Prevention of Future Deaths reports · 2018

Margaret Silver

Regulation 28 report to prevent future deaths, reference 2018-0002, written 3 Jan 2018. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report3 Jan 2018
Reference2018-0002
DeceasedMargaret Silver
CoronerAnna Crawford
Coroner areaSurrey
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

IN THE SURREY CORONER’S COURT 
IN THE MATTER OF: 

__________________________________________________________ 

The Inquest Touching the Death of Margaret Jean Silver   
A Regulation 28 Report – Action to Prevent Future Deaths 
__________________________________________________________ 

THIS REPORT IS BEING SENT TO: 

Suzanne Rankin 
Chief Executive  
Ashford and St. Peter’s Hospitals NHS Foundation Trust 
St. Peter’s Hospital  
Guildford Road 
Chertsey 
Surrey  
KT16 0PZ 

1  CORONER 

Ms Anna Crawford, HM Assistant Coroner for Surrey 

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7(1) of Schedule 5 to The Coroners 
and Justice Act 2009. 

3 

INVESTIGATION and INQUEST 
An inquest into the death of Margaret Silver was opened on 4 March 
2016.  It was resumed on 28 November 2017 and concluded on 30 
November 2017. 

The medical cause of death was recorded as:  

     1a. Aspiration Pneumonia 
     1b. Fractured Left femur 
     II. Old Pulmonary Emboli, Frailty, Osteoporosis, Hypertensive Heart    
Disease, Chronic Obstructive Pulmonary Disease.   

The inquest concluded with a narrative conclusion, covering the matters 
set out below.  

 
 
 
 
 
 
 
 
 
 4  CIRCUMSTANCES OF THE DEATH 

Mrs Silver was an 85 year old lady who resided at West Hall Care Home 
in West Byfleet.   

On 12-15 November 2015 she was admitted to St Peter’s Hospital where 
she was diagnosed with a deep vein thrombosis.  As a result, she was 
prescribed Rivaroxaban, (an anti-coagulant) for life.  However, the 
Discharge Summary contained contradictory information in relation to 
the prescription, stating both that it should continue for 21 days and then 
stop and also that it should continue for life.  The inconsistency was not 
noticed either by Mrs Silver’s GP or the staff at her care home, and as a 
result, the Rivaroxaban was discontinued on 6 December 2015. 

Mrs Silver attended St Peter’s Hospital on 1, 12 and 13 January 2016 and 
on none of those occasions was the lack of Rivaroxaban identified or acted 
upon by the hospital, despite Mrs Silver telling hospital staff on 12 
January 2016 that she thought that she was no longer taking it.  

Mrs Silver was then readmitted to St Peter’s Hospital from 26 January 
2016 to 4 February 2016, at which point she was diagnosed with extensive 
bilateral Pulmonary Emboli and restarted on Rivaroxaban. Prior to her 
discharge on 3 February 2016, her mobility was noted to have decreased 
and the Occupational Therapist recorded that she would require the use 
of a commode on her return to the care home.  It has not been possible to 
establish whether or not this information was passed on to the care home.    

On her return to the care home Mrs Silver presented with reduced 
mobility and on both 5 and 6 February 2016 it is recorded that she 
struggled to bear her own weight on being assisted to the toilet. However, 
no changes to her care plan were introduced and she was not provided 
with a commode. Information regarding her recent hospital admission 
and reduced mobility was not passed on to the carers assisting her on 7 
February 2016. 

On 7 February 2016 Mrs Silver sustained an assisted fall whilst attempting 
to transfer from the toilet to her wheelchair, sustaining a fractured left 
femur.  The court found that the fall resulted from her general frailty, 
which was in part contributed to by the development of the pulmonary 
emboli. 

 
 
 
 Following the fall she was readmitted to St Peter’s Hospital. She 
developed a chest infection on 19 February 2016 and underwent surgery 
on 22 February 2016.  Her condition deteriorated and she died at the 
hospital on 25 February 2016.     

 
 
 5  CORONER’S CONCERNS 

The Discharge Summary contained contradictory information in relation 
to the future prescription of inpatient medication, which led to the 
medication being discontinued after 21 days when the intention was that 
it be taken for life.  

The fact that the Rivaroxaban had been discontinued was not identified 
by clinicians at St Peter’s Hospital, despite Mrs Silver attending the 
hospital on three occasions since her Rivaroxaban had been discontinued, 
and despite her informing them on 12 January 2016 that she thought it 
had been discontinued.  

Mrs Silver was not provided with the equipment and support which had 
been recommend by the Occupational Therapist prior to her discharge on 
3 February 2016.  It was not possible to establish whether the information 
had in fact been passed on to the care home.  

The MATTERS OF CONCERN are: 

-  Current procedures may result in inaccurate or contradictory 
information about prescribed medication being included in 
hospital discharge summaries.  

-  The procedures in place for recording a patient’s medication on 
admission to, and discharge from, hospital may fail to identify 
circumstances in which a patient is no longer in receipt of 
potentially life-saving medication.    

-  The procedures in place for discharge planning may fail to ensure 

that occupational therapists’ recommendations regarding 
necessary support and equipment are not passed on to those caring 
for patients in the community.  

Consideration should be given to whether any steps can be taken to 
address the above concerns.  

6  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I 
believe that the people listed in paragraph one above have the power to 
take such action.  

 
 
 
 
 
 
 
 
   
 7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of its date; I 
may extend that period on request. 

Your response must contain details of action taken or proposed to be 
taken, setting out the timetable for such action. Otherwise you must 
explain why no action is proposed. 

8  COPIES 

I have sent a copy of this report to the following: 

1. 
2.  West Hall Care Home 
3. 
4.  Care Quality Commission 
5.  The Chief Coroner 

, Heathcot Medical Practice, Woking 

In addition to this report, I am under a duty to send the Chief Coroner a 
copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted 
or summary form. He may send a copy of this report to any person who, 
he believes, may find it useful or of interest. You may make 
representations to me, the Coroner, at the time of your response, about the 
release or the publication of your response by the Chief Coroner.  

Signed: 

ANNA CRAWFORD  

DATED this 3rd Day of January 2018

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Ashford and St Peters Hospitals NHS Trust (PDF)
Ashford and St. Peter's Hospitals

NHS Foundation Trust

St Peter's Fospital
Guildford Road
Chertsey

Surrey

KT16 OPZ

DX 119775, Chertsey 2

Tel 01932 872000

Web www.ashfordstpeters.nhs. uk
Ms. A Crawford Text Relay prefix numbers with 18001
HM Assistant Coroner for the County of Surrey
Station Approach
Woking
Surrey
GU22 7AP

26th February 2018

Dear Ms. Crawford

Re: Mrs. Margaret Silver
Regulation 28 Report to Prevent Future Deaths

Please find below my responses to your concerns raised following the inquest into the
death of Mrs. Margaret Silver,

7. Current procedures may result in inaccurate or contradictory information about prescribed
medication being included in hospital discharge summaries:

The Trusts discharge letter template is to be amended to enhance safety associated with the
generation and consequently improve end-user clarity regarding medications. Alll information
pertaining to medications will be included in the same section on the discharge letter. An instruction
note to be added to inform the Junior Doctors that all medication instructions should be confined to

the medication section on the letter.

The Trust intends to introduce electronic prescribing in 2019. This system utilises electronic
systems to facilitate and enhance the communication of a prescription or medicine
order, aiding the choice, administration and supply of a medicine through knowledge
and decision support and providing a robust audit trail for the entire medicines use

process.

The benefits of ePrescribing for all users and all medicines-related tasks starts with
the generation of a legible and complete medication order. This information can then
be shared among multiple healthcare professionals, allowing reliable access to
medicines information without having to hunt down a single paper record.

Patients first « Personalresponsibility « Passion forexcellence ° Pride in our team

Ashford and St. Peter's Hospitals

NHS Foundation Trust

2. The procedures in place for recording a patient's medication on admission to, and
discharge trom, hospital may fail to identify circumstances in which a patient is no longer in
receipt of potentially life-saving medication:

The Trust has commenced a pilot on the 12" February 2018 on new ways of working with
nursing, residential and domiciliary care providers. Since March 2017 a multidisciplinary
team of professionals from Ashford and St Peter’s NHS Foundation Trust and Adult Social
Care have been working with a number of providers to identify better ways of working that
will improve outcomes for individuals during and after their stay in hospital.

All individuals that receive care from one of the pilot providers will be admitted to hospital
with a red bag and a care passport. Inside their red bag will be their ‘My Care Passport’,
medicines, medication documentation, personal belongings and essential items.

The care passport will give professionals all the necessary information on the delivery of
care for that individual, as well their interests, likes and dislikes. Each care passport will
also be updated when the individual leaves hospital, so the provider can quickly
understand if they need to be supported differently once they are back in the community.
In addition to the red bag, we will be facilitating earlier and better communication and
information sharing between the wards and the providers both before and after discharge
to support the delivery of care once the person is back in their home setting.

3. The procedures in place for discharge planning may fail to ensure that occupational
therapists' recommendations regarding necessary support and equipment are not passed
on to those caring for patients in the community necessary support and equipment are not
passed on to those caring for patients in the community:

The ‘Red Bag’ process described above will improve the multidisciplinary communication
between providers. Additionally there will be a section added to the discharge summary

letter whereby Therapists can provide community providers with appropriate instructions
regarding equipment required following discharge.

| hope the details of the changes we have made to our practices are sufficient to allay the
concerns you have raised in your report.

Please do not hesitate to contact me should you require further details or documentation.

Yours sincerely

Suzanne Rankin
Chief Executive

Patients first = Personal responsibility ° Passionforexcellence « Pride in ourteam

Related reports

Other reports by Anna Crawford

See all →

More reports categorised “Hospital Death (Clinical Procedures and medical management) related deaths”

See all →

Track Hospital Death (Clinical Procedures and medical management) related deaths

See every Prevention of Future Deaths report matching Hospital Death (Clinical Procedures and medical management) related deaths, and how often a new one appears.

What would an alert for this have sent me? Search the full text

Free to try — the preview shows the real matches and how many arrived in the last 12 months. Your first email alert is free.

These reports are published by the Chief Coroner's office at judiciary.uk and are © Crown copyright. The text here is reproduced from the published PDF so it can be searched. If something on this page is wrong, or you are a person named in it and want it reviewed, email drcjar@gmail.com and we will act promptly.