Prevention of Future Deaths reports · 2021

Valeria Biggs

Regulation 28 report to prevent future deaths, reference 2021-0034, written 11 Feb 2021. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report11 Feb 2021
Reference2021-0034
DeceasedValeria Biggs
CoronerDr Fiona Wilcox
Coroner areaLondon Inner (West)
CategoryHospital Death (Clinical Procedures and medical management) related deaths · Mental Health related deaths · Suicide (from 2015)
Organisation namedWest London NHS Trust
Sourcejudiciary.uk record · original PDF
Responses publishednone published

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS  

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

, 

Clinical Director, 
Acute Mental Health Services, 
West London NHS Trust. 
c/o solicitor advocate for the Trust 

 by email 

1 

CORONER 

I am Dr Fiona J Wilcox, HM Senior Coroner, for the Coroner Area of Inner West London 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On the 11th , 12th , 16th , and 27th November 2020, evidence was heard touching the 
death of Valeria Andrea MUNOZ BIGGS at Inner West London Coroner’s Court. She 
had died on 20th September 2019 after jumping in front of a train at Holland Park 
Underground Station. She was 31 years old at the time of her death.  

Medical Cause of Death 

I (a) Multiple Injuries 

How, when, where Ms Munoz Biggs came by her death: 

On 20th September 2019, Valeria jumped in front of a Westbound train at Holland Park 
Station at approximately 13:20. She was killed instantly. She had suffered with affective 
disorder since age 18 years and had received treatment for this successfully in Chile, 
including in the Spring of 2019.  

In September of 2019 she developed an exacerbation of her symptoms. She contacted 
her psychiatrist who recommended increasing quetiapine to 
clonazepam which had previously assisted.  

 and restarting 

On 12/9/2019 she was actively suicidal and sought help on the advice of her psychiatrist 
of NHS services. 
West London Mental Health Trust. Her symptoms were not taken sufficiently seriously. 

 attended, which in turn spoke to the Single Point of Access for 

She attended A&E where she was found by Liaison Psychiatry to be mentally unwell and 
admission was discussed. She was concerned about admission and so was referred to 
the CRISIS Home Treatment Team, with a recommendation for low threshold for 
admission if her risk escalated or her family were not coping. She was directed to Care 
in the Community by the Home Treatment Team. 

Overnight she was actively suicidal, attending a train station with thoughts of jumping 
before a train. This continued the next day. The Home Treatment Team did not visit on 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 13th September 2019 as planned and did not assess her suicidality or speak with the 
family, despite a contact from police that afternoon, informing them that a member of 
public had found her wandering expressing a wish to take her own life. I find this to be 
gross failure on the part of the Trust. 

Suicidal thoughts continued especially on the 15th September 2019. These were 
underestimated by the visiting team.. 

By the 15th September 2019, she had left the flat with the intention to take her own life 
on four occasions. The family were unable to keep her safe. 

There were delays in psychiatric assessment, failure to increase her drugs adequately 
and persistent underestimation of her suicidality and failure to adequately engage with 
and listen to the family and note their concerns.  

There was team culture of positive risk taking. 

If she had been adequately assessed and admitted to hospital, her death would not 
have occurred at this time. 

Conclusion of the Coroner as to the death: 

Valeria took her own life whilst suffering agitated depression possibly on the 
bipolar spectrum. Her death was contributed to by neglect. 

4 

Extensive evidence was taken in court.  

The findings on the Record of Inquest, as set out above, in many ways highlight 
concerns. 

In Addition: 

There were concerns about the credibility of some of the evidence given by the Trust 
witnesses, and the ability of the Trust to reflect upon and learn lessons from this death. 

There was a repeated theme of lack engagement with those attempting to care for 
Valeria at home; a lack of support for her carers; not recording concerns raised by 
carers; specifically missing opportunities to make a fully informed assessment of 
Valeria’s risk of suicide; missing opportunities to be updated about her past psychiatric 
history etc. 

Valeria was not properly offered admission to hospital, but rather pushed toward care in 
the community and this decision was never re-visited during the episode of care despite 
the difficulties in manging her safety at home; her lack of improvement and even 
apparent worsening; her strong family history of bipolar affective disorder and the strong 
possibility that this was her underlying diagnosis; and her active risk of suicidality which 
was overt to her family and the non NHS psychiatrist who was approached by the family. 

Comments of a personal nature were made to her: paraphrased as “you are so pretty 
why would you want to kill yourself”, by a male member of the team in a clumsy attempt 
to cheer her up which she and her boyfriend who was present found offensive. 

Lack of proper assessment of suicidality for example: seeming to ignore her actions, and 
concerns passed by her brother who was caring for her and over reliance upon no active 
suicidality being expressed when directly asked. Even when she was at times so unwell 
that she would not talk or was incoherent there was no reassessment of risk. 

Issues with planned visits not taking place. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 A stated culture by senior staff of positive risk taking in relation to suicidality. 

When her family in desperation sought advice from other psychiatrists, one of whom 
made an extensive telephone assessment of Valeria, and passed on the concerns from 
these professionals to the treating team, these were seemingly ignored in that there was 
no reassessment of risk, no change in treatment and no admission considered, nor even 
proper recording in the medical record. 

Despite the seriousness of her initial assessment in A&E, her past history, her family 
history and the potential for her to have a diagnosis of bipolar disorder, she was never 
personally assessed by an NHS consultant psychiatrist in this final episode of illness. 

She was not treated in line with BNF guidelines. 

A finding of fact was made that had her family been able to take her home to Chile the 
death would likely have been avoided at this time due to the different approach to 
treatment there. 

5 

Concerns of the Coroner: 

1.  That the Trust has a culture of risk taking in relation to suicidality. 

2.  That the Trust staff need training in relation to assessment of suicide risk, 
how to engage with families and carers, not to use inappropriate personal 
comment to try and bolster the patient, how to provide support to families 
and carers, that risk needs to assessed during the present treatment 
episode in order to mitigate suicidality at that particular point in time and in 
record keeping and updating. 

3.  That where appropriate admission should be considered to diagnose, and 

treat the patient and manage risk of self-harm. 

4.  That patients should be treated in line with BNF guidance. 

5.  That patients should be assessed in person by a fully qualified psychiatrist 

early on and during a treatment phase of illness of this potential 
seriousness. 

6.  That the Trust staff should be trained to consider the views of other qualified 

psychiatrists with knowledge of a patient. 

7.  That treatment plans and specifically visiting schedules should not be 

deviated from, such that planned visits take place unless there is a clinical 
indication to do so. 

8.  That this case seriously calls into question the operational ethos of the care 

in the community approach in West London. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you 
[AND/OR your organisation] have the power to take such action. 

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report. I, 
the coroner, may extend the period. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons : 

, her brother representing her family 

The CQC 

The West London Coroner. 

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest. You may make representations to me, the coroner, at the time of your 
response, about the release or the publication of your response by the Chief Coroner. 

9 

11th February 2021 

Professor Fiona J Wilcox 

HM Senior Coroner Inner West London 

Westminster Coroner’s Court 
65, Horseferry Road 
London 
SW1P 2ED   

Honorary Professor QMUL School of Medicine and Dentistry

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