Prevention of Future Deaths reports · 2013

Jean Miller

Regulation 28 report to prevent future deaths, reference 2013-0191, written 7 Aug 2013. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report7 Aug 2013
Reference2013-0191
DeceasedJean Miller
CoronerAlison Mutch
Coroner areaManchester (West)
CategoryCommunity health care and emergency services related deaths
Sourcejudiciary.uk record · original PDF
Responses publishednone published

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

Your ref :

Our ref APM/BJF/MILLER ER MAJESTY’S CORONER

Mr John Saxby Manchester West

Chief Executive
Pennine Care Trust
225 Old Street
Ashton-under —Lyne
Lancashire

OL6 7SR

7" August 2013

Dear Mr Saxby
Jean Miller (deceased)

On 3rd July 2013 I completed the Inquest into the death of Mrs Jean Miller, who died
on 24" January 2013 at The Royal Bolton Hospital. The cause of Mrs Miller’s death
was

ia. multi organ failure;

ib. sepsis;

ic. wound infection following elective incisional hernia repair; and

2. Atherosclerosis

Where a Coroner is satisfied that the evidence at an Inquest gives rise to a concern
that circumstances creating a risk of other deaths will occur or will continue to exist in
the future, and is of the opinion that action should be taken to prevent the occurrence
or continuation of such circumstances, the Coroner may report the circumstances to a
person whom the Coroner believes may have power to take such action. I announced
at the conclusion of the Inquest that I was proposing to make such a report under
Rule 43 of the Coroner’s Rules 1984 as amended. This is my report.

The circumstances revealed in the evidence before me included the following:

1. Mrs Miller was born on 19" August 1938

2. On the 14" November 2012 she was admitted to the Royal Bolton Hospital for
an incisional hernia repair operation.

3. She remained a patient at the Royal Bolton Hospital for post operative care. Her
surgica! wound was monitored for potential infection by the staff at the Royal
Bolton Hospital.She became hypoxic and as a result her oxygen levels were
menitored in addition to the wound.

HM Coroner’s Court, Paderborn House, Howell Croft North, Bolton, BL1 1QY
Tel: (01204) 338799 — Fax: (01204) 338798 Email: coroners@bolton.gov.uk

On 8" December 2012 she was examined by EEE who was satisfied that
she was medically fit for discharge home under the care of the district nursing
team.

The District Nursing Team began daily visits to Mrs Miller at her home address
from 10" December 2012.Their role was to dress and inspect the wound daily
to ensure Mrs Miller did not deteriorate and her wound healed satisfactorily.

. However they did not baseline her wound when they commenced their care of

Mrs Miller and the tissue viability team were not involved by the district nursing
team in Mrs Miller's care.

. Concerns about a deterioration in Mrs Miller’s wound resulted in a swab being

taken on 18" December 2012.

During their care of Mrs Miller the district nursing team carried out a number of
checks on Mrs Miller to try to identify if her condition was deteriorating.
However I was told that they did not take her temperature whilst caring for her.

. The inquest was told that district nurses within the trust did not take

temperatures as part of their routine care and were not expected to.The
inquest was further told that the district nurses were not issued with
thermometers as part of their medical kit when caring for patients.

10.One of the district nurses indicated that if she was worried a patient had a

temperature then she would check their forehead to see if they felt hot.

11.Mrs Miller was readmitted to the Royal Bolton Hospital on 24" December 2012

with what was described as a purulent discharge from the wound site. She
received treatment at the Royal Bolton Hospital following her admission
including further surgical intervention and was on the intensive care ward. She
died on 24" January 2013 at the Royal Bolton Hospital.

The evidence I heard at the Inquest established that:

1.

The wound was not of concern at the time of discharge from the Royal Bolton
Hospital and had there been concerns Mrs Miller would not have been
discharged.

The district nursing team were not able to fully monitor any possible
deterioration of the wound in the absence of a baseline assessment

. The specialist services of the Tissue Viability team were not accessed by the

District Nursing Team

. The basic nursing check of temperature taking using a thermometer was not

carried out by the district nursing team and there was no expectation of such
an action being carried out by their management team

. District Nurses with the Pennine Trust are not issued with thermometers to

assist them in the care of patients

. The quality of the notes kept by the District Nursing Team was poor

There was limited communication with the GP notwithstanding the proximity of
the District Nurses to the GP

. Mrs Miller’s wound had significantiy deteriorated by the time the District Nursing

Team identified she could no longer be cared for at home and required
readmission to hospital

My main concerns arising from the Inquest are:-

1.

The quality of care offered by the district nursing team arising from poor

practices being in place in particular a lack of baseline assessments and poor
understanding of the need to involve tissue viability specialists in such cases as
Mrs Miller’s

2. The lack of basic equipment issued to the District Nursing Team in particular
thermometers

3. Poor record keeping by the District Nursing Team

4. Poor communication by the District Nursing Team with the GP

Accordingly, I request the Trust to carry out a review of:

1. How the quality of patient notes are assessed and procedures to ensure that
there is substantial improvement in the quality of record keeping.

2. The equipment issued to the District Nursing Teams to ensure that all District
Nurses are in a position to carry out basic nursing checks such as temperature
checks

3. The systems in place for carrying out baseline assessments of patients under
the care of the District Nursing Team

4. The understanding of the District Nursing Team of the role of the Tissue
Viability Team and when their expertise should be utilised

5. Methods of and recording of communication with GPs

By virtue of Rule 43A(i) as a recipient of this report you must provide me with a
written response to it containing details of any action taken or which it is proposed be
taken. This must be provided within fifty six days beginning with the day upon which
this report is sent. If you wish to request longer than this period to respond you
should write to me requesting an extension of time and giving reasons.

In accordance with Rule 43 a copy of this report is being sent to the Secretary of State
for Health and all other properly interested persons identified at the Inquest. A list of
recipients can be found at the end of this letter. Your response will be shared with
those listed.

I look forward to hearing from you.

Yours sincerely

H M Assistant Deputy Coroner
Greater Manchester County (West)
Copies to :-

Secretary of State for Health

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