Prevention of Future Deaths reports · 2021

Brian Mottram

Regulation 28 report to prevent future deaths, reference 2021-0201, written 11 Jun 2021. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report11 Jun 2021
Reference2021-0201
DeceasedBrian Mottram
CoronerAlison Mutch
Coroner areaGreater Manchester South
CategoryCommunity health care
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS  

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: Tameside Clinical Commissioning Group. 
CORONER 

1 

I am Alison Mutch, Senior Coroner, for the Coroner Area of Greater Manchester 
South. 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice 
Act 2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations 
2013. 

3 

INVESTIGATION and INQUEST 

On 16th November 2020 I commenced an investigation into the death of Brian 
Mottram. The investigation concluded on the 26th May 2021 and the conclusion 
was one of; 
Narrative: Died from Covid 19 pneumonitis not diagnosed until after his death 
contributed to by his previous necessary surgery for lung cancer caused by a 
combination of smoking and asbestos exposure during his working life. 
The medical cause of death was 1a Covid 19 Pneumonitis; II Chronic Obstructive 
Pulmonary Disease, Ischaemic Heart Disease, Previous Right Upper Lobe 
Resection for Lung Adenocarcinoma, Type 2 Diabetes Mellitus. 

4 

CIRCUMSTANCES OF THE DEATH 

On 15th November 2020, Brian Fredrick Mottram was found unresponsive at his 
home address,  Markham Street, Hyde. He had been feeling unwell for over a 
week. On 13th November 2020 he had a telephone consultation with the GP. 
He reported shortness of breath, a cough, a tight chest, feeling hot and cold and 
not eating. He was not seen face to face and he was prescribed antibiotics. Post 
mortem examination found that he had died from Covid 19 pneumonitis. He 
was at risk of complications of Covid 19 due to his underlying health issues 
including diabetes, chronic obstructive pulmonary disease and a previous 
lobectomy for lung cancer. The lung cancer was due, on the balance of 
probabilities, to a combination of smoking and asbestos exposure during his 
working life.  

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 5 

CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to 
concern. In my opinion there is a risk that future deaths will occur unless action 
is taken. In the circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  

1.  The inquest heard that the GP surgery in common with surgeries across 
Tameside had a policy of predominantly using telephone appointments 
rather than face to face or video appointments. It was accepted at the 
inquest that Brian Mottram’s symptoms were consistent with Covid 19 
but not there was no evidence before the Court that they were 
considered as such by the GP. A face to face appointment and testing in 
such a scenario may well have led to identification of Covid 19 and 
different treatment. 

2.  It was unclear during the inquest how GPs in Tameside were identifying 

high risk potential Covid 19 cases or the tools that they had to assist with 
identifying when to bring in for additional assessment patients who 
were particularly vulnerable to the effect of Covid 19 to check, for 
example oxygen levels consistent with silent hypoxia. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you 
have the power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this 
report, namely by 6th August 2021. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, 
setting out the timetable for action. Otherwise you must explain why no action 
is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following 
Interested Persons namely the family of the deceased, who may find it useful or 
of interest. 

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or 
summary form. He may send a copy of this report to any person who he 
believes may find it useful or of interest. You may make representations to me, 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 the coroner, at the time of your response, about the release or the publication 
of your response by the Chief Coroner. 

9  Date: 11th June 2021 

Signature: 
Alison Mutch HM Senior Coroner  

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Tameside and Glossop CCG (PDF)
CHIEF EXECUTIVE 

Chief Executive, Tameside MBC 
and Accountable Officer, Tameside & Glossop CCG 
Tameside One, Market Place, Ashton under Lyne, 
OL6 6BH 

www.tameside.gov.uk 

Call Centre            0161 342 8355 

Date                      24 June 2021 

Strictly Private and Confidential 

Alison Mutch OBE 
HM Senior Coroner 

Dear Ms Mutch 

Re: Mr Brian Mottram - Regulation 28 Report to Prevent Future Deaths 

Further to your letter, dated 11 June 2021, regarding the tragic case of Mr Brian  Mottram please 
find my response outlined below. 

The untimely death of a person is distressing for their family and any others affected by their death 
and  loss,  and  all  the  more  so  if  there  is  any  belief  that  but  for  the  actions  of  any  organisation  it 
could have been avoided.    

I would like to record my sincere condolences to the family of Mr Mottram for their loss and I hope 
through this process they can obtain some closure. 

The  matters  of  concern  raised  with  the  Regulation  28  Report  to  Prevent  Future  Deaths  were  as 
follows: 

  That  Tameside  and  Glossop  general  practices  had  a  policy  of  predominantly  using 
telephone  appointments  rather  than  face  to  face  or  video  appointments;  that  as  Mr 
Mottram’s  symptoms  were  consistent  with  Covid-19,  with  no  evidence  they  were 
considered  as  such  by  his  GP,  and  that  a  face to  face  appointment  may  have  diagnosed 
Covid-19 and different treatment put in place; 

 

It is unclear how GPs in Tameside were identifying high risk potential Covid 19 cases or the 
tools  that  they  had  to  assist  with  identifying  when  to  bring  in  for  additional  assessment 
patients  who  were  particularly  vulnerable  to  the  effect  of  Covid  19  to  check,  for  example 
oxygen levels consistent with silent hypoxia. 

Since  the  advent  of  the  Covid-19  pandemic  general  practice  has  been  delivering  health  care 
services according the national General Practice in the Context of Coronavirus Standard Operating 
Procedure  that  has  been  regularly  updated.  At  the  time  of  Mr  Mottram’s  death  primary  care  was 
following the guidance in Version 3.4, which was published on 24 June 2020.  

The aim of this Standard Operating Procedure was to ensure general practice was able to provide 
health care to patients in a safe environment, limiting the opportunity of Covid-19 infections in staff 
and patients. The aim was to reduce the number of absences either by infections or self-isolation. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 The General Practice in the Context of Coronavirus Standard Operating Procedure v3.4 stated that 
practices  should  be  open  for  delivery  of  face  to  face  care,  whilst  triaging  patients  remotely  in 
advance where possible, using remote consultations where appropriate. 

To support this national guidance Tameside and Glossop CCG also developed the Tameside and 
Glossop  CCG/LMC  GP  Guidance,  which  is  updated  monthly.  At  the  time  of  Mr  Mottram’s  death 
v19, October 2020, was in force. This guidance provides practices with routes to manage patients 
who require consultations based on whether they have covid symptoms or not. 

The Tameside and Glossop CCG/LMC GP Guidance v19 states that patients suspected of having 
Covid-19  should  be  remotely  triaged  by  telephone  or  video. This  would be  carried  out  in the first 
instance  by  NHS  111  or  the  Covid  Clinical  Assessment  Service  (CCAS).  The  process  to  be 
followed  if  the  remote  triage  had  assessed  Covid-19  as  the  most  likely  source  of  symptoms  was 
risk stratified by low, modest, moderate or high risk. 

Low  risk  patients  would  be  advised  to  stay  at  home;  modest  risk  patients  to  call  the  practice  or 
NHS  111  if  their  symptoms  worsened;  moderate  risk  would  be  provided  with  an  oximeter  to 
measure the oxygen saturation with a 24 – 48 hour phone / video review by the practice of the out 
of  hours  Primary  Care  Access  Service;  high risk patients,  if  severely  unwell  were  advised  to ring 
999 or assessed by the Tameside and Glossop Digital Health team who would arrange admission 
if required. 

Between April 2020 to March 2021 Tameside and Glossop general practices have delivered over 1 
million appointments, this includes 563 286 (or 51.6%) face to face appointment and 19,096 home 
visits. 

In  April  2021  there  were  99  350  GP  appointments  in  Tameside  and  Glossop  -  55  116  (55.47%) 
were face to face, 42 454 (42.73%) were by telephone with 1694 (1.7%) home visits. 

The current national guidance states that practices should still triage all patients, and while Covid-
19  is  still  a  risk,  a  balance  is  still  required  to  ensure  the  safety  of  staff  in  general  practice,  while 
ensuring  that  patients  can  still  have  consultations.  This  blended  approach  has  seen  more 
appointments in Tameside and Glossop taking place face to face than remotely.  

This blend of face to face and remote consultations was NHS England policy before Covid-19, but 
necessity  caused  by  the  pandemic  accelerated  this.  However,  the  CCG  has  been  mitigating  any 
potential  harms that  may  occur  as a result  by  encouraging  practices to see  patients face  to face 
where  clinically  appropriate  and  will  continue  to  do  so.  As  the  pandemic  evolves,  so  too  will  the 
national, regional and local guidance. 

The CCG has commissioned a Covid Home Oximetry Management Service to monitor COVID-19 
positive patients considered mild or moderate risk in the community who can be safely managed at 
home to: 

  Provide  safe  care  at  the  right  time  in  the  right  setting,  with  a  focus  on  safely  managing 
patients  at  home  and  escalating  promptly,  those  who  require  community  or  hospital 
treatment 

 

Improve patient outcomes, with a specific focus on reducing mortality 

  Escalate  cases  of  deterioration  at  an  earlier  stage,  thereby  providing  hospital  treatment 

promptly and reducing in-hospital length of stay 

Patients  are  referred  into  the  service  by  their  GP  or  by  Tameside  and  Glossop  Integrated  Care 
Foundation Trust as part of their step down approach from the Emergency Department, the Acute 
Medical Unit and Clinical Decisions Unit. 

 
 
 
 
 
 
 
 
 
 
 
 
 Patients  are  referred  into  the  service  if  they  have  raised  concerns  with  their  GP,  NHS  111  have 
booked them into it or a practice has received a positive result and is concerned about the patient’s 
risk  factors  or  vulnerabilities.  Once  referred  into  the  service,  patients  are  further  assessed  and 
classified as either low risk, appropriate for home oxygen monitoring or very unwell. 

Low risk patients are provided safety netting information, while those appropriate for home oxygen 
monitoring are provided with an oximeter and information on how to use it and report their oxygen 
saturation levels three times a day. Those who are very unwell are admitted to hospital via 999. 

Patients are monitored for 14 days after the onset of their symptoms, unless the patient feels they 
are  getting  worse,  where  they  will  be  admitted  to  hospital.  After  14  days  of  symptoms  not 
worsening the oximeter is collected. 

The  Covid-19  pandemic  is  constantly  evolving  and  all  health  care  settings  are  evolving  with  it, 
adapting to each changed circumstance to deliver health care services safely for both patients and 
those  working  within  the  health  and  social  care  system.  Tameside  and  Glossop  CCG  shall 
continue  to  develop  and  support  safe  ways  of  working  alongside  its  providers,  learning  from  all 
adverse events. 

I hope that we have provided you with the necessary assurances in relation to your concerns.  
Please contact me if you require any further information or if I can assist further in any way.   

Yours sincerely 

Chief Executive, Tameside MBC/Accountable Officer, Tameside & Glossop CCG

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