Prevention of Future Deaths reports · 2021

Emma Day

Regulation 28 report to prevent future deaths, reference 2021-0263, written 3 Aug 2021. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report3 Aug 2021
Reference2021-0263
DeceasedEmma Day
CoronerAndrew Harris
Coroner areaLondon Inner (South)
CategoryPolice related deaths · Other related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1.  The Rt. Hon Ms Priti Patel MP, Secretary of State for the Home 

Department,  Home Office, 2 Marsham Street, London, SW1P 4DF,  

Broadway, London, SW1H 0BG,  

Metropolitan Police Service, 

The Rt. Hon Robert Buckland QC, Lord Chancellor and Secretary of 
State, Lord Chancellor's Private Office, Ministry of Justice,102 Petty 
France, London, SW1 9AH and 

Tribunals Service, 102 Petty France, London SW1H 9AJ  

 Chief Executive (Acting), HM Courts and 

re First matter of concern.  

2.  The Rt. Hon Therese Coffey MP, Secretary of State for Work and 

Pensions, Department of Work and Pensions,  Caxton House, Tothill St, 
London SW1H 9NA  

re Second matter of concern.  

1  CORONER 

I am Andrew Harris, Senior Coroner, London Inner South jurisdiction 

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INQUEST 
On 1st June 2017, I opened an inquest into the death of Emma Day, who died on 
26th May 2017 in the street 
April 2021. She died of multiple stab wounds and was Unlawfully Killed.  

. The inquest was concluded on 23rd 

4  CIRCUMSTANCES OF THE DEATH 

There was a history of domestic violence from 2016 when Ms Day separated from 
her partner. He sent abusive text messages, which were reported to the police on 
10th April and constituted an arrestable offence. She sought the advice and 
received support from the Gaia Centre. A Non-Molestation Order and a 
Prohibited Steps Order were issued but expired just before her murder. The police 
attempted one unsuccessful arrest enquiry and informed her they were not taking 
further action on 7th May. There was a clear history of coercive and controlling 
behaviour by the ex-partner known to Ms Day’s family, friends and work 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 colleagues, but no agency had the full picture. On 1st November 2016 she applied 
to the Child Maintenance Service for maintenance, reporting the history of 
domestic violence. On 3rd November she asked that the claim be withdrawn as her 
ex-partner had threatened her life. On 16th May 2017 a Child Maintenance 
Options officer hears in a call that the applicant said that her ex-partner had been 
violent to her and had heavily implied that if she continued with the maintenance 
claim, her life would be in danger, but the threat to her life is not passed to the 
known CMS case worker, to whom Ms Day applies that day to get the claim 
reinstated. She is told by Ms Day that there had been domestic violence reported 
to the police and that the last claim had been cancelled as she was threatened by 
him. Staff were not fully and consistently trained in domestic violence. There was 
no action to address the potential escalation of the risk on reinstating the claim. 

5  THE CORONER’S FIRST MATTER OF CONCERN 

1. The Gaia Centre did not record the length or conditions of either the Non-
Molestation Order or the Prohibited Steps Order, nor did there appear to be any 
safety netting if the situation escalated. 

2. Lambeth Children’s Social Care (CSC) had no copy nor knew conditions of 
either Order, nor that there was a power of arrest. There seem to be steps taken by 
the CSC to consider action to mitigate the risk posed by the perpetrator in light of 
these Orders. 

3. The Metropolitan Police Service did not mention the Non-Molestation Order 
in the Merlin Report, and when shared with Lambeth CSC only one of the 
children was mentioned.  

4. The Domestic Homicide Review recommended (R24) that the Home Office 
work with the Ministry of Justice to implement a system whereby protective orders 
can be input directly to the Police National Computer. It was not clear whether all 
State bodies that needed to were able to make entries themselves on the Police 
National Computer Conflicting evidence was heard, but one police officer stated 
that R24 had not been adopted, and to do so would be welcomed by other 
agencies and that without this change there might be missed opportunities to save 
lives. 

THE CORONER’S SECOND MATTER OF CONCERN 

The Coroner concluded that there was a system failure in Child Maintenance 
Service of Department of Work and Pensions in handling reports of domestic 
violence.  

a) There was no mutual access of case records or system of handing on key risk 
information between CMO and CMS and so the eliciting of domestic violence 
risks relies upon repeated self-reporting by a victim. 

b) Training of caseworkers at the time on domestic violence was focused on 
domestic violence as a criterion to grant waiver of the fee and did not provide 

 
 
 
 
 
 
 
 
 
 information about the wider definition, the reluctance to self-declare or the 
available services to be signposted.  

c) A public body has an obligation to minimize risk when there is evidence of a 
threat to life.  

d) A caseworker who learnt from a caller of domestic violence was only required to 
escalate for consideration of signposting or reporting to police if there was an 
immediate risk of violence, not necessarily if the worker was concerned or an 
immediate risk was likely to eventuate in the future, in particular on reapplying for 
maintenance.  

e) Nevertheless in relation to 16th May, Ms Lilley expected case workers to pick up 
the degree of risk from a report of past threat to kill and escalate and Mr Gilchrist 
thought the response of the case worker inadequate, as there was a specific request 
to continue the maintenance claim in the knowledge of a specific threat. But the 
guidance at the time was silent as to whether to accept the caller’s assessment of 
risk. I concluded that staff would likely be uncertain of their duties. 

f) Asked about the Domestic Homicide Report’s reference to systemic issues, Mr 
Gilchrist’s own words were that in May 2017 is where the system fell down. There 
should be a threat procedure and how to initiate it and pass information to other 
authorities 

6  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and the 
organizations to which this report is addressed will wish to know of these concerns 
and consider how far their actions have addressed the risks with regard to  
a) Disclosure of Orders and access to PNC and  
b) Protocols and training of Child Maintenance caseworkers. 

7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this 
report, namely by Tuesday 28th September 2021.   I, the coroner, may extend the 
period.  

If you require any further information or assistance about the case, please contact 
the case officer, 

8  COPIES and PUBLICATION 

I have sent a copy of my report to the following Interested Persons:  

 (sister), Lambeth Social Services and Refuge/Gaia Centre. 

 
 
 
 
 
 
 
 
 
 
  
 
 
 
 , (Standing Together Against Domestic 
I am also copying it to 
Violence), independent chair of Safer Lambeth Partnership Domestic Homicide 
Review, for information as he has an interest in the matter. 

I am also under a duty to send the Chief Coroner a copy of your response. He may 
publish either or both in a complete or redacted or summary form. He may send a 
copy of this report to any person who he believes may find it useful or of interest. 
You may make representations to me, the coroner, at the time of your response, 
about the release or the publication of your response by the Chief Coroner. 

9 

[DATE]                                              [SIGNED BY CORONER] 

3rd August 2021                                  Andrew Harris, Senior Coroner

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Metropolitan Police (PDF)
PROFESSIONALISM HQ 

Senior Coroner Mr Andrew Harris 
Southwark Coroners Court     
1 Tennis Street     
Southwark     
London     
SE1 1YD     

 Deputy Assistant Commissioner 
 New Scotland Yard 
 Victoria Embankment 
London 
 SW1A 2JL 

Date:  23rd September 2021

Dear Mr Harris 

I  am  the  Deputy  Assistant  Commissioner  for  the  Directorate  of  Professionalism  in  the 
Metropolitan  Police  Service  (MPS)  and  I  am  responding  on  behalf  of  the  Commissioner  of 
Police of the  Metropolis to your  Regulation  28  Report  to  Prevent  Future Deaths,  dated  3rd 
August 2021. Your report was sent following the conclusion of the inquest into the death of 
Miss Emma Day who sadly died on 26th May 2017. 

The MPS has acknowledged and reviewed both matters of concern that you have raised and 
have sought to address points 3 and 4 within your report. 

The  Metropolitan  Police  Service  did  not  mention  the  Non-Molestation  Order  in  the 
Merlin  Report,  and  when  shared  with  Lambeth  CSC  only  one  of  the  children  was 
mentioned. 

The Metropolitan Police Service (MPS) currently use the Missing Persons and Other Linked 
Indices  application  (MERLIN)  to  report  safeguarding  and  sudden  death  incidents.    Once  a 
MERLIN  report  is  created,  it  is  sent  to  the  MPS  Multi-Agency  Safeguarding  Hubs  (MASH) 
where  five  year  background  research  is  completed  to  provide  an  informative  intelligence 
product with a risk assessment supported by a clearly recorded rationale.  Research includes 
checking  the  Police  National  Computer  (PNC)  and  the  Criminal  Intelligence  System 
(CRIMINT).  Non-molestation orders received from the courts, are now recorded on both PNC 
and CRIMINT and should therefore be identified through research.  

In June 2021, the MPS commenced a review of MASH with the strategic aim to improve the 
identification  of  risk  to  both  children  and  vulnerable  adults  across  London,  and  to  work  in 
partnership with statutory agencies to transform the collective response to information sharing 
and collective assessment within the MASH teams. It focuses on a consistent and connective 
approach to referral and agency activity which prioritises risk over volume; thereby improving 
the safeguarding response to London’s vulnerable people.   During this review, consideration 
will be given to include details of non-molestation orders to be placed in MERLIN reports and 
passed to partners so that they can be made aware and report any potential breaches.   

 
     
 
 
 
 
 As this review is a significant piece of work across all of London and has links to national work, 
the review will take approximately 18 months to complete. 

On 26th August 2021, communication was sent to all MASH sergeants asking them to place 
details  of  any  non-molestation  orders  found  during  their  research,  on  to  MERLIN  before 
sharing  with  the  Local  Authority  and  for  this  to  be  disseminated  to  all  of  their  officers  and 
researchers.  As a reminder, this communication will be followed up in a meeting with MASH 
sergeants in September 2021 and included in the notes of the meeting that will be circulated. 

With regard to the child who was omitted from the information shared with the CSC, we believe 
this was a misunderstanding by the reporting officer that this information could be relevant.  
However,  on  receipt  of  the  report  by  MASH,  the  MPS  MASH  Resource  Guide  contains 
information  on  how  to  complete  a  Research  Template  where  there  is  a  section  to  record 
research on other family members.  However, siblings will only be identified if they have been 
listed on previous reports or on the report in question.  When MASH identify siblings of the 
subject, research should only be conducted on them if relevant and if required.  Partners can 
request further research on a subject at any point.  

The Domestic Homicide Review recommended (R24) that the Home office work with the 
Ministry  of  Justice  to  implement  a  system  whereby  protective  orders  can  be  input 
directly to the Police National Computer.  It was not clear whether all State Bodies that 
needed  to  were  able  to  make  entries  themselves  on  the  Police  National  Computer 
Conflicting  evidence was  heard,  but  one  police  officer  stated that  R24  had  not  been 
adopted,  and  to  do  so  would  be  welcomed  by  other  agencies  and  that  without  this 
change there might be missed opportunity to save lives. 

PNC is the primary source of information for operational policing in the UK.  Access to PNC 
for non-police organisations can only be authorised by the Police Information Access Panel 
which is made up of a cross section of senior Home office and police leaders who meet to 
consider each application.  Therefore, the MPS is not in a position to comment on whether 
other agencies should be given permission to enter protective orders on to PNC.   

The current process for receipt of judicial orders into the MPS is explained in the ‘Management 
of  Judicial  Orders  in  the  MPS  Policy’.    This  states  that  on  receipt  of  a  judicial  order,  as  a 
minimum  standard,  the details  should  be  recorded  on the  Police National  Computer (PNC) 
and Criminal intelligence System (CRIMINT).  When an order is granted, it is the responsibility 
of the  officer  in the case  to  ensure the  order  is recorded on  PNC  and  a copy  uploaded on 
CRIMINT.   

If  the  order  relates  to  an  automatic  sexual  notification  requirement  this  will  normally  be 
uploaded on to PNC by the Violent and Sex Offender Register (VISOR) Helpdesk. 

If  an  officer  is  not  present  when  a  Judicial  Order  is  granted  at  a  criminal  court,  the  Police 
Liaison Officer will email a copy of the order to the officer in the case. If the order is granted at 
a Family Court, for example a non-molestation order, then the court post or email a copy to 
the MPS. If the subject of the order does not live in the Metropolitan Police District, then a 
copy  of  the  order  should  still  be  recorded  on  PNC  and  CRIMINT  but  also  emailed  to  the 
relevant force. Where there is no officer in the case, the order is scanned and forwarded to 
the Central Specialist Crime Offender Management mailbox from which the details are entered 
on CRIMINT and supplied to the Police National Computer Bureau for inclusion on the relevant 
PNC record.   

 
 
 
 
 
 
 
 
 
 
 In Conclusion 

I wish to express my sincere condolences to the family of Miss Day. The MPS is committed to 
promote a culture of learning and continuous improvement wherever possible. 

I trust this provides the reassurance that the MPS has considered the matters of concern you 
have raised. 

Please do not hesitate in contacting me should you have any queries. 

Yours sincerely 

Deputy Assistant Commissioner

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