Prevention of Future Deaths reports · 2019

Kathleen Smith

Regulation 28 report to prevent future deaths, reference 2019-0184, written 3 Jun 2019. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report3 Jun 2019
Reference2019-0184
DeceasedKathleen Smith
CoronerDavid Pojur
Coroner areaNorth Wales (East and Central)
CategoryCare Home Health related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

Mr David Pojur
Assistant Coroner
North Wales (East and Central)

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS

THIS REPORT IS BEING SENT TO:
Coed Duon Care Home, Halkyn Road, Hollywell, Flintshire, CH8 7SJ

CORONER

| am David Pojur, Assistant Coroner for North Wales (East and Central)

CORONER'S LEGAL POWERS

| make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act
2009 and regulations 28 and 29 of the Coroners (investigations) Regulations 2013.

INVESTIGATION and INQUEST

On the 21 May 2018 this Court commenced an investigation into the death of
Kathleen Smith (DOB 04.12.33 DOD 12.05.18). The investigation concluded at the
end of the inquest before me on the 12 April 2019.

The Conclusion of the inquest was delivered by way of a narrative stating:

Kathleen Smith died at Coed Duon Nursing and Residential Home on 12 May 2018.
She had advanced dementia and was at risk of choking. She needed a pureed diet.
Staff had not received sufficient training and fed her unsuitable food. She began
coughing and was aspirating. A nurse was called to her room and staff did not
examine or assist Kathleen Smith. She aspirated on the food material and died
thereafter.

The Cause of Death is recorded as:
1(a). Aspiration of Food Material

1(b). Right Sided Early Pneumonia
2. Dementia and Astma

Coroner's Office, County Hall, Wynnstay Road, Ruthin, LLIS 1YN
Tel 01824 708047 | Fax 01824 708048

CIRCUMSTANCES OF THE DEATH

Kathleen Smith required one to one care for food and fluids and entered the Home
with a known risk of choking for which there was a risk assessment on her file. She
was on a fluid thickened diet and pureed food diet. The part time carer who fed her
breakfast had no suitable training to do so nor knowledge surrounding her food and
fluid needs. The carer only had manual handling training. Inappropriate food was fed
to Mrs Smith. She was coughing and help was summoned. There was poor
communication between staff as to the nature of the emergency. Whilst a nurse and
another senior member of staff attended, they did not assist Mrs Smith. Instead paper
work was checked and telephone calls were made. 999 was not called.

CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to
concern. In my opinion there is a risk that future deaths will occur unless action is
taken. In the circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows:

=

. Staff were not sufficiently trained in first aid or how to assist a resident who was at
risk of choking.

2. Staff did not intervene to assist the resident for whom the internal emergency
alarm had been sounded as help was needed.

3. Staff were not sufficiently trained in how to select and prepare correct foods and
fluids for residents with special dietary needs and who had a documented risk of
choking.

4. The above training remains incomplete approximately 11 months after the death
of Mrs Smith.

5. Staff could not demonstrate they understood how to deliver safe care and
treatment regarding food and fluids and manage the risk of choking.

6. There is no adequate management oversight to ensure staff are appropriately
deployed to those residents at risk of choking and or who require one to one
assistance with food and fluids.

Coroner's Office, County Hall, Wynnstay Road, Ruthin, LLIS 1YN
Tel 01824 708047 | Fax 01824 708048

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and | believe you
have the power to take such action.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this
report, 29 July 2019. |, the Coroner or the Senior Coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting
out the timetable for action. Otherwise you must explain why no action is proposed.

COPIES and PUBLICATION

| have sent a copy of my report to the Chief Coroner, the Family of the Deceased
and the Care Inspectorate Wales.

| am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or
summary form. He may send a copy of this report to any person who he believes
may find it useful or of interest. You may make representations to me, the coroner,
at the time of your response, about the release or the publication of your response
by the Chief Coroner.

Dated 3 June 2019

proner
North Wales (East and Central)

Coroner's Office, County Hall, Wynnstay Road, Ruthin, LL1S 1YN
Tel 01824 708047 | Fax 01824 708048

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Coed Duon Care Home (PDF)
Coed Duon Care Home

Halkyn Road, Holywell, Flintshire CH8 7SJ

27% July 2019
Our Ref: CR/KS/0306

Mr John Gittins

HM Senior Coroner for North Wales (East & Central)
HM Corner’s Office

County Hall

Wynnstay Road

Ruthin, Denbighshire

LL15 1YN

Dear Sir

Re: - Report dated 03 June 2019, from Mr David Pojur, the assistant Coroner for North
Wales (East and Central). Regarding the circumstances of the death of Mrs Kathleen Smith,
Resident at Coed Duon Nursing Home.

In line with our duty of care, | write in response to the above report.

Could | at the outset, again extend my sincere condolences to Mrs Smiths Family from all the staff
at Coed Duon.

The death of any resident in our care is distressing for all those involved. Sadly however, they are
sometimes what we must unavoidably witness. Nevertheless, notwithstanding this tragic case, |
can assure you that our staff are responsible and caring, as was unanimously confirmed by the
resident’s family’s in response to the questionnaires which we sent out in May this year as part of
our quality assurance report for the CIW

As you can imagine, the death of Mrs Smith has affected our staff deeply, especially as your report
levels an element of blame against them.

However, | must accept the conclusions of the report and have therefore taken steps to
implement changes to mitigate against a repetition of this sad occurrence.

Nevertheless, in defence of my staff, Mrs Smith had been at the home four weeks, during which
time the staff had been regularly feeding her satisfactorily. On the day in question Mrs Smith's
carer, who incidentally had several years’ experience who was feeding her. From your report there
appears to be no evidence that the food which she had aspirated had not been prepared to a
proper safe consistency. As must have been done satisfactorily with no adverse effects on so
many occasions before.

| would respectively suggest that the cause of Mrs Smith’s death was not due entirely to one
single factor which can be leveled entirely at our door, but as your report concludes it was sadly a
combination of things including the fact that she was in early stages of pneumonia, and was
suffering from both dementia and asthma (Astma in the report). It was these three factors which
combined to contribute to her death

With regards to the specific points in the order you raised them: -

ia. You expressed concerns in your report regarding our lack of adequate first aiders. Since then |
have, despite difficulty obtaining vacant slots, several members of staff on first aid courses. This
now allows us to have at least one qualified First Aider on duty.

tb. All current staff have now been trained on basic awareness of Dysphagia. Also all new staff
members have been booked on next available SALT (IDDS) training day which is on 6/08/19. We
also now have 2 Dysphagia champions who have done the training for Dysphagia and who are
now fully equipped to carry out to train all our staff.

We have now set up a Diets and fluids consistency file for each resident, which have been graded
by the exterior health professionals, this file is held in the kitchen and all the kitchen staff have
been trained to be aware of its content. If any changes occur hey are given a copy of these
changes and all staff now sign to say they acknowledge if there are any changes to their diets.

2. On the day in question, | must once again stress that two members of staff answered the
emergency nurse call bell, one was the duty RGN and the other a senior carer, they did intervene
and carer remained with her until she passed away, there was no sign she was in distress.

3. As part of their induction training all new staff members are taught how to deliver safe care in
residents with a choking risk. We have also made it very clear to new staff that they are NOT
allowed to assist residents at risk of choking until this training has been done.

4, We have an RGN on duty 24 hours a day, 7 days a week, also please refer to point 3.

§. There is a trained member of staff on duty in the dining room during mealtimes to oversee the
appropriately trained staff in Dysphagia to assist the residents at risk of choking. Also staff now
write on diet & fluid charts what daily meals are served and they are clearer on what they have
eaten, for example. puree mashed potatoes, puree, instead of Mash, Veg chicken

6. There is always an RGN in the dining room during mealtimes.

Il can assure you | take my responsibilities extremely seriously and lessons have been learned, |
will endeavour to uphold the highest of standards.

| hope | have covered all the points which you had raised in your report, however, | welcome any
constructive thought you may have in the light of these recent events.

Yours faithfully

—

Proprietor

Related reports

Other reports by David Pojur

See all →

More reports categorised “Care Home Health related deaths”

See all →

Track Care Home Health related deaths

See every Prevention of Future Deaths report matching Care Home Health related deaths, and how often a new one appears.

What would an alert for this have sent me? Search the full text

Free to try — the preview shows the real matches and how many arrived in the last 12 months. Your first email alert is free.

These reports are published by the Chief Coroner's office at judiciary.uk and are © Crown copyright. The text here is reproduced from the published PDF so it can be searched. If something on this page is wrong, or you are a person named in it and want it reviewed, email drcjar@gmail.com and we will act promptly.