Prevention of Future Deaths reports · 2023

Jai Singh

Regulation 28 report to prevent future deaths, reference 2023-0094, written 15 Mar 2023. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report15 Mar 2023
Reference2023-0094
DeceasedJai Singh
CoronerEmma Brown
Coroner areaBirmingham and Solihull
CategorySuicide (from 2015) · State Custody related deaths
Organisation namedBirmingham and Solihull Mental Health NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published3

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

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REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO:  Birmingham and Solihull Mental Health Foundation
Trust, NHS England (Health and Justice), and the Phoenix Partnership (Leeds) Ltd. 
CORONER 

I am Emma Brown, HM Area Coroner  for Birmingham and Solihull 
CORONER’S LEGAL POWERS

 I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and 
regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 
INVESTIGATION and INQUEST 

On 1 February 2022 I commenced an investigation into the death of Jai SINGH. The investigation 
concluded at the end of the inquest on the 10th March 2023. The conclusion of the jury at the 
inquest was; 

Suicide 
The following matters probably caused or contributed to Mr Singh's death: 
* The failings of safer custody to appropriately communicate and document family concerns to 
other staff within the prison. 
* The failure to use interpretation services to effectively communicate with Mr Singh by both the 
custodial and the healthcare teams. 
* The failure to communicate relevant information within and between the custodial team and the 
healthcare team 
* The failings to appropriately open, re-open and carry out the ACCT process. 
* The failure to carry out sufficient and thorough welfare checks. 
* That Mr Singh did not undergo an assessment for section 48 transfer. 
* A significant lack of rigor in respect to the completion of official prison and healthcare 
documentation. 
* That Mr Singh was not admitted to ward 2 and remained on a residential wing. 

The following matters possibly caused or contributed to Mr Singh's death: 
* Failings to heed and communicate family concerns by both the custodial team and the healthcare 
team. 
* The failure to allocate an individual community psychiatric nurse as a single point of contact 
following the opening of an ACCT. 

CIRCUMSTANCES OF THE DEATH 

Jai Singh died at City Hospital on the 28th January 2022 having been admitted after he 
was found in cardiac arrest in his cell at HMP Birmingham on the 27th January 2022. Mr. 
Singh had asphyxiated due to placing a bag over his head. He received CPR from prison 
staff and paramedics and was resuscitated but had suffered irreparable brain and organ 
damage. 
Mr. Singh had been detained at HMP Birmingham on the 21st September 2021 whilst on 
remand awaiting trial for the murder of his wife. From the time of his admission Mr. Singh’s 
family were concerned that he was suffering from a severe mental health condition and 
raised this in numerous emails and telephone calls to safer custody. The content of calls 
and emails was not recorded on NOMIS casenotes for the information of the custodial 
team and was not consistently communicated to the mental health team. The information 
that was passed to the mental health team was not clearly recorded in the SystemOne 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 journal for all clinicians to see. Consequently, the opportunity to identify risk and open an 
ACCT document was missed. 

From an early stage Mr. Singh was reporting psychotic behaviour to community 
psychiatric nurses and was noted to be behaving unusually by custodial staff but he 
denied any active suicidal or self-harming thoughts. His cellmate and a Chaplain raised 
concerns about his behaviour but still an ACCT book was not opened. 

On the 22nd November 2021 an ACCT book was opened after Mr. Singh reported wanting 
to kill himself. The ACCT assessment, reviews and care plan were deficient leading to the 
ACCT being closed prematurely on the 30th November 2021. The post closure process 
was also inadequate. During the time Mr. Singh was at HMP Birmingham he had a 
number of welfare checks due to family concerns but these were superficial and 
perfunctory and never carried out with an interpreter even though Mr. Singh's English was 
poor. Consequently, his risk was not adequately assessed. 

Following an assessment on the 3rd December 2021 a Consultant Forensic Psychiatrist 
instructed by Mr. Singh’s criminal defence team identified that Mr. Singh was suffering 
with auditory hallucinations, low mood, tiredness and suicidal ideation and made a 
diagnosis of schizophrenia with an effective element. The Psychiatrist made a referral to a 
secure inpatient unit, The Hatherton Centre, for a transfer under section 48 of the Mental 
Health Act. The referral was sent to the Hatherton Centre but was not sent to HMP 
Birmingham straightaway. The referral to the secure unit was not accepted because it was 
made by an independent psychiatrist rather than the prison's mental health team. The 
mental health team at HMP Birmingham were, however, contacted on the 13th December 
2021 by a psychiatrist from the Hatherton Centre who stated that there had been a 
request for assessment for transfer and asked for further information. He was given 
misleading information that Mr. Singh was "coping well" and therefore informed the mental 
health team that an assessment would not be carried out. No note was made of the 
conversation with the Hatherton Centre psychiatrist and no action was taken to investigate 
and pursue a section 48 transfer. The information provided by the independent Consultant 
Forensic Psychiatrist and the history of psychotic symptoms in SystemOne records ought 
to have resulted in an assessment by the Hatherton Centre. An assessment would have 
been likely to result in section 48 transfer. Whilst Mr. Singh remained at HMP Birmingham 
awaiting transfer he ought to have been under the care of the mental health team and 
housed on ward 2 (the mental health inpatient wing). 

Mr. Singh continued to report that he was hearing voices, hallucinating, struggling to sleep 
and low in mood. He was reviewed by GPs at the prison on the 29th November, 13th 
December, 4th January and 25th January who prescribed antidepressants and sleeping 
medication which Mr. Singh reported were not working. 

On the 14th January 2022 a prison Consultant Psychiatrist determined that Jai Singh 
required urgent admission to the inpatient psychiatric ward for assessment. However, the 
admission was not facilitated and Mr. Singh remained on a residential wing. The decision 
not to admit Mr. Singh to the ward was not recorded in his SystemOne records. Mr. Singh 
received no further input or support from the mental health team. When he was seen by a 
GP on the 25th January 2022 it was identified that medication was not helping and Mr. 
Singh needed to be seen by a psychiatrist but the GP thought he was going to be 
transferred to Ward 2 and therefore took no further action. 

All actions taken following Mr. Singh being found in cardiac arrest on the 27th January 2022 were 
appropriate. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Following a post mortem the medical cause of death was determined to be:

 1a  Hypoxic-ischaemic brain damage

 1b   Multi-organ failure

 1c  Cardio-Pulmonary arrest due to asphyxia

 II 
CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to concern. In my 
opinion there is a risk that future deaths will occur unless action is taken. In the circumstances it is 
my statutory duty to report to you.

 The MATTERS OF CONCERN are as follows.  – 

1.  A multitude of factors contributed to Mr. Singh's death across the custodial and 
healthcare teams within HMP Birmingham. Many steps have been taken by all 
organisations with responsibility for Mr. Singh's safety and health during his time at 
HMP Birmingham to rectify failings that have been identified such as the consistent 
failure to use interpreters, poor communication and record keeping within and 
between teams, the absence of meaningful engagement with Mr. Singh's family, 
insufficient consideration of family concerns and failings in the use of the ACCT 
system. 

2.  Much of the evidence at the inquest focused on the central issue of repeated 

missed opportunities to identify that Mr. Singh required admission to the prison's 
inpatient ward, ward 2, and assessment for section 48 transfer to a medium secure 
unit (which would have been likely to result in transfer to a medium secure unit). 
The consequences of the failure to transfer Mr. Singh to an inpatient setting were 
compounded by the fact that he was not taken onto the mental health team's 
caseload promptly and therefore did not have the benefit of an allocated CPN and 
the oversight and input of a mental health multi-disciplinary team. Many steps have 
been undertaken by Birmingham and Solihull Mental Health Trust (who provide 
mental health services within the prison) to minimise the risk of such a situation 
occurring again. 

3.  However, there are two features of the mental health care provided to Mr. Singh 

that create a risk to the lives of others that have not yet been rectified: 

i.  the fact that the mental health team multi-disciplinary team (MDT) does not 

include a psychiatrist; and 

ii.  the absence of any ongoing risk assessment documentation for patients with 

mental illness within the SystemOne records at HMP Birmingham. 
4.  In Mr. Singh's case it is my conclusion that it is likely that if a psychiatrist had been 
at a mental health MDT meeting held on the 19th January 2022 they would have 
identified that he needed to be admitted to ward 2 without further delay. At the very 
least the need for urgent review by a psychiatrist and CPN would have been 
recognised and facilitated which would in turn have led to admission. CPNs in Mr. 
Singh's case continually failed to identify the significance of repeatedly and 
consistently reported psychotic symptoms and consequently he did not receive 
adequate assessment and treatment which increased his risk of self harm and 
suicide which in turn was not sufficiently identified. The absence of a psychiatrist at 
the MDT creates a risk that the significance of some symptoms and presentations 
will not be recognised and further deaths could occur due to lack of appropriate 
assessment and treatment. 

5.  Other electronic health care records systems used in mental health settings have a 

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 rolling risk assessment document that clinicians are required to review and update 
at certain points in a patient's management. The risk assessment document 
provides a prompt to clinicians to formally consider risk and come to a reasoned, 
documented conclusion that then feeds into decision making. The record also 
provides a reliable, easily accessible source of risk history. No such facility is in use 
on SystemOne at HMP Birmingham. Further, the evidence given was that such a 
system is not being used routinely across mental health care within the prison 
estate and is not provided as standard on SystemOne. This creates an ongoing risk 
to life arising from under-estimation of risk as a result of clinicians not formally 
considering and assessing current risk levels, and salient risk history not being 
easily accessible. It is understood by Birmingham and Solihull Mental Health Trust 
that it should be possible to create a specific risk assessment record within 
SystemOne and this is being considered locally. However, the evidence given was 
that this issue should be highlighted nationally and that the developers and 
distributors of SystemOne should be involved so as to ensure the best available 
solution is identified. 

ACTION SHOULD BE TAKEN

 In my opinion action should be taken to prevent future deaths and I believe you have the power to 
take such action. 
YOUR RESPONSE

 You are under a duty to respond to this report within 56 days of the date of this report, namely by 
11 May 2023. I, the coroner, may extend the period.

 Your response must contain details of action taken or proposed to be taken, setting out the 
timetable for action. Otherwise you must explain why no action is proposed. 

COPIES and PUBLICATION

 I have sent a copy of my report to the Chief Coroner and to the following Interested Persons: 

1) The sisters of Jai Singh, 
2) Children of Jai Singh, 
3) Ministry of Justice (MOJ) 
4) Birmingham Community Health Care (‘BCHC’) 
5) Birmingham and Solihull Mental Health Foundation Trust (‘BSMHT’) 
6) Prisons and Probation Ombudsman (‘PPO’) 
7) Midlands Partnership NHS Foundation Trust (‘MPFT’)

  I am also under a duty to send the Chief Coroner a copy of your response.

 The Chief Coroner may publish either or both in a complete or redacted or summary form. He 
may send a copy of this report to any person who he believes may find it useful or of interest. You 
may make representations to me, the coroner, at the time of your response, about the release or 
the publication of your response by the Chief Coroner. 
 15 March 2023 

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 Signature: 

Emma Brown 

Area Coroner for Birmingham and Solihull

Responses

3 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Birmingham and Solihull Mental Health (PDF)
Head Office 
Uffculme Centre 
52 Queensbridge Road 
Birmingham 
B13 8QY 

Date: 

26 April 2023 

Mrs Emma Brown 
Area Coroner for Birmingham and Solihull, 
Steelhouse Lane, 
BIRMINGHAM  
B4 6BJ 

Dear Mrs Brown, 

RE:  Prevention of Future Deaths Report for Jai Singh Puni (deceased) 

Further to the Prevention of Future deaths report dated 15 March 2023, the Trust has now had 
an opportunity to review the Matters of Concern raised. I would like to begin by offering my 
sincere condolences to the family of Mr Puni for his very sad loss. As a Trust we have taken 
your concerns very seriously and have aimed to act on these issues as quickly as possible to 
ensure lessons are learned to benefit other patients in the future. I will respond to each issue 
in turn.  

1.  The mental health team multi-disciplinary team (MDT) does not include a 

psychiatrist. 

The Trust has begun a 3 month pilot which will ensure a Consultant Psychiatrist attends the 
MDT  meetings  at  the  Prison  each  week.  The  Secure  Care  and  Offender  Health  Clinical 
Governance  Committee  (CGC)  will  review  the  outcomes  for  the  pilot  after  3  months,  to 
ascertain if this is clinically beneficial to patients. Our primary aim is to ensure that our patients 
receive the best care at the right time and this pilot will ensure that this review takes place.  

2.  The absence of any ongoing risk assessment documentation for patients with 

mental illness within the SystemOne records at HMP Birmingham. 

The  Trust    is  restricted  to  what  it  can  change  on  SystemOne  due  to  it  being  the  national 
software  used  in  prisons.  We are  however meeting  with  the  software company on  27  April 
2023 to discuss the concerns raised within the PFD. Any changes to be made at a national 
level by SystemOne may take some time. Consequently the Trust has looked to how it will be 
able  introduce  risk  assessment  documentation  into  the  system  and  ensure  that  Trust  staff 
complete this in the interim.  

Customer Relations │ Mon – Fri, 8am – 6pm  

Website: www.bsmhft.nhs.uk 

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 A risk assessment has been added to the System One software that is accessible for the Trust 
staff only. This will be rolled out to staff with a dissemination plan, which is attached. The plan 
includes a practice alert and a Standard Operating Procedure to be sent to all clinical staff. 
This has now taken place. This will set out the requirements for the risk assessments to be 
completed. This will ensure that going forward all patients will receive a risk assessment when 
one is necessary. The roll out of this will be complete by 20 May 2023. 

I hope that we have been able to provide you with reassurance that we have taken action in 
regard to the concerns that you have raised, to ensure continuous improvement in the care 
we provide to our patients.  

Yours  sincerely, 

Chief Executive  
Birmingham and Solihull Mental Health NHS Foundation Trust
Response from NHS England (PDF)
Ms. Emma Brown   
Birmingham & Solihull Coroner’s Court  
Steelhouse Lane  
Birmingham  
B4 6BJ  

National Medical Director  
NHS England  
Wellington House 
133-155 Waterloo Road  
London 
SE1 8UG 

16 May 2023  

Dear Ms Brown 

Re: Regulation 28 Report to Prevent Future Deaths – Jai Singh who died on 28 
January 2022. 

Thank  you  for  your  Report  to  Prevent  Future  Deaths  (hereafter  “Report”)  dated  15 
March  2023  concerning  the  death  of  Jai  Singh  on  28  January  2022.  In  advance  of 
responding to the specific concerns raised in your Report, I would like to express my 
deep  condolences  to  Mr  Singh’s  family  and  loved  ones.  NHS  England  is  keen  to 
assure  the  family  and  the  Coroner  that  the  concerns  raised  about  Mr  Singh’s  care 
have been listened to and reflected upon. 

NHS England is the responsible organisation for the commissioning of healthcare into 
prisons, which is devolved to regional teams. Commissioning healthcare in prisons is 
done on a principle of equivalence, which has been defined by the Royal College of 
General Practitioners (RCGP) and broadly states the aim is to ensure people detained 
in prisons in England, are offered provision of and access to appropriate services and 
treatment, considered to be at least consistent in range and quality, with that available 
in the wider community. 

NHS England is unable to comment on the matters of concern highlighted that relate 
to booking of interpreters, communication, and engagement with Mr Singh’s family as 
these are matters for response locally. I have considered the concern raised in your 
report  regarding  the  absence  of  any  ongoing  risk  assessment  documentation  for 
patients with mental illness, within the SystmOne records at HMP Birmingham and my 
response is as follows: 

Matters of Concern:  

The  absence  of  ongoing  risk  assessment  documentation  for  patients  with 
mental illness within SystmOne records at HMP Birmingham. 

At first reception into prison, a healthcare professional (or trained healthcare assistant 
under  the  supervision  of  a  registered  nurse)  carries  out  a  health  assessment  of 
patients.  

This first night screening takes place in line with guidelines from the National Institute 
for Health and Care Excellence (NICE) and all patients are asked at this assessment 

                                                                                                                       
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 if they have been convicted of murder, manslaughter, or another offence with a long 
sentence. If a patient answers yes to this question, there is a specific referral made to 
the Mental Health team for assessment, and this is recorded in a Health and Justice 
Information System (HJIS), SystmOne template.  

There is also a comprehensive section in this first night screening template relating to 
mental health which asks questions around the patient’s mental health history. This 
includes whether they have ever seen a healthcare professional or used a service for 
a mental health problem such as psychiatry, general practice, psychology, counselling, 
community mental health services, alcohol or substance misuse or learning disability.  

If the patient answers yes to this question, they will be asked for further detail and a 
referral  made  to  the  Mental  Health  team,  again  being  recorded  using  the  template 
available on SystmOne.  

There are several opportunities during the first night screening where an Assessment, 
Care in Custody and Teamwork (ACCT) can be requested or opened if concerns are 
identified.  

Within  7-days  of  the  first  health  assessment,  a  further  second-stage  health 
assessment for every person in prison is conducted. Included in this is a correctional 
mental health screen (CMHS), also recorded on the available SystmOne template and 
based  on  the  results  of  this,  a  further  mental  health  assessment  should  either  be 
conducted, or a referral made for this and again recorded on SystmOne. 

In  terms  of  training  in  support  of  the  use  of  SystmOne,  North  of  England 
Commissioning  Support  Unit  (NECS)  is  the  implementation  and  training  partner  for 
The Phoenix Partnership (TPP) SystmOne and works across the Health and Justice 
environment.  

In 2020, at the refresh of the Secure Environment Assessment Toolkit (SEAT) suite of 
clinical templates, each site received a group overview of how to complete the clinical 
template suite. This training was delivered by a Regional Project Manager and training 
expert and documentation around attendees to these sessions was maintained.  

The documentation including technical guidance around the SEAT implementation, 
and how to complete the templates, is stored on the NECS training platform. All 
users have access to this platform, and it includes an overview to completing 
national clinical templates.  

There is also provision to request further one-to-one training from NECS, which can 
be delivered face-to-face or via Microsoft Teams.  

The  fact  the  mental  health  multi-disciplinary  team  (MDT)  does  not  include  a 
psychiatrist. 

 
 
 
 
 
 
 
 
 
 MDT members can include a variety of practitioners, specialists and care-givers from 
a  wide  range  of  different  services,  including  Psychiatrists.  NHS  England  would  not 
however prescribe to have a psychiatrist included in every MDT.  

The decision about who is best placed to sit in specific MDT meetings, is led by the 
history and presentation of the patient, and on a case-by-case basis which is made 
locally.  

The absence of ongoing risk assessment documentation for patients with  
mental illness within the SystmOne records at HMP Birmingham. 

Risk assessments are carried out in line with relevant National Institute for Health and 
Care  Excellence  (NICE)  guidance  for  the  mental  health  assessment  of  people  in 
prison. There are templates available within SystmOne for this purpose. Any concern 
relating  to  record  keeping  within  SystmOne,  is  for  Birmingham  and  Solihull  Mental 
Health Foundation Trust (BSMHT) to respond to locally as a separate matter.  

I do hope this reassures you that in terms of mental health assessment, information 
and  prompts  available  to  staff,  there  are  templates  available  on  SystmOne  which 
provide this and are used in prison healthcare and there is training in place to support 
this. If there is evidence that current information relating to the templates is lacking, 
we  would  need  to  understand  more  about  specifically  what  is  needed,  and  a  risk 
assessment could then be deployed nationally to review and update.  

Thank you for bringing this important issue to my attention and please do not hesitate 
to contact me should you need any further information. 

Yours sincerely, 

National Medical Director
Response from Tpp (PDF)
Ms Emma Brown 
HM Coroner Birmingham and Solihull 
The Birmingham and Solihull Coroner’s C ourt 
Steelhouse Lane 
Birmingham 
B4 6BJ 

19th May 2023 

Dear Ms Brown 

Re: Regulation 28 report – Jai SINGH 

Thank you for your email of 16th March 2023. I apologise for the delay in responding. 

I have previously been a fulltime NHS GP, and for the last 19 years been the clinical director and 
principal clinical safety officer for TPP, a company based in Leeds that supplies the SystmOne 
product for use by the prison service (inter alia). The product has been in continuous usage for 24 
years. There is only one version of SystmOne. 

I am grateful that colleagues from NHS England were able to share 
report details the way SystmOne is used in the prison service and usefully highlights the different 
areas of responsibility with regard to usage of electronic medical records and training. 

’ report. His 

SystmOne provides our users with many tools to support patient care – the creation of data entry 
templates, the development of decision support for particular circumstances, and the ability to 
produce alerts, reminders and warnings as data is entered. The decision to use these, and how they 
should be used is in the hands of the commissioner of the system. Professor Powis’ report details 
how the system is used for mental health assessments. 

I agree with your statement that systems used in mental health settings provide a rolling risk 
assessment document that clinicians are required to review and update at certain points in a 
patient's management. The SystmOne mental health module is used in a third of Mental Health 
Trusts in England and supports this functionality. This exact functionality is not available in SystmOne 
prisons (as it was not commissioned to deliver this1) but equivalent data entry and alerting can be 
created (as above) using the in-built Clinical Development Kit.  

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equivalence ‘… with that available within the wider community.’ 

 makes reference to the fact that prison healthcare is commissioned under the principle of 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                                           
 From a system perspective I am confident that SystmOne is working correctly and in a safe manner. 

Please let me know if you have further concerns. 

Yours sincerely

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