Prevention of Future Deaths reports · 2024

Jaipreet Panesar

Regulation 28 report to prevent future deaths, reference 2024-0645, written 25 Nov 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report25 Nov 2024
Reference2024-0645
DeceasedJaipreet Panesar
CoronerHeidi Connor
Coroner areaBerkshire
CategoryCommunity health care and emergency services related deaths · Suicide (from 2015) · Mental Health related deaths
Organisation namedOxford Health NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28: REPORT TO PREVENT FUTURE DEATHS

NOTE: This form is to be used before an inquest.

REGULATION 28 REPORT TO PREVENT DEATHS

THIS REPORT IS BEING SENT TO:
1 Chief Executive, Oxford Health NHS Foundation Trust

1

CORONER

I am HEIDI J CONNOR, Senior Coroner for Berkshire for the coroner area of Berkshire

2

CORONER’S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act
2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

It is important to note the case of R (Dr Siddiqui and Dr Paeprer-Rohricht) v Assistant
Coroner for East London. This case clarifies that the issuing and receipt of a Regulation
28 report entails no more than the coroner bringing some information regarding a
public safety concern to the attention of the recipient. The report is not punitive in
nature and engages no civil or criminal right or obligation on the part of the recipient,
other than the obligation to respond to the report in writing within 56 days.

3

INVESTIGATION

The family requested me to refer to the deceased as Jai. I will reflect that in this report.

I conducted an inquest into the death of Jai which concluded on 21st of November
2024. I recorded a conclusion of suicide.

4

CIRCUMSTANCES OF THE DEATH

Jai was a 36 year old GP. She was found deceased on 27th of April 2023.

I have not detailed all of Jai’s contact with mental health services in this report.
Instead, I have focused on aspects of the chronology which are relevant to the
concerns I am raising.

Jai referred herself to the Crisis Response and Home Treatment Team (“the crisis
team”) on 21st of June 2022. She attended three appointments in June and July 2022,
and was discharged from the crisis team to Buckinghamshire Talking Therapies (“BTT”)

Regulation 28 – Before Inquest
Document Template Updated 30/07/2020

 on 29th of July 2022. Whilst under this team, Jai disclosed that she had made previous
suicide attempts.

From August 2022 onwards, the mental health support that Jai received was from
teams other than BTT. These teams used a different electronic records system (called
Rio). They are part of the same NHS trust, but it was not possible for clinicians to
access both systems.

After an attempt to refer Jai to the crisis team (by her GP) on 31st of August 2022, Jai
was provided with an appointment date with the community mental health team. The
appointment date was 8th of September 2022. Before that appointment could happen,
Jai attended accident and emergency (after being encouraged to do so by friends and
her GP). She was then admitted as a voluntary patient to a psychiatric ward, until 7th of
September 2022.

After she was discharged, Jai was under the crisis team for around 10 days. After that,
no medium or long term plan was put in place, and she was discharged back to the
care of her GP.

Jai took her own life in April 2023. She was not under secondary mental health
services at the time of her death.

5

CORONER’S CONCERNS

During the course of the investigation my inquiries revealed matters giving rise to
concern. In my opinion there is a risk that future deaths could occur unless action is
taken.

In the circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows:

1. The Trust’s own internal investigation highlighted the fact that no care co-

ordinator or key worker was provided to Jai after her discharge from hospital
on 7th of September 2022. The Trust’s initial plan was to review this by June
2024, and the aim now is for January 2025, almost two years from Jai’s death.
It is still not possible for teams using RiO and the BTT systems to access each
other’s clinical notes.

2.

6 ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and I believe you
(and/or your organisation) have the power to take such action.

Regulation 28 – Before Inquest
Document Template Updated 30/07/2020

 7

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this 
report,
namely by January 20, 2025.  I, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting 
out the timetable for action.  Otherwise you must explain why no action is proposed.

8

COPIES and PUBLICATION

I have sent a copy of my report to the Chief Coroner and to Jai’s family, via their legal
representative. I have also sent this report to the following recipients who have an
interest in this matter:

1. NHS England – I consider that these issues are likely to be national rather than

only local;

2. Legal representative for the GP practice involved in this case; and
3.

, Senior Coroner for Buckinghamshire, as a matter of courtesy.

who may find it useful or of interest.

I am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary
form. He may send a copy of this report to any person who he believes may find it
useful or of interest.

You may make representations to me, the coroner, at the time of your response about
the release or the publication of your response by the Chief Coroner.

9

Dated: 25/11/2024

HEIDI J CONNOR
Senior Coroner for Berkshire for
Berkshire

Regulation 28 – Before Inquest
Document Template Updated 30/07/2020

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Oxford Health NHS Foundation Trust (PDF)
Private & Confidential 
Heidi J Connor 
Senior Coroner for Berkshire 

Sent via email only to 

Chief Executive’s Office 
Trust Headquarters   

Littlemore Mental Health Centre 
Sandford Road 
Littlemore 
Oxford 
OX4 4XN 

13 January 2025 

Dear Senior Coroner Connor, 

Inquest into the death of Dr Jaipreet Panesar  
Report on Action to Prevent Future Deaths 
Response of Oxford Health NHS Foundation Trust 

Thank  you  for  your  letter  of  25th  November  2024  following  your  conclusion  into  the  tragic 
death of Dr Panesar. I write to respond to your concerns. 

The matters of concern that you identified are – 

1.  The Trust’s own internal investigation highlighted the fact that no care coordinator or 
key worker was provided to Jai after her discharge from hospital on 7th of September 
2022. The Trust’s initial plan was to review this by June 2024, and the aim now is for 
January 2025, almost two years from Jai’s death. 

2.  It is still not possible for teams using RiO and the BTT systems to access each other’s 

clinical notes. 

I understand that the Trust provided you with some documentation at the inquest relating to 
these  issues,  in  particular  a  statement  made  by  the  team  manager  of  the  Trust’s  Chiltern 
Crisis  Resolution  &  Home  Treatment  team,  a  statement  made  by  the  Head  of  Inpatient 
Services for Buckinghamshire, an email from the Deputy Clinical Lead of Buckinghamshire 
Talking Therapies (BTT) and a copy of BTT’s standard operating procedure.   

In relation to your first concern, I acknowledge that a delay in the completion of an action that 
arises  from  a  patient  safety  incident  investigation  is a  concern.   I have  asked  to  receive a 
report from the Oxford Healthcare Improvement Manager by the end of January 2025.  In the 
meantime, I am satisfied that the Quality Improvement project has been progressing well. The 
purpose of this project is for us to ensure that the changes made are sustainable and Trust 
wide and that they do indeed mitigate against the risk of a similar event. I have been informed 
that a meeting takes place every fortnight in order to review progress (the most recent meeting 
was on 17th December 2024).  The Trust is clear about the critical importance of the process 
by which a patient’s care is transferred from a ward to community teams.  It is a process that 
will always remain under scrutiny by Trust governance and audit. 

I understand that your second concern relates to records held by Buckinghamshire Talking 
Therapies (BTT).  It was the case that members of our secondary care services did not have 
access to those records in 2022 and 2023.  That remains the case, in that staff in secondary 
care  services  cannot  log  into  BTT’s  electronic  records  system  direct.  The  position  is  that 

 
 
 
 
 
 
 
 
 
 
 
 
 
 secondary  care  services  have  access  to  a  system  called  Thames  Valley  &  Surrey  (TVS) 
Shared  Care  Records/Graphnet,  to  which  system  BTT  has  uploaded  patient  information 
dating back to 1st May 2022. This upload concluded in November 2024. Subsequently, all 
patients accessing BTT will have information of their involvement with BTT uploaded on TVS 
each day (unless they have universally opted out of information sharing).  

More generally, our Intranet contains guidance on the use of Thames Valley & Surrey Shared 
Care Records and this guidance was most recently updated on 12th December 2024. 

For their part, some BTT staff have direct access to RiO, which is the electronic health records 
system used by the Trust’s secondary care services.  Those staff include the admin team, 
referral co-ordinators in SPA, and supervisors. BTT’s standard operating procedure records 
the  procedure  for  BTT  staff  to  do  so.    I  understand  that  you  have  received  a  copy  of  that 
operating procedure. I am satisfied that BTT’s access to RiO is established and effective for 
their purposes. 

I hope that this response provides you with the information that you require, but of course 
please do not hesitate to contact me if I can assist further.  

Yours sincerely, 

Chief Executive 

2

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