Prevention of Future Deaths reports · 2020

Mavis Lawrence

Regulation 28 report to prevent future deaths, reference 2020-0191, written 30 Sep 2020. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report30 Sep 2020
Reference2020-0191
DeceasedMavis Lawrence
CoronerMargaret Jones
Coroner areaStoke-on-Trent & North Staffordshire Coroner’s Court
CategoryCare Home Health related deaths · Community health care
Organisation namedMidlands Partnership University NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO:   
Midlands Partnership NHS Foundation Trust  (District Nursing team) 
Beechdene Residential Home 
Leek Health Centre (GP)  
CORONER 

1 

I am Margaret Joy Jones Assistant Coroner for Stoke-on-Trent & North Staffordshire Coroner's Court 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and regulations 
28 and 29 of the Coroners (Investigations) Regulations 2013. 
http://www.legislation.gov.uk/ukpga/2009/25/schedule/5/paragraph/7 
http://www.legislation.gov.uk/uksi/2013/1629/part/7/made 

3 

INVESTIGATION and INQUEST 

On 28/05/2020 I commenced an investigation into the death of Mavis May Lawrence. The investigation 
concluded at the end of the inquest 30th September 2020. The conclusion of the inquest was:- 
“The deceased died from natural causes exacerbated by infected pressure sores.” 
 The deceased was 87 years of age and suffered with severe dementia. She required full nursing care. She 
had been resident at Beechdene Residential Home, Leek since September 2018.  She had been seen 
regularly by District Nursing teams to assess and treat her pressure areas but tissue viability nurses were 
not involved. Preventative measures including pressure relieving equipment were in place; however 
nursing notes evidenced gaps in pressure care between 3rd December 2018 and the 27th January 2019 
when she was admitted to the Royal Stoke University Hospital, Stoke-on-Trent. She was dehydrated and 
found to have deep ungradable pressure sores and an abscess on her buttock.  She was discharged to 
Goldenhill Nursing Home, Heathside Lane, Stoke on Trent on the 13th February 2019 for end of life care 
where she died on the 28th February 2019.  
The cause of death was given as:- 
1a. Bronchopneumonia. 
1b. Immobility. 
1c. Alzheimer’s dementia.  
2.    Old age and infected pressure ulcers. 

4 

5 

CIRCUMSTANCES OF THE DEATH 
See above  
- 
CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to concern. In my opinion 
there is a risk that future deaths will occur unless action is taken. In the circumstances it is my statutory 
duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  
The matters that are  raised in the safeguarding report:- 
(1)Nursing notes evidence that pressure areas (sacrum/ buttock/hips) were not checked between 3.12.18 
and 11.12.18. Wounds to the sacrum and left hip were documented on the 16.12.18 in nursing notes.  
(2)No wound treatment assessment charts after the 18.12.18 to document deterioration of pressure 
areas. 

 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 (3)Nursing notes in December 2018 did not portray a clear story of positioning and changes to the ulcers. 
(4) The pressure mattress had been turned off on the 22.1.19 
(5)No record of last visit by district nurses on the 27.1.19 
(6) There was no evidence that band 4 nurse escalated the seriousness of the situation. 
(7) There was no evidence that the deceased had been provided with any pain relief and the GP had not 
been sufficiently involved. .  
(8) District nurses had not involved Tissue Viability Nurses. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you the Midlands 
Partnership NHS Foundation Trust; Beechdene Residential Home and Leek Health Centre (GP) have the 
power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, namely by 27th 
November 2020.  I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out the timetable for 
action. Otherwise you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested Persons namely to 
the family and to the Local Adult Safeguarding Board. 

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary form. He may send a 
copy of this report to any person who he believes may find it useful or of interest. You may make 
representations to me, the coroner, at the time of your response, about the release or the publication of 
your response by the Chief Coroner. 

9 

30/09/2020 

Signature: 

Margaret J Jones, HM Assistant Coroner 
Stoke-on-Trent & North Staffordshire Coroner's Court

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Midlands Partnership NHS Foundation Trust (PDF)
Ms M A Jones 
Her Majesty’s Assistant Coroner 
Stoke-on-Trent & North Staffordshire Coroner`s Office 
Stoke Town Hall 
Kingsway 
Stoke-on-Trent 
ST4 1HH 

25th November 2020 

Dear Ms Jones 

Re: Mavis May Lawrence (deceased) 
Report to prevent Future Deaths 

Thank you for your letter dated 1st October 2020, reporting matters to us, in accordance with 
Regulation 28 and 29 of the Coroner’s (Investigations) Regulations 2013. 

Following discussions within the teams involved, I am now in a position to respond to your specific 
concerns, whereby you stated you heard at the inquest during the course of the evidence: 

I am sorry that a complete set of records was not made available to you at the point of the inquest. 
We note, as part of your inquest conclusion and subsequent concerns outlined in your Regulation 
28 report, that unfortunately you did not have access to the My Care File, which contains the 
records held at a patient’s home or place of residence. Our response is made on the basis of our 
review of the relevant MPFT care records. 

We have responded to each of the concerns raised and identified some actions, which are in the 
action plan below for your information.  

(1) Nursing notes evidence that pressure areas (sacrum/ buttock/hips) were not 

checked between 3.12.18 and 11.12.18. Wounds to the sacrum and left hip were 
documented on the 16.12.18 in nursing notes. 

We have identified a number of actions aimed at improving completeness of our documentation; 
including the provision of additional training and a programme of audits, to ensure improvements 
are made. (Please see action plan below actions 1 & 2 & 4c).  

(2) No wound treatment assessment charts after the 18.12.18 to document 

deterioration of pressure areas. 

There is evidence in the deceased’s records that wound assessments were undertaken after the 
18.12.2018. Wound assessments were completed on the 01.01.2019 and on the 27.01.2019 
clearly documenting the condition and anatomical location of the wounds. The MPFT guidance is 
that wound assessments need to be carried out and documented on a fortnightly basis. If the 
wounds deteriorate before the next fortnightly review, a wound assessment will be completed prior 
to that date. Records show that in between the regular wound assessments there were regular 
summaries of the condition of the wounds. Up until the date of admission to hospital the records 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 state that the wounds to the sacral and right hip area were improving, granulating (healing) or that 
there were no concerns to raise. The assistant practitioner (band 4 nurse from the district nursing 
team) has documented that there may be a new non blanching area to the right hip. The assistant 
practitioner (band 4 nurse from the district nursing team) recorded in the nursing notes that “the 
family has been advised of Mavis’s presentation and requirements” on the last wound assessment 
on the 27.01.2019. 

(3) Nursing notes in December 2018 did not portray a clear story of positioning and 

changes to the ulcers. 
Please see response above. 

(4) The pressure mattress had been turned off on the 22.1.19 
The Residential Home is responsible for ensuring appropriate use of the equipment. Our records 
show that during a routine visit on 22.1.19 the district nurse noticed that the pressure mattress had 
been turned off, and took immediate action and turned it back on.  

(5) No record of last visit by district nurses on the 27.1.19 
When the patient is cared for in a residential home, the carers are expected to carry out regular 
skin checks as they are tending to the patient, on a regular basis. The process in place requires 
that the care staff raise concerns to the district nurses as and when required. There is evidence in 
the care records that MPFT staff did request the Residential Home staff contact MPFT district 
nursing staff if they had any concerns.  There is evidence of a wound assessment table having 
been completed by the assistant practitioner (band 4 nurse from the district nursing team) on 
27.1.19, in the My Care File when the assistant practitioner (band 4 nurse from the district nursing 
team) was requested by the Residential home care staff to complete an assessment.  

(6) There was no evidence that band 4 nurse escalated the seriousness of the 
situation. 
There is evidence in the records that the band 4 nurse escalated this appropriately and notified the 
nurse in charge of the district nurse team, as well as the tissue viability team, on Sunday 27th 
January 2019.  

 (7) There was no evidence that the deceased had been provided with any pain relief 
and the GP had not been sufficiently involved.  
Records show that pain assessments were done at each wound assessment but they do not 
document pain management in a way that we would expect. It is expected practice that any 
deterioration in the patient’s condition would be addressed with the appropriate intervention by the 
relevant practitioner, for example, the General Practitioner. We have identified an action to improve 
our processes to ensure that GPs are sufficiently involved and in addition to strengthen 
documentation associated with pain management (Please see action plan below - actions 3 & 4a, 
4b, 4c & 7.) 

(8) District nurses had not involved Tissue Viability Nurses. 
The district nurses and assistant practitioner band 4 assistant practitioners are skilled in managing 
wounds; including pressure ulcers. 

The wounds were documented to be healing prior to the 27th January 2019. The assistant 
practitioner (band 4 nurse from the district nursing team) was at the Residential Home reviewing 
other patients when the Residential Home staff requested an assessment be completed by her on 
that day.  

In line with our Trust policy for pressure ulcer prevention and management, the practice is that the 
district nurses will refer to the tissue viability team when there is deterioration in a wound. Once the 
assistant practitioner (band 4 nurse from the district nursing team) identified (on assessment) that 
the wounds were deteriorating they followed the correct process of incident reporting, and notified 

2 

 
 
 
 
 
 
 
 
 the nurse in charge of the district nurse team, as well as the tissue viability team, on Sunday 27th 
January 2019.  

MPFT has identified the following actions to improve processes. 

Action 

Lead 

Leek District 
nursing Team 
Completion 
Date 

31.01.2021 

Operational 
Lead for Leek 
district nursing 
team 

Operational 
Leads 

Professional 
Lead & Tissue 
Viability Lead 

30.11.2020 

Check audit 
and compile 
report for 
senior 
management 

Clinical Lead & 
District Nursing 

Commenced 
by 30.11.2020 

31.10.2020 

Professional 
Lead for 
Community 
Nursing 

Tissue Viability 
Clinical Lead 

Professional 
Lead for 
Community 

Point 1 – 
1.Provision of 
additional training in 
wound care 
documentation 
utilising the YouTube 
training link 
developed by MPFT 
Tissue Viability Team 
(Wound assessment 
training) 
Point 1 –  
2.An audit of nursing 
documentation 
including pressure 
ulcer management 

Point 7 –  
3.To raise 
awareness of the 
need to involve the 
GP in the ongoing 
management of 
patient care as part 
of the 
multidisciplinary team  

Point 7 –  
4a. Documentation 
will be improved.  
The pain assessment 
tool has been 
reviewed and 
updated; a relaunch 
with all clinical staff 
took place in August 
2020.  

4b. The patient care 
plan template to be 
updated to 
incorporate the pain 
assessment tool. 

District nursing 
teams and Home 
First Teams 

Trust Wide 
Completion 
Date 

Each operational 
lead to check 
training register 
and to ensure all 
staff have 
undertaken the 
update training   

Develop an audit 
tool for all 
community/district 
nursing teams 
and a pressure 
ulcer audit will 
take place Trust 
wide 
To raise 
awareness of the 
need to involve 
the GP in the 
ongoing 
management of 
patient care as 
part of the 
multidisciplinary 
team 
The audit tool will 
identify if this 
process has been 
embedded 

31.01.2021 

28.02.2021 

Commenced 
by 
30.11.2020 

31.10.2020 

31.12.2020 

28.02.2021 

3 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 4c. An audit will take 
place to ensure the 
pain assessment 
process is embedded 
in clinical practice 

Point 1 & Point 7 
5. A new Community 
Nursing Assessment 
document has been 
introduced to 
document a holistic 
assessment for 
patients referred into 
the District Nursing 
service to identify 
needs based on the 
activities of daily 
living model. 

6. Multidisciplinary 
team to share best 
practice and learning 
from incidents across 
all clinical teams 
via a monthly 
newsletter following 
each Pressure Ulcer 
Review Group and 
Tissue Viability 
Steering Group 
meeting for 
discussion at team 
huddles 

Nursing 
Tissue Viability 
Clinical Lead 

Completed 

04.11.2020 

Tissue Viability 
Clinical Lead 

04.11.2020 

Multidisciplinary 
team sharing best 
practice and 
learning from 
incidents 
Across all clinical 
teams 
A monthly 
newsletter 
following each 
Pressure Ulcer 
Review Group 
and Tissue 
Viability Steering 
Group meeting 

In line with our governance processes we will share the learning from the Regulation 28 and the 
actions identified will be monitored, to ensure the action plan is fully completed. 

I hope this response helps to address your concerns. However if you require any further 
information please do not hesitate to contact me.  

Yours sincerely 

Chief Executive 

4

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