Prevention of Future Deaths reports · 2025

Jordanne Roberts

Regulation 28 report to prevent future deaths, reference 2025-0326, written 26 Jun 2025. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report26 Jun 2025
Reference2025-0326
DeceasedJordanne Roberts
CoronerDavid Reid
Coroner areaWorcestershire
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

NHS Trust ( “the Trust” ), Charles Hastings Way, Worcester WR5 1DD. 

, Acting Chief Executive, Worcestershire Acute Hospital 

1  CORONER 

I am David Donald William REID, HM Senior Coroner for Worcestershire. 

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 
2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

http://www.legislation.gov.uk/ukpga/2009/25/schedule/5/paragraph/7 
http://www.legislation.gov.uk/uksi/2013/1629/part/7/made 

3 

INVESTIGATION and INQUEST 

On 3 September 2024 I commenced an investigation and opened an inquest into the 
death of Jordanne Rose ROBERTS. The investigation concluded at the end of the 
inquest on 25 June 2025. 

The conclusion of the inquest was that Jordanne “died from an undiagnosed 
pulmonary embolism. Her death was contributed to by neglect”. 

4  CIRCUMSTANCES OF THE DEATH 

In answer to the questions “when, where and how did Jordanne come by her death?”, 
I recorded as follows: 

“On 10.8.24 Jordanne Roberts was assessed in the Emergency Department of the 
Alexandra Hospital, Redditch after falling down stairs at her home in Kidderminster. 
The locum doctor who assessed her discharged her home without waiting to read a 
full CT scan report, which identified that she had a pulmonary embolism. On the 
morning of 12.8.24 Jordanne collapsed suddenly at home, and died a short time later. 
A post mortem examination confirmed the cause of death to be a pulmonary 
embolism. Her death would probably have been prevented if the pulmonary embolism 
had been identified and treated in hospital.” 

5  CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to concern. 
In my opinion there is a risk that future deaths will occur unless action is taken. In the 
circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  

1)  Jordanne’s death arose because a locum doctor, said to be the most senior 
doctor on duty in the Emergency Department on 10.8.24, did not know that 
her CT scan taken that day would be reported in two parts. The initial report 
did not mention the presence of a pulmonary embolism, but did make clear 
that a second and final report was to follow. The doctor proceeded to make 
the decision to discharge Jordanne without reading the second and final 
report, which highlighted the pulmonary embolism; 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 2) 

In her evidence at inquest, 
confirmed: 
(a)  that all of the Trust’s own employed doctors receive training so that they 

 ( Head of Patient Safety at the Trust ) 

ensure that both parts of any CT scan report are read; 

(b)  that all new locum doctors working for the Trust are provided with an 

induction pack, which highlights the requirement to read both parts of any 
CT scan report. 

 was unable to confirm that steps have been taken to 

However, 
ensure that all locum doctors already working at the Trust have received the 
equivalent training. She indicated that they have been invited to attend 
education sessions in which this topic has been covered, but that no record is 
kept of whether those doctors did in fact attend. 

I am therefore concerned that unless and until the Trust is able to ensure that all 
locum doctors working at its hospitals have received training about the need to read 
both parts of a CT scan report, there remains a risk that ( as in this case ) life-
threatening conditions may go undiagnosed, and consequently that patients’ lives may 
be put at risk. 

6  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you, as 
the Acting Chief Executive of the Trust, have the power to take such action.    

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 21 August 2025. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting 
out the timetable for action. Otherwise you must explain why no action is proposed. 

8  COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following: 

(a) 

 ( Jordanne’s mother ). 

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. She may send a copy of this report to any person who she believes may find it 
useful or of interest. You may make representations to me, the coroner, at the time of 
your response, about the release or the publication of your response by the Chief 
Coroner.  

9 

26 June 2025 

David REID 
HM Senior Coroner for Worcestershire 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Worcestershire Acute Hospital NHS Trust (PDF)
Our ref: 

30/07/2025  

Dear Mr Reid 

Acting Chief Executive 
Worcester Acute Hospitals NHS Trust  
Executive Suite 
Sky Level 3 
Charles Hastings Way 
Worcester 
WR5 1DD 

Tel: 

Email: 

Re Regulation 28 Report to Prevent Future Deaths  

Please accept this letter in response to your Regulation 28 Report to Prevent Future Deaths 
received on the 1st July 2025, following the Inquest on the death of Jordanne Rose Roberts.  

In your Regulation 28 report, you identified the following matters of concern relating to the 
Worcestershire Acute Hospitals NHS Trust (WAHT). 

“That unless and until the Trust is able to ensure that all locum doctors working at it’s hospitals 
have received training about the need to read both parts of a CT scan report, there remains 
a risk that (as in this case) life-threatening conditions may go undiagnosed and consequently 
that patients lives may be put at risk.” 

In response to your specific concerns listed above please find below the actions the trust have 
taken: 

-  The learning from this investigation via an anonymised case study was discussed in 
regular shop floor teaching and board rounds (i.e. teaching in the department with the 
staff on duty), done over a period of time to maximise saturation and to cover all staff. 
-  A email containing this learning was sent to all our regular doctors, including locums, 

at the time 

-  There  was  also  a  lesson  of  the  week  circulated  post  the  completion  of  the  report 

reminding staff of this fact (see attached) 

In addition to this: 

-  The Trauma pathway is undergoing a huge change but is still in discussion phases that 

have not yet been made live.  

-  Adding  an  additional  pop-up  reminder  at  the  point  of  raising  the  CT  request  will  be 

added into the process under construction. 

Chair: 

Acting Chief Executive: 

The Trust is committed to being environmentally friendly, therefore where possible we use 100% 
recycled paper.  This paper has been made using no harmful chemicals in the manufacturing 
process. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 Please let me know if you require any further information.  
Yours sincerely 

Acting Chief Executive  

Chair: 

Acting Chief Executive: 

The Trust is committed to being environmentally friendly, therefore where possible we use 100% 
recycled paper.  This paper has been made using no harmful chemicals in the manufacturing 
process.

Related reports

Other reports by David Reid

See all →

More reports categorised “Hospital Death (Clinical Procedures and medical management) related deaths”

See all →

Track Hospital Death (Clinical Procedures and medical management) related deaths

See every Prevention of Future Deaths report matching Hospital Death (Clinical Procedures and medical management) related deaths, and how often a new one appears.

What would an alert for this have sent me? Search the full text

Free to try — the preview shows the real matches and how many arrived in the last 12 months. Your first email alert is free.

These reports are published by the Chief Coroner's office at judiciary.uk and are © Crown copyright. The text here is reproduced from the published PDF so it can be searched. If something on this page is wrong, or you are a person named in it and want it reviewed, email drcjar@gmail.com and we will act promptly.