Prevention of Future Deaths reports · 2024

Elizabeth Holder

Regulation 28 report to prevent future deaths, reference 2024-0403, written 25 Jul 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report25 Jul 2024
Reference2024-0403
DeceasedElizabeth Holder
CoronerGraeme Irvine
Coroner areaEast London
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedBarts Health NHS Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

MR G IRVINE 
SENIOR CORONER 

EAST LONDON 

Walthamstow Coroner's Court, Queens Road Walthamstow, E17 8QP 
Telephone 020 8496 5000 Email coroners@walthamforest.gov.uk 

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS (1) 

Ref: 26837383 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1. 

2. 

Trust 
Sent via email: 

Care 
Sent via email:

, Chief Executive Officer, Barts Health NHS Foundation 

, Secretary of State for  Dept. Health & Social 

1 

CORONER 

I am Graeme Irvine, senior coroner, for the coroner area of East London 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and Regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 
http://www.legislation.gov.uk/ukpga/2009/25/schedule/5/paragraph/7 
http://www.legislation.gov.uk/uksi/2013/1629/part/7/made 

3 

INVESTIGATION and INQUEST 

On 1st March 2024 this Court commenced an investigation into the death of Elizabeth 
Grace Holder, aged 88 years. The investigation concluded at the end of the inquest on 
24th July 2024 when the Court returned a narrative conclusion: 

“Elizabeth Grace Holder died in hospital on 24th February 2024 due to complications of 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 a fall that occurred whilst recovering from surgery as an inpatient. At the time of the fall, 
Mrs Holder was not properly supervised.” 

Mrs Holder’s medical cause of death was determined as; 

1a Intraparenchymal haematoma 
1b Fall 
II Neck of femur fracture (corrected), intraparenchymal haemorrhage 

4 

CIRCUMSTANCES OF THE DEATH 

Elizabeth Grace Holder was an 88-year-old woman with co-morbidities, restricted 
mobility and a history of falls. 

Elizabeth was admitted to hospital on 29th December 2023 by ambulance following a fall, 
she was admitted to the trauma unit and underwent a surgical repair of a broken hip. 
Mrs Holder was noted to be at high risk of falls and had been assessed to require an 
enhanced level of nursing care, initially requiring 1:1 nursing care. 

Mrs Holder had a difficult recovery and developed a surgical wound infection. During her 
inpatient recovery period the patient lost physical reserve and was observed to be 
increasingly confused, despite this nursing care was reduced to a 1:2 ratio. 

On 15th February 2024 it was noted that Mrs Holder had declined further, she was 
markedly confused and underwent diagnostic tests resulting in a queried diagnosis of a 
transient ischaemic accident. 

On the evening of 19th February 2024 Elizabeth was observed to be confused and 
anxious. Mrs Holder had asked to be taken to the lavatory, her request was refused, and 
she was told to use the commode by a male Health Care Assistant (“HCA”).  

The HCA did not believe that it was appropriate for him to observe Mrs Holder in the use 
of the commode and allowed her to proceed unsupervised behind a ward bay curtain. 
The HCA did not consider alternative, safer strategies, neither asking the female nurse 
allocated to Mrs Holder on the same shift to undertake supervision, nor offering to 
supervise use of the commode in the presence of a chaperone. 

The fall resulted in a fatal intra-cerebral bleed. 
CORONER’S CONCERNS 

5 

During the course of the inquest the evidence revealed matters giving rise to concern. In 
my opinion there is a risk that future deaths could occur unless action is taken. In the 
circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  

1.  The Trust’s failure to prevent a predictable and therefore avoidable fall which 

resulted in death. 

2.  Despite this incident activating the PSIRF process which resulted in the 

completion of an After Action Review (“AAR”), the Trust did not identify any sub-
optimal aspects to Mrs Holder’s care. Accordingly, I have a concern regarding 
the failure of the Trust’s governance systems to; 

Identify and reflect upon failings in care, 

a. 
b.  Consequently, the failure of the trust to act in a way to remediate the factors 

that contributed to Mrs Holder’s death. 

6 

ACTION SHOULD BE TAKEN 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 In my opinion action should be taken to prevent future deaths and I believe you 
[AND/OR your organisation] have the power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 20th September 2024 I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise, you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons the family of Mrs Holder, the Care Quality Commission and to the local Director 
of Public Health who may find it useful or of interest. 

I am also under a duty to send a copy of your response to the Chief Coroner and all 
interested persons who in my opinion should receive it.   

I may also send a copy of your response to any other person who I believe may find it 
useful or of interest.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest.  

You may make representations to me, the coroner, at the time of your response, about 
the release or the publication of your response. 

9 

[DATE] 25/07/2024  [SIGNED BY CORONER] 

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Dhsc (PDF)
Parliamentary Under-Secretary of State for   
Patient Safety, Women’s Health and Mental Health 

39 Victoria Street 
London 
SW1H 0EU 

13 September 2024 

Our ref: 

HM Coroner Graeme Irvine 
The Coroner's Court 
Queen's Road 
Walthamstow 
E17 8QP 

By email: 

Dear Mr Irvine, 

Thank  you  for  the  Regulation  28  report  of  25  July  sent  to  the  Department  of  Health  and 
Social Care about the death of Mrs Elizabeth Grace Holder. I am replying as the Minister 
with responsibility for Patient Safety.    

Firstly, I would like to say how saddened I was to read of the circumstances of Mrs Holder’s 
death, and I offer my sincere condolences to their family and loved ones. The circumstances 
your report describes are concerning and I am grateful to you for bringing these matters to 
my attention.  

The report raises concerns over the Barts Health NHS Foundation Trust’s failure to prevent 
a  predictable  and  therefore  avoidable  fall  which  resulted  in  death.  Despite  this  incident 
activating the Patient Safety Incident Response Framework (PSIRF) at the Trust, no sub-
optimal aspects to Mrs Holder’s care were identified. Thus, there are concerns around the 
failure of the Trust’s governance systems to:  
Identify and reflect upon failings in care,

a.
b. Consequently,  the  failure  of  the  trust  to  act  in  a  way  to  remediate  the  factors  that

contributed to Mrs Holder’s death.

In  preparing  this  response,  my  officials  have  made  enquiries  with  NHS  England  and  the 
Care Quality Commission (CQC) to ensure we adequately address your concerns. 

The Barts Health NHS Foundation Trust is also a direct recipient of this report as the 
concerns raised relate to the failures at the Trust. I have received assurance that they will 
be providing a response to address your concerns. I welcome this, so we can better 
understand what went wrong and deaths such as Mrs Taylor’s can be prevented in the 
future. 

A key concern in your report is around the investigation conducted by the Trust and its 
governance processes. As you might be aware, the PSIRF became a contractual 
obligation for all Trusts from 1 April 2024, replacing the Serious Incident Framework (SIF). 

 
 
 Parliamentary Under-Secretary of State for   
Patient Safety, Women’s Health and Mental Health 

39 Victoria Street 
London 
SW1H 0EU 

PSIRF overhauls the way Trusts respond to patient safety incidents with a focus on more 
effective learning and engaging families. Under the SIF, hospitals were only required to 
investigate incidents that reached the threshold for being defined as ‘serious’. This 
sometimes meant that other incidents were not investigated or learned from. For patients 
and families, the former process could be long and drawn out, and some patients reported 
feeling shut out from investigations. PSIRF aims to provide a more flexible, transparent 
and compassionate approach to learning responses and investigations, focused on 
understanding the different factors that contributed to incidents and ensuring organisations 
learn from them.  

I have been informed that the CQC will be discussing the PSIRF in upcoming meetings 
with the Trust. The CQC also continue to monitor the Trust and will consider whether 
further action is appropriate or necessary. I look forward to any developments which could 
provide a deeper understanding of the underlying issues at the Trust and help preventing 
future deaths such as Mrs Holder’s. 

I strongly believe that working with the NHS to deliver learning from patient safety errors is 
crucial to changing the way patient safety is approached in the NHS.  

I hope this response is helpful. Thank you for bringing these concerns to my attention.  

Yours sincerely,

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