Prevention of Future Deaths reports · 2023

Julie Hancock

Regulation 28 report to prevent future deaths, reference 2023-0159, written 15 May 2023. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report15 May 2023
Reference2023-0159
DeceasedJulie Hancock
CoronerAndrew Cox
Coroner areaCornwall and the Isles of Scilly
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Information Classification: CONTROLLED 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1. 

, Medical Director, Royal Cornwall Hospital, Truro 

1  CORONER 

I am Andrew Cox, HM Senior Coroner for the coroner area of Cornwall & 
Isles of Scilly. 

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and 
Justice Act 2009 and regulations 28 and 29 of the Coroners 
(Investigations) Regulations 2013. 

3 

INVESTIGATION  

In March 2022, I commenced an investigation into the death of Julie 
Louise Hancock, aged 53, who died on 28/3/22. The investigation has not 
yet concluded and the inquest was adjourned today after the matters I am 
writing to you about came to light. 

4  CIRCUMSTANCES OF THE DEATH 

Julie had a past medical history that included rheumatoid arthritis and 
hypertension. In December 2021, she was offered staged bilateral knee 
replacements. She was assessed by 
 as being at high risk of 
developing a DVT.  

She had a nurse-led pre-op assessment on 26/1/22 when, I am told, a 
further risk assessment was not done, in accordance with policy at the 
time. 

On 2/3/22, she had a right total knee replacement. She was discharged 
on 5/3/22 and died at home on 28/3/22. At post-mortem, her cause of 
death was found to be: 
1a) Pulmonary embolus 
1b) Deep vein thrombosis 
II) Immobility following right knee replacement 

5  CORONER’S CONCERNS 

During the course of the investigation, my inquiries revealed matters 
giving rise to concern. In my opinion there is a risk that future deaths will 
occur unless action is taken. In the circumstances it is my statutory duty 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Information Classification: CONTROLLED 

to report to you. 

The MATTERS OF CONCERN are as follows.  –  

I enclose the bundle of evidence. 

At pp A32-A54, you will find what I am told is the Trust’s Guideline 
Summary for Thrombosis Prevention and Anticoagulation. At p42, 
following elective knee replacement, it is suggested clinicians may 
choose any one of 
Aspirin 
LMWH for 14 days and anti-embolism stockings 
Rivaroxaban 

 once daily for 14 days 

 for 14 days 

As matters of fact, I am told Mrs Hancock was prescribed 14 days of 
aspirin and, in apparent error, one unidentified doctor also prescribed 
Dalteparin which was stopped after a single dose. It is of concern that the 
doctor cannot be identified and I have no record of the decision-making.  

At C32, you will find the Trust’s full guidance for drug prophylaxis 
following elective knee replacement which is taken from its Thrombosis 
Prevention and Anticoagulation Policy v9.0 dated Feb 2022. It provides: 

Low risk – Aspirin 
High Risk – Rivaroxaban 
Dalteparin or Enoxaparin for 28 days plus stockings (until discharge.) 

 daily for 14 days or 

 daily for 14 days 

 had not seen the full guidance previously despite it having 

been published for over a year which, as a consultant orthopaedic 
surgeon, is of concern in itself. 

 further said that Mrs Hancock was high risk yet she appears to have 

been given prophylaxis for a low risk patient because the summary 
guidelines appear not to reflect accurately the full guidance.  

, as I understood 

, said that it had been 

 practice to 

prescribe aspirin to all high-risk patients since (at least) February 2022. 
This raises the question of whether other patients have died from a PE or 
DVT because of wrongly prescribed prophylaxis that have not been 
reported to this Office. You will need to consider the position. 

I have only considered the situation as it came before me, namely, for an 
elective knee replacement. As I understand the anticoagulation policy will 
have a much wider reach than that there is an obvious need to consider 
the implications across all the Trust’s services. 

6  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I 
believe you [AND/OR your organisation] have the power to take such 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Information Classification: CONTROLLED 

action.  

7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date 
of this report, namely by 13/7/23. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be 
taken, setting out the timetable for action. Otherwise you must explain 
why no action is proposed. 

8  COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following 
Interested Persons: 

-  Family of Mrs Hancock; 
- 

 (GP) 

I am also under a duty to send the Chief Coroner a copy of your 
response.  

The Chief Coroner may publish either or both in a complete or redacted 
or summary form. He may send a copy of this report to any person who 
he believes may find it useful or of interest. You may make 
representations to me, the coroner, at the time of your response, about 
the release or the publication of your response by the Chief Coroner. 

9 

[DATE]      15.5.23                                [SIGNED BY CORONER] 

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Royal Cornwall Hospitals NHS Trust (PDF)
Chief Medical Officer’s Office 

Royal Cornwall Hospital 

Truro 

Cornwall 

TR1 3LJ 

12th July 2023 

Mr Andrew Cox 
Senior Coroner for Cornwall and the Isles of Scilly 
H.M Coroner’s Office
Pydar House, Pydar Street
Truro, Cornwall
TR1 1XU

Dear Mr Cox 

Re: Death of Julie Louise Hancock – Response to Regulation 28 Report to 
Prevent Future Deaths 

I write in response to the Regulation 28 Report to Prevent Future Deaths, dated and received 
on the 17th May 2023, issued as a result of the adjourned inquest into the death of Mrs Julie 
Louise  Hancock.    I  note  a  provisional  date  for  the  resumed  hearing  has  been  listed  for  11 
October 2023. 

I would like to take this opportunity to express my sincerest condolences to the family of Mrs 
Hancock for their loss.  

During the course of the inquest, the evidence revealed matters giving rise to concern. These 
are as follows: 

• Mrs Hancock was prescribed 

days of aspirin and, in apparent error, one unidentified
doctor  also  prescribed  Dalteparin  which  was  stopped  after  a  single  dose.  It  is  of
concern  that  the  doctor  cannot  be  identified  and  there  is  no  record  of  the  decision
making;

• Ambiguity  between  the  Trust’s  Guideline  Summary  for  Thrombosis  Prevention  and
Anticoagulation following elective knee replacement and the Thrombosis Prevention
and Anticoagulation Policy V9 dated February 2022.

Please  find  below  the response  from  the  Trust  and  the  detail  of the  actions  being  taken  in 
relation to each concern. 

1 

 
 Medication prescribing, identity of doctor and evidence of decision making: 

After discussion with Pharmacy and a review of the ePMA (Electronic prescribing & Medicines 
Administration) records there is a clear audit trail of who prescribed the Dalteparin and when. 

From  the  ePMA  records 
March 2022, this was administered by 

  prescribed  Dalteparin  as  a  stat  dose  at  22.39  on  the  4th 

 at 22.48 (screenshot 1 and 2) 

 then prescribed Dalteparin regularly for the patient (screenshot 3) once a day at night, 
so Mrs Hancock’s next dose would have been due in the evening of the 5th March 2022. Mrs 
Hancock  was  discharged  before  this  and  the  discharge  prescription,  written  by 
(screenshot 4), included aspirin rather than Dalteparin.  

It will assist further to note that Mrs Hancock received a dose of aspirin on the 2nd March 2022 
(@22:53) and 3rd March 2022 (@22:03) (screenshot 6) The aspirin was suspended at 22:11 
on the 4th March by 
 (screenshot 5). The Dalteparin was then prescribed at 22:39 on 
the 4th March by 

 (screenshot 3).  

. At page 
There is clear evidence in the notes of the decision making and rationale of 
, dated 4th March 2022 
B384 of the inquest bundle shows the hand-written entry of 
timed at 22:00 hrs. This entry records due to episodes of Mrs Hancock vomiting, aspirin was 
suspended and a dose of Dalteparin prescribed and administered that evening. 

Screenshot 1: Prescription of the initial stat dose of dalteparin 

Screenshot 2: record of the administration of dalteparin 

2 

 
 
 
 
 Screenshot 3: Inpatient dalteparin ongoing prescription 

Screenshot 4: Discharge Prescription 

Screenshot 5- showing the suspended aspirin prescription (whilst dalteparin was prescribed) 

3 

 
 
 
 
 
 Screenshot 6- administration of the aspirin 

Mrs Hancock’s Procedure and ambiguity with Guidelines and Policy: 

As the Senior Coroner will be aware from the papers, Mrs Hancock had been diagnosed with 
the following conditions: (1) Bilateral knee arthritis (2) Seropositive rheumatoid arthritis, and 
(3) Hypertension. She had a raised BMI of 35 and was on the following medications:  Baricitinib 

mg, Methotrexate 

 mg, Omeprazole 

, Lisinopril, Felodipine, Adcal D3 Folic acid.  

Mrs Hancock was assessed by Rheumatology and was referred to Orthopaedics for surgical 
management of knee arthritis. 

Mrs Hancock attended the elective knee clinic at St Michaels Hospital on 10/12/2021 and was 
offered  a  staged  bilateral  total  knee  replacement.  Risks  and  complications  were  discussed 
during the consultation. As per the NICE risk assessment tool, Mrs Hancock was at risk of 
developing  a  DVT  due  to  planned  surgery  in  a  lower  limb  with  combined  anaesthetic  and 
surgical time exceeding 90 minutes and BMI > 30. Other risk factors (active cancer or cancer 
treatment)  age  >  60,  history  of  DVT,  contraceptive  pills  or  pregnancy)  were  negative.  DVT 
prophylaxis protocol was explained to Mrs Hancock which included Aspirin 75 mg orally for 14 
days.  The  importance  of  post-surgery  weight  bearing  to  prevent  DVT  was  explained.  No 
additional risks were identified. 

Mrs  Hancock  had  routine  preoperative  anaesthetic  assessment  and  was  considered 
 mg was 
anaesthetically fit for surgery. As per the advice of our Rheumatologist, Baricitinib 
stopped 2 days prior to surgery as this can potentially increase risk of DVT/PE. It was advised 
to restart 2 weeks postoperatively. 

Mrs Hancock underwent a right cemented total knee replacement on 02/03/2022. The surgery 
was not complicated and did not exceed the average time for such a procedure. At the time of 
the operation a Flotron intermittent pneumatic calf pump was applied to the opposite calf to 

4 

 
 
 
 
 
 
 
 prevent DVT. Mrs Hancock made satisfactory progress and was discharged home on day 3 
post-operation and was prescribed Aspirin  mgs for 14 days. 

NICE,  BOA (British Orthopaedic  Association),  BASK  (British  Association  for  Surgery  of the 
Knee), Royal College of Surgeons (England) and NHS patient information mention DVT as a 
potential complication following a Total Knee Replacement but do not quantify the risk. VTE 
prophylaxis NICE Guidelines do not consider risk stratification in their recommendation. 

NICE  also  provides  guidelines  for  prophylaxis  of DVT  (NG89 (1.11.8)). It does  not suggest 
that one pharmaceutical agent is superior to others. NICE does not suggest that any regimen 
to be used depending on how many risk factors are identified. It does not suggest mixing or 
using more than one agent at any time.  

Mrs Hancock had a DVT risk assessment prior to surgery. The Trust followed the NICE and 
RCHT elective knee replacement guidance and we have a standardised trust protocol based 
on  these  NICE  Guidelines  which  was  followed.  Mrs  Hancock  has  the  correct  prophylaxis 
prescribed. The orthopaedic surgeon who operated on Mrs Hancock is the orthopaedic audit 
lead and has been since 2011. Mandatory annual audit of DVT prophylaxis have been carried 
out and the Trust has been 100% compliant in correctly prescribing DVT prophylaxis in elective 
hip and knee replacement surgery. 

DVT Policy: 

We can advise the Policy referenced at the part heard inquest of Mrs Hancock, Thrombosis 
Prevention & Anticoagulation Policy V9 dated February 2022 has ambiguity with regard how 
it presents local interpretation of NICE Guidelines on orthopaedic thromboprophylaxis. This 
policy had been refreshed in January 2022 by the VTE practitioner who has since retired. This 
policy did not go through the appropriate sub board groups for scrutiny, review and sign off. It 
has since been scrutinised by the Thrombosis Prevention and Anticoagulation Steering Group 
(TPAS; meeting 20th June 2023) who are satisfied that the acknowledged ambiguity in a single 
section of the document does not pose a greater risk to our patient population than removal 
of this guideline, which covers every inpatient specialty, would pose to many patients. On this 
basis TPAS have ratified the document in its current form with the understanding that it will be 
reviewed as part of a larger workstream to make the RCHT Thrombosis and Anticoagulation 
policy offerings more accessible and without ambiguity. 

It  is  anticipated  that  this  policy  will  be  separated  into  smaller,  digestible  policies  (e.g. 
Management of Suspected/confirmed VTE; Prophylaxis for medical and/or surgical patients; 
Elective  Orthopaedics)  This  updated  policy/policies  will  then  go  through  the  appropriate 
channels  and  groups  (TPAS,  Medicines  Practice  Committee,  full  engagement  with  Care 
Group and Clinical Directors, Clinical Effectiveness Group, Policy Review Group and Quality 
Assurance  Committee)  before  formal  sign  off  and  before  it  can  be  uploaded  onto  our 
documents library.  We will be more than happy to share copies any updated policy/policies 
when they have been through scrutiny and sign off. 

In  addition  to  the  above  and  to  provide  further  assurance,  the  Trust  will  audit  the  last  10 
Policies uploaded on the document library to ensure the correct process and procedure has 

5 

 
 
 
 
 
 
 
 been followed before being uploaded for staff reference.  We will undertake this audit within 
the next three months and we can share the results of this audit when available. 

I  hope  that  this  letter  provides  both  you  and  Mrs  Hancocks’  family  with  assurance  that  the 
Trust has taken seriously the matter of concerns you raised in your report.  

Yours Sincerely 

, Deputy Medical Director  

On behalf of 

, Chief Medical Officer 

6

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