Prevention of Future Deaths reports · 2025

Zara Cheesman

Regulation 28 report to prevent future deaths, reference 2025-0481, written 25 Sep 2025. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report25 Sep 2025
Reference2025-0481
DeceasedZara Cheesman
CoronerElizabeth Didcock
Coroner areaNottingham and Nottinghamshire
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS (1)

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS

THIS REPORT IS BEING SENT TO:

1.  The Chief Executive, East Midlands Ambulance Service NHS Trust (‘EMAS’)

1

CORONER

I am Dr Elizabeth Didcock, Assistant Coroner, for the coroner area of Nottinghamshire

2

CORONER’S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

3

INVESTIGATION and INQUEST

On 27.12.24, I commenced an investigation into the death of Zara Alice Cheesman

The investigation concluded at the end of the inquest on the 17th September 2025

The conclusion of the inquest was a Narrative as follows:

Zara  developed  meningococcal  meningoencephalitis,  a  devastating  disease,  with  early
symptoms likely beginning late afternoon on 19.12.24. These early symptoms were non-
specific, and the assessment of Zara at the Childrens Emergency Department at Queens
Medical Centre on 20.12.24 was reasonable, although it is likely that the meningitis was
in its early phase at this time.
The assessment on  21.12.24 by the  EMAS crew,  following  parents  again seeking  help
and  advice  as  they  had  identified  that  Zara  was  now  incoherent  and  confused,  should
have  led  to  an  admission  to  hospital,  which  would  have  led  to  treatment  for  the
meningoencephalitis, and on balance Zara would have survived had this occurred.
Zara’s illness continued to progress, and she became critically unwell, from the intracranial
effects of the disease, such that by the morning of 22.12.24, the situation was irretrievable.
The lack of recognition by the EMAS crew, of how unwell Zara was on 21.12.24, and the
failure to following key EMAS guidelines, led to her non-conveyance to hospital on that
day.
This failure to convey her to hospital, has made a more than minimal, negligible or trivial
contribution to her death.

Zara’s death was contributed to by neglect

4

CIRCUMSTANCES OF THE DEATH

Zara  died  on  23.12.24  at  Queens  Medical  Centre,  Nottingham  from  meningococcal
meningoencephalitis. She had been unwell from late afternoon on 19.12.24, with initially
vomiting,  and  a  fever,  then  developing  a  headache,  with  worsening  lethargy.  She  was
seen  in  the  Childrens  Emergency  Department  at  QMC,  on  the  afternoon  of  20.12.24,
following advice from the 111 service.

 The  assessment  by  the  two  clinicians  who  saw  her  on  that  day  was  thorough,  but
incorrectly identified that Zara had a vomiting bug, rather than meningitis in its early phase.
Zara  then  became  confused  with  incontinence,  and  worsening  lethargy  over  the
subsequent  hours,  with  development  of  a  more  severe  headache  overnight  on  the
20.12.24, which then seemed to settle. Family again appropriately sought advice from the
111 service around lunchtime on 21.12.24, as they were worried that she was incoherent,
confused with episodes of incontinence, and continuing vomiting.
The  111  service  recognised  that  she  required  an  urgent  ambulance  response,  and  an
EMAS technician/trainee technician crew made an assessment of Zara at home. Despite
family clearly setting out her symptoms and their concerns, the crew did not undertake an
adequate assessment - there was neither an adequate assessment of the history of her
illness, nor an adequate examination of Zara. The Technician attending did not recognise
her new confusion, and did not recognise how unwell she was. The crew did not recognise
that there was a requirement for discussion with a clinician, nor that she should have been
conveyed to hospital for a necessary assessment and treatment.
Zara continued to deteriorate, and family were understandably reassured that she had a
vomiting  bug,  likely  Norovirus,  as  Zara  had  now  had  two  assessments  that  had  not
resulted in an admission.
By the early morning of 22.12.24, Zara was critically unwell, with meningoencephalitis and
brain  swelling.  Despite  prompt  attendance  by  EMAS  and  Helimed  crews,  and  then  all
emergency management at the scene, in the Childrens Emergency Department and then
in PICU, Zara died in hospital on 23.12.24.
Accepting  that  meningococcal  meningoencephalitis  is  a  severe  and  life  threatening
disease that is rapidly progressive, and can be a difficult diagnosis to make in its early
phase, there was an opportunity missed to provide treatment on 21.12.24, that would have
likely been life saving.

5

CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern. In
my opinion there is a risk that future deaths will occur unless action is taken. In the
circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows:

1.  There  is  no  detailed  organisational  understanding  of  the  extent  of  the  issues

identified  in  this  case  -  that  of  the  very  limited  assessment  of  a  child  or  young

person, the reliance on the incorrect physiological scoring system used, and the

non- conveyance decisions made

2.  There  is  insufficient  audit  and  monitoring  of  EMAS  operational  staff  by  senior

clinical  staff,  to  ensure  there  is  both  understanding  and  following  of  key  EMAS

guidelines

3.  There  is  insufficient  continuing  professional  development  for  operational  staff  in

respect of the assessment of sick children and young people, with frontline staff

having limited knowledge and understanding of the Children and Young Persons

clinical guideline (that includes the importance of listening to parents, physiological

 scoring systems in children, and the significance of a change in mental state of a

child or young person)

I am not reassured that necessary actions to address these serious issues identified are

in place.

6

ACTION SHOULD BE TAKEN

In my opinion, action should be taken to prevent future deaths and I believe you have
the power to take such action.

7

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by the 20th November 2025. I, the Coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out
the timetable for action. Otherwise you must explain why no action is proposed.

8

.
COPIES and PUBLICATION
I have sent a copy of my report to the Chief Coroner and to the following Interested
Persons:

1.  The family

2.  The Nottingham University Hospitals NHS Trust

3.  The Nottingham and Nottinghamshire Integrated Care Board

I am also under a duty to send a copy of your response to the Chief Coroner and all
interested persons who in my opinion should receive it.

I may also send a copy of your response to any person who I believe may find it useful
or of interest.

The Chief Coroner may publish either or both in a complete or redacted or summary
form. He may send a copy of this report to any person who he believes may find it useful
or of interest.

You may make representations to me, the coroner, at the time of your response, about
the release or the publication of your response by the Chief Coroner.

9

25th September 2025                  Dr E. A. Didcock

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from East Midlands Ambulance Service (PDF)
Confidential  

Dr Elizabeth Didcock  

Assistant Coroner for the Coroner 
Area of Nottinghamshire  

Trust Headquarters 
1 Horizon Place 
Mellors Way 
Nottingham Business Park 
Nottingham 
NG8 6PY 

3 November 2025 

Dear Dr Didcock 

Re: Report regarding the case of Zara Cheesman deceased.  

Thank you for your letter dated 25 September 2025 regarding the Regulation 
28: Prevention of Future Deaths report following the inquest into the death of 
Miss Zara Cheesman. 

East Midlands Ambulance Service (EMAS) is fully committed to learning from 
serious incidents and ensuring that our services continually evolve to meet the 
highest standards of patient care and safety. We have undertaken a 
comprehensive review of the concerns raised in your report and have 
implemented a series of targeted actions to address the issues identified. 

Organisational understanding of the issues raised regarding clinical 
assessment of children and young people 

Under the leadership of our new Clinical Director the organisation is reviewing 
our approach to clinical governance, leadership and supervision. Senior 
clinicians in the Trust have been appointed to lead specific areas including a 
lead for children and young people. We acknowledge the shortcomings in the 
assessment and conveyance decisions in Miss Cheesman’s case and EMAS is now 
strengthening its systems to ensure robust paediatric assessment and decision-
making by our frontline clinical teams. All staff have access to the national 
ambulance clinical guidelines published by the Joint Royal Colleges Ambulance 
Liaison Committee (known as the JRCALC app) and these include specific 
guidance for febrile illness in children and medical emergencies in children. 

Page 1 of 3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 These form the basis of our educational content and clinical practice. In 
addition, all clinical staff have access to age-appropriate tools via our electronic 
patient record system (ePRF), including the Paediatric Observation Priority 
Score (POPS2), implemented in collaboration with East Midlands Acute Trusts. 

We have reinforced education around the appropriate use of physiological 
scoring systems, including NEWS2, through our annual training programmes 
and point-of-care guidance. A Trust-wide education initiative focused on 
paediatric conveyance decisions has been launched, supported by staff 
engagement events and a newly established working group to review policy 
effectiveness. 

To ensure immediate impact, we have issued a clinical bulletin outlining 
essential paediatric care principles, including mandatory referral protocols for 
non-registered and newly qualified staff. Additionally, we have adopted the 
UK Sepsis Trust’s standardised tool for paediatric sepsis assessment and 
management. 

Audit and Monitoring of Clinical Practice 

We have expanded our clinical audit programme to include mandatory reviews 
of paediatric care episodes. This ensures that both remote and face-to-face 
interactions are assessed for adherence to clinical guidelines. 
To enhance oversight, we have introduced compliance tracking for clinical 
bulletins and integrated this into our performance monitoring structures.  

Clinical support is available 24/7 via our central and divisional hubs, staffed by 
specialist clinicians and leadership teams. We also maintain strong links with 
external partners such as NHS 111, community teams, and specialist services, 
which are regularly utilised to support decision-making. As a part of 
developing our clinical leadership and supervision framework we have 
commenced a review of our remote support provision including the use of 
specialist and advanced paramedics.  

Continuing Professional Development (CPD) 

EMAS recognises the importance of ongoing professional development, 
including paediatric care. All staff have access to the nationally endorsed 
“Spotting the Sick Child” e-learning programme, and annual resuscitation 
training for children and young people is mandatory. 

In 2025–26, we have prioritised education on safe conveyance decisions 
involving children and young people. We have also hosted multidisciplinary 
workshops to gather staff insights and shape future CPD offerings. Registered 
clinicians benefit from access to ParaPass and ParaFolio, which digitally support 
guideline-aligned learning and portfolio development. 

Page 2 of 3 

 
 
 
 
 
 
 
 
 
 
 I hope that this response provides you with the appropriate level of assurance 
in relation to our commitment to continuous improvement of our services.  

Yours sincerely  

Chief Executive  

Page 3 of 3

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