Prevention of Future Deaths reports · 2017

John Davies

Regulation 28 report to prevent future deaths, reference 2017-0138, written 26 Apr 2017. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report26 Apr 2017
Reference2017-0138
DeceasedJohn Davies
CoronerAlison Mutch
Coroner areaManchester South
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS

THIS REPORT IS BEING SENT TO: The Chief Executive Stockport NHS
Foundation Trust
CORONER

tam Alison Mutch, coroner, for the coroner area of South Manchester
CORONER'S LEGAL POWERS

( make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013

INVESTIGATION and INQUEST

On 26" October 2016 | commenced an investigation into the death of John Davies. The
investigation concluded on the 6" April 2017 and the conclusion was a narrative one of
died of natural causes exacerbated by an infected pressure sore. The medical
cause of death was 1a Lewy Body Dementia;ib Parkinson’s Disease; and 2 Infected
Sacral Pressure Sore

CIRCUMSTANCES OF THE DEATH

John Anthony Davies had Lewy body dementia and Parkinson's disease. He was a resident at Cawood
House Lapwing Lane, Stockport. His care needs were complex. He was identified as requiring a move
from a residential care setting to a nursing home setting. Care was provided by the District Nursing
Team and the GP. On the 7th September 2016 he was found to have an infected pressure sare. He was
admitted to hospital. His prognosis was poor. On the 6th October 2016 he was moved to the Meadows
for palliative care. He deteriorated and died on the 23rd October 2016 at the Meadows.

CORONER'S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern. In
my opinion there is a risk that future deaths will occur unless action is taken. In the
circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows. —
There was no process in place for risk assessment plans to be completed when
a resident's needs changed from care to nursing needs and a bed was awaited.
The District Nursing Team were unaware of the change in status and there was
no system in place to involve them in discussions.
Patient records completed by the District Nursing Team lacked detail and were
not completed in the required timescales.
There was no continuity of care provided by the District Nursing Team.
There was little evidence of communication and information sharing between the
care home and the District Nursing Team
The Care Home notes were lacking in detail
A suitable nursing home placement could not be identified once it had been
agreed that the Care Home was no longer the best place to meet the needs of
Mr Davies
Advice was not sought by the District Nurses when they had difficulties
examining Mr Davies

9. The correct procedure was not followed on previous occasions when a trigger |
point was reached in relation to pressure relieving strategies. |
ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and | believe you have the |
power to take such action.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by 21* June 2017. 1, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out
the timetable for action. Otherwise you must explain why no action is proposed.

COPIES and PUBLICATION

| have sent a copy of my report to the Chief Coroner and to the following Interested
Persons nanely son of the deceased, who may find it useful or of
interest.

lam also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary
form. He may send a copy of this report to any person who he believes may find it useful
or of interest. You may make representations to me, the coroner, at the time of your
response, about the release or the publication of your response by the Chief Coroner.

Alison Mutch
HM Senior Coroner 26" April 2017

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Stockport NHS Trust (PDF)
Stockport NHS)

NHS Foundation Trust
Our ref. 1922/John Anthony Davies

Your ref. 5652/HC Oak House
Stepping Hill Hospital
Coroner's Court Be ie
1 Mount Tabor Street po!
Stockport eos
SK1 3AG 4 Telephone: 0161 483 1010
Uc. Fax: 0161 487 3341
Direct line:
E-mail:
16" June 2017
Dear Ms Mutch,

Re: John Anthony Davies (Deceased)

Thank you for your letter, of 26" April 2017, concerning the inquest of the above named patient. As always, |
am grateful to you for highlighting your concems on the Regulation 28 ‘Report to prevent future deaths’ and
for providing me with an opportunity to respond.

Your concerms are as follows:

There was no process in place for risk assessment plans to be completed when a resident's needs
changed from care to nursing needs and a bed was awaited.

A multi-agency risk assessment has been developed this will support residential home managers to provide
safe and effective care for patients have been assessed as needing twenty four hour nursing care and are
waiting to be transferred to a nursing home. This risk assessment is to be launched at the Stockport Care
Home Managers’ meeting in June 2017 and due to be implemented in July 2017.

The District Nursing Team were unaware of the change in status and there was no system in place to
involve them in discussions.

The Stockport District Nursing (DN) service, like many other District Nursing services, recognises the
challenges associated with delivering care to patients in a residential home when the patient's care needs
change from residential care status to Continuing Health Care (CHC) or Funded Nursing Care status.

The DN team who visited this patient within the residential home were unaware that the patient's status had
changed; the CHC / Funded Nursing Care team had not informed the DN staff, nor had the staff within the
residential home. The DN Pathway Lead met with a representative of the Stockport Clinical Commissioning
Group CHC team to discuss how communication could be improved between the CHC team and DN teams.
As a result of the discussion it has been agreed that the CHC staff will, as a matter of course, use the Contact
Access and Triage service (CATs) to invite DN staff to patient CHC/Funded Nursing Care meetings.

Patient records complete by the District Nursing Team lacked detail and were not completed in the
required timescale.

The Trusts accepts that the patient's District Nursing notes did lack detail especially araund the deterioration
of the patient's physical and mental health and were not completed in the required timescale, This has been
addressed with the team and a reflective session has been facilitated regarding the patient's nursing care. An
audit of the team's patients’ notes has been carried out by the DN Clinical Lead and improvements have been
noted. The Patient Records audit is being repeated to ensure that the improvements have been sustained.

Your Health. Our Priority.

There was no continuity of care provided by the District Nursing Team

The Named Nurse for the each care home will undertake all visits to the residents within their allocated home;
however, when not on duty, the Named Nurse will hand over any relevant information to whichever nurse is
assigned to visit.

The information in the handover will include details regarding risks, non-compliance, patient issues and care
planning. The visiting nurse will then hand over to the Named Nurse when he/she is back on duty. This
process will be overseen by the Caseload holder.

There was little evidence of communication and information sharing between the care home and the
District Nursing Team

A new Named Nurse has been appointed to the residential home involved in this case. This nurse will ensure
communication and documentation is improved and this will be overseen by the DN Caseload Holder (Band 6
Nurse). The Named Nurse now attends monthly meetings at the residential home with the manager and the
staff to ensure all aspects of patients' care are discussed and communicated to the DN team. The home
manager will also invite Adult Social Care staff, District Nursing staff, GP and home care staff to the meeting
for ongoing discussion of the patients’ care.

The key information from these meetings will be recorded and shared at the ON ‘Time Team’ meeting.
Implementing the above will improve continuity of care to the residents of the home and also improve working
relationships with the staff within the home.

The Care Home notes were lacking in detail

The Care Home notes are not the responsibility of the Trust, and we respectfully request that this concer is
forwarded to the Care Home.

A sultable nursing home placement could not be identified once it had been agreed that the Care
Home was no longer the best place to meet the needs of Mr Davies

Locating and assessing Nursing Home placements is not the responsiblity of the District Nursing Team, and
we respectfully request that this concern is forwarded to the Stockport Clinical Commissioning Group's
Funded Nursing Care team to be addressed.

Advice was not sought by the District Nurses when they had difficulties examining Mr Davies

District Nursing staff are experiencing Increasing challenges when nursing patients with mental health
problems or conditions associated with mental health or behavioural issues. The ON team accept that advice
should have been sought from other professionals when the patient's behaviour affected the ability to provide
DN care.

Good practice would have been to speak to mental health practitioners for advice or to have undertaken a
Joint visit in order to ensure best care was given to the patient.

Stockport Together, a major transformation programme across the health and social care partners in
Stockport, has been instrumental in enhancing multi-professional and multi-agency working, bringing together
health professionals from a variety of backgrounds, social care and the third sector to benefit patient care.

A Community Psychiatric Nurse now attends Neighbourhood Triage meetings on a monthly basis alongside
the Psychiatric Consultant and these meetings provide an open forum for discussion about individual patients
with challenging situations, such as in Mr Davies’ case.

HE (Consuttant Psychiatric Doctor for Older People) is also planning educational events with the
District Nursing staff from July 2017 in order to help and support the DN staff in the management of patients
with Dementia.

District Nursing staff have also been advised through discussion at Caseload Holders meetings, Locality
meetings and Local Leadership and Triage meetings that if they are involved in the care of any residential

care home patients who display signs of declining physical or mental health they must obtain the contact
numbers for the patients next of kin so that they can make contact and discuss possible strategies to improve
compliance with care.

The correct procedure was not followed on previous occasions when a trigger point was reached in
relation to pressure relieving strategies

The Trust has a Prevention and Management of Pressure Ulceration Guideline (2015). All members of staff in
the District Nursing team have been reminded of the requirement to adhere to this guidance and new staff
have been booked on to the mandatory pressure ulcer training which includes how to identify trigger points
and provide pressure relieving strategies.

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