Prevention of Future Deaths reports · 2023

Iris Fordham

Regulation 28 report to prevent future deaths, reference 2023-0373, written 5 Oct 2023. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report5 Oct 2023
Reference2023-0373
DeceasedIris Fordham
CoronerGraeme Irvine
Coroner areaEast London
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedBarts Health NHS Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

MRG IRVINE 

SENIOR CORONER 

EAST LONDON 

East London Coroner's Court, Queens Road Walthamstow, E17 SQP 

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS (1) 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1. 

Trust 

, Chief Executive Officer, Barts Health NHS Foundation 

2.  Rt Hon Steve Barclay MP, Secretary of State for Health & Social Care 

1 

CORONER 

I am Graeme Irvine, senior coroner, for the coroner area of East London 

2 

CORONER'S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and Regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 
htt12:LLwww.legislatio n.gov.ukLuk12gaL2009L25Lschedu1eLSL12aragra12hL7 
httQ:LLwww.legislation.gov. u kLuksiL2013L162 9 L12artL7Lmade 

3 

INVESTIGATION and INQUEST 

On 2nd  January 2023 this Court commenced an investigation into the death of Iris Elaine 
Fordham aged 95 years.  The investigation concluded at the end of the inquest on 5th 
October 2023.  The court returned a narrative conclusion; 

Iris  Elaine  Fordham  died  in  a  step-down  care  centre  on  1st January  2023,  she  was 
recovering from a surgical repair of injuries sustained in  a fall. Her death was caused by 
worsening symptoms of Alzheimer's disease. 

Mrs Fordham's medical cause of death was determined as· 

 
 
 
 
 1.a. Alzheimer's disease 
2. COVID-19, fractured neck of femur, suspected colorectal cancer 

4 

CIRCUMSTANCES OF THE DEATH 

Iris Fordham was admitted to hospital on 22nd  November 2022 having sustained an 
unwitnessed fall in the community, her admission was not to treat any traumatic injury, 
but rather that concerns existed about her ability to ensure her own safety due to 
Alzheimer's disease. 

Mrs Fordham was placed on  1:1 nursing care in  order to, amongst other things, mitigate 
the risk of further falls . 

Those caring for Mrs Fordham failed to conduct a falls risk assessment, introduce a  falls 
care plan,  or conduct an enhanced care assessment when indicated , these successive 
failings resulted in removal of 1: 1 care and then an unwitnessed fall  on 25th  November 
2022. Mrs Fordham sustained a broken neck of femur and underwent a surgical repair. 
Post surgically, she was transferred to a  step-down care centre where she died on 1st 
January 2023. 

5 

CORONER'S CONCERNS 

During the course of the inquest the evidence revealed  matters giving rise to concern. In 
my opinion there is a risk that future deaths could occur unless action is taken.  In the 
circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  -

1.  The poor quality of recording clinical records impeded the Trust's governance 
processes, in that the author of a  serious incident investigation was unable to 
rely on clear evidence to understand why essential actions were not carried out 
in Ms Fordham's care. 

2 .  The Trust failed to complete a falls risk assessment of Ms Fordham. 

3.  The consequence of (2) was that no falls care plan was completed. 

4 .  The fact that the failures at (2) & (3) were not detected and remediated by 

successive clinical staff members suggests that they did not read essential parts 
of the clinical record when providing care. The cumulative failings,  on the part of 
multiple healthcare professionals suggests a culture of indifference inimical to 
the provision of safe and effective practice. 

5.  The Trust has not considered any step to resolve individual failings  in  care 

through disciplinary or regulatory channels. 

6 

ACTION SHOULD BE TAKEN 

In  my opinion action should be taken to prevent future deaths and I believe you 
[AND/OR your organisation] have the power to take such action. 

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 8th  December 2023. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action . Otherwise, you must explain why no action is proposed. 

2 

 8 

COPIES and  PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following  Interested 
Persons the family of Mrs Fordham I have also sent it to the local Director of Public 
Health who may find it useful or of interest. 

I am also under a duty to send a copy of your response to the Chief Coroner and all 
interested persons who in my opinion should receive it. 

I may also send a copy of your response to any other person who I believe may find it 
useful or of interest. 

The Chief Coroner may publish either or both in  a complete or redacted or summary 
form.  He may send a copy of this report to any person w  o he believes may find  it useful 
or of interest. 

You  may make representations to me, the coroner, at th 
the release or the publication of your response. 

time of your response, about 

9 

[DATE] 05/10/2023 

(SIGNED BY CORONER]  ct '{I 

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Department of Health and Social Care (PDF)
From Helen Whately 
Minister of State for Social Care 

39 Victoria Street 
London 
SW1H 0EU 

Mr Graeme Irvine 
Senior Coroner for the coroner area of East London 
East London Coroner’s Court 
Queens Road, 
Walthamstow 
London  
E17 8QP 

 18 June 2024 

Dear Mr Irvine, 

Thank you for your Regulation 28 report to prevent future deaths dated 5 October 2023 
about the death of Ms. Iris Elaine Fordham. I am replying as Minister with responsibility 
for dementia. 

Firstly, I would like to say how saddened I was to read of the circumstances of Ms. 
Fordham’s death and I offer my sincere condolences to their family and loved ones. 
Please  accept  my  sincere  apologies  for  the  significant  delay  in  responding  to  this 
matter. 

The report raises concerns that the hospital that admitted Ms Fordham failed to follow 
standard practices for a patient with dementia and at risk of falls.  

In  preparing  this  response,  Departmental  officials  have  made  enquiries  with  NHS 
England and the Care Quality Commission. 

The Barts Health NHS Foundation Trust have confirmed that a Falls Risk Assessment 
was  completed  for  Ms.  Fordham  but  that  this  was  missed  by  the  investigator 
conducting  the  Serious  Incident  Review.  However,  an  Enhanced  Care  Assessment 
and  Care  Plan,  required  for  a  patients  with  dementia  and  at  risk  of  falls,  was  not 
completed for Ms. Fordham. 

The  Trust  have  agreed  to  implement  the  following  actions  to  ensure  robust 
implementation of standard practices for patients with dementia and/or at risk of falls 
and to improve incident investigation and divisional governance:  

a)  all  patients  at  risk  of  falls  should  have  an  up-to-date  Enhanced  Care 
Assessment which should be discussed at the multi-disciplinary meetings and 
of which the nurse in charge should be aware; 

b)  the risk of fall ID band should be used for any patients with a history of falls or 

deemed to be at risk of a new fall; 

1 

 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 c)  all permanent members of staff to complete the 4 Harms and Slips, Trips and 

Falls Statutory and Mandatory Training; 

d)  a Falls Risk Assessment and Care Plan and an Enhanced Care Assessment 
should be completed on all patients admitted with confusion or dementia, and 
those over the age of 65 within 6 hours of admission to ward or clinical area; 
e)  education  regarding  the  Falls  Policy  and  Action  Plan  are  currently  being 

revisited with staff in ringfenced team time; 

f)  a training plan for Falls Risk Assessment on the Computerised Records System 
(CRS) is to be rolled out and will be audited once the training plan has been 
completed; 

g)  the information shared at multidisciplinary team meetings should include details 
of how and why the patient presented as well as the outcomes of Falls Risk 
Assessment  and  Enhanced  Care  Assessment  to  ensure  that  appropriate 
decisions about care are made; 

h)  staff involved in Ms. Fordham’s care should be given feedback, so that they can 

i) 

j) 

reflect and improve the care that they provide their patients; 
the Trust will explore having the full Falls Risk Assessment mandated on the 
Computerised Record System; and 
findings  and  learnings  from  the  review  will  be  shared  in  Trust  Mortalist  and 
Morbidity meetings. 

Further,  the  Trust  is  conducting  a  diagnostic  assessment  on essentials of  care  and 
associated patient risk assessments (including falls). The  Care Quality Commission 
continues to have regular engagement with the Trust as part of their usual mornitoring 
powers. This includes continued monitoring of the agreed actions the Trust provided 
the CQC with regarding improving their serious incident investigation and divisional 
governances.  

You  may  wish  to  refer  to  the  Trust  for  an  update  on  the  status  of  the  above  listed 
actions.  

In the community, as per the Care Act 2014 (legislation.gov.uk), where it appears that 
an adult may have needs for care and support, the local authority is required to carry 
out a needs assessment. To support local authorities in improving the care provision 
for patients discharged from hospital, £600m has been made available through  the 
Discharge  Fund  for  2023/24.  Further  guidance  on  support  and  services  available 
following a dementia diagnosis can be found on NHS.uk. 

I hope this response is helpful. Thank you for bringing these concerns to my attention. 

Yours sincerely,  

HELEN WHATELY

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