Prevention of Future Deaths reports · 2020

Xuanze Piao

Regulation 28 report to prevent future deaths, reference 2020-0230, written 11 Nov 2020. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report11 Nov 2020
Reference2020-0230
DeceasedXuanze Piao
CoronerTom Leeper
Coroner areaCoventry
CategorySuicide (from 2015) · Railway related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS 

Xuanze Piao (died 3 December 2018) 

THIS REPORT IS BEING SENT TO: 

• 

, Vice-Chancellor of Coventry University. 

Vice Chancellor’s Office  
Coventry University 
Priory Street 
Coventry CV1 5FB 

1 

CORONER 

I am     Assistant Coroner Leeper 
             Assistant Coroner for the Coroner area of Coventry 
             Coventry Coroner’s Office 
             The Register Office 
             Manor House Drive 
             Coventry 
             CV1 2ND 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 
2009 and Regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On 11/12/18 an investigation was commenced into the death of Xuanze Piao. The 
investigation concluded at the end of the inquest on 06/11/20. The determination 
of the inquest as to the medical cause of death was a massive head injury and 
multiple trauma owing to impact with a train, and as to conclusion, suicide. 

1 

 
 
 
 
 
 
 
 
           
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 4 

CIRCUMSTANCES OF THE DEATH 

In Autumn 2018, Xuanze was a student attending Coventry University enrolled on 
a degree course in Architecture. He was aged 17, having been born on 10/12/2000 
in the Heping district of Shenyang, China. He was living in student accommodation. 

At Coventry University he was categorised as a Tier 4 overseas student. Due to his 
age and nationality  he was required to have a guardian within the UK. A condition 
of his UK student visa was that he attended his university course. Xuanze’s 
attendance on his university course was limited. Because of the amount of the 
course he missed he was sent a number of emails requesting his attendance at 
meetings with staff to discuss his absence. He did not respond to these invitations 
which resulted in an email being sent to him on 29/11/2018, indicating that he 
was at risk of being removed from the course and that he should attend a meeting 
to discuss this on 03/12/2018; removal from the course would in turn have 
affected his permission to remain in the UK on his student visa. There was no face 
to face meeting with Xuanze in advance of the email being sent to him on 
29/11/2018, and neither Xuanze’s family nor his guardian were informed that 
Xuanze was not attending his university course, nor were they informed of the 
meeting he had been requested to attend to discuss his removal from the course.  

On 03/12/18 shortly before 5 a.m. Xuanze left his student accommodation and 
went to Coventry Railway station. He walked to the end of platform one and 
proceeded along the side of the tracks. Approximately 500 meters outside of 
Coventry Railway station heading south,  Xuanze  was struck by a passenger train 
which caused him to sustain catastrophic injuries. He is likely to have died instantly 
as a result of the collision and his life was formally declared extinct at 07:35 hours. 
The inquest conclusion is suicide. 

5 

CORONER’S CONCERNS 
During the course of the inquest the evidence revealed matters giving rise to 
concern. In my opinion there is a risk that future deaths could occur unless action 
is taken. In the circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows. - 

(.1) The University did not have a face to face meeting with Xuanze, a student 
under the age of 18, prior to sending him the email dated 29/11/2018 indicating 
that he was at risk of being removed from the course and that he should attend a 
meeting to discuss this on 03/12/2018; 

(.2) In the absence of a face to face meeting with Xuanze, the University did not 
contact either Xuanze’s Guardian or Parents prior to sending  Xuanze  the email 
dated 29/11/2018 indicating that Xuanze was at risk of being removed from the 
course and that he should attend a meeting to discuss this on 03/12/2018; 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 Evidence was given at the inquest that in the case of an overseas student under 
18,  notwithstanding both prolonged absence from academic commitments and a 
persistent omission to respond to email requests that the absentee student should 
make contact with the university, there was no procedure or policy in place either 
for a face to face meeting with the student or, in the absence of such a face to face 
meeting,  for contacting that student’s Guardian or Parents, prior to the email 
being sent indicating that the U.18 student was at risk of being removed from the 
course and that he should attend a meeting to discuss this. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe your 
organisation has the power to take such action. 

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this 
report,  namely by 06/01/2021. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, 
setting out the timetable for action. Otherwise you must explain why no action is 
proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to  

• 
• 
• 
• 

Xuanze’s Parents 
The Child Death Overview Panel 
The Local Safeguarding Children Board 
The Chief Coroner at the Chief Coroner’s Office. 

, via their Solicitor 

I am also under a duty to send a copy of your response to the Chief Coroner and all 
interested persons who in my opinion should receive it. 

I may also send a copy of your response to any other person who I believe may 
find it useful or of interest. 

The Chief Coroner may publish either or both in a complete or redacted or 
summary  form. He may send a copy of this report to any person who he believes 
may find it useful or of interest. 

3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 You may make representations to me, the coroner, at the time of your response, 
about the release or the publication of your response. 

9 

DATE:   11/11/2020….    Signature 
                                            SIGNED BY ASSISTANT CORONER LEEPER 

4

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Coventry University (PDF)
Coventry University’s Response to the Report to Prevent Future Deaths Dated 11 November 2020 

Xuanze Piao (died 3 December 2018) 

Coroner’s Concerns: 

(1) The University did not have a face to face meeting with Xuanze, a student under the age of 18, 
prior to sending him the email dated 29/11/2018 indicating that he was at risk of being removed 
from the course and that he should attend a meeting to discuss this on 03/12/2018. 

(2) In the absence of a face to face meeting with Xuanze, the University did not contact either 
Xuanze’s Guardian or Parents prior to sending  Xuanze  the email dated 29/11/2018 indicating that 
Xuanze was at risk of being removed from the course and that he should attend a meeting to discuss 
this on 03/12/2018. 

Response: 

Coventry University has a number of attendance/engagement and welfare policies and procedures 
in place which apply to international students who are under the age of 18.   The policies and 
procedures result in contact being made with the students in a number of different ways and on 
many different occasions.  The policies and procedures also ensure that students are provided with 
information about welfare services and given many opportunities to inform the University of any 
issues or concerns.  If any concerns are identified either from the student or other sources at any 
time (including health professionals, family, friends, students and/or staff) then steps will be taken 
to address these concerns – this can include meetings with welfare advisors, home visits and/or 
appointments with mental health advisors or immediate contact with the police/health services 
and/or parents/guardians.   

In relation to Xuanze Piao, prior to his arrival at University, he was contacted by the Student 
Engagement Centre which has been created to provide pro-active advice and support to students.  
He was initially contacted by telephone on 30 August 2018 and then on 18 September 2018.  When 
he did not answer, he was sent an email providing contact numbers so he could call with any 
questions that he had. 

As part of the enrolment process, on 25 September 2018, Xuanze had a “Welfare Check”.  This was a 
face to face meeting with an international student advisor.  During this meeting the international 
student advisor checked that Xuanze was settling in well, had everything he needed and had no 
issues or concerns.  Students who are under the age of 18 are required to have a guardian in the UK.  
As part of the meeting, Xuanze’s guardian was contacted by the international student advisor.  
Xuanze was provided with information about the support services available at the University and 
was encouraged to contact international student advisors if he had any concerns.  He also confirmed 
that he knew how to contact the emergency services.  

Xuanze attended some lectures and workshops in October 2018.  During those sessions, he received 
face to face teaching and was encouraged to speak to course staff if he had any issues or concerns. 

On 31 October 2018, Xuanze’s course director sent him an email noting that there had been a 
number of absences recorded for him, asking if the faculty could assist with any problems, giving him 
the details of the next teaching sessions and encouraging him to attend. 

 
 
 Students who are under the age of 18 are required to have contact with an international student 
advisor once a month until they become 18.  The contact usually takes the form of a telephone call 
in the first instance and the advisors will seek to identify any welfare concerns during the call.  
Xuanze was called by an international student advisor on 1 November 2018 and he confirmed that 
there were no problems or concerns.  

Around that time, the University’s StREAM leaner analytics system sent an alert to the Student 
Engagement Centre highlighting Xuanze’s low engagement with the University’s online learning 
systems.  When such an alert is triggered, the Student Engagement Centre seeks to contact students 
to check that they are well, to ask if they need any advice or support and to encourage them to 
engage more with their studies.  The Student Engagement Centre therefore contacted Xuanze by 
telephone on 2 November 2018.  Xuanze explained that he had had some “family issues” which had 
impacted on his engagement with the course but said that those issues had been solved.  He insisted 
that there were no ongoing issues or concerns and was reminded of the services and support 
available. 

As Xuanze was an international student, the University was his Tier 4 sponsor.  If a student missed 10 
consecutive contact points, the University was expected to withdraw sponsorship and report the 
student to the Home Office unless the student had permission to miss a contact or for other 
exceptional purposes.  The University therefore sent emails to Tier 4 students whose attendance had 
fallen below a specified level.   The emails reminded students of the obligation to attend and engage, 
informing them of the consequences of non-engagement and providing details of the support 
available and how it could be accessed.  Emails were sent to Xuanze on 8, 15 and 22 November 
2018.  As he did not respond, on 29 November 2018, he was invited to a face to face meeting to 
ascertain if there were any reasons for non-attendance before a decision would be made about 
withdrawing him from the course.  

The above short chronology demonstrates that there was contact with Xuanze in a number of 
different ways and on many different occasions during his time at the University including face to 
face teaching, face to face meetings, telephone calls and emails.  He was given substantial 
information about welfare and support services that were available at the University and was 
encouraged to make contact if there were any issues.  He was specifically asked about his welfare on 
25 September 2018 in a face to face meeting and then on 1 November 2018 and 2 November 2018 
by telephone.  Each and every time he said that there were no welfare or health concerns.  Xuanze 
did not respond to emails relating to his low engagement with his course but, before making any 
decision about withdrawing him, the University invited him to a face to face meeting to discuss the 
situation.   

The University’s attendance/engagement and welfare policies and procedures therefore already 
provide for face to face meetings and welfare checks and those policies and procedures were 
followed in this case.  However, the University is committed to continuous evolution and welcomes 
any proposals, comments or suggestions about the development of its policies and procedures.  

The University is undertaking a full review of its policy and procedures relating to students who are 
under the age of 18.  This is expected to be complete by 31 January 2021.  The University will 
provide a copy of the new policy to the Coroner when it has been finalised. 

In relation to the concerns raised by the Coroner, the University refers to the chronology set out 
above.  The University also confirms that it has already put in place an additional process for 
responding when international students who are under 18 fail to engage with their course where 

 this results in them failing to meet the conditions of their visa and thereby puts them at risk of being 
withdrawn from their course.   Those students are identified on engagement reports and the 
International Student Compliance Team consider what action is required in each case.  In particular, 
where any such student is at risk of being withdrawn from their course, a face to face meeting 
(which may have to be undertaken virtually during the pandemic) will be organised between that 
student and a welfare advisor specifically to assess whether there are any welfare issues or concerns 
and, if so, to decide what action should be taken.  This assessment will include consideration about 
whether the student’s parent or guardian should be contacted.  No steps to withdraw the student 
from the course will be taken by the University until the welfare meeting has taken place. 

6 January 2021

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