Prevention of Future Deaths reports · 2023

Catherine Jones

Regulation 28 report to prevent future deaths, reference 2023-0526, written 8 Dec 2023. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report8 Dec 2023
Reference2023-0526
DeceasedCatherine Jones
CoronerJohn Gittins
Coroner areaNorth Wales (East and Central)
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedVelindre NHS Trust
Sourcejudiciary.uk record · original PDF
Responses published2

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

John Gittins 
Senior Coroner for North Wales (East and Central) 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO:   
Betsi Cadwaladr University Health Board (BCUHB),   
CORONER 
I am John Gittins,  Senior Coroner for North Wales (East and Central)                     

CORONER’S LEGAL POWERS 
I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

INVESTIGATION and INQUEST 

1 

2 

3 

On the 11th of November 2016 an investigation was commenced into the death of 
Catherine Lisa Jones (DOB 24/11/80) who died at Wrexham Maelor Hospital on the 10th 
of November 2016.  The conclusion of the inquest on the 8th of December 2023 and a 
narrative conclusion was recorded in the following terms : 

In 2012 scans identified an ovarian abnormality and as a result Catherine Jones 
underwent surgery in relation to the same.  Subsequently a biopsy obtained during 
surgery was wrongly classified as benign and she had no follow up. 

In June 2016 it was identified that there was the development of a malignant disease 
process which would probably have been identified sooner if the 2013 sample had 
been correctly classified. 

Catherine underwent further surgery at that time but the presence of a soft tissue 
ovoid lesion was not identified either in surgery (or on a subsequent scan) and she did 
not undergo chemotherapy. 

Her cancer progressed and spread quickly due to its aggressive nature and whilst in 
hospital in October 2016 receiving treatment for complications arising from the same, 
she contracted a Clostridium Difficile infection which accelerated her deterioration. 

She died at the Wrexham Maelor Hospital on the 10th November 2016 as a result of 
widespread metastatic ovarian cancer contributed to by Pseudomembranous Colitis. 

4 

CIRCUMSTANCES OF THE DEATH 

As per the above narrative conclusion. 

5 

CORONER’S CONCERNS 

During the course of the inquest, the evidence revealed matters giving rise to concern.   

Coroner's Office, County Hall, Wynnstay Road, Ruthin, LL15 1YN 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 In my opinion there is a risk that future deaths will occur unless action is taken. In the 
circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  – 

It was indicated that for many departments within the health board, surgery was 
conducted on the basis of “pooled lists” and although evidence was given that the 
common practice of one of the surgeons was to ensure that they had some form of 
communication with the patient’s consultant prior to surgery (by phone and/or email), 
there was no evidence that this practice was part of an approved system of work which 
was documented within the health board’s protocols.  

In the absence of this being a part of an adopted practice and procedure guidance,  I 
am concerned that there may be a lack of cohesive care and treatment for patients 
undergoing surgery and that future death may occur as a result. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you have 
the power to take such action. 

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely 6th February 2024. I, John Gittins, the Coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise, you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 
I have sent a copy of my report to the Family of the Deceased and to the Chief Coroner.  

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it 
useful or of interest. You may make representations to me, the coroner, at the time of 
your response, about the release or the publication of your response by the Chief 
Coroner. 

9 

Dated 12th December 2023 

Signature   
Senior Coroner for North Wales (East and Central) 

Coroner's Office, County Hall, Wynnstay Road, Ruthin, LL15 1YN

Responses

2 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Betsi Cadwaladr University Health Board (PDF)
Bloc 5, Llys Carlton, Parc BusnesLlanelwy, 
Llanelwy, LL17 0JG 

---------------------------------- 

Block 5, Carlton Court, St Asaph Business 
Park, St Asaph, LL17 0JG 

Dyddiad / Date: 06 February 2024 

John Gittins  
HM Senior Coroner 
North Wales (East and Central) 
Coroner's Office 
County Hall 
Wynnstay Road 
Ruthin LL15 1YN  

Dear Mr Gittins,  

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 
Catherine Lisa Jones 

I am writing in response to the Regulation 28 Report to Prevent Future Deaths dated 12 
December 2023, issued by yourself to Betsi Cadwaladr University Health Board, following 
the inquest touching upon the death of Catherine Jones.    

I would like to begin with offering my deepest condolences to Ms Jones’ husband, family 
and  loves  ones.  I  also  apologise  unreservedly,  on  behalf  of  the  Health  Board,  for  the 
failings you identified in Mrs Jones’ care leading to her death in 2016.  

In the notice you highlighted your concerns that there may be a lack of cohesive care and 
treatment for patients undergoing surgery as a result of pooled surgical lists.  

Upon  receiving  the  notice  I  asked  my  deputy  executive  medical  director, 

 to review and assess practice across the Health Board. This work has been 
completed and has identified the need to develop a clear and consistent policy for the 
entire organisation. 

Therefore, 
  will  be  leading  a  task  group  to  develop  this  policy  which  will 
involve  all  of  our  Integrated  Health  Communities  and  the  relevant  Regional  Specialist 
Services.  

The group will meet monthly, starting in February 2024, and the work is estimated to be 
completed within six months.  

The new policy will be approved at the Planned Care Board to ensure operational and 
clinical ownership. This group will also oversee the progress of the task group.  

Implementation of this new policy will then be led by the medical directors for our divisions 
and reported back into the group.  

This new policy will achieve the aim of standardised practice across the Health Board.  

Cyfeiriad Gohebiaeth ar gyfer y Cadeirydd a'r Prif Weithredwr / Correspondence address for Chairman and Chief Executive: 
Swyddfa'r Gweithredwyr / Executives’ Office 
Ysbyty Gwynedd, Penrhosgarnedd 
Bangor, Gwynedd LL57 2PW 

Gwefan: www.pbc.cymru.nhs.uk / Web: www.bcu.wales.nhs.uk 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 Whilst we develop this new policy, to mitigate the risks, your notice has been shared with 
all our Integrated Health Communities and the relevant Regional Specialist Services so 
that local learning can be applied.  

I  hope  this  letter  offers  you  assurance  on  the  action  we  will  now  take  to  ensure  the 
concerns you raised are addressed and that changes are made to our clinical services.  

Once again, I offer my deepest condolences to the family and friends of Ms Jones for 
their loss. 

Yours sincerely 

Cyfarwyddwr Meddygol Gweithredol / Dirprwy Prif Weithredwr Dros Dro 
Executive Medical Director / Acting Deputy Chief Executive  

cc  

, Deputy Executive Medical Director 
, Deputy Director for Quality Governance
Response from Welsh Government (PDF)
Eluned Morgan AS/MS 
Y Gweinidog Iechyd a Gwasanaethau Cymdeithasol  
Minister for Health and Social Services 

Mr John Gittins 
Senior Coroner for North Wales (East and Central) 
Coroner’s Office 
County Hall 
Wynnstay Road 
Ruthin 
Denbighshire, LL15 1YN 

6 February 2024 

Dear Mr Gittins, 

Re:  Regulation  28  Prevention  of  Future  Deaths  report  –  Catherine  Lisa  Jones 
(deceased)  

I  am  writing  in  response  to  a  Regulation  28  Report to  Prevent  Future  Deaths  (the  report), 
which I received on 12 December 2023, following the conclusion of the inquest into the death 
of Catherine Lisa Jones which occurred on 10 November 2016.  

I would like to offer my sincere condolences to Ms Jones’ family on their sad loss. 

In the report you raise  a number of matters of  concern, including the absence of cohesive 
care and treatment for patients, and difficulties for clinicians in providing appropriate diagnosis 
and treatment for patients, as a result of information not being readily accessible or available 
within patients’ clinical records in the absence of electronic records.  

You also referenced a letter of 18 October 2023 which the Deputy Minister for Mental Health 
and Wellbeing and I jointly sent to you and Kate Robertson, the Senior Coroner North West 
Wales, in response to matters of concern raised in an earlier Regulation 28 report following 
an inquest into the death of RGG.  

In  that  letter,  we  confirmed  that  we  aim  to  implement  a  new  electronic  service  joining  up 
clinical systems and data across all care sectors during the Summer of 2026. It is important 
to note that the programme scope and timescales described in that letter relate to community 
settings and would not be expected to directly impact on the circumstances described in the 
report into Ms Jones’ death.  

I am aware that at the inquest clinicians reported difficulties in accessing records. These I 
believe  related  to  in-hospital  record  sharing  between  teams,  whilst  our  letter  referenced  a 
previous  report  that  highlighted  concerns  about  the  sharing  of  data  in  the  community  and 

Bae Caerdydd • Cardiff Bay 
Caerdydd • Cardiff 
CF99 1SN 

Canolfan Cyswllt Cyntaf / First Point of Contact Centre:  
0300 0604400 
Gohebiaeth.Eluned.Morgan@llyw.cymru 
               Correspondence.Eluned.Morgan@gov.wales 

Rydym yn croesawu derbyn gohebiaeth yn Gymraeg.  Byddwn yn ateb gohebiaeth a dderbynnir yn Gymraeg yn Gymraeg ac ni fydd 
gohebu yn Gymraeg yn arwain at oedi.  

We welcome receiving correspondence in Welsh.  Any correspondence received in Welsh will be answered in Welsh and corresponding 
in Welsh will not lead to a delay in responding.   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 between different organisations. We recognise these are both serious issues which we are 
committed to resolving. 

The Welsh Government’s Digital and data strategy for health and social care in Wales sets 
out  our  ambition  to  improve  digital  infrastructure  and  connectivity  to  deliver  a  secure  and 
sustainable foundation for seamless sharing of health and social care data across services 
and sectors. This will be delivered by working with organisations, in particular Digital Health 
and Care Wales, health boards and local authorities to improve how information is shared 
and accessed across care provider settings. 

I include below several examples in Wales where digital initiatives are being rolled out at pace 
to effectively communicate and share information about the right patient, in the right place, at 
the right time:  

•  The  Welsh  Nursing  Care  Record  went  live  in  2021,  allowing  staff  to  record,  share  and 
access patient information electronically across wards, hospital sites and health boards. 
It  has  also  standardised  information  collected  about  patients  in  hospitals,  eliminating 
variation. Patients and staff are able to move across services in Wales using this single 
system, ensuring consistency and accuracy. Digital assessments involved in a patient’s 
care journey are available to all clinical teams via the national digital patient record, the 
Welsh Clinical Portal (WCP). 

•  The  Digital  Medicines  Transformation  Portfolio  (DMTP)  is  making  the  prescribing, 
dispensing  and  administration  of  medicines  everywhere  in  Wales  easier,  safer,  more 
efficient  and  effective  through  digital  transformation  and  functionality.  It  will  result  in  a 
shared medicines record for patients in Wales, ensuring that all medication information for 
a  patient  is  in  one  place,  including  current  and  previous  medicines  and  in  due  course 
patient-entered  information  on  over-the-counter  medicines  (some  of  which  can  have  a 
reactionary  effect  on  prescribed  medications).  Primary  Care  digital  medicines  was 
announced in Rhyl at the end of November 2023 as being live in Wales and is now in the 
process of being rolled out. All seven health boards (plus Velindre NHS Trust) are in the 
process of planning for the implementation of secondary care digital medicines. 

•  Specifically for cancer care, the Cancer Informatics Programme (hosted by Digital Health 
and  Care Wales  and being  run  on  an  all-Wales  basis)  is replacing  the  legacy  CaNISC 
software used for recording details of cancer care. The new Cancer Informatics Solution 
(CIS) began implementation during 2022 and makes available a number of new clinical 
records that can be viewed through the Welsh Clinical Portal. This includes an outpatient 
oncology note, an inpatient oncology note, a radiotherapy treatment summary, a systemic 
anti-cancer  therapy  treatment  summary,  and  records  of  multi-disciplinary  meetings. 
Histopathology and radiology reports are also visible through the all-Wales care repository 
for documents (WCRS) and an all-Wales repository for results and reports (WRRS), also 
within the Welsh Clinical Portal. This means all the key clinical documents can be viewed 
electronically in the Welsh Clinical Portal to support integrated cancer care across clinical 
teams. It also includes functionality to notify the clinician of any new histopathology reports 
they have requested, so that the clinician does not need to go into each individual patient 
record to determine if there are outstanding results to review.  

Therefore, histopathology test results are available for clinicians digitally.  In line with 'Mission 
3’ of the Digital and Data Strategy for Health and Social Care we will work with NHS Wales 
to rationalise the number of systems that clinicians need to access to obtain the data needed 
for patient care regardless of the setting they present at, making it simpler for them to identify 
relevant data.  

 
 
 
 
 
 
 
 We  recognise  the  need  for  investing  in  developments  to  digital  shared  care  systems  and 
services to improve data sharing between settings and organisations across NHS and Social 
Care  sectors. Working  closely with  our partners, the Welsh Government  will  endeavour to 
make every effort to encourage and support the implementation, and to increase the usage 
and spread, of Digital Health and Care Record systems by health boards and local authorities. 

Yours sincerely,  

Y Gweinidog Iechyd a Gwasanaethau Cymdeithasol  
Minister for Health and Social Services

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