Prevention of Future Deaths reports · 2020

Kimberley Smith

Regulation 28 report to prevent future deaths, reference 2020-0279, written 9 Dec 2020. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report9 Dec 2020
Reference2020-0279
DeceasedKimberley Smith
CoronerAnna Crawford
Coroner areaSurrey
CategoryHospital Death (Clinical Procedures and medical management) related deaths · Suicide (from 2015) · Mental Health related deaths · Alcohol, drug and medication related deaths
Organisation namedSurrey and Borders Partnership NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

IN THE SURREY CORONER’S COURT 
IN THE MATTER OF: 

__________________________________________________________ 

The Inquest Touching the Death of Kimberley Smith 
A Regulation 28 Report – Action to Prevent Future Deaths 
__________________________________________________________ 

1  THIS REPORT IS BEING SENT TO: 

Chief Executive  
Surrey and Borders Partnership NHS Foundation Trust 
Third Floor  
Leatherhead House 
Station Road 
Leatherhead  
Surrey 
KT22 7FG  
H8SH 

2  CORONER 

Miss Anna Crawford, HM Assistant Coroner for Surrey 

3  CORONER’S LEGAL POWERS 

I make this report under paragraph 7(1) of Schedule 5 to The Coroners 
and Justice Act 2009. 

4 

INQUEST 
The inquest into the death of Kimberley Smith was opened on 19 March 
2019.  It was resumed on 9 November 2020 with a jury and concluded on 
20 November 2020.    

The medical cause of Miss Smith’s death was: 

1a. Plastic Bag Asphyxia  

The inquest concluded with a short form conclusion of suicide and a 
narrative conclusion which is set out below.  

1 

 
 
 
 
 
 
 
 
 
 
 
 5  CIRCUMSTANCES OF THE DEATH 

Kimberley Smith had been diagnosed with Depression, Anorexia 
Nervosa, Post-Traumatic Stress Disorder and Emotional Unstable 
Personality Disorder and had a history of alcohol dependency and self-
harm.   

On 20th September 2018, 29 September 2018 and 2 October 2018 she was 
admitted to hospital following attempts to take her own life whilst under 
the influence of alcohol.  

On 3 October 2018 Miss Smith was assessed under the Mental Health Act 
and admitted as an informal patient to the Abraham Cowley Unit (ACU), 
which is an inpatient psychiatric unit run by Surrey and Borders 
Partnership NHS Foundation Trust (SABP) on the site of St. Peter’s 
Hospital.  Following her admission she was begun on alcohol 
detoxification treatment and was assessed as being at high risk of suicide 
and/or self harm whilst intoxicated.  

On 5th October 2018 Miss Smith absconded from the ACU whilst out on 
unescorted leave and was taken to A&E at St. Peter’s Hospital by a 
member of the public before being returned to the ACU in a highly 
intoxicated state.  

On 6 October 2018 she was placed on a short-term section which was 
subsequently allowed to lapse on 9 October 2018.   

On 10th October 2018 she again absconded from the ACU following a 
period of escorted leave.  She was returned to the ACU by a new 
acquaintance in the early hours of the 11th October 2018, again in a highly 
intoxicated state.  

On 12th October 2018 she left the ACU for several short periods of 
unescorted leave and returned as expected. She was then moved from 15 
minute to hourly observations.  At 15:20 she was signed out on 
unescorted leave and was expected back at 16.30 but she did not return.   

At approximately 19:30 and 22:30 on 12 October 2019 an acquaintance of 
Miss Smith’s called the ACU to say that she was intoxicated and that he 
was concerned about her.  At 00.05 on 13th October2018, Kimberley Smith 
was returned to the car park of the Abraham Cowley Unit by the same 
acquaintance.  However, she absconded before going back in to the unit 

2 

 
 
 
 
  
 
 
 
 
 and the acquaintance handed over Miss Smith’s bag to ACU staff which 
contained bottles of alcohol, over the counter medication, razor blades 
and string.  

At 00:10 on 13 October 2018 the ACU staff called the police and reported 
Miss Smith as missing and a missing person’s investigation was 
commenced.  

At approximately 14:00 on 13 October 2018 two female patients of the 
ACU saw and spoke to Miss Smith in a wooded area adjacent to the unit 
shortly before 14:00 and agreed to return there later that afternoon to see 
her.  At approximately 16:45 the same patients returned to the wooded 
area and found Miss Smith with a plastic bag over her head tied with 
string. Emergency services were called to the scene and paramedics 
declared Miss Smith deceased at 17:04 on the 13th October 2018. 

The jury’s narrative conclusion is set out below:  

The following made a material contribution to Kimberley Smith’s death:  

• The care planning and risk management in relation to Kimberley Smith’s 
use  of  alcohol and  the risks she posed to herself if she left  the ward  and 
consumed alcohol were inadequate.  
•  The  failure  to  assess  and  detain  Kimberley  Smith  under  the  Mental 
Health Act on either the 8th or 11th October 2018.  
• The decision to allow Kimberley Smith to leave the unit on unescorted 
leave from 11th October 2018.  
• The nursing staff on duty on the Abraham Cowley Unit on 12th October 
2018 did not have sufficient knowledge and understanding of Kimberley 
Smith’s recent history, alcohol dependency and risk.  
• The failure of nursing staff to carry out an adequate risk assessment prior 
to  the  decision  to  allow  Kimberley  Smith  to  leave  the  Abraham  Cowley 
Unit at 15:20 on 12th October2018.  
• The failure of the staff on duty on the Abraham Cowley Unit on the day 
shift to activate the missing person protocol on 12th October 2018 before 
the end of their shift.  
• The failure of the staff on duty on the Abraham Cowley Unit on the night 
shift to activate the missing person protocol on 12th October 2018 following 
a telephone call to the ward at approximately 19.30.  

The following possibly made a material contribution to Kimberley Smith’s 
death:  

3 

 
 
 
 
 
 
 
 • The decision to reduce the level of observations on Kimberley Smith from 
every 15 minutes to hourly on 12th October 2018.  
•  A  failure  by  the  staff  on  duty  on  the  Abraham  Cowley  Unit  on  13th 
October 2018 to make fellow patients aware that Kimberley Smith had not 
returned to the ward since the previous day.  
•  The  information  available  and  provided  to  the  police  by  the  Abraham 
Cowley Unit nursing staff when she was reported missing on 13th October 
2018,  including  the  lack  of  a  completed  Missing  Persons  Pack,  was 
inadequate.  
•  The  recording  of  the  information  on  the  Computer  Aided  Dispatch 
(ICAD) that was obtained during a phone call from Surrey Police at 01.00 
on 13th October 2018 with a witness, was inadequate.  
• The absence of any warning markers on the Police National Computer or 
the  Surrey  Police  System  NICHE  with  regards  to  three  recent  incidents 
which had resulted in Kimberley Smith being detained by the police under 
s.136 of the Mental Health Act.  

Kimberley Smith’s death was contributed to by Neglect. 

4 

 
 
 
 6  CORONER’S CONCERNS 

The Coroner’s concerns are as follows: 

During the inquest the court heard evidence regarding the policies and 
procedures in place governing requests by informal patients to leave the 
ACU.     

The Coroner heard evidence, and accepts, that this is a complex issue in 
that informal patients are entitled to their liberty whilst at the same time 
potentially presenting a risk of harming themselves.  

The Coroner is concerned – particularly given the complexity of this issue 
– that there is no written policy or guidance on it aside from a short 
paragraph within the Trust’s policy governing leave for detained patients.  

In particular, there appears to be no clear written policy/procedure on the 
following:  

-  The carrying out of risk assessments when informal patients 

request to leave the unit; 

-  The relevance of an informal patient being on intermittent 

observations when they request to leave the unit; 

-  The processes to follow if informal patients are risk assessed as too 

high risk to leave the unit; 

-  The risk management plans to put in place when informal patients 

do leave the unit;  

-  The recording of assessments and decisions relation to requests 

made by informal patients to leave the unit; 

-  The timeframe for reporting informal patients to the police as 

missing persons if they fail to return at the agreed time. 

Whilst the inquest into Miss Smith’s death was concerned with the 
policies in place for informal patients, the Coroner is not aware of a clear 
timeframe for reporting detained patients either and consideration should 
be given to introducing a clear timeframe for detained patients as well.  

Consideration should also be given to ensuring that all staff are fully 
trained and competent in any new policies and/or procedures introduced 
in relation to the matters set out above.  

5 

 
 
 
 
 
 
 
 
  
  
 During the course of the inquest the court also heard that following Miss 
Smith’s death SABP carried out a Serious Incident investigation which 
resulted in the following recommendation,  

‘To develop a protocol for managing alcohol detoxification on mental 
health wards, including specific care plans, minimum monitoring and 
how to manage leave requests during treatment.’ 

The court heard that a protocol has been developed to manage the 
medical aspects of alcohol detoxification but does not cover care plans, 
minimum monitoring or the management of leave request during 
treatment.   

It is of concern that these aspects of the recommendation remain 
outstanding and consideration should be given to implementing them as 
a matter of urgency. 

The MATTER OF CONCERN is: 

1.  There is no clear written policy/procedure on the following:  

-  The carrying out of risk assessments when informal patients 

request to leave the unit; 

-  The relevance of an informal patient being on intermittent 

observations when they request to leave the unit; 

-  The processes to follow if informal patients are risk assessed as too 

high risk to themselves to leave the unit; 

-  The risk management plans to put in place when informal patients 

do leave the unit;  

-  The recording of assessments and decisions relation to requests 

made by informal patients to leave the unit; 

-  The timeframe for reporting informal patients to the police as 

missing persons if they fail to return at the agreed time. 

2.  There is no clear written policy/procedure on the following:  

-  The timeframe for reporting detained patients to the police as 

missing persons if they fail to return at the agreed time. 

3.  Consideration should be given to introducing written policies in 

relation to the above matters and to ensuring that all staff are fully 
trained and competent in relation to these matters. 

6 

 
 
 
 
   
 
 
 
 
 
 4.  Consideration should be given to implementing the 

recommendation arising from the Serious Incident investigation to 
develop a protocol for managing alcohol detoxification on mental 
health wards, including specific care plans, minimum monitoring 
and how to manage leave requests during treatment. 

7  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I 
believe that the people listed in paragraph one above have the power to 
take such action.  

8  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of its date; I 
may extend that period on request. 

Your response must contain details of action taken or proposed to be 
taken, setting out the timetable for such action. Otherwise you must 
explain why no action is proposed. 

7 

 
 
 
 
 9  COPIES 

I have sent a copy of this report to the following: 

1.  Chief Coroner  
2.  Miss Smith’s family 
3.  Chief Constable of Surrey Police  
4.  Independent Office for Police Conduct    

10  Signed: 

Anna Crawford 
H.M Assistant Coroner for Surrey 
Dated this 9th day of December 2020 

8

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Surrey and Borders Partnership NHS Foundation Trust (PDF)
February 4th, 2021 

Private and Confidential 

Miss Anna Crawford 
HM Assistant Coroner for Surrey  
Sent by email:  

Chief Executive & 
Lead for Frimley Integrated Care System

Chief Executive’s Office
Surrey and Borders Partnership NHS Foundation Trust
Leatherhead House
Station Road
Leatherhead
KT22 7ET

E: 

Dear Miss Crawford 

Re: Regulation 28 Report to Prevent Future Deaths  
Surrey and Borders Partnership NHS Foundation Trust Response   

I  am  writing  in  response  to  your Regulation 28  Report to  Prevent Future  Deaths,  hereafter 
referred to as ‘PFD’, issued on the 9th December 2020 following the inquest touching upon the 
death of Kimberley Smith. I would like to thank you for investigating this matter so thoroughly 
and for bringing the matters of concern you have to my attention.   

In the PFD, you identified four key matters of concern that had arisen from the inquest, and I 
will address each one in turn below, with details of action we have taken or plan to take to 
address the issues. 

1.  Policy/procedure on leave for informal patients 

In the PFD report, you identified that the Trust has no clear written policy/procedure on 
the following: 

•  The carrying out of risk assessments when informal patients request to leave the 

unit; 

•  The  relevance  of  an  informal  patient  being  on  intermittent  observations  when 

they request to leave the unit; 

•  The processes to follow if informal patients are risk assessed as too high risk to 

themselves to leave the unit; 

•  The risk management plans to put in place when informal patients do leave the 

unit; 

•  The  recording  of  assessments  and  decisions  in  relation  to  requests  made  by 

informal patients to leave the unit; 

•  The timeframe for reporting informal patients to the police as missing persons if 

they fail to return at the agreed time. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Our response: 
Guidance  in  relation  to  leave  for  informal  patients  is  currently  set  out  in  the  Trust’s 
Section 17 Leave Policy. The Trust has decided to build and strengthen upon this by 
developing a separate, standalone written policy regarding leave for informal patients. 
The policy  will aim  to ensure  that  the  right  balance  is struck between  respecting  the 
rights of informal patients and the need to protect people who may be vulnerable and 
at risk of harm to themselves. The policy will also require all leave for informal patients 
to be supported by the patient’s risk assessment and care plan. I have had sight of the 
new  draft  policy  and  am  confident  that  it  will  cover  all  the  issues  that  you  have 
highlighted (as outlined above). 

2.  Policy/procedure on reporting patients as missing 

In  the  PFD,  you  identified  that  there  is  no  clear  written  policy/procedure  on  the 
timeframe for reporting patients to the police as missing persons if they fail to return at 
the agreed time. 

Our response: 
This issue is going to be covered in the new policy regarding leave for informal patients, 
as  outlined  above.  We  are  also  going  to  update  our  Section  17  Leave  policy  (for 
detained patients) and our Absent Without Leave policy with the same guidance. 

3.  Introducing written policies 

In the PFD, you identified that there is no clear written policy/procedure on the above 
matters [Policy/procedure on leave for informal patients; Policy/procedure on reporting 
patients as missing] and said that consideration should be given to introducing such 
policies and ensuring staff are fully trained and competent in relation to these matters. 

Our response: 
Please see our above responses to (1) and (2). 

Once the new and updated policies have been finalised and approved, a structured roll 
out of a competency framework will begin, to support our staff in understanding the new 
policy and the updated policies and how to put them into practice. 

In addition to staff training through competency frameworks, we will also be adding the 
existing  eLearning  module  regarding  “Alcohol  Identification  and  Brief  Advice”  to  the 
mandatory training list for all inpatient staff. 

4.  Protocol for managing alcohol detoxification on mental health wards 

In  the  PFD,  you  said  that  consideration  should  be  given  to  implementing  the 
recommendation arising from the Serious Incident investigation to develop a protocol 
for  managing  alcohol  detoxification  on  mental  health  wards,  including  specific  care 
plans, minimum monitoring and how to manage leave requests during treatment. 

Our response: 
The Trust has now completed its guidance regarding “Alcohol detoxification for people 
admitted to inpatient wards”.  

 
 
 
 
 
 
 
 
 
 
 
 
 We are also developing new guidelines for “Management of People with Alcohol Use 
Disorders  (AuDs)  Admitted  to  Mental  Health  Wards”.  The  new  guidelines  cover  the 
following: monitoring of patients during withdrawal and detoxification (both physical and 
mental health), leave, risk assessments and care planning.  

Once  complete,  i-access  detoxification  nurses  will  work  with  the  inpatient  Advanced 
Clinical  Practitioners  to  train  and  support  inpatient  staff  to  put  the  guidelines  into 
practice.  

A retrospective baseline audit is also underway, looking back over a three month period 
between  1.8.2019  –  31.10.2019  to  consider  whether  the  Working  Age  Adult  division 
identified  and  managed  alcohol  dependence  appropriately.  Once  the  improvements 
have been embedded, a second audit will be completed to check for improvements in 
our practices.  

I attach the Trust’s action plan that has been devised, to monitor and track our improvement 
work. The delivery of the plan will be monitored through our established Inpatient Improvement 
Board, chaired by the Chief Operating Officer and Chief Nursing Officer. Regular briefings will 
be made to myself, as Chief Executive and the Executive Directors.  

On behalf of the Trust, I would like to offer our sincere condolences to Miss Smith’s family for 
their loss and hope that our actions outlined above assures you and them that we have learnt 
and continue to learn from her death.  

Yours sincerely,  

Chief Executive 

Enc  Action plan

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