Prevention of Future Deaths reports · 2017

Michaela Haines

Regulation 28 report to prevent future deaths, reference 2017-0415, written 23 Nov 2017. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report23 Nov 2017
Reference2017-0415
DeceasedMichaela Haines
CoronerJonathan Layton
Coroner areaCarmarthenshire & Pembrokeshire
CategoryPolice related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS  

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 
Chief Constable Dyfed-Powys Police  
CORONER 

1 

I am Jonathan Mark Layton, Senior Coroner for the coroner area of Carmarthenshire 
and Pembrokeshire. 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On 30th December 2016 I commenced an investigation into the death of Michaela Marie 
Haines who died on 23rd December 2016. The investigation concluded at the end of the 
inquest on 23rd November 2017. The conclusion I recorded was an open conclusion.  

4 

CIRCUMSTANCES OF THE DEATH 

(1)  At approximately 02.36hrs on 23rd December 2016, police were dispatched to 
deal with a report of a female hanging in the stairwell of flats at Tenby Mount, 
Tenby. 

(2)  A STORM (System for Tasking and Operational Resource Management) 

Command and Control System incident report was created and up-dated with 
developments as the investigation continued. 

(3)  The STORM report identified the need to follow up enquiries with the occupants 

of persons living within the block of flats. It is not clear whether enquiries were 
followed up with the occupants of the block of flats as no record of such 
enquiries has been entered onto STORM. 

(4)  The STORM report further identified that CCTV covered the stairs and would 
show anyone approaching the stairs. Whilst there was some evidence before 
the inquest that this did not operate, the STORM report was not updated to 
confirm the position. 

(5)  CCTV from a local hotel was requested from the proprietors who preserved the 

same for police. They believe this was collected from them but it has not been 
entered into the property log. Had the STORM report been fully completed 
identifying this as a task and then recording steps taken to complete this task, 
then any issue as to whether this piece of evidence had been secured would 
have been resolved, thus avoiding the distress it caused to the family. 

5 

CORONER’S CONCERNS 

During the course of the inquest the evidence revealed this matter giving rise to concern. 
In my opinion there is a risk that future deaths will occur unless action is taken. In the 
circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN is as follows: 

The STORM report had not been up-dated with actions taken. This caused uncertainty 
as to whether outstanding enquiries had been actioned or not.  This may have resulted 

1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 in evidence not being preserved.  It could also result in work being duplicated with 
enquiries being made when they have already been undertaken. If the STORM report is 
to be used as an effective command and control document it is essential that it is 
updated in the light of changing developments. Training may be required to remind 
those using this vital work tool of the need to keep it up to date. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you have the 
power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by the 18th January 2018. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Person: 

Chief Constable, Dyfed Powys Police, Police Headquarters, PO BOX 99, Llangunnor, 
Carmarthen, SA31 2PF  

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest. You may make representations to me, the coroner, at the time of your 
response, about the release or the publication of your response by the Chief Coroner. 

9 

23rd November 2017                                             Signed: 

2

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Respondent Not Named (PDF)
Mr. Mark Collins 
Prif Gwnstabl / Chief Constable  

Pencadlys Heddlu Dyfed-Powys, Blwch Post 99, Llangynnwr, Caerfyrddin, SA31 2PF. 
Dyfed-Powys Police Headquarters, PO Box 99, Llangunnor, Carmarthen, SA31 2PF.

• Ffôn/Tel : 
• Ffacs/Fax :  
• E-bost/E-mail :  sharon.thomas.cmrd@dyfed-powys.pnn.police.uk 

01267 226325 
01267 222185 

Eich cyf/Your ref : 

Ein cyf/Our ref :  2-2018 
Gofynnwch am/Please ask for : 

Mr Mark Layton  
Her Majesty’s Coroner 

Dear Mr Layton 

Re: Michaela Marie Haines Inquest – Regulation 28 Report 

I write in response to your letter dated 23 November 2017 concerning the above matter 
and sad circumstances surrounding the death of Ms Haines. I am also aware that you 
have met with the Chief Constable in order to discuss this issue and of course our 
meeting of last Friday at your office. 

In my capacity as Head of CID for Dyfed Powys Police and on your instruction in 
accordance with Regulation 28, I caused a review to be conducted by a Force Senior 
Investigating Officer to explore the initial response and subsequent investigation. I am 
also aware of the Human Rights Article 2 Ruling On Engagement report, which I have 
read in pursuance of this review and letter.  

Following the completion of the review I am firmly of the belief that there are no 
suspicious circumstances. The investigation concerning the events of the evening shows 
no evidence of third party involvement. However, it apparent that the recent separation 
from her boyfriend was causing Ms Haines some distress and I support your view that it 
was a cry for help which tragically resulted in her death. 

I note and agree with your observations in relation to the inconsistent endorsement of  
the Police STORM log resulting in confusion in respect of officer in command, 
management / allocation of actions and their subsequent endorsement which did impact 
on the effective recovery and collection of CCTV. However, in light of these 
shortcomings, there was sufficient evidence elsewhere including CCTV to show no third 
party involvement which supports the Open Conclusion at the Inquest.   

As a 
Y Wobr Brydeinig am 
Wasanaeth o Safon 

The National Award 
For Quality of Service 

Prif Gwnstabl • Mr. Mark Collins •  Chief Constable 

Mae Heddlu Dyfed-Powys yn croesawu 
Gohebiaeth yn y Gymraeg neu’r Saesneg. 

consequence of the review, eight 

Buddsoddwyr 
Mewn Pobl 

Dyfed-Powys Police welcomes 
Correspondance in either Welsh or English. 

Investors in 
People 

 
 
 
 
 
 
 
 
 
 
              
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 recommendations were identified which are currently subject to implementation and 
include: 

  Review and amendment of Sudden Death Policy confirming officer in command 

and method to record enquiries  

  STORM log will not be closed until investigation is complete or transfer to 

alternative system to record enquiries 

  Clear decision and rationale outlining determination of investigation 
  All raised actions be recorded numerically  

In drafting this letter and causing a review it is my intention to provide you with 
reassurance that the matters raised are being addressed, and more importantly, to 
confirm with the family that there is no third party involvement.   

I cannot adequately express my sympathy for the family of Ms Haines and would 
willingly and sensitively be prepared to meet them and explain the process and findings 
of this review, if indeed they would find that helpful. 

Yours sincerely 

Shane Williams 
Det Chief Superintendent

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