Prevention of Future Deaths reports · 2022

Irene Davies

Regulation 28 report to prevent future deaths, reference 2022-0284, written 14 Sep 2022. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report14 Sep 2022
Reference2022-0284
DeceasedIrene Davies
CoronerAlison Mutch
Coroner areaManchester South
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO:  Secretary of State for Health and 
Social Care 

1  CORONER 

I am Alison Mutch, Senior Coroner, for the Coroner Area of Greater 
Manchester South 

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and 
Justice Act 2009 and regulations 28 and 29 of the Coroners 
(Investigations) Regulations 2013 

3 

INVESTIGATION and INQUEST 

On 8th  March 2022 I commenced an investigation into the death of Irene 
Annie Davies. The investigation concluded on the 19th  August 2022 and 
the conclusion was one of Narrative: Died from Natural Causes 
contributed to by the complications of an accidental fall and an 
infected nephrostomy tube. 

The medical cause of death was 1a) Congestive Cardiac Failure on 
the background of Urinary Tract Infections; II) Bleeding from a fall, 
Infected Nephrostomy, Atrial Fibrillation, Extra- Articular Fracture 

4  CIRCUMSTANCES OF THE DEATH 

Irene Annie Davies had multiple underlying health issues including 
congestive cardiac failure. She had a nephrostomy as a consequence of 
renal stones. An operation for renal stones had been delayed due to a 
combination of factors including delays and backlogs in elective surgery. 
She had repeated urinary tract infections as a consequence of the 
nephrostomy. On 1st  March 2022 she had an accidental fall at her home 
address She sustained significant lacerations and bled profusely. An 
ambulance was called, she was identified as requiring a category 2 
response. Due to demand it was in excess of an hour before an 
ambulance attended at her home address. She was taken to Stepping Hill 
Hospital. She was found to have a fracture of the vertebrae and to have 
symptoms of a urinary tract infection. She was treated with antibiotics. On 
2nd  March 2022 at Stepping Hill Hospital she was found unresponsive. 

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 5  CORONER’S CONCERNS 

During the course of the Inquest the evidence revealed matters giving 
rise to concern. In my opinion there is a risk that future deaths will occur 
unless action is taken. In the circumstances it is my statutory duty to 
report to you. 

The MATTERS OF CONCERN are as follows.  – 

1.  The Inquest heard that Mrs Davies was identified as requiring 

surgery and the discomfort she was in due to the renal stones and 
from the nephrostomy. Pre-COVID the wait time for surgery was 
18 weeks. It had risen to 2 years at the time she required the 
surgery due to challenges in providing elective surgery during 
COVID. The Inquest heard that the Trust had been working to 
clear the backlog and reduce the waiting time but that it still stood 
at 12 months; 

2.  The evidence given to the Inquest was that after falling Mrs Davies 
needed an ambulance urgently - a Category 2 response. The 
Inquest heard that the wait for the ambulance was very distressing 
and arrived outside the target times due to ambulance availability 
in Greater Manchester at that time. The Inquest heard evidence 
that there was an ongoing issue of ambulance availability. 

6  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I 
believe you have the power to take such action. 

7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date 
of this report, namely by 9th  November 2022. I, the coroner, may extend 
the period. 

Your response must contain details of action taken or proposed to be 
taken, setting out the timetable for action. Otherwise you must explain 
why no action is proposed. 

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 8  COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following 
Interested Persons namely 1) 
Family, who may find it useful or of interest. 

 on behalf of the 

I am also under a duty to send the Chief Coroner a copy of your 
response. 

The Chief Coroner may publish either or both in a complete or redacted 
or summary form. He may send a copy of this report to any person who 
he believes may find it useful or of interest. You may make 
representations to me, the coroner, at the time of your response, about 
the release or the publication of your response by the Chief Coroner. 

9 

Alison Mutch OBE 
HM Senior Coroner 

14.09.2022 

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Department of Health and Social Care (PDF)
•Department 

of Health & 
Social Care 

Alison Mutch 
Coroner's Court 
1 Mount Tabor Street 
Stockport 
SK1  3AG 

Dear Ms Mutch, 

Will Quince MP 
Minister of State for Health

39 Victoria Street 
London 
SW1H0EU 

13th January 2023 

Thank  you  for your letter of 14 September 2022 about the  death  of Ms  Irene Annie 
Davies.  I am replying as Minister with responsibility for Health and Secondary Care. 

Firstly,  I would  like to say how sactdened  I was to read  of the  circumstances  of Ms 
Davies' death and  I offer my sincere condolences to her family and loved ones.  The 
circumstances your report describes are very concerning and  I am grateful to you for 
bringing these matters to my attention. 

In  preparing  this  response,  Departmental  officials  have  made  enquiries  with  NHS 
England and the Care Quality Commission (CQC). 

Regarding  your concern about elective surgery waiting times,  the pandemic has put 
enormous pressure on the  NHS with elective waiting  lists growing to over 6.8 million 
patients, but we remain  committed to ensuring  people get the  right care at the  right 
time.  During the  peak of the  pandemic in the first wave, we focussed  on  caring  for 
COVID-19 patients while also prioritising urgent treatments like surgery for cancer and 
other lifesaving  operations.  To  prevent the  NHS  from  becoming  overwhelmed  and 
ensure  it could  deliver the  essential  services  needed  to  deal with  COVID-19,  NHS 
England issued guidance to postpone all non-urgent elective ·activity for three months. 

However,  this  step  resulted  in  a  large  number  of  cancelled  and  postponed 
appointments and  procedures, including  surgical procedures.  I appreciate this must 
have had a significant impact on a huge number of people across the country,  many 
of whom were experiencing pain  or anxiety whilst waiting.  This translated to record 
high  waiting  lists  and  over 20,900  patients  waiting  for up  to two years  or more for 
treatment (104+ weeks) at the pea,k in January 2022.  Such numbers were unheard of 
prior to the  pandemic.  While every effort was taken to deliver as much NHS activity 
as possible, there have undoubtedly been unfortunate and tragic consequences as a 
result of the pandemic. 

 
 
 The NHS is working tirelessly to reduce the backlog <?f planned treatment.  In February 
2022,  the  NHS  published  its  Delivery  Plan  for Tackling  the  COVID-19  Backlog  of 
Elective Care.1  The government plans to spend more than £8 billion from 2022-23 to 
2024-25, in addition to the £2 billion Elective Recovery Fund and £700 million Targeted 
Investment Fund  already made available to systems last financial year, to  help drive 
up and protect elective activity. 

The Delivery Plan  also  set clear ambitions  to eliminate long  waits for planned  NHS 
treatment.  The overall vision  is to eradicate waits  of longer than  a  year for elective 
care  by March  2025.  The first stage of meeting  this ambition was to  eliminate long 
waits of two years or more for elective procedures by July 2022,  excluding  patients 
waiting by choice or due to complex specialties. 

Thanks to the incredible hard work of NHS staff, we virtually eliminated two-year 
waits for treatment by July 2022. The number of two-year waiters was reduced from 
more than 22,500 at the start of the year to just 2,777.  Since its peak in January 
2022, we've seen the number of people waiting two years for treatment with acute 
NHS providers fall by nearly 90% to the start of July 2022.  We are making progress 
on tackling the backlog and continue to work towards the next long waits ambition, 
that no one is waiting over 18 months by April 2023, nor over 65 weeks by March 
2024. 
Patients  will  have a  choice  about their  care  at the  point of referral,  and  this  will  be 
enhanced for long-waiting patients through a national hub model.  This will offer long-
waiting patients further choice about their care, at an earlier point in their journey over 
time as the NHS brings down the longest waits from over two years to under one year. 
We are also providing better information and support to patients while they are waiting, 
so that people  are better informed  about their care and  are  more prepared for their 
treatment or procedure. 

Furthermore, we have invested £1.5 billion in new surgical hubs and other investments 
to help elective surgical services recover.  Elective surgical hubs are units that conduct 
planned  procedures  only and  are often  referred  to  as  'cold  sites'.  They might exist 
within  a  hospital  as  a  distinct  unit or ringfenced  theatre;  or they  might have  been 
established  on  a separate  site.  They provide COVID-19-secure environments, with 
dedicated facilities  bringing  skills  and  resources  together under one  roof,  with  staff 
caring only for planned patients (who can be tested for COVID in advance) to minimise 
the  risk  of  infection  and  reduce  cancellations,  enabling  more  patients  to  be  seen. 
There are currently 92 elective surgical hubs that are operational across England.  In 
August 2022, we confirmed that over 50 new hubs wiil open to deliver almost 2 million 
extra  routine operations to  reduce  waiting  lists  over the  next 3  years,  meaning  that 
over 140 surgical hubs will be open in England by 2024/25. 

Turning  to your concern  about  ambulance  delays,  the  government is committed  to 
supporting the ambulance service to manage the pressures it is facing,  ensuring that 
people receive the treatment that they need when they need it. 

1  https://www.england.nhs.uk/coronavirus/wp-content/uploads/sites/52/2022/02/C1466-delivery-plan-
for-tackling-the-covid-19-backlog-of-elective-care. pdf 

 As announced  in the Autumn  Statement,  the  government is investing  an  additional 
£3.3 billion in each of 2023-24 and 2024-25 to enable rapid  action to improve urgent 
and emergency care performance towards pre-pandemic levels. The NHS will set out 
detailed  recovery  plans  in  the  new  year,  including  plans  to  improve  Category  2 
ambulance response times to 30 minutes. 

The NHS has set out a plan to substantially increase capacity and resilience this 
winter. Bed capacity will be increased by the equivalent of at least 7,000 general and 
acute beds, alongside a £500 million Adult Social Care Discharge Fund, helping 
improve patient flow through hospital and reduce long waits in  handing ambulance 
patients to A&E, and freeing up ambulances to respond to emergencies. 

There are a range of measures in place to improve ambulance performance. NHS 
England has allocated £150 million of additional system funding for ambulance 
service pressures in 2022/23, supporting improvements to response times through 
additional call handler recruitment, retention, and other funding pressures. This is 
alongside £20 million of capital funding to upgrade the ambulance fleet in each year 
to 2024/25, reducing the age profile of the fleet,  increasing productivity, and reducing 
emissions (including 30 zero emission ambulances). 

Addressing  handover  delays  is  a  key  priority.  NHS  England  is  providing  targeted 
support  to  some  of the  hospitals  facing  the  greatest  delays  in  the  handover  of 
ambulance patients into the care of hospitals, helping them to identify short and longer-
term interventions to improve delays and get ambulances swiftly back out on the road. 
This is alongside a new national Winter Improvement Collaborative programme to help 
other trusts identify the root causes of handover delays and implement best practice. 

Furthermore, ambulance trusts receive continuous central monitoring and support 
from the National Ambulance Coordination Centre, and all local systems are 
establishing 24/7 System Control Centres to better manage demand at a system 
level. The NHS is also expanding falls  response services right across the country, 
which will see local teams sent to help people who have fallen in their home or in 
care homes, rather than unnecessary trips to hospital. 

Ambulance trusts receive continuous central monitoring and support from the 
National Ambulance Coordination Centre, and all local systems are establishing 24/7 
System Control Centres to better manage demand at a system level. 

The NHS will also expand falls response services right across the country, which will 
see local teams sent to help people who have fallen in their home or in care homes, 
rather than unnecessary trips to hospital. 

On ambulance workforce, we have made significant investment with the number of 
NHS ambulance staff and support staff increased by over 40% since September 
. 
2010. Health Education England also has a mandated target to train 3,000 
paramedic graduates nationally per annum from 2021-2024, further increasing the 
domestic paramedic workforce to meet future dem·ands on the service. 

 We  will  continue  to  work  with  the  NHS  to  ensure  the  ambulance  service  has  the 
support it needs to deliver for patients, both through winter pressures and beyond. 

I hope this response is helpful. Thank you for bringing these concerns to my attention. 

Yours sincerely, 

WILL QUINCE MP 

MINISTER OF STATE FOR HEALTH 

6

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