Prevention of Future Deaths reports · 2016

Daphne McCorkle

Regulation 28 report to prevent future deaths, reference 2016-0337, written 19 Sep 2016. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report19 Sep 2016
Reference2016-0337
DeceasedDaphne McCorkle
CoronerHenrietta Hill QC
Coroner areaLondon Inner (South)
CategoryCommunity health care and emergency services related deaths
Organisation namedLewisham and Greenwich NHS Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS
THIS REPORT IS BEING SENT TO:
(1) The NHS Lewisham Clinical Commissioning Group

(2) The London Borough of Lewisham, Adult Social Care
Department

1 | CORONER

lam HENRIETTA HILL QC, Assistant Coroner, for the coroner area of Inner
South District of Greater London.

2 | CORONER’S LEGAL POWERS

| make this report under paragraph 7, Schedule 5, of the Coroners and Justice
Act 2009 and regulations 28 and 29 of the Coroners (investigations) Regulations
2013.

3 | INVESTIGATION and INQUEST

DAPHNE MCCORKLE, then aged 93 years, died on 20 November 2014. An
investigation into her death was opened on 28 November 2014 and an inquest
held over 19 April 2016 and 8 September 2016.

The medical cause of Mrs McCorkle’s death was recorded as follows:

(a) Sepsis
[.(b) Infected pressure sore
ll. | Pancreatitis and right sided cerebral infarction

| returned a narrative conclusion as follows:

Mrs McCorkle was discharged from hospital on 2 October 2014 with a Grade 2
pressure sore. This deteriorated while she was being treated in the community
and on 4 November 2014 she was admitted to hospital (University Hospital,
Lewisham). She died there on 20 November 2014 as a consequence of sepsis
caused by the pressure sore, which had become infected.

4 | CIRCUMSTANCES OF THE DEATH
The circumstances of the death are as follows:

(1) Mrs McCorkle was discharged from hospital on 2 October 2014 with a
Grade 2 pressure sore.

(2) On discharge from hospital a care plan required that she be visited by
District Nurses while she was in the community.

(3) | accepted expert evidence to the effect that there were a range of

issues with the care Mrs McCorkle received from the District Nurses
(which had to some degree been accepted by the Trust).

(4) These issues included concerns about (i) the number of visits that
were made to see Mrs McCorkle; (ii) the quality of the assessments at
those visits; and (iif) the quality of the documentation (which meant
one could not be confident that the proper assessments were carried
out or plans put in place).

(5) Further, (iv) there had been inadequate reviews of the care plans that
were made; and (v) by the time Mrs McCorkle’s pressure sore became
a grade 3 pressure sore (on 18.10.14) the Tissue Viability Nurse
should have been contacted, but this did not occur until very late in the
chronology (on 31.10.14).

(6) Finally there was evidence before me that (vi) the District Nurses had
not provided the professional carers or members of Mrs McCorkle’s
family with advice that they should have received to ensure regular
turning of her at night.

(7) | accepted the expert evidence that in many cases if they are properly
treated, pressure sores can be reversed in terms of their classification
and that if proper, or the best, treatment is given, pressure sores can
be avoided entirely

(8) However Mrs McCorkle’s pressure sore did deteriorate and she
became very unwell in late October 2014. On 4 November 2014 Mrs
McCorkle was admitted to hospital (University Hospital, Lewisham).
She died at University Hospital, Lewisham on 20 November 2014 as a
consequence of sepsis caused by the pressure sore, which had
become infected.

(9) | concluded that on the balance of probabilities, the issues with Mrs
McCorkle’s care by the District Nurses, as identified above, more than
minimally contributed to her death. :

CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to
concern. In my opinion there is a risk that future deaths will occur unless action
is taken. In the circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are that:

(1) On the expert evidence, there will be cases where a patient should be
turned every 2/3 hours, even at night, to ensure that the risk of pressure
sores being caused or worsened is properly managed.

(2) In some cases where this level of turning is required, family members
will not be able to perform that task.

(3) However | was informed during the inquest that Lewisham District
Nurses (for whom | understand the NHS Lewisham Clinical
Commissioning Group is responsible) will not visit patients at home at
night.

(4) | was also informed that agency carers (whose care | understand is
commissioned by the London Borough of Lewisham, Adult Social Care
Department) will not visit at night either.

(5) This leaves a gap in provision for some patients and is a concern.

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and | believe your
organisation has the power to take such action.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this
report, namely by 17 November 2016. |, the Coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken,
setting out the timetable for action. Otherwise you must explain why no action is
proposed.

COPIES and PUBLICATION

I have sent a copy of my report to the Chief Coroner and to the following
Interested Persons: the family of Mrs McCorkle and Lewisham and Greenwich
NHS Trust.

| am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or
summary form. He may send a copy of this report to any person who he
believes may find it useful or of interest. You may make representations to me,
the coroner, at the time of your response, about the release or the publication of
your response by the Chief Coroner.

Signed ....... Henrietta Hill QC... .ccecccceeceiniesecestennneesssees
Assistant Coroner

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Respondent Not Named (PDF)
ga NOV 2016

Lewisham
Clinical Commissioning Group

Mr John Thompson 4
Clerk to Senior Coroner 2™ Floor, Cantilever House
Coroner for Inner South District Greater London Eltham Road
inner London South Coroner’s Court London

1 Tennis Street SE12 8RN

Southwark ;

SE1 1YD mai
Website: www.lewishamecq.nhs.uk

Telephone: 0207 206 3345
Fax: 0207 206 3226

1*' November 2016

Dear Mr Thompson
Thank you for sending the Coroner’s concerns in relation to the death of Mrs McCorkle.

Lewisham CCG was not present at the inquest, but has been named as being able to take action to
prevent future deaths.

As commissioners of the Lewisham community District Nursing services, provided by Lewisham and
Greenwich NHS Trust, we are responsible for ensuring the quality and safety of patients discharged to
their care. We will take steps to ensure that there is a marked improvement in the risk assessment of
patients who are discharged from hospital with pressure ulcers into the care of community services. We
have established a Community Pressure Ulcer Panel with the Lewisham and Greenwich NHS Trust and
London Borough of Lewisham as part of adult safeguarding processes to review the causes and
predisposing factors of pressure ulcers and to ensure that adequate care, interventions and protection
arrangements are in place. Additionally we established an “acute pressure ulcer panel” which reviews the
Root Cause Analysis (RCAs) of all pressure ulcers acquired in the community and ensures the lessons
learned are taken back to practice. This has seen a significant reduction in community acquired pressure
ulcers and changed practice in skin care by Domiciliary Care Agencies. We will also take steps to ensure
that where a patient is discharged by choice into the care of their family, they are supported to be able
to care for them at home. When a family is unable to provide this level of support, the patient should not
be discharged home and alternative arrangements made including assessment for eligibility for
Continuing Health Care (CHC) in a nursing home. We will be monitoring this through our contract
management process at the Clinical. Quality Review Group (CQRG).

In some exceptional circumstances and if there is eligibility, CHC can include 24 hour nursing care for
patients at home. Examples of this could be long term such as patients who are ventilated or short term
for those at the immediate end of life where they have chosen to die at home. This type of 24 hour
nursing care is commissioned on a case by case basis from mainly private providers and is needs
assessed.

Patients who reach the thresholds for continuing health care (CHC) may be cared for at home or in a

nursing home, depending on their personal choice. However many patients and their families chose to
care for their loved ones at the end of life or if they have long term conditions. They are supported by

Chair: Dr Mare Rowland Chief Officer: Martin Wilkinson

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