Prevention of Future Deaths reports · 2024

Patricia Lines

Regulation 28 report to prevent future deaths, reference 2024-0574, written 24 Oct 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report24 Oct 2024
Reference2024-0574
DeceasedPatricia Lines
CoronerRebecca Sutton
Coroner areaDurham and Darlington
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published4

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS

THIS REPORT IS BEING SENT TO:

1.  UK Health Security Agency
2.  Department of Health and Social Care
3.  NHS England

1

CORONER

I am Rebecca Sutton, assistant coroner, for the coroner area of County Durham and
Darlington

2

CORONER’S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act
2009 and Regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

3

INVESTIGATION and INQUEST

On 6 November 2023 an investigation into the death of Patricia Heather Lines, aged
77, was commenced. The investigation concluded at the end of the inquest before a
jury on 22 October 2024.  The medical cause of death was:

I a Septicaemic Shock
I b Necrotising Fasciitis, Right Shoulder
I c Invasive Group A Streptococcus Pyogenes Infection

II Type 2 Diabetes Mellitus; Ischaemic, Hypertensive and Valvular Heart Disease

The conclusion of the jury was “Accident”.

4

CIRCUMSTANCES OF THE DEATH

The deceased underwent an intramuscular Vitamin B12 injection into her right
shoulder on 17 October 2023. The following day she became unwell and was
admitted to hospital.  Blood tests revealed that the deceased was suffering with an
Invasive Group A Streptococcus Infection. Despite receiving hospital treatment, the
deceased’s condition deteriorated and she died on the 23rd October 2023. The post
mortem pathology evidence indicated that the most likely source of the Invasive
Group A Streptococcus Infection was the intramuscular injection; it was likely that
streptococcus bacteria was present on the skin of the shoulder at the time of the
injection and it was introduced into the deeper tissues of the shoulder when the
injection was administered.

5

CORONER’S CONCERNS

1

 During the course of the inquest the evidence revealed matters giving rise to concern.
In my opinion there is a risk that future deaths could occur unless action is taken. In
the circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows:

The nurse who administered the injection gave evidence that she did not clean the
skin prior to administering the injection.  She did not do so because she was following
both her training (she quoted from an NHS e-learning module on administering
intramuscular injections) and national guidance in the form of a document titled
“Immunisation Against Infectious Disease”, which is also referred to as “The Green
Book”.

Chapter 4 of “The Green Book” provides guidance on immunisation procedures.  In
relation to cleaning the skin the Green Book states as follows (at page 29):

If the skin is clean, no further cleaning is necessary. Only visibly dirty skin needs to be
washed with soap and water.

It is not necessary to disinfect the skin. Studies have shown that cleaning the skin with
isopropyl alcohol reduces the bacterial count, but there is evidence that disinfecting
makes no difference to the incidence of bacterial complications of injections (Del Mar
et al., 2001; Sutton et al., 1999).

The evidence that I heard at the inquest included that alcohol wipes are relatively
cheap and their use does not give rise to any significant risk. I note that the Green
Book states that cleaning the skin with alcohol reduces the bacterial count.  Common
sense would seem to suggest that reducing the bacterial count would reduce the risk
of bacteria being inadvertently introduced into the deeper tissues during an injection.
Whilst it is noted that the Green Book also makes reference to there being evidence
that disinfecting makes no difference to the incidence of bacterial complications, it is
also noted that the literature quoted is now over 20 years old.

6

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and I believe your
organisation has the power to take such action.

7

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by 20 December 2024. I, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting
out the timetable for action. Otherwise you must explain why no action is proposed.

8

COPIES and PUBLICATION

I have sent a copy of my report to the Chief Coroner and to the following Interested
Person, 
. I have also sent it to the GP surgery where the injection
was administered, who may find it useful or of interest.

I am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary
form. He may send a copy of this report to any person who he believes may find it
useful or of interest. You may make representations to me, the coroner, at the time of

2

 your response, about the release or the publication of your response by the Chief
Coroner.

9

24 October 2024

Rebecca Sutton HMAC County Durham and Darlington

3

Responses

4 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Browney House Surgery (PDF)
Browney House Surgery
Front Street
Langley Park
County Durham
DH7 9YT

Tel: 0191 373 2860
Fax: 0191 373 0685

Branch Surgery:
Croft View Surgery
3 Croft View
Lanchester
County Durham
DH7 OHY
Tel/Fax: 01207 521906

16.12.2024

Dear Rebecca Sutton, HMAC County Durham & Darlington,

Re:

Regulation 20 Report to Prevent Future Deaths.

Thank you for sending me the investigation report into the accidental death of Mrs. Patricia
Lines, aged 77.

I can confirm that this report has been discussed in Practice with both Clinicians and
Management staff.

The Practice will take the following actions in order to prevent similar cases from occurring.

This case will be used as a learning exercise in Clinical staff appraisals. It is important
that the outcome of this case can be used positively to prevent such cases from
happening again.
Staff will continue to attend Infection Prevention and Control courses annually or
sooner if required.
Clinical staff will enroll into an Injection Administration Training course to improve
practical competency in injection administration.
Staff will follow local and national up to date guidance for (a) the administration of
injections to patients and (b) skin preparation at the site of the injection before
administration.

The Practice feels that the above actions can have a positive impact for both Clinical staff
and Patients, preventing cases like this one from happening again.

Kindr ards
Response from Dhsc (PDF)
Received from  Department of Health and Social Care  27/11/24
PFD response

Good a(cid:332)ernoon,

Thank you for sending the Reg 28 report to the Department of Health and Social Care in rela(cid:415)on to 
the sad death of Patricia Lines.

The Department has reviewed the concerns outlined in the report and, as responsibility for guidance
on immunisa(cid:415)on procedures, including the "The Green Book", lies with UK Health Security Agency 
(UKHSA), we have determined that they are be(cid:425)er posi(cid:415)oned to address these issues. Since UKHSA
are also a named recipient in the report, we have engaged with them, and they have confirmed
receipt of the report and are working on their response.

Kind regards,

DHSC PFD Oversight Team
Quarry House, Quarry Hill, Leeds, LS2 7UE
Response from Nhse (PDF)
Ms Rebecca Sutton 
Assistant Coroner  
County Durham and Darlington Coroner’s Service 
Crook Coroners Court  
North Terrace 
Civic Centre 
Crook  
DL15 9ES  

National Medical Director  
NHS England  
Wellington House 
133-155 Waterloo Road  
London 
SE1 8UG 

20th December 2024  

Dear Coroner, 

Re: Regulation 28 Report to Prevent Future Deaths – Patricia Heather Lines 
who died on 23 October 2023  

Thank  you  for  your  Report  to  Prevent  Future  Deaths  (hereafter  “Report”)  dated  24 
October 2024 concerning the death of Patricia Heather Lines on 23 October 2023. In 
advance of responding to the specific concerns raised in your Report, I would like to 
express my deep condolences to Patricia’s family and loved ones. NHS England are 
keen to assure the family and the Coroner that the concerns raised about Patricia’s 
care have been listened to and reflected upon.   

Your Report raises the concern that both an NHS e-learning module on administering 
intramuscular injections and Chapter 4 of “The Green Book” do not advise to wash, 
wipe  or  disinfect  skin  that  already  appears  clean  at  the  site  of  and  prior  to 
immunisation. You also raised that the relevant section of “The Green Book” is now 
over 20 years old.  

My response to your Report has been informed by the Infection Prevention team here 
at NHS England. Our own Infection Prevention and Control (IPC) guidance aligns with 
‘The Green Book’ (UKHSA guidance, published on 11 September 2013), which serves 
as the national standard for vaccination and immunisation by injection. As you have 
noted in your Report, Chapter 4 of The Green Book indicates that skin preparation is 
unnecessary if the skin is clean and not visibly dirty. It is the responsibility of the UK 
Health Security Agency (UKHSA) to confirm that ‘The Green Book’ remains current 
and  to  update  it  when  required.  In  addition,  local  policies  should  inform  practice  in 
specific  cases  (e.g.  immunocompromised  patients).  NHS  England  will  review  the 
contents of UKHSA’s response once this has been received 

As part of our review into this case, we have identified additional sources of published 
guidance,  some  of  which  provide  conflicting  advice  on  the  practice  of  cleaning  a 
patient’s skin prior to immunisation. However, the maintenance and updating of such 
guidance falls outside of NHS England’s remit. Some examples include: 

•  The Royal Marsden manual of Clinical and Cancer Nursing Procedures 

(Medication: intramuscular injection - Royal Marsden Manual), which states: 
“Clean the injection site with a swab saturated with isopropyl alcohol 70% for 

                                                                                                                       
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 30 seconds and allow to dry for 30 seconds. To reduce the number of 
pathogens introduced into the skin by the needle at the time of insertion and 
to prevent a stinging sensation if the alcohol is taken into the tissues upon 
needle entry.”  

•  WHO guidelines (2010, p.7) recommend skin cleaning before injections, 
although these are global standards and are not specific to the UK.  

In Patricia’s case, it is entirely possible that this was an isolated incident, although it is 
difficult to comment on this without further information. The infection may have been 
due to factors such as commensal bacteria or external contamination, rather than a 
failure to clean the skin prior to injection. It is essential that healthcare practitioners 
administering intramuscular injections receive appropriate training to ensure they are 
proficient in best practices, including hand hygiene and infection prevention protocols. 

I  would  also  like  to  provide  further  assurances  on  the  national  NHS  England  work 
taking  place around  the  Reports  to  Prevent Future  Deaths.  All  reports  received  are 
discussed  by  the  Regulation  28  Working  Group,  comprising  Regional  Medical 
Directors,  and  other  clinical  and  quality  colleagues  from  across  the  regions.  This 
ensures  that  key  learnings  and  insights  around  events,  such  as  the  sad  death  of 
Patricia, are shared across the NHS at both a national and regional level and helps us 
to  pay  close  attention  to  any  emerging  trends  that  may  require  further  review  and 
action.   

Thank you for bringing these important patient safety issues to my attention and please 
do not hesitate to contact me should you need any further information.  

Yours sincerely,  

National Medical Director
Response from UK Hsa (PDF)
UKHSA North East 
Health Protection Team 
1st Floor, Newcastle Civic Centre,  
Barras Bridge, 
Newcastle upon Tyne  
NE1 8QH 

T: +44 (0)300 303 8596 

Ms Rebecca Sutton  
Assistant Coroner 
Co. Durham and Darlington 
Crook Civic Centre 
Co. Durham 
DL15 9ES 

26 November 2024 

Dear Ms Sutton 

Re: Ref: 2024-0574, Regulation 28 report to prevent future deaths  

Thank you for the prevention of future deaths report received by the UK Health Security 
Agency (UKHSA) on 25 October 2024.  

UKHSA would like to start this response by expressing our deepest sympathies to the family 
of Patricia Lines.    

The concerns raised in the report have been considered and reflected upon by UKHSA and 
its response is below.   

Invasive Group A Streptococcus  
Invasive group A streptococcus (iGAS) infection was introduced as a statutorily notifiable 
infectious disease in England and Wales in 2010 to enable public health actions to prevent 
and control the spread of infection through (a) the establishment of any potential sources of 
infection and (b) the establishment of any settings or contexts that may require a more 
detailed risk assessment to establish close contact and take action to limit possible onward 
transmission.  

Notification and UKHSA health protection investigation/action  
UKHSA’s North East health protection team (HPT) was notified that Mrs Lines had iGAS on 

20 October 2023, on the basis of a specimen taken on 18 October 2023. In line with UKHSA 
guidance, the HPT undertook contact tracing to identify vulnerable and symptomatic contacts 
of the case and establish their requirement for antibiotic treatment or chemoprophylaxis.   

1 

 
 
                                                                                        
 
 
 
 
 
 
 
  
  
 
 
 Vitamin B12 intramuscular injection  
Prior to the receipt of the prevention of future deaths report, the HPT was not aware that Mrs 
Lines had received an intramuscular injection prior to the onset of her symptoms. However, 
as the risk of infection following intramuscular injection is a rare but recognised complication 
of the procedure and given that no other linked case of infection had been reported, 
knowledge of this series of events would have been unlikely to alter the course of our 
investigation.  

Your report highlighted that, when questioned at the inquest, the nurse who administered the 
intramuscular injection cited guidance from the ‘Green Book’ regarding the requirement for 

the use of alcohol wipes prior to vaccination as well as an NHS e-learning module.  

Immunisation against infectious disease: the Green Book   
The ‘Green Book’ (officially entitled ‘Immunisation against infectious disease’) is a UKHSA 

publication (having previously been produced by Public Health England). It is the main 
authoritative resource for healthcare professionals involved in the delivery of immunisation 
programmes across the UK. The last printed version of the book was published in 2006; 
since then it has been published online. The publication contains two parts. Part 1 covers 
principles, practices, and procedures in relation to vaccination. Part 2 contains individual 
chapters in relation to vaccinations and vaccines for specific diseases.    

Response to concerns raised in the prevention of future deaths report  
The ‘Green Book’ advises that, prior to administration of vaccinations, only visibly dirty skin 

needs to be washed with soap and water and it is not necessary to disinfect the skin. This is 
because studies have shown that cleaning the skin with isopropyl alcohol reduces the 
bacterial count, but there is evidence that disinfecting makes no difference to the incidence 
of bacterial complications of injections.   

Furthermore, alcohol wipes may increase injection site reactions as alcohol may track 
intramuscularly, subcutaneously, or intradermally following vaccination. In addition, the use 
of alcohol wipes is not recommended prior to the administration of vaccines due to the 
theoretical risk of the alcohol deactivating a live vaccine. There is a lack of international 
consensus on the use of alcohol wipes prior to vaccination but the Green Book guidance 
aligns with the advice on vaccinations contained within the World Health Organization’s Best 
Practices for Injections and Related Procedures Toolkit.   

Although infection is a known risk associated with intramuscular injections, infections 
following administration of vaccinations remain rare. The ‘Green Book’ provides specific and 
clear guidance on the administration of vaccinations and should not be interpreted as a 
general guide for delivering all intramuscular injections.   

2 

 
 
 
 
 
 
 
 
  
 This is because the risks associated with other intramuscular injections may vary according 
to the specific product being used, including the nature and volume of the substance to be 
injected, the manner of its preparation, and the characteristics of the needle used to perform 
the injection. The manufacturer’s guidance contained within the product information may be 
a source of information for the delivery of intramuscular injections that are not vaccinations. 
UKHSA is unable to comment on the appropriateness of using alcohol wipes before 
administering Vitamin B12 injections, as this falls outside of its remit.  

Given the above information, and following discussions within UKHSA involving both the 
Specialist Vaccines team and the Infection Prevention and Control team, UKHSA has no 
plan to amend the ‘Green Book’ guidance in relation to the use of alcohol wipes prior to the 

administration of vaccinations.  

Thank you for bringing this matter to our attention.  

Yours sincerely,  

Regional Deputy Director for Health Protection, North East   
UK Health Security Agency  

3

Related reports

Other reports by Rebecca Sutton

See all →

More reports categorised “Hospital Death (Clinical Procedures and medical management) related deaths”

See all →

Track Hospital Death (Clinical Procedures and medical management) related deaths

See every Prevention of Future Deaths report matching Hospital Death (Clinical Procedures and medical management) related deaths, and how often a new one appears.

What would an alert for this have sent me? Search the full text

Free to try — the preview shows the real matches and how many arrived in the last 12 months. Your first email alert is free.

These reports are published by the Chief Coroner's office at judiciary.uk and are © Crown copyright. The text here is reproduced from the published PDF so it can be searched. If something on this page is wrong, or you are a person named in it and want it reviewed, email drcjar@gmail.com and we will act promptly.