Prevention of Future Deaths reports · 2018

Joan Lunt

Regulation 28 report to prevent future deaths, reference 2018-0164, written 29 May 2018. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report29 May 2018
Reference2018-0164
DeceasedJoan Lunt
CoronerChris Morris
Coroner areaManchester South
CategoryCare Home Health related deaths
Sourcejudiciary.uk record · original PDF
Responses publishednone published

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS

THIS REPORT IS BEING SENT TO: Mr Andrew Frederick Worsley, Director,
Harbour Healthcare Ltd, Lodge House, Dodge Hill, Stockport, SK4 1RD
CORONER

lam, Chris Morris, Area Coroner, for the coroner area of South Manchester

CORONER'S LEGAL POWERS

| make this report under paragraph 7, Schedule 5, of the Coroners and Justice
Act 2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations
2013

INVESTIGATION and INQUEST

On 9"" November 2017, | opened an Inquest into the death of Joan Lunt, who
was aged 90 when her death was confirmed at Stepping Hill Hospital, Stockport
on 27" October 2017. The investigation concluded at the end of the Inquest
which | heard on 22" May 2018.

The conclusion of the Inquest was that Mrs Lunt died as a consequence of
Natural Causes.
CIRCUMSTANCES OF THE DEATH

Mrs Lunt had a complex medical history which included idiopathic pulmonary
fibrosis. In April 2017, Mrs Lunt moved into Hilltop Hall Nursing Home in

Stockport. By this time in her life, Mrs Lunt had been prescribed oxygen to be
administered via nasal cannula for 16 hours every 24 hour period.

On 26"" October 2017, Mrs Lunt became unwell and a GP was called. Suspecting
she was suffering from a chest infection, the GP prescribed antibiotics and gave
advice as regards nutrition and hydration, and administration of additional
oxygen. Overnight at around 01:00, Mrs Lunt was found to be seriously unwell.
An ambulance was called, whose crew provided advanced life support and
transferred her to hospital once stabilised. There, it was confirmed that Mrs
Lunt had sadly died.

A post mortem examination ascertained that the medical cause of Mrs Lunt’s
death was:

1a) Acute myocardial ischaemia;
b) Coronary atherosclerosis and Hypertensive heart disease;
It) Idiopathic pulmonary fibrosis with bronchopneumonia

CORONER'S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to
concern. In my opinion there is a risk that future deaths will occur unless action
is taken. In the circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows. —

In the course of evidence heard at the inquest, it emerged that there were
significant deficiencies in the way in which agency care staff recorded
information about residents on Hilltop Hall’s electronic records system.
The evidence before the court was that agency staff would either:
1. Relay matters to be recorded in the notes to a substantive member of
staff who would then make an entry reflecting what they had been told
(i.e. in the name of the substantive staff member in question); or

Make an entry directly on the system which simply records it has been
made by ‘Agency Staff’, rather than explaining the identity and role of
the person making the record.

This issue raises significant concerns about the integrity of Hilltop’s electronic
patient record, particularly as far as it relates to checks made on vulnerable
residents by care staff. In addition to making it difficult or impossible in
retrospect to identify which member of staff has undertaken what activity, the
current system has the potential to lead to miscommunication between staff
members (for example, in relation to which staff member on a shift has
undertaken important checks on residents’ wellbeing), and can be detrimental
to continuity of care.

A further matter of concern which emerged in evidence from the Team
Manager from Stockport Metropolitan Borough Council's Adult Safeguarding
service is that this issue has apparently been raised previously by the local
authority in the context of another safeguarding investigation. The Team
Manager’s evidence was that assurances had been received from managers at
Hilltop Hall that this issue had been addressed, whereas Mrs Lunt’s records
suggest this is not, in fact, the case.

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and | believe you
have the power to take such action.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this
report, namely by 24" July 2018. |, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken,
setting out the timetable for action. Otherwise you must explain why no action
is proposed.

COPIES and PUBLICATION

| have sent a copy of my re ief Coroner and to the following
Interested Persons namely son of the deceased, who may find it
useful or of interest.

| am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or
summary form. He may send a copy of this report to any person who he
believes may find it useful or of interest. You may make representations to me,
the coroner, at the time of your response, about the release or the publication
of your response by the Chief Coroner.

Chris Morris
HM Area Coroner /)

29/05/2018 214,

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