Prevention of Future Deaths reports · 2017

Michael Uriely

Regulation 28 report to prevent future deaths, reference 2017-0069, written 22 Mar 2017. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report22 Mar 2017
Reference2017-0069
DeceasedMichael Uriely
CoronerShirley Radcliffe
Coroner areaLondon Inner (West)
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published2

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS

THIS REPORT IS BEING SENT TO

1. Professor Sir Brian Keogh
National Medical Director
NHS England
Rm 504 Richmond House
Whitehall
London SW1A 2NS

2. Professor lan Cummings OBE
Health Education England
1* Floor Blenheim House
Duncombe Street
Leeds LS1 4PL

3. Sir Andrew Dillon CBE
National Institute for Clinical Excellence

Midcity Place

71 High Holborn

London WC1V 6NA
1 | CORONER

1am Dr Shirley Radcliffe for the coroner area of Inner West London

2 | CORONER’S LEGAL POWERS

| make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

3 | INVESTIGATION

On 15" and 16" March 2017 an inquest was held touching the death of Mr Michael
Uriely and concluded on 16"" March 2017 with a narrative conclusion.

4 | CIRCUMSTANCES OF THE DEATH
Circumstances of death

Michael Uriely was diagnosed with asthma at the age of 2 % years. His asthma started
to deteriorate during 2014 when he needed six courses of oral prednisolone for asthma
attacks and then further during 2015. In the seven months before Michael’s tragic
death, his asthma, was uncontrolled, difficult to control, and probably severe.
Furthermore, there were a number of missed opportunities by health professionals
during these seven; had these been managed differently according to the NRAD
recommendations and the BTS/SIGN guidelines, the outcome might have been altered.
From the medical records, it seems that no single clinician took overall responsibility
for ensuring continuity and the ongoing management of Michael’s asthma; there was

no evidence of an ongoing coherent plan for the management of this child’s chronic ‘at-
‘risk’ condition. Despite Michael’s high risk status, he was not referred to or seen by a
specialist respiratory paediatrician, which was a clear recommendation in the NRAD
report.

CORONER’S CONCERNS

After reading the letter from the LFB | share their concerns in relation to potential
inadequacy of fire risk assessments.

The MATTERS OF CONCERN are as follows. —

1) The care management and treatment of this child during his final year of life with
an exacerbations of asthma was centred solely on treating the immediate
presentation as an isolated acute event seeking its stabilisation and returning him
to the care of his family.

2) There was:-

i) No co-ordinating record of these occasions.

ii) No analysis of the acute episodes in context with his chronic asthma condition.

iii) No appreciation of the underlying severity and analysis of the level of medication
prescribed. ;

iv) No appreciation of the risk factors of near fatal or fatal asthma evident in this child.

v) No appreciation of the deteriorating nature of his asthma.

3) Despite the presence of a significant number of health care professionals involved

in his care, no single individual assumed management for his care overall.

In the absence of no one individual assuming responsibility for his care there was

no plan directed towards his long term management and care identifying the

chronic nature of his condition, seeking a sustained and balanced level of
treatment, control.

In and of itself the death of this child demonstrates a profound and woeful

indication of the lack of understanding of how this condition, its recurring nature

can and should be managed by someone with the proper training and
understanding of this chronic respiratory disease.

The assessment and management of Michael’s chronic asthma condition was not

in accordance with the BTS/SIGN Guidelines. In particular: lung function (peak ,

expiratory flow/ PEF or spirometry) was not always measured when indicated; his

medication was not optimised despite poor control; current asthma control was
not always assessed using one of the tests recommended; Michael’s frequency of
use of relievers was never recorded; inhaler technique checking was not recorded;
and there was no evidence in the GP or hospital records that a Personal Asthma

Action Plan (PAAP) detailing the use of medication, recognising danger and how

and when to call for help, had been issues to Michael.

7) Two further areas of concern presented, inter related but independently significant

and critical in this matter:

Michael’s mother readily presented her child for care in and out of hours to

primary care and secondary care, but there was a lack of effective communication

between these services, either at the time of referral or after consultation and

=

°

6

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treatment.

B) Evidence was also received of the failure to refer this child to a tertiary respiratory
service which may have resulted in a different approach to his treatment which
may have prevented his death, by:

i) The general practitioners who failed to recognise the severity of his
condition and that referral to a tertiary unit could have been
considered. ;

ii) The A&E and inpatient service at the local hospital.

8) Michael was never formally referred to a tertiary respiratory service.

9) The National Review of Asthma Death (NRAD) 2011-2014 was published in a report
entitles ‘Why Asthma Kills’ on the 6" May 2014. The Review’s evidence based
conclusions and recommendations exemplify and underline the same missed
opportunities and poor practice which led to Michael’s death.

10} Following the NRAD recommendations published in May 2014, and widely
publicised in local and national media, and GP Press, Michael's high risk status was
not recognised which should have prompted a referral to a difficult or severe
asthma service run by a paediatric respiratory specialist.

11) The conclusions of the Review would not of themselves have impacted on the
events leading to Michael’s death but in the context of seeking to avoid future
deaths, the Review and the evidence of Michael’s Inquest identify a need by both
national and local agencies to revisit the recommendations of the Review, the
formal substance of training identified as appropriate for the care and treatment of
Asthma, the nature of that disease and the strategies essential for the long term
management, care and prevention of uncontrolled re-occurring attacks.

12) It is right to acknowledge that the local Trust in this matter have responded to
the criticism directed towards them and sought to identify better practices for the
future, their experience needs to be shared by and with other medical care
professionals on a continuing bases, and their resolve to do so, evidence of their
commitment that lessons have been learned.

13) There are undoubtedly resource issues implicated in this matter but a
demonstration of resolve and an effective lead given by the Department of Health
and those involved in the provision of Health Service guidance and education
nationally would demonstrate a universal resolve to standardise the care of
chronic asthma patients and to make paediatric asthma death a “never event”.

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and | believe you
[AND/OR your organisation] have the power to take such action.

lam of the firm opinion that if the recommendations of the National Review for
Asthma Deaths, published in 2014, had been locally disseminated and implemented
would have prevented the death of MU.

Since the death of MU there have been at least a further seven child deaths in London
due to asthma and certainly many more throughout the NHS England.

lam aware of the Regulation 28 that was issued following the inquest of Tamara Mills
(died April 2014) issued in 2015 which highlighted the concerns of Her Majesty's Senior
Coroner Terrance Carney for Gateshead & South Tyneside.

There has been.a body of work published by NHS England over the last seven years,
which pertain to the body standards and recommendations to improve the care of
children and adults with asthma and prevent deaths. | have also seen the response to
the regulation.

Fifteen months on, | would like to enquire what is the process and timelines by which
the following recommendations from NRAD 2014, which were identified in the
Regulation 28 will be implemented across NHS England.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by igh May 2017. I, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out
the timetable for action. Otherwise you must explain why no action is proposed.

COPIES and PUBLICATION

| have sent a copy of my report to the Chief Coroner and to the following Interested
Persons : .

Consultant in Respiratory & General Paediatrics
Cambridge University Hospitals
(email)

Kenton Bridge Medical Centre
155-175 Kenton Road

Kenton

HA3 0YX

| am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary
form. He may send a copy of this report to any person who he believes may find it useful
or of interest. You may make representations to me, the coroner, at the time of your
response, about the release or the publication of your response by the Chief Coroner. .

22" March 2017

(a .

Dr Shirley A Radcliffe

HM Assistant Coroner,

Inner West London,
Westminster Coroner’s Court,
65, Horseferry Road,

London.

SW1P 2ED.

Responses

2 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Respondent Not Named (PDF)
NHS

OFFICIAL
. England

Dr Shirley Radcliffe NHS England

HM Assistant Coroner Skipton House

Inner West London 80 London Road
Westminster Coroner's Court London

65 Horseferry Road SE1 6LH
London :

SW1P 2ED

england.medicaldirector@nhs.net

May 2017

Dear Dr Radentfo 5 barley

Re: Regulation 28 Report to Prevent Future Deaths - Michael URIELY (died
25.08.15)

Thank you for your Regulation 28 Report which was received on Wednesday 29
March 2017 following the inquest into the sad death of Michael rely, | would like to
express my deep sympathy to Michael's family.

Asthma deaths in children and young people are rare and have reduced substantially
over the years. Nonetheless, each individual case is a tragic loss and often
associated with preventable factors. In this particular case, it appears Michael's
condition was not managed in accordance with the published asthma guidelines,
specifically to treat asthma as a as a long term condition rather than a series of
episodic incidents. Sadly this case has many similarities to the death of Tamara Mills
as you have also noted in your report. We will endeavour to do all we can to prevent
any further asthma related death, especially in children and young people, and to
ensure that the NHS appropriately manages asthma care across England.

As you are aware, most asthma care is delivered in Primary Care by General
Practitioners (GPs). Most Clinical Commissioning Groups (CCGs) have been
delegated the exercise of primary medical services by NHS England so that they can
commission care according to the need of their population. GPs and other Doctors
who treat asthma have a professional responsibility to have regard to set clinical
guidelines and to refer to a respiratory specialist where deemed appropriate.

Apart from the recommendations of the 2014 National Review of Asthma Deaths,
there are established evidence-based asthma guidelines from BTS/ SIGN’ which
have recently been updated. These are promoted to primary care through the
Primary Care Respiratory Society (PCRS). NICE has produced a Quality Standard

1 https://www.brit-thoracic.ora.uk/standards-of-care/quidelines/bissian-british-quideline-on-the-
management-of-asthma/

Health and high quality care for all, now and for future generations

OFFICIAL.

(QS25”) and is in the process of developing guidelines for the Diagnosis and
Monitoring of Asthma and also for the Management of Stable Asthma in Adults and
Children. It is expected that these will be published later this year.

NHS England is actively working to improve asthma care in children, We have listed
below some of the on-going key areas of work in response to the matters of concern
listed in your report and to also serve as an update on the actions we set out in
response to the death of Tamara Mills.

1. In 2014 NHS England set up National Paediatric Asthma Collaborative
(NPAC)? , partly in response to NRAD, to bring together a wide range of
clinicians, commissioners and voluntary sector organisations to work together
on improving care and support for children with asthma. It was successful in
reviewing existing services and their effectiveness, highlighting and sharing
good practice, and outlining deficiencies at a national level. This work has
been beneficial to a wide range of subsequent workstreams listed below.

2. NHS England commissioned Health Quality Improvement Partnership (HQIP)
to scope a national audit on asthma. As a result, HQIP have taken forward the
National Asthma Audit Development Project’, delivered by the Royal
College of Physicians. This is a study to assess whether or not a National
Asthma Audit would be feasible, what could be included and how it could be
organised. There are some pre-set aims for the feasibility study, one of which
is to ensure the scope considers both children and adults.

3. The development of the e-learning pack, E-asthma® was commissioned from
Education for Health via Health Education England (HEE) and NHS England/ .
NPAC. This is an interactive asthma education resource for healthcare
professionals of all disciplines. It aims to help to improve the diagnosis and
management of asthma as a long-term condition for both children and adults.

It is an entry level program which is free for all healthcare professionals and
has been designed so that it can be audited by a health care provider, such
as a hospital or CCG.

4. NHS England has supported the development of a severe paediatric asthma
database to collect vital information that will help support improvements in
severe asthma ‘care in the future, This has helped develop the Paediatric
Severe Asthma CQUIN.

5. Launched in December 2016 the Paediatric Severe Asthma CQUIN was
designed to support services at a tertiary level and to mirror the adult
provision of care that had been achieved through céntral commissioning. The
CQUIN is currenily being trialled in London across the 5 larger secondary and
tertiary care units as well as several other tertiary centres and managed by Dr
Louise Fleming at the Royal Brompton Hospital.

2 httos:/Awww.nice.org.uk/quidance/gs25
3 http://www. respiratoryfutures.org.uk/programmes/national-paediatric-asthma-collaborative/

a hitos:/Awww.replondon.ac.ul/projects/national-asthma-audit-development-project

° http/learning.wm_hee.nhs.uk/node/163

Health and high quality care for all, now and for future generations

OFFICIAL

6. We have developed a Quality Payments Scheme for community
pharmacy’ to encourage community pharmacists to systematically identify
patients who receive more than six bronchodilator inhalers in six months
without any corticosteroid inhaler and refer them for asthma review. There are
over 11,600 pharmacies in England and we will be evaluating this scheme to
look at the impact. This element of the Quality Payments scheme was
incorporated as a direct result of the NRAD recommendations.

7. We continue to explore with clinicians how a Best Practice Tariff would help
incentivise the provision of best practice care for children with asthma. A best
practice tariff (BPT) is where, rather than setting the price for a service at the
average price, we link the payment a provider receives to the achievement of
best clinical practice. Our initial assessment is that the information needed to
enable us to link payment to the characteristics-of best clinical practice is not
currently collected centrally. However, we are still pursuing the possibility of a
BPT and working with NHS Digital to ensure we can collect the appropriate
data.

8. Through the NHS RightCare’ programme we have included an indicator on
emergency admissions to hospital for children with asthma in the asthma -
pathway within the ‘Where to Look pack’. This pack is a comprehensive
intelligence data pack which aims to give CCGs and local health economies
practical support In where to focus their efforts in order to improve care and
reduce unwarranted variation. As part of this work we are actively supporting
and working with 38 CCGs across the country directly on respiratory
conditions some of which are asthma specific.

Sharing and coordinating care records for all illnesses within a complex NHS has
always been a challenge. As the NHS responds to these challenges we are finding
more and more A&E departments can access primary care records, To change and
improve asthma care across organisations, NHS England is also working in
partnership with CCGs in London to transform care via the Healthy London
Partnership Collaborative (HLP) ®. This collaborative brings together health, social
care, local government and other partners to transform care across the capital.
Specifically for asthma the following work has been undertaken by HLP;

* The development of London Paediatric Asthma Standards® was published
in 2015 and sets out a minimum standard of asthma care for children and
young people across London. They have been developed around 11 key
areas including primary, secondary and tertiary care, pharmacy, schools and
transition.

§ hitps://www.england.nhs.uk/commissioning/primary-care-comm/pharmacy/framework-161 8ipap/,
* httos://www.england nhs. uk/rightcare/

* httos:/Avww.myhealth.london.nhs.uk/healthy-london-partnership
> http://www tondonscen.nhs.uk/wo-content/uploads/2015/07/cyp-asthma-stds-062015.pdf_—

Health and high quality care for all, now and for future generations

OFFICIAL

9. The London paediatric asthma toolkit” has been created to support
healthcare professionals, schools, parents, carers and children and young
peopte to improve care across the system. It advises on access, evidence,
defines roles and responsibilities, techniques, plans and pathways. It also
includes an online learning hub for pharmacists’ to assess support including
actively promoting good inhaler techniques, which can support direct referral
from primary care into community pharmacy and to enable care reviews. The
tool has been endorsed by the Royal College of General Practitioners
(RCGP), Royal College of Paediatrics Child Health (RCPCH) and by Asthma
UK. .

10.A public awareness campaign. As you have noted in your report, clearer
messaging on the management of asthma to patients, parents, carers and
- health professionals is vital. This need was also identified In the Healthy
London Partnerships (HLP) work. They are currently working on a simple
public awareness campaign. This will be trailed and assessed in London with
the view to roll this out national if successful.

11. The development of a hand held patient app. Although still in the design and
development stage, this app may enhance the existing system and allow care
records to be shared more easily.

In addition, within your letter you also ask about the possibility of paediatric asthma
death being classified as a ‘Never Event’. This was reviewed by the National Clinical
Lead for children and young people and by clinical advisers with in the HLPs. They
concluded that in its strictest definition, not all asthma deaths are preventable and
therefore ‘Never Event’ status would be medically incorrect. For the NHS a ‘Never
Event relates to serious incidents that are wholly preventable as guidance or safety
recommendations provide strong systemic protective barriers which are available at
a national level and should have been implemented by all healthcare providers.
Never Events include incidents such as; wrong site surgery, retained instrument post
operation or, for example, wrong route administration of chemotherapy.

However, we strongly support the principle that each paediatric asthma death should
be a Serious Incident and have a multi-level cross system review. NHS England has
undertaken a review of children and young people deaths in London as a result of
asthma. This is a collaborative piece of work with the Child Death Overview Panels,
(CDOP)"" - which bring together a wide range of local bodies such as local
authorities, the police, social care, health with the purpose of reviewing each child
death ~ to produce a systematic template for asthma deaths (akin to an asthma
death proforma), to provide clinical expertise to investigate all asthma deaths in
future. Our aim is that the learning from this review will be shared and implemented
across the country. :

With regards to GP training, NHS England is unable to amend the content of the GP’
training curricula, but we will relay these concems to Health Education England
(HEE) to ensure that professional routes are used to advise GPs and other doctors

ad https //www.myhealth Jondon.nhs.uk/healthy-londen/chiidren-and-young-people/london-asthma-

toolkit
* inttps://www.gov.uk/government/publications/working-together-to-safequard-children--2

Health and high quality care for all, now and for future generations

OFFICIAL

delivering against Asthma care guidelines. We will also advise CCGs to make all
GPs aware of the free E-asthmas training program as mentioned above and any
asthma related practice software add-ons such as the PRIMIS Asthma Care Quality
Improvement Too!" to alert them to patients who might be at risk from over
prescription of bronchodilators,

NHS England will continue do more to ensure that CCGs and GPs are aware of the
clinical and quality guidelines around asthma care especially for children and young
people. To support this we will:

1. Share learning and support tools developed by the Healthy London
Partnership collaborative and others, such as the E-asthma toolkit, standards.
and clearer messaging. These will be shared across the whole of the NHS
commissioning landscape to ensure CCGs take active measures in asthma
management.

2. Communicate to CCGs & GPs on using the most up to date asthma
guidelines and recommendations from the NRAD to aid the development of
appropriate asthma patient care pathways. We will also advise CCGs to
encourage GPs to take up available free asthma risk alert software.

3. Continue to explore commissioning mechanisms, such as the
implementing a Best Practice Tariff, CQUIN development and RightCare
programme initiatives to better incentivise improved commissioning of asthma
care.

| note that your Regulation 28 report was also issued to HEE and to NICE. | shall
liaise with both organisations in relation to implementing asthma guidelines so that
the NHS minimises the risk of future deaths in this area of healthcare. | will also
contact the NHS Trust in question to understand better their lessons learnt and
ensure that this shared regionally.

Thank you for bringing this important patient safety issue to my attention and please
do not hesitate to contact me should you need any further information.

Yours sincerely,

Professor Sir Bruce Keogh KBE, MD, DSc, FRCS, FRCP
National Medical Director
NHS England

hr hitpdwww.nottingham.ac.uk/primisiocls-audits/tools-audits'asthma.aspx

Health and high quality care for all, now and for future generations
Response from 2 (PDF)
NIC

National Institute for
Health and Care Excellence London

10 Spring Gardens

SW1A 2BU
United Kingdom

11 May 2017

+44 (0)300 323 0140

Dr Shirley A Radcliffe

Inner West London

HM Assistant Coroner J

Westminster Coroner’s Court Gh ~
H M Gofoner’s Office

65 Horseferry: ‘Road

Lofidon "

SW1P 2ED

Our ref: EH80325

Dear Dr Radcliffe,

| write in response to the Regulation 28 Report into the death of Mr Michael Uriely. |
was very sorry to learn of Mr Uriely’s death.

__We have considered the circumstances around Mr Uriely’s death and the concerns
you have raised.

We have produced a quality standard on asthma that covers diagnosing and
managing asthma in adults and children (aged 12 months and over). NICE quality
standards describe high-priority areas for quality improvement in a defined care or
service area. Each standard consists of a prioritised set of specific, concise and
measurable statements. They draw on existing guidance, which provides an
underpinning, comprehensive set of recommendations, and are designed to support
the measurement of improvement.

Our quality standard makes clear (on page 8) that services should be commissioned
from and coordinated across all relevant agencies encompassing the whole asthma
cate pathway; that an integrated approach to provision of services is fundamental to
the delivery of high quality care to adults, young people and children with asthma;
and that’all healthcare professionals involved in diagnosing and managing asthma in
adults, young people and children should have sufficient and appropriate training
and competencies to deliver the actions and interventions described in the quality
standard.

Our quality standard includes the following statements that appear most relevant to
the circumstances you've described:

Quality statement 3: People with asthma receive a written personalised action
plan

www.nice.org.uk | nice@nice.org.uk

e Quality statement 5: People with asthma receive a structured review at least
annually.

e Quality statement 9: People admitted to hospital with an acute exacerbation of
asthma have a structured review by a member of a specialist respiratory team
before discharge.

e Quality statement 10: People who received treatment in hospital or through
out-of-hours services for an acute exacerbation of asthma are followed up by
their own GP practice within 2 working days of treatment.

e Quality statement 11: People with difficult asthma are offered an assessment
by a multidisciplinary difficult asthma service, to accurately diagnose their
asthma, exclude alternative causes of persistent symptoms, manage
comorbidities, confirm adherence to therapy and ensure they are receiving the
most appropriate treatment.

These quality statements are based on the British Thoracic Society (BTS) and
Scottish Intercollegiate Guidelines Network’s (SIGN) British guideline on the
management of asthma (SIGN clinical guideline 153), which is a NICE accredited
guideline.

In addition to our published quality standard on asthma, we are currently developing
guidelines on the diagnosis and monitoring of asthma and on asthma management.
However, the scope of these guidelines do not cover managing severe asthma or
acute asthma attacks.

Both guidelines are due to be published in October 2017. Once published, our
quality standard will be reviewed and- updated where appropriate, in line with our
recommendations.

We will be producing tools and resources to help support the NHS to implement the
recommendations, and we are working with NHS England on implementation of the
guidance.

Yours sincerely, SC

Sir Andrew Dillon
Chief Executive

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