Prevention of Future Deaths reports · 2015

Keith Gallimore

Regulation 28 report to prevent future deaths, reference 2015-0184, written 11 May 2015. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report11 May 2015
Reference2015-0184
DeceasedKeith Gallimore
CoronerR Brittain
Coroner areaInner North London
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedCamden and Islington NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS
REGULATION 28 REPORT TO PREVENT FUTURE DEATHS
THIS REPORT IS BEING SENT TO:
(1) Wendy Wallace, Chief Executive, Camden and Islington NHS Foundation Trust
(CANDI)
1 CORONER
I am R Brittain, Assistant Coroner for Inner North London
2 CORONER’S LEGAL POWERS
I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.
3 INVESTIGATION and INQUEST
Keith Gallimore died on 4 December 2014, aged 30. The medical cause of death was the
combined toxic effects of heroin and cocaine. The inquest into his death was heard on 1
May 2015, at which I recorded an open conclusion. It was not possible to establish suicidal
intent to the necessary standard of proof, nor was it possible to determine that the death
was accidental.
4 CIRCUMSTANCES OF THE DEATH
Mr Gallimore had a background history of complications following appendicectomy, along
with significant psychological stressors, related to his social situation. This resulted in him
attending his General Practitioner, in order to seek help for anxiety and depression. He
was referred to the ‘iCope’ service provided by CANDI and consulted with a clinical
psychologist in November 2014.
Mr Gallimore discussed plans he had made for committing suicide at this consultation,
which prompted referral to the ‘Crisis Team’ within the same Mental Health Trust. A
referral note was made in the ‘Rio’ electronic medical records which could be accessed by
both iCope and the Crisis Team. This set out a summary of the psychologist’s
consultation, which was fully documented in iCope’s own electronic record system. This
system was not accessible by the Crisis Team but a request could be made to iCope for
the full documentation to be copied into the Rio records.
I heard evidence from the clinical lead of iCope that he was unclear as to why their records
were not accessible by others within CANDI but considered that there may be issues
regarding the potentially sensitive nature of these notes. He also set out his expectation
that notes made by iCope should be duplicated in the Rio notes.
A member of the Crisis Team reviewed Mr Gallimore a day after the referral was made, at
which time he did not report any ongoing plans for suicide, nor was he thought to have a
1
mental health diagnosis. He was discharged from the Crisis Team at this point (with
ongoing plans having already been made for follow­up within CANDI).
Unfortunately, he was found deceased at his home address on 4 December 2014.
5 CORONER’S CONCERNS
During the course of the inquest the evidence revealed matters giving rise to concern. In
my opinion there is a risk that future deaths will occur unless action is taken. In the
circumstances it is my statutory duty to report to you.
The MATTERS OF CONCERN are as follows. –
​ ​
(1) I am concerned that potentially important information, documented by a service
provided by CANDI, is not accessible by other services within the same Trust, without a
proactive request being made. It was not clear why this restriction is in place, nor what
steps could be taken if information was required in an ‘out­of­hours’ setting, at which time
the iCope service would not be available to copy notes to Rio.
Although there was no evidence that, had the iCope notes been available to the Crisis
Team, the outcome of Mr Gallimore’s case would have been different, I am concerned that
future deaths could result because of this issue.
6 ACTION SHOULD BE TAKEN
In my opinion action should be taken to prevent future deaths and I believe that the
addressee, has the power to take such action.
7 YOUR RESPONSE
You are under a duty to respond to this report within 56 days of the date of this report,
namely by 6 July 2015. I, the coroner, may extend the period.
Your response must contain details of action taken or proposed to be taken, setting out the
timetable for action. Otherwise you must explain why no action is proposed.
8 COPIES and PUBLICATION
I have sent a copy of my report to the Chief Coroner and to the Gallimore family.
I am also under a duty to send the Chief Coroner a copy of your response.
The Chief Coroner may publish either or both in a complete or redacted or summary form.
He may send a copy of this report to any person who he believes may find it useful or of
interest. You may make representations to me, the coroner, at the time of your response,
about the release or the publication of your response by the Chief Coroner.
9 11 May 2015
Assistant Coroner R Brittain
2

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Camden and Islington NHS Trust (PDF)
Camden and Islington INHS

NHS Foundation Trust

Executive office

4" Floor, East Wing
St Pancras Hospital
4 St Pancras Way
London NW1 OPE
Tel: 020 3317 7016
Fax: 020 7561 4461
www.candi.nhs.uk

17 July 2015
Assistant Coroner R Brittain
Inner North London
St Pancras Coroner’s Court
Camley Street
London N1C 4PP

Dear Assistant Coroner R Brittain
Re: Mr Keith Gallimore

| write further to your report on the above dated 11°" May 2015 in which you highlighted
concerns about the care delivered by the Trust to Mr Gallimore. Thank you for agreeing to
extend the deadline for this response by 20 July.

| wish to thank you for bringing your concerns to our attention and | am writing to address
the issues you have raised and give assurance that we have taken action to prevent future
occurrences.

Following the inquest into the death of Mr Gallimore you made the following observation in
logging a PFD.

‘Potentially important information, documented by a service provided by CANDI, is not
accessible to other services within the same Trust, without a proactive request being
made. It was not clear why this restriction is in place, nor what steps could be taken if the
information was required in an out of hours setting, at which point ICOPE would not be
available to copy notes to RIO. Although there was no evidence that, had the ICOPE notes
been available to the Crisis Team , the outcome of Mr Gallimore’s case would have been
different, | am concerned that future deaths could result because of this issue.’

| agree that there is a gap in information sharing between ICope and rest of the Trust, this is
because of the use of different electronic patient record systems. ICope is obliged to use
electronic patient records system called IAPTUS because of national data reporting
requirements, whilst all other services in the Trust use electronic patient records system
called RIO. ICope has an established protocol for checking all new referrals against the RIO
system and for making entries on RIO where patients have either current or recent contact
with the service.

Chair: Leisha Fullick Your partner in CRI
Chief Executive: Wendy Wallace care & improvement

a4 C&l is an NHS Foundation Trust providing treatment and social care for mental ill-health
S2Camden @ ISLINGTON and substance misuse in adults in parinensAl with Camden and Islington councils.

Camden and Islington INHS
NHS Foundation Trust

However, the problem arises when a patient presents to secondary care services (these use
RiO) for the first time. There is no way of staff identifying if they are a current or past user of
Cope, and even if the patient advises them that they have been attending ICope, there is no
way of accessing the relevant information directly. This would require a call to the ICope
services and, if this occurs out of hours, there will be no staff in ICope to provide the
information. This is of particular concern for the Trust Crisis teams.

One possible solution would be for all ICope staff to enter all their patient data on RIO as
well as IAPTUS. Given the number of referrals to the service (some 17,000 in the last year)
this is impractical and would mostly be of little benefit. Following discussion between leads
in our Acute Division and ICope it was agreed that the most effective solution would be to
provide IAPTUS training to a small number of front-line staff (who provide services 7 days a
week/ 24 hours a day) in the Acute Division. This means that staff working in the acute
assessment teams will able to make routine checks on all new patients against the IAPTUS
system and have immediate access to the full clinical notes. All IAPT staff are already trained
on the use of RiO electronic system and have access to RiO. As the Trust changes to different
electronic records system Carenotes in September 2015 all IAPT staff will be trained to use
Carenotes.

We have identified the teams in the Acute and staff within those teams who will receive
IAPTUS training; the teams are: Psychiatry Liaison Teams at the Royal Free Hospital, the
Whittington Hospital and the University College London Hospital; Islington and North and
South Camden Crisis Resolution Teams, and the Bed Management team. We have agreed
with our contractor for the provision of training, which will take place at the end of
September.

| hope you are satisfied that we have taken action to address the concern which you have
very helpfully raised.

Yours sincerely,

endy Wallace
Chief Executive

Chair: Leisha Fullick Your partner in
Chief Executive: Wendy Wallace care & improvement
Pa 4 C&l is an NHS Foundation Trust providing treatment and social care for mental ill-health
ZECamden ISLINGTON and substance misuse in adults in partnership with Camden and Islington councils.

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