Prevention of Future Deaths reports · 2016

Liam Lambert

Regulation 28 report to prevent future deaths, reference 2016-0335, written 20 Sep 2016. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report20 Sep 2016
Reference2016-0335
DeceasedLiam Lambert
CoronerLydia Brown
Coroner areaLeicester City and South Leicestershire
CategorySuicide (from 2015) · State Custody related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS

THIS REPORT IS BEING SENT TO:

, Governor HMP YOI Glen Parva

Michael Spurr, Chief Executive, National Offender Management Service.
Rt Hon Elizabeth Truss MP, Lord Chancellor and Secretary of State for Justice.

1

CORONER

am Lydia Brown, assistant Coroner, for the area of Leicester City and Leicestershire

South

2

CORONER'S LEGAL POWERS

make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009

and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

3

INVESTIGATION and INQUEST

On 25~h March 2015 I  commenced an investigation into the death of Liam Adrian John
Lambert.
The Inquest concluded on 7t" September 2016.The Jury's conclusion was:
Suicide- Narrative Conclusion.(Questions and Answers).
1.
Were the alleged incidents of bullying adequately recorded in all required documentation
on each occasion? Answer. No.
Were all appropriate persons notified to afford a proper opportunity to avoid future
occurrences, such as the Acorn workshop staff?
Answer. No.
2. ACCT Document.
Was this fully completed with all relevant information? Answer. No.
Did it accompany Liam on each occasion when he left the unit? Answer. No.
Did it identify the relevant issues, needs and risks and adequately plan actions to
resolve or reduce these? Answer. No.
Were all appropriate individuals or organisations invited to the ACCT reviews on each
occasion? Answer. No.
Was it appropriate to close the ACCT on 19th March 2015? Answer. No.
3.
Are there any other factors or circumstances outside the prison you feel to be relevant?
Answer. Lack of family contact, bad relationship with his father in England, Liam's
trouble with a restraining order with his girlfriend and the lack of contact with his family in
Australia.

4.
Was there a delay in identifying the discovery of Liam on evening of 19th March 2015 as
requiring a code blue (emergency medical) response?
Answer. Yes.
If so, did that delay possibly contribute to the outcome? Answer. Yes.
Was there a delay by prison staff in assisting paramedics to reach Liam's cell on that
night? Answer. Yes.
If so, did the delay possibly contribute to the outcome? Answer. Yes.

 Cause of death:

1a Hypoxic brain injury
1 b Asphyxia
1c Hanging

4

CIRCUMSTANCES OF THE DEATH

Liam arrived in Glen Parva Young Offenders Institution at the beginning of February
2015. His anticipated release date was 1St April 2015. On 12~h March he caused minor
deliberate self harm and an ACCT document was opened, noting that the reason for his
self-harm was due to bullying on the wing. He was identified as being socially isolated
as his family were living in Australia.  He had no visits and made no telephone calls: an
official visitor was planned but did not see him before he died. Liam was assaulted on 2
separate occasions by different individuals, despite being moved from the wing where
the bullying had taken place, as these individuals were encountered in general areas of
the prison estate. Proper consideration of the risks, the available intelligence and Liam's
activities would have avoided these assaults.
The ACCT was not fully or properly completed or utilised and was closed
inappropriately.
On the day Liam ligatured himself, the ACCT was closed, he later that afternoon asked
for and was granted a move to a single cell. He was discovered hanging later in the
evening. The emergency response of the prison officers was not according to policy,
and there was a delay in assisting the ambulance crew to attend scene.

5

CORONER'S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern. In
my opinion there is a risk that future deaths will occur unless action is taken. In the
circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows:-

1.  The ACCT document was not completed fully, did not accompany Liam around
the prison as it should have and not all appropriate individuals were invited to
the reviews. Available documentary information was not read or used, and
pressures of time were cited to explain these failings.  Consideration should be
given to formally confirming that all necessary documentation has been
considered prior to the ACCT review, and to ensure the Officers and Healthcare
staff are aware of their responsibilities.

2.  This ACCT was only open for a short period. It did not serve Liam's needs

properly and was closed before any review system picked up the inadequacies.

3.  The Governor provided evidence that resourcing was affecting the ability of

officers to carry out their duties regarding keeping prisoners safe from self harm.
I n this particularly vulnerable population of young men, their safety is paramount
and this should be the first consideration.

ACTION SHOULD BE TAKEN

I n my opinion action should be taken to prevent future deaths and I  believe you have the
power to take such action.

7

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by Tuesday15th November 2016. I  the Coroner may extend the period.

 Your response must contain details of action taken or proposed to be taken, setting out
the timetable for action. Otherwise you must explain why no action is proposed.

8

COPIES and PUBLICATION

have sent a copy of my report to the Chief Coroner and' to the following Interested

Persons:

 (Mother)

 (Father)

Prison and Probation Ombudsman
Leicestershire Partnership Trust
University Hospitals of Leicester
Lester Morrill Solicitors (Representing Mother)
Government Legal Department
East Midlands Ambulance Service
Thompsons Solicitors.

am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary
form. He may send a copy of this report to any person who he believes may find it useful
or of interest. You may make representations to me, the coro  , at the time of your
response, about the release or the publication of your re  onse by the Chief Coroner.

9

[DATE] 
20th September 2016.

[ IG  E 

RONER]

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Noms (PDF)
3'

National Offender
Management Service

Safer Custody and Public
Protection Group
Naiionai Offender Management Service
4th Fioor, Ciive House,
74 Petty France,
London, SW1H 9HD

Dear Mrs Brown

Inquest into the death of Liam Adrian John Lambert

Thank you for your Regulation 28 Report of 16 September 2016. Your report has been passed
to Safer Custody and Pubiic Protection Group in the National Offender Management Service
(NOMS), as we are responsible for policy on suicide prevention and for sharing learning from
deaths in prison custody.  i  am responding on behalf of the Secretary of State for Justice, the
Chief Executive of NQMS and the Governor of HMP & YOI Glen Parva.

i will address each of the matters of concern that you have raised in turn.

1 The ACCT documenf was not completed fully, did not accompany Liam around fhe
prison as if should have and not all appropriate individuals were invited to the reviews.
Available documentary information was not read or used, and pressures of time were cited to
explain these failings.  Consideration should be given to formally confirming that all necessary
documentation has been considered prior fo the ACCT review, and fo ensure the officers and
Healthcare staff are aware of their responsibilities.

You will be aware that Prison Service Instruction 64/2011 Safer Custody sets out the relevant
policy, and that chapter 5 describes the processes associated, Assessment, Care in Custody
and Teamwork (ACCT) document.  A Safer Custody toolkit was introduced at Glena Parva in
August 2016, providing.clear local instructions that are in accordance with the national policy,

In September 2016 all staff were reminded at staff briefings of the need for all ACCT documents
to be completed fully,  and that they should  record  all  relevant information  in  the ACCT
document, and in the wing observation boak and on P-NOMIS where appropriate.  Staff were
also reminded that ACCT documents must accompany prisoners when they mave around the
prison,  Management checks are now regularly undertaken to ensure that staff are correctly
completing the documents, and all ACCT documents are quality assured and monitored by the
Head of Safer Custody.

A notice has been issued to remind staff of their responsibilities when attending ACCT case
reviews, and a local template for reviews was introduced In October 2016. This prompts case
managers to check that all relevant documentation is available and requires them to confirm that
they have read it before undertaking the review. Anew scheduling system was also introduced
in October 2016, and this will ensure that sufficien# time is allocated to all future case review
meetings.

2 The ACCT was only open for a short period, !f did not serve Liam's needs properly and
was closed before any review system picked up the inadequacies.

 The Safer Custody toolkit that was introduced in August 2016 provides clear instructions to staff
regarding ACCT procedures, including the importance of ensuring that ail relevant risks and
triggers are considered before the ACCT document is closed.

In September 2016 ACCT case  managers were reminded  of the importance of a multi-
discipiinary  approach to  ACCT reviews, particularly  when  making  decisions to  close  the
document.  They were also reminded to  check that the ACCT care  map addresses the
prisoner's needs and that all the actions must be completed satisfactorily before the ACCT
document is closed.  Management checks are now regularly undertaken to ensure that staff
correctly follow these procedures, and all ACCT documents are.quality assured and monitored
by the Head of Safer Custody.  The Governor is  confident that the new system of more
consistent  management checks, introduced  in  July  2016, has significantly  improved  the
implementation of the ACCT process at the prison.

The two matters of concern that you have raised about the operation of the ACCT process in
this case are reflected in the outcome of a national review undertaken in 2015, which found that
the policy and system are sound, but that work is needed on improving compliance with policy
and the quality of delivery of care, The review made 2Q recommendations, including revisions
to the policy and to the form, and these are currently being addressed.  We aim to complete
implementation by March 2017, and will continue to monitor the pertormance of the ACCT
system to ensure that the anticipated improvements are delivered.

3 The Governor provided evidence That resourcing was affecting the ability of officers to
carry out their duties regarding keeping prisoners safe from self-harm. In this particularly
vulnerable population of young men, their safety is paramount and this should be the first
consideration.

Staffing  levels  in  public sector  prisons  have  been set through  a benchmarking  process,
designed to provide sufficient staff for the prison to operate safely, decently and securely. .The
Governor has raised concerns about the staffing level at Glen Parva, and recently submitted a
business case to increase by 12 prison officers the benchmark operating level set for the prison.
This is under consideration.  Moreover, the prison has frequently been operating below this
level, as there are currently a number of staff vacancies, most significantly at prison officer and
operational support grade levels, and these are having an impact on the regime.  Where there
are  insufficient  staff  available  to  deliver  the  new  benchmarked  regime,  proportionate
curtailments to the regime are made.  Staff recruitment is happening at pace to ensure that
these curtailments are temporary; and we will continue to safeguard the access to activities and
facilities which are important to prisoners and their rehabilitation,

NOMS is committed to delivering safe, decent and secure prisons, and to identifying and
supporting those at risk of suicide and self-harm. Additional funding of £10m for prison safe#y
was announced in May 2015, and Glen Parva was one of a number of establishments that
received extra resources, which have been used on a number of initiatives including security
measures to detect mobile phones and other contraband entering the prison and partnership
working with organisations providing support to prisoners, for instance in managing issues of
debt.

In the light of the evidence of increased violence and higher levels of self-inflicted  deaths in
prisons, the Secretary of State for Justice recently announced that an additional 2,500 more
prison officers will be employed across the prison estate by the end of 2018. This includes an
immediate investment of £14m to bring over 400 additional prison officers into ten particularly
challenging prisons by March 2017. This will allow every offender to have a dedicated prison
officer offering regular, one-to-one support.

 The Secretary of State also announced further moves to modernise the prison estate, including
the intention to seek planning permission to redevelop the site at Glen Parva to construct a new,
modern prison. The current establishment will close to facilitate this redevelopment.

Thank you for bringing these matters of concern to our attention. We hope that the contents of
this letter have been helpful in providing some national context and assurance that the concerns
that you have raised are being addressed locally at Glen Parva.

Yours sincerely

ate---~

N~MS Equality, Rights and Decency Group

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