clearly demonstrated the positive impact these additional  devices 
had in supporting staff with inputting timely, and maintaining accurate clinical records. 

The results were presented to the Senior Nurse Management Team in  July 2021  and the Divisional Nurse 
Directors confirmed the device requirements.  In August 2021, Executive approval of the recommendations 
for additional computers was provided.  Following this,  in October 2021 , a business case, outlining the plan 
for finance provision and information technology deployment,  was approved by the Trusts Capital Revenue 
Investment Group. 

An  order was  placed  with  suppliers on  the  11 th  November  2021  and  since then  there  has  been  regular 
liaison with  suppliers  in  order to secure the earliest  available  delivery of equipment.  Due to the  current 
global shortage of data silicon chips, which is severely affecting the manufacturing of technical equipment, 
this has delayed delivery of the order. The suppliers have provided a provisional delivery date of June 2022, 
however this  is reliant  upon  no further delays  within  the  manufacturing  and distribution  chain.  Once the 
equipment  has  been  delivered  the  Technical  Team  will  prioritise  resources  to  build  and  deploy  the 
equipment across all wards, within seven to ten days. 

In addition, following the scoping  of existing devices on wards, the Technical Team found that poor care of 
the equipment and the delay in  reporting  damaged equipment to the  Information Technology Department 
resulted in avoidable equipment unavailability. 

In  order to  address  this,  the  wider  Informatics Team  are  undertaking  regular ward  visits  to  support  and 
educate the clinical staff around good housekeeping of the equipment.  Wards are held to account and have 
the  responsibility  of ensuring  the  equipment  supplied  is adequately  cared  for,  batteries  for the  portable 
equipment  is  charged  overnight  in  readiness  for  ward  rounds  and  that  any  malfunctioning  equipment  is 
reported  in  a  timely  manner.  The  Technical  Team  will  be  undertaking  ward  spot  audits  when  attending 
those areas to monitor this.  This was raised  and  discussed  at the Ward  Managers and  Matrons meeting 
held in December 2021  and January 2022. 

As a Trust we have a Transformation and Digital Board which tracks and monitors all developments within 
the  Informatics  and  Technology  Teams  including  the  business  case  for  the  supply  and  upgrading  of 
equipment on Wards. 

 1/ision  O~nness  h  tt?yrll  Compassion  Excellence 

r.•t:ki 

Bolton 
NHS Foundation Trust 

We acknowledge there have been  pressures on  IT equipment and the computers  on wheels,  in  particular 
acrossihe-surgical wards;-where-u1ere1Tave1>een-c-ompet1ng demamts-trom"lhe--surgicattearrrs-and nursing 
staff. In  addition  to the extra  equipment ordered,  a  Steering Group has been  established  to  review ward 
round  processes and the competing  demands on  the equipment by various  clinical  staff.  The work  being 
undertaken  by the  Steering  Group  is  expected  to  be completed  by  May 2022 with  relevant  action  plans 
developed and in place. 

Finally, I am also advised that you raised a further concern regarding the EPR system at an inquest into the 
death of 
. I understand this concern related to the training that agency staff 
receive on  EPR.  The Workforce  Deployment Team,  who  work  closely with  a  number of agencies,  have 
provided  assurance that once a  prospective member of agency staff is approved  to  work with the Trust a 
link is provided to the agency staff that enables them to undertake training on the EPR system. Once this is 
completed, the agency staff are then permitted to book shifts with the Trust.  A separate letter to the family 
of 

will be sent as agreed. 

I hope that the response from  Bolton NHS Foundation Trust has provided  you with the assurance that we 
have taken appropriate action to mitigate the risk of future deaths. 

Please do not hesitate to contact me in the event you require any further assistance. 

Yours sincerely, 

Chief Executive

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