Prevention of Future Deaths reports · 2020

Eileen Brindley

Regulation 28 report to prevent future deaths, reference 2020-0291, written 24 Sep 2020. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report24 Sep 2020
Reference2020-0291
DeceasedEileen Brindley
CoronerJoanne Lees
Coroner areaBlack Country
CategoryCommunity health care · Other related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

1 

2 

3 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1.

Tettenhall Medical Practice;

CORONER 
I am Mrs Joanne Lees, Area Coroner, The Black Country Jurisdiction 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

INVESTIGATION and INQUEST 

On 15/9/20 I conducted an inquest touching the death of the late Eileen Brindley who 
died on the 28th August 2020 at New Cross Hospital, Wolverhampton, West Midlands.  

Having considered all the available evidence, I, the Coroner made the following findings 
of fact; 

‘On 28/8/20 the deceased a frail 97-year-old lady was admitted to hospital having been 
found  by  her  carer  struggling  to  breath.    She  was  believed  to  have  suffered  a  severe 
allergic reaction and sadly passed away in hospital shortly afterwards.  She was known to 
be allergic to Flucloxacillin and had recently been prescribed a penicillin type antibiotic 
for and throat/ear infection’. 

The Medical Cause of Death was: 

1a) Anaphylaxis   

The inquest concluded with a short form conclusion of accidental death 

4 

CIRCUMSTANCES OF THE DEATH 

i)

ii)

iii)

iv)

v)

vi)

On the evening of 28/8/20 the deceased was admitted to New
Cross Hospital having been found at home by her carer struggling
to breathe;
On arrival of the emergency services she was she was noted to be
in severe respiratory distress with a GCS of 6;
On arrival in the ED at approximately 10 pm she was noted to have
a gcs 3/15, breathing laboured, Sats on air 69%, wide spread
urticarial rash to chest and back;
She was treated with back to back nebulisers, iv hydrocortisone, iv
Chlorphenamine, magnesium and iv fluids with no improvement;
Her breathing worsened, and she was confirmed as deceased at
approximately 10.32 pm;
Paramedic’s reported on arrival at the address a box of
Flucloxacillin was found by the deceased and stated some had been
taken and that the deceased had previously suffered a severe

 vii) 

viii) 

ix) 

x) 

adverse reaction to Flucloxacillin which was documented in her 
previous hospital attendances;  
Information provided by the Medical Examiner was that the cause 
of death on a balance of probability was 1a) Anaphylaxis,  and that 
the deceased Mrs Brindley was found to be allergic to Fluclox 
during an admission in April 2020, and this was highlighted on her 
discharge summary; 
A print out from the deceased GP Practice Tettenhall Medical 
Practice revealed an entry dated 3/7/20 under the heading 
Allergies ‘Adverse reaction to Flucloxacillin’; 
The same print out revealed a telephone prescription was made for 
Amoxicillin on 21/8/20 for a throat/ear infection; 
The Medical Examiner at New Cross Hospital concluded the 
deceased had died from an allergic reaction irrespective of whether 
the drug found was Flucloxacillin or Amoxicillin and that any 
penicillin should not have been prescribed.   

5 

CORONER’S CONCERNS 

During the inquest the evidence revealed matters giving rise to concern. In my opinion 
there is a risk that future deaths will occur unless action is taken. In the circumstances it 
is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows. – 

1) That a prescription was issued for a penicillin type antibiotic on 21/8/20 
despite an entry in the medical records of the deceased highlighting a previous 
adverse reaction to Flucloxacillin; 

2) There was no evidence that the prescribing clinician had noted the adverse 
reaction entry and/or there was no explanation why the medication had been 
prescribed even if that entry had been noted; 

3) The prescription was issued with any consultation either in person or over 
the telephone; 

4) That entries into medical records are not sufficiently highlighted to any 
clinician who is unfamiliar with the previous medical history of the deceased; 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you and/or  
your organisation have the power to take such action. 

Tettenhall  Medical  Practice  may  wish  to  review  how  allergies  are  recorded  within 
electronic patient records.  

The GMC may wish to review the actions of the prescribing Doctor and consider whether 
any further action is necessary. 

7 

YOUR RESPONSE 

 
 
 
 
 
 
 
 
 
 
 You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 20/11/20.  I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I  have  sent  a  copy  of  my  report  to  the  Chief  Coroner  and  to  the  following  Interested 
Persons 

, son of the deceased.   

I have also sent a copy of my report to the GMC. 

I am also under a duty to send the Chief Coroner a copy of your response. 

The  Chief  Coroner  may  publish  either  or  both  in  a  complete  or  redacted  or  summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest. You may make representations to me, the coroner, at the time of your 
response, about the release or the publication of your response by the Chief Coroner. 

9 

Mrs Joanne M. Lees 
Area Coroner 
The Black Country Jurisdiction 
24/9/20

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Tettenhall Medical Practice Redacted 1 (PDF)
THE TETTENHALL MEDICAL PRACTICE 

TETTENHALL MEDICAL PRACTICE 
LOWER STREET 
TETTENHALL 
WOLVERHAMPTON 
WV6 9LL                                                                    WV6 8NF 

TETTENHALL MEDICAL PRACTICE 
WOOD ROAD 
TETTENHALL WOOD 
WOLVERHAMPTON 

Telephones: 01902 444550/444551                             Telephones: 01902 444560/444561 

Mrs Joanne Lees 
Area Coroner 
The Black Country Jurisdiction 
Coroner’s Court 
Jack Judge House 
Halesowen Street 
Oldbury 
B69 2AJ 

Sent By Email Only:    

18 December 2020 

Dear Mrs Lees 

I write on behalf of the Tettenhall Medical Practice in response to your Regulation 28 Report 
dated 24 September 2020. 

We note the concerns you have raised and write to reassure you of the steps that the Practice 
have taken to implement change and review how allergies are recorded within the electronic 
patient records. 

Practice Discussions 

1)  On  the  6  October  2020  the  practice  held  a  significant  event  analysis.  All  partners, 
managers  and  nurses  were  present  and  the  details  of  Mrs  Brindley’s  care  were 
presented and learning outcomes discussed at length.  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 2)  A practice meeting was then held on 7 October with all non-clinical staff present. The 
conclusions  of  the  SEA  were  disseminated  to  ensure  that  we  all  learn  from  the  sad 
outcome in this case and implement changes to ensure there is no risk of repetition.   

3)  A  further  practice  meeting  was  held  on  8  December  2020  to  discuss  the  two  new 
policies being implemented (more set out at numbered paragraphs 4 and 5 below) and 
an update was provided regarding developments with a response to HM Coroner and 
to NHSE. 

Practice Changes 

4)  We have reviewed how allergies are recorded in the medical records. Our discussions 
focused on the issues generated by this case but included a broader review of coding 
of all allergies. Following those discussions we have updated our policy  ‘Recording 
Allergies in Patient Records’ and this has been provided to all staff in hard copy and 
is accessible on a shared computer drive. The key points are: 

a)  There should be a consistent approach.  

b)  The records should clearly state within the ‘active problems’ section if the patient 
has any allergy so as to ensure this information is apparent and easily accessible 
to  anyone  reviewing  the  records,  particularly    any  clinician  who  may  be 
unfamiliar with the previous medical history.  

c)  The severity of any reaction must now be recorded i.e. mild, moderate or severe. 
We  felt  that  this  approach  would  help  to  differentiate  between  mild  and  severe 
allergic 
the  particular 
circumstances. 

reactions,  encouraging  clinicians 

to  appreciate 

d)   The  code  should  now  also  include  a  description  of  the  reaction  such  as  rash, 
swelling  or  chest  tightness.  Again,  this  is  to  assist  clinicians  to  appreciate  the 
particular circumstances. 

e)  We identified that the date of the allergic reaction generating the alert code does 
not  show  up  when  renewing  a  previous  prescription.  This  issue  has  been 
highlighted and EMIS has been asked to  look  into the possibility of introducing 
this function in the alert system. Enabling this facility would allow a clinician  to 
be better informed about the date of the previous allergic reaction before issuing a 
prescription.   

5)  We  have  also  updated  our  policy  on  remote  consultations.  Previously  the  policy 
indicated  that  if  a  request  is  made  to  return  a  patient’s  telephone  call  then  a  call 
should be made and, if there is no response, a voicemail left but it was then up to the 
patient / carer to return that call. The salient change is that the clinician or  

 
 
 
 
 
 
 
 
 
 
 
 administrative staff must  now call the patient  back and, if there is  no reply, leave a 
voicemail and make a second call at least half an hour apart from the first attempt.   

6)  The practice is carrying out an extensive audit of all allergic reactions recorded on the 
electronic record system. This audit is being conducted by one of the administration 
team  with  oversight  from  the  Practice  Manager.  All  allergies  and  side  effects  are 
recorded as an ‘adverse reaction’ as this is the only alert code available. However this 
audit is conducting a review to make sure that wherever possible additional notes are 
made  giving  a  wider  description  including,  where  known,  whether  the  reaction  is 
allergy/side effect, new/historical, mild/severe and symptoms of the reaction such as a 
rash or breathing difficulties.  

7)  It  is  now mandatory to  ensure a face to  face or remote consultation  has taken place 
before prescribing any medication, ideally with the patient themselves but where this 
is  not  possible  then  with  their  carer  or  another  healthcare  professional  involved  in 
their care. 

8)  All  clinicians  have been reminded to  specifically check allergies documented in  the 

clinical record summary before prescribing for any patient.  

9)  Clinicians  have  been  instructed  never  to  prescribe  any  medication  which  has  an 

electronic alert indicating the patient has an allergy.  

10) All  clinicians  and  administrative  staff  have  been  instructed  to  accurately  code  any 

prescription alerts. 

Wider Education 

11) 

  has  completed  various  educational  updates  including  a  MIMS  course  on 
avoiding  prescription  errors,  RCGP  course  on  prescribing,  MDU  course  on  remote 
consultation skills, MIMS course on allergy and anaphylaxis and BMJ course on tips 
for coping with change during a pandemic. 

12) All  clinicians  have  refreshed  their  knowledge  that  allergies  can  develop  at  any  age 

and patients can suffer with anaphylaxis from drugs to which they are allergic. 

13) Reminder has been made to all clinicians always to make clear and detailed notes in 

the patient records.  

14)

  has  reviewed  various  medical  journal  articles  around  the  subjects  of 

penicillin allergies and anaphylaxis from penicillin. 

We hope that this will reassure HM Coroner that the Tettenhall Medical Practice have very  

 
 
 
 
 
 
 
 
 
 
 
 
 
 much  taken  her  concerns  on  board  and  have  taken  steps  to  review  our  processes  and 
implement change. 

Yours sincerely  

On behalf of The Tettenhall Medical Practice

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