Prevention of Future Deaths reports · 2024

James Southern

Regulation 28 report to prevent future deaths, reference 2024-0529, written 4 Oct 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report4 Oct 2024
Reference2024-0529
DeceasedJames Southern
CoronerSarah Wood
Coroner areaNottingham
CategoryAlcohol, drug and medication related deaths
Organisation namedNottinghamshire Healthcare NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS  

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS  
THIS REPORT IS BEING SENT TO: 

The Chief Executive, Nottinghamshire Healthcare NHS Foundation Trust  

1  CORONER  

I am Miss Sarah Wood, Assistant Coroner, for the coroner area of Nottinghamshire. 

2  CORONER’S LEGAL POWERS  

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST  

On the 6th of June 2023, I commenced an investigation into the death of James Southern. 
The investigation concluded at the end of the inquest on the 2nd of October 2024. 
The conclusion of the inquest was drug related death.  

4  CIRCUMSTANCES OF THE DEATH 

and 

 at the time of death, which was the direct 

Jimmy died on the 31st of May 2023. He was found unresponsive by his father at his home 
address in Nottinghamshire. Jimmy suffered with pain and anxiety since his motorbike 
accident in 2002, and at times in order to cope, was known to self-medicate. There was 
an elevated reading of 
cause of death. Jimmy died from a polydrug toxicity.  
He was receiving care from Nottinghamshire Healthcare Trust following a discharge from 
Highbury Hospital, Nottingham. However, he wasn’t seen by the services in the months 
leading up to his death.  
The investigation and inquest identified there were errors in his records which misled 
medical practitioners and Jimmy into thinking a care coordinator had been allocated. 
There was also evidence that the records had not been uploaded in a timely manner and 
at times after death. There was also evidence that records were amended after death.  
Jimmy’s case was not transferred to another care coordinator when his care coordinator 
was absent. This meant Jimmy was left without care in the months leading up to his 
death.  

5  CORONER’S CONCERNS 

During the course of the inquest the evidence revealed a matter giving rise to concern. 
In my opinion there is a risk that future deaths will occur unless action is taken. In the 
circumstances it is my statutory duty to report to you.  

The MATTER OF CONCERN is as follows – 

•  That there remain potential issues of poor record keeping. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 •  There are concerns over the level of communication between professionals 

within the Trust and communication with patients. 

In my opinion, action should be taken to prevent future deaths and I believe you have the 
power to take such action.  

6  ACTION SHOULD BE TAKEN 

In my opinion, action should be taken to prevent future deaths and I believe you have the 
power to take such action. 

7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by the 29th of November 2024. I, the Coroner, may extend the period.  

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise, you must explain why no action is proposed. 

8  COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons: 

1. 
2. The Nottinghamshire Healthcare NHS Foundation Trust 
3. 

, Jimmy’s mother  

I am also under a duty to send a copy of your response to the Chief Coroner and all 
interested persons who in my opinion should receive it. 

I may also send a copy of your response to any person who I believe may find it useful or 
of interest.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest.  

You may make representations to me, the coroner, at the time of your response, about 
the release or the publication of your response by the Chief Coroner. 

9 

4th of October 2024         Miss Sarah Wood

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Nottinghamshire NHS (PDF)
Nottinghamshire Healthcare NHS Foundation Trust 
Duncan Macmillan House 
The Resource 
Porchester Road 
Mapperley 
NG3 6AA 

29th November 2024 

Private and Confidential 
HM Assistant Coroner Sarah Wood 

Dear Miss Wood 

Regulation 28 Response: Mr. James Southern 

I write in response to the inquest which was held 18th and 19th September and concluded on the 2nd 
October  2024  into  the  death  of  Mr  James  Southern.  We  accept  your  findings  in  relation  to  the 
received Regulation 28 and offer sincere apologies to the family of Mr Southern.  

Please find below the Trust response and actions taken. 

That there remain potential issues of poor record keeping. 

We recognise that there were failings in relation to the expected standards of record keeping in the 
case  of  Mr  James  Southern  and  this  fell  below  the  standards  expected  by  Nottinghamshire 
Healthcare NHS Foundation Trust and regulatory requirements of professional bodies. I would like 
to assure you that we have taken clear actions in relation to the concerns of individual practice in 
line  with  relevant  Trust  policy  including  investigating  through  formal  process  and  referral  to 
professional bodies. 

We  also  appreciate  that  the  systems  in  place  need  to  protect  patients  from  individual  errors  or 
omissions and therefore we have also looked at this in the wider context of services and developed 
some additional clinical quality standards for all staff in relation to record keeping (Appendix A). This 
information forms part of the current policy in relation to records management and will support staff 
awareness  and  personal  responsibility.  This  document  along  with  other  similar  documents  for 
differing grades and professional backgrounds have been shared with all Care Units within the Trust. 

In  reference  to  this  incident  and  other  incidents,  individual  accountability  is  a  current  focus  of 
development and in collaboration with the Royal College of Nursing the trust is developing bespoke 

The Resource, Duncan Macmillan House, Porchester Road, Nottingham NG3 6AA 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 training,  for  registered  and  unregistered  professionals.  Further  work  that  has  been  completed  in 
relation to ensuring quality and accurate record keeping is the development of specific training for 
all staff which join the current training programme and compliance overseen for assurance.  

To  provide  a continual  flow  of  assurance  we have also changed  the  process and documentation 
used within mandatory supervision sessions with all clinical staff to include a specific review of the 
quality of care being provided evidenced within the patient records. Further work is in progress to 
change the current content of the quarterly patient records audit to be more specific to patients being 
cared for in the community alongside increasing the frequency of the audit to monthly. The outcome 
of  the  audits  will  then  be  reviewed  and  overseen  within  the  Care  Unit’s  Quality  Oversight  Group 
(QOG) and Care Group QOG to ensure senior clinical oversight and assurance.  

There are concerns over the level of communication between professionals within the Trust 
and communication with patients. 

It  was  deeply  concerning  to  hear  the  experience  of  Mr  Southern  and  how  the  pathway  for  Mr 
Southern following his contact with the Crisis Team into the Local Mental Health Team (LMHT) was 
not properly agreed or communicated between teams, this then led to an avoidable delay which is 
not acceptable. We have reviewed the pathway between Crisis and LMHT services to ensure that 
clinical quality standards are in place. There are expected standards that Crisis teams have a clinical 
conversation with respective LMHT services before discharging a patient from the service. This will 
ensure  that  both  teams  are  in  agreement  to  the  plan  of  care  required  and  that  this  is  further 
communicated to the patient. This standard has been added to the Crisis Team Internal Working 
Instructions (IWI) and will be further discussed within their local QOG meetings from a wider learning 
perspective  to  support  learning.  Further  work  relating to  place-based  interface meetings  between 
teams is currently in progress which will oversee the current process of internal transfers of care, 
ensure  compliance  and  support  wider  team  communications  and  closer  working  relationships  to 
ensure patients receive the standard of care expected. In terms of caseload oversight and allocation 
there  is  now  an  improved  process  which  is  incorporated  within  the  LMHT  Internal  Working 
Instructions that has been shared and discussed with all teams with further oversight of assurance 
from weekly oversight meetings, supervision and audits to inform any further potential developments 
required.  

I  hope  that  the  information  contained  within  this  response  provides  assurance  to  you  and  Mr. 
Southern’s  family  that  we  have  heard  and  understood  the  concerns  raised  and  continue  in  our 
journey to make improvements subsequent to this process for future patient care. 

Yours sincerely  

Chief Nurse 

The Resource, Duncan Macmillan House, Porchester Road, Nottingham NG3 6AA

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