Prevention of Future Deaths reports · 2024

John Turner

Regulation 28 report to prevent future deaths, reference 2024-0525, written 3 Oct 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report3 Oct 2024
Reference2024-0525
DeceasedJohn Turner
CoronerChris Morris
Coroner areaManchester South
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS   

THIS REPORT IS BEING SENT TO:  
Care 

CORONER 

I am Chris Morris, Area Coroner for Manchester South. 

CORONER’S LEGAL POWERS   

, Secretary of State for Health and Social 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and 
regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 
http://www.legislation.gov.uk/ukpga/2009/25/schedule/5/paragraph/7 
http://www.legislation.gov.uk/uksi/2013/1629/part/7/made 

INVESTIGATION and INQUEST 

On 7th June 2024, I opened an inquest into the death of John Turner who died on 23rd August 2023 at 
Tameside General Hospital, Ashton-under-Lyne, aged 73 years.  The investigation concluded with the 
inquest which I heard on 27th September 2024. 

A post mortem examination determined Mr Turner died as a consequence of: 

1) a) Pulmonary Embolism; 

1) b) Deep Vein Thrombosis. 

At the end of the inquest, I recorded a conclusion of Natural Causes contributed to by Neglect. 

CIRCUMSTANCES OF THE DEATH 

Mr Turner died on 23rd August 2023 at Tameside General Hospital as a consequence of a Pulmonary 
Embolism due to a Deep Vein Thrombosis, neither of which had been identified when he previously 
presented at the hospital's Emergency Department on 20th August 2023.  

Mr Turner first became unwell whilst on holiday in Greece and experienced a cough and following 
his return home, progressive breathlessness. A course of oral antibiotics prescribed by a staff 
member at the GP surgery did nothing to improve his symptoms, leading Mr Turner to attend the 
Emergency Department where he was assessed and sent home without any further treatment in 
circumstances where a D-Dimer test requested by the triage nurse was not undertaken 

CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to concern. In my opinion 
there is a risk that future deaths will occur unless action is taken. In the circumstances it is my 
statutory duty to report to you. 

The court heard evidence as to a wide-range of factors ranging from demographics, difficulties in 
accessing primary care and increasing acuity of illness in an ageing population which have combined 
to create great pressure on hospital Emergency Departments. 

 
 
 In the present case, the court heard evidence as to significant deviation (which can particularly occur 
at times of high demand) from the Manchester Triage System which seeks to safely manage patient 
flow with reference to competing needs.   

In addition, it was almost 8 hours before the senior doctor who reviewed Mr Turner on 20th August 
2023 recorded her findings in the electronic patient record, in all likelihood reflecting competing 
clinical demands on her time. 

In the light of the above, I am concerned, as a practical consequence of unremitting demand on this 
and other Emergency Departments, the scope for identifying major or life-threatening illness which 
presents atypically is significantly reduced.  

ACTION SHOULD BE TAKEN   

In my opinion action should be taken to prevent future deaths and I believe you and your 
organisation have the power to take such action.    

YOUR RESPONSE   

You are under a duty to respond to this report within 56 days of the date of this report, namely by 
28th November 2024. I, the coroner, may extend the period.   

Your response must contain details of action taken or proposed to be taken, setting out the 
timetable for action. Otherwise you must explain why no action is proposed. 

COPIES and PUBLICATION   

I have sent a copy of my report to the Chief Coroner and 
Turner’s family, together with 

s of Weightmans LLP on behalf of the Trust. 

 of Leigh Day & Co. on behalf of Mr 

I have also sent a copy to the Care Quality Commission, Tameside Metropolitan Borough Council, 
NHS Greater Manchester Integrated Care Partnership and 
Parliament for Ashton-under-Lyne, who may find it useful or of interest.   

, Member of 

I am also under a duty to send the Chief Coroner a copy of your response.    

The Chief Coroner may publish either or both in a complete or redacted or summary form. He may 
send a copy of this report to any person who he believes may find it useful or of interest. You may 
make representations to me, the coroner, at the time of your response, about the release or the 
publication of your response by the Chief Coroner.   

Dated:   

3rd October 2024 

Signature:     Chris Morris HM Area Coroner, Manchester South.

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Dhsc (PDF)
Minister of State for Health (Secondary Care) 

39 Victoria Street 
London 
SW1H 0EU 

28th November 2024 

Our ref: 

Chris Morris  
Area Coroner for Greater Manchester South. 
His Majesty’s Coroner’s Office, 
1 Mount Tabor Street, 
Stockport 
SK1 3AG 

By email:

Dear Mr Morris,  

Thank you for the Regulation 28 report of 3rd October 2024 sent to the Secretary of State 
about the death of John Turner. I am replying as the Minister with responsibility for urgent 
and emergency care.       

Firstly, I would like to say how saddened I was to read of the circumstances of Mr Turner’s 
death, and I offer my sincere condolences to his family and loved ones. The circumstances 
your report describes are concerning and I am grateful to you for bringing these matters to 
my attention. 

The  report raises  concerns  regarding  poor patient  flow  and  delays  to  patient  care  due  to 
competing  clinical  demands,  particularly  during  times  of  high  demand  at  Tameside and 
Glossop Integrated Care NHS Foundation Trust  (TGHT). I recognise the concerns raised 
with  health  and  care  delivery  in  the  region,  which  align  with  representations  from  local 
Members of Parliament. 

In  preparing  this  response,  my  officials  have  made  enquiries  with  the  Care  and  Quality 
Commission and NHS England to ensure we adequately address your concerns. 

Patient  flow  is  a  significant  issue  facing  hospitals  across  the  country  which  can  lead  to 
unacceptable delays for patients.   

I am assured by NHS England that every patient at TGHT is triaged and prioritised based 
on their clinical presentation. I am informed that Mr Turner was triaged as a category 2 (to 
be seen by a clinician within 120 minutes) and was seen at 3 hours 13 minutes post triage 
due to the pressures in the emergency department on that day. I understand that TGHT has 
recently opened the rebuilt emergency department, which now has a larger footprint and the 
capacity to see more patients simultaneously. This is expected to improve waiting areas and 
reduce waiting times for patients.   

 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 At a national level, this government is committed to returning to the safe operational waiting 
time  standards  set out  in  the  NHS  Constitution. In doing  so,  we  will  be  honest  about  the 
challenges facing the health service and serious about tackling them. The Health Secretary 
ordered an independent investigation of NHS performance to provide an assessment of the 
issues and challenges it faces. This reported on 12th September 2024 and the investigation’s 
findings will feed into the government’s work on a 10-year plan to radically reform the NHS 
and build a health service that is fit for the future.  

The plan's reforms will support a reduction in the demand pressures on the health service 
through  three  shifts  to  ensure  the  health  service  can  tackle  the  problems  of  today  and 
tomorrow. These include: 

1.  shifting care from hospitals to the community,   
2.  from analogue to digital,  
3.  and sickness to prevention. 

In  the  short-term,  a  range  of  action  is  being  taken  by  the  NHS  to  improve  urgent  and 
emergency care performance, including by maintaining capacity gains in acute hospital beds 
and ambulance hours on the road achieved in 2023-24. There is also a focus on increasing 
the productivity of acute and non-acute services across bedded and non-bedded capacity 
and directing patients to more appropriate services in the community where these can better 
meet their needs.   

We have also ensured that every acute hospital has access to a care transfer hub. These 
hubs bring together professionals from the NHS and social care to manage discharges for 
people with more complex needs who need extra support.  In the integrated care systems 
that face the most discharge delays, the Department is working directly with partners across 
health and social care to drive improvements.    

I hope this response is helpful. Thank you for bringing these concerns to my attention.   

Yours sincerely, 

MINISTER OF STATE FOR HEALTH

Related reports

Other reports by Chris Morris

See all →

More reports categorised “Hospital Death (Clinical Procedures and medical management) related deaths”

See all →

Track Hospital Death (Clinical Procedures and medical management) related deaths

See every Prevention of Future Deaths report matching Hospital Death (Clinical Procedures and medical management) related deaths, and how often a new one appears.

What would an alert for this have sent me? Search the full text

Free to try — the preview shows the real matches and how many arrived in the last 12 months. Your first email alert is free.

These reports are published by the Chief Coroner's office at judiciary.uk and are © Crown copyright. The text here is reproduced from the published PDF so it can be searched. If something on this page is wrong, or you are a person named in it and want it reviewed, email drcjar@gmail.com and we will act promptly.