Prevention of Future Deaths reports · 2019

Brenda Drew

Regulation 28 report to prevent future deaths, reference 2019-0421, written 10 Dec 2019. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report10 Dec 2019
Reference2019-0421
DeceasedBrenda Drew
CoronerRachael Griffin
Coroner areaDorset
CategoryAlcohol, drug and medication related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS (1)

NOTE: This form is to be used after an inquest.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS
THIS REPORT IS BEING SENT TO:

1. Mr Paul Bennett, Chief Executive Officer of the Royal Pharmaceutical
Society, 66 East Smithfield, London, E1W 1AW

CORONER

Iam Rachael Clare Griffin, Senior Coroner, for the Coroner Area of Dorset

CORONER’S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice
Act 2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations
2013.

INVESTIGATION and INQUEST

On the 11 April 2019, an investigation was commenced into the death of
Brenda Anne Drew, born on the 16" April 1947.

The investigation concluded at the end of the Inquest on the 27" November
2019.

The Medical Cause of Death was:
la Fatal intoxication with Morphine

The conclusion of the Inquest was accident.

CIRCUMSTANCES OF THE DEATH

On the 10 November 2018 the deceased, who was partially sighted, fell at her
home address and sustained a right fracture of the distal end of the radius.
Following attendance at Poole Hospital, Poole, she was prescribed Oramorph
upon discharge for pain relief. This continued to be prescribed by her GP
without review until the 29° March when she was told to stop taking it. On the
6" April 2019 she was found in a collapsed and unresponsive condition at her
home address. Toxicology testing following her death revealed a fatal level of
morphine in her blood.

CORONER'S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to
concern. In my opinion there is a risk that future deaths will occur unless action

is taken. In the circumstances it is my statutory duty to report to you.
The MATTERS OF CONCERN are as follows:

1. During the inquest evidence was heard that:

Mrs Drew was prescribed 100ml of Oramorph by the hospital for
pain relief following her fracture. At that time she was also
prescribed other medications on a routine basis by her GP for
unrelated conditions. These other medications were on repeat
prescription. These prescriptions were requested on her behalf by
Lloyds Pharmacy in Ashley Cross, Poole. The prescription
requests were sent to her GP at Wessex Road Surgery, Poole
who authorised the requests and then Lloyds pharmacy would
prepare the medications for Mrs Drew.

After her discharge from Hospital Mrs Drew, in addition to her
routine prescriptions, began to receive 300ml of Oramorph on
repeat prescription. She received these on 27.11.18, 18.12.18,
18.01.19, 24.02.12 and 20.03.19. Evidence given by her family at
the Inquest was that she never requested these repeat
prescriptions for Oramorph and was surprised to receive them.

At the Inquest a GP from Wessex Road surgery gave
evidence that the surgery had already identified that this should
not have happened and that there had been no formal review at
the surgery of the Oramorph prescription to Mrs Drew between
27 November 2018 and 29° March 2019 when she was advised
by a GP to stop taking Oramorph. There had been an
investigation about this by the Surgery and they were having a
meeting on the 5 December 2019 when the processes
surrounding this were to be discussed along with the
implementation of new guidance regarding Oramorph.

Evidence however was given by a 2 there was concern
that Pharmacists seem to request repeat prescriptions for
medications without seeking the views of patients. Mrs Drew’s
family explained at the Inquest that she had not been asked
about the continued prescription of Oramorph. There is therefore
a risk that patients may have access to medications without
requesting it, as occurred with Mrs Drew. It was explained at the
Inquest that this is a common concern as it appears to occur
regularly.

2. Ihave concerns with regard to the following:

I am concerned that prescriptions are being requested from GPs
by Pharmacists without consultations with patients or having
been requested by patients. I would therefore request that
consideration be given to providing guidance to all pharmacists in
England and Wales that when making a request for a prescription
to GPs, they should ensure the wishes of the patient are

obtained, save in circumstances where this is not possible, such
as where the patient lacks capacity.

ACTION SHOULD BE TAKEN

In my opinion urgent action should be taken to prevent future deaths and I
believe you and/or your organisation have the power to take such action.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this
report, 4 February 2020. I, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken,
setting out the timetable for action. Otherwise you must explain why no action
is proposed.

COPIES and PUBLICATION

I have sent a copy of my report to the Chief Coroner and to the following
Interested Persons:

(1) The family of Mrs Drew

I have also sent a copy of my report to the following people who I believe have
a sufficient interest in the contents of it:

(1) ME essex Road Surgery, Lower Parkstone, Poole, BH14 8BQ
(2) Lloyds Pharmacy, 10 Station Road, Parkstone, BH14 8UB

Iam also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or
summary form. He may send a copy of this report to any person who he
believes may find it useful or of interest. You may make representations to me,
the coroner, at the time of your response, about the release or the publication
of your response by the Chief Coroner.

Dated

oe LaErAI.
Rachael C Griffin

10 December 2019

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Rps (PDF)
ROYAL
P HAR MA C E U T l CAL 66 East Smithfield support@rpharms.com
S$ 0 C l E TY London E1W 1AW www.rpharms.com T 0845 257 2570

Rachael C Griffin

The Coroner’s Office for the County of Dorset
Town Hall

Bournemouth

BH2 6DY

3 January 2020

Dear Rachael C Griffin
RE: Brenda Anne Drew Deceased

Thank you for your letter dated 10° December 2019 following the recent inquest into the death of
Brenda Anne Drew. We would like to express our sincere condolences to Brenda Anne Drew's family.

As you may know the Royal Pharmaceutical Society (‘RPS’) is the professional body for pharmacists
and pharmacy in Great Britain, representing ail sectors of pharmacy. Our role is to lead and support the
development of the pharmacy profession. We transferred our regulatory role to the General
Pharmaceutical Council (‘GPhC’) in 2010, and they now regulate pharmacy and pharmacy professionals
in Great Britain. Their contact details are: General Pharmaceutical Council, 25 Canada Square, London,
E14 5LQ, phone: 0203 713 8000 and email: info@pharmacyregulation.org. You may wish to contact
them separately if you haven't already done so.

We understand the matters of concern which you have raised and are keen to assist where we can. Our
observations on the concerns you have raised are as follows:

Guidance for pharmacy teams

Your letter recommended we produce guidance for pharmacists covering requests for prescriptions to
GPs and we would like to confirm that we published guidance in this area in 2015. A copy is included
with this response.

Our guide is for pharmacy teams and covers the points raised in the report. There are sections on
consent, pharmaceutical care and audit trail. The section on pharmaceutical care describes good
practice:

All people using the services are provided with high quality pharmaceutical care and can use their
medicines safely and effectively

People using these services (particularly delivery services) are more likely to have little, if any, personal
contact with the pharmacy team or other healthcare professionals. They maybe housebound, disabled
or elderly but deserve the same high quality pharmaceutical care provided to others. To achieve this
consider:

e — Confirming with the patient or carer whether the medicines are needed before re-ordering

¢ Whether the medication prescribed is still clinically appropriate at the time of supply and the
risks of not supplying

e¢ Whether a direct conversation, or face-to-face contact with the patient or carer is needed

e Whether there are adherence or compliance issues

¢ When providing a repeat medication management service, the pharmacy team should take care
to order medicines using an interval that takes into account the risk of prescribing changes,
appropriate quantities, time for the clinic to process a request and a responsive service for
patients

e Checking that you have the correct contact details for the patient or carer.

We will continue to help raise awareness and to encourage continuing and further adoption of the
guidance by pharmacy teams.

Patron: Her Majesty The Queen Chief Executive: Paul Bennett

ROYAL |
PHARMACEUTICAL |

66 East Smithfield T0845 257 2570  support@rpharms.com

SOCIETY London E1W 1AW FF 020 7735 7629 www.rpharms.com

An electronic copy of the guide is available from our website.

https://Awww.rpharms.com/resources/toolkits/repeat-medication-management

RPS Prescribing competency framework

We updated and published a Prescribing Competency Framework for all prescribers in 2017 in
collaboration with all prescribing professions across the UK. This framework sets out the competencies
expected of all prescribers to support safe prescribing and one of the competencies covers repeat
medicines. Competency 7 — prescribe safely states: Minimises risks to patients by using or developing
processes that support safe prescribing particularly in areas of high risk (e.g. transfer of information
about medicines, prescribing of repeat medicines).

Our framework is available here

https://www.rpharms.com/resources/frameworks/prescribers-competency-framework

Guidance published by other pharmacy bodies
The GPhC has also produced guidance on consent that could be applied to the ordering of medicines.
This states: Pharmacy professionals have a professional and legal duty to get a person’s\consent for the
professional services, treatment or care they provide, and for using a person’s information.
https://www. pharmacyregulation.org/sites/default/files/in_practice-

quidance_on consent may 2017 0.pdf.

Thank you for bringing this to our attention and | hope our response has been helpful.

Yours sincerely

ere

Patron: Her Majesty The Queen = Chief Executive: Paul Bennett

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