Prevention of Future Deaths reports · 2021

Terence Tuttle

Regulation 28 report to prevent future deaths, reference 2021-0265, written 9 Aug 2021. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report9 Aug 2021
Reference2021-0265
DeceasedTerence Tuttle
CoronerYvonne Blake
Coroner areaNorfolk
CategoryHospital Death (Clinical Procedures and medical management) related deaths · Mental Health related deaths
Organisation namedNorfolk and Suffolk NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28: REPORT TO PREVENT FUTURE DEATHS 

. 
REGULATION 28 REPORT TO PREVENT DEATHS 

THIS REPORT IS BEING SENT TO: 

1  Chief Executive 

The Queen Elizabeth Hospital
NHS Trust 
Gayton Road
King’s Lynn
Norfolk 
PE30 4ET 

2  Chief Executive 

Norfolk and Suffolk NHS Foundation Trust 
1st Floor Admin 
Hellesdon Hospital
Drayton High Road
Norwich 
NR6 5BE 

1.  CORONER 

I am Yvonne BLAKE, Area Coroner for the area of Norfolk 

2.  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and 
regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3.  INVESTIGATION and INQUEST 

On 07/04/2021 I commenced an investigation into the death of Terence Robert TUTTLE aged 65. 
The investigation concluded at the end of the inquest on 29/07/2021.  The medical cause of death 
was: 
1a) 
1b) 
1c) 
1d) 
2 

Frailty Syndrome 
Idiopathic Pulmonary Fibrosis and Schizophrenia 

Chronic Obstructive Pulmonary Disease 

The conclusion of the inquest was: Mr Terence Tuttle was admitted to hospital after testing positive 
for covid in January 2021. He usually resided in a care home, had known mental health illness but 
had been stable on anti-psychotics for many years. He was treated appropriately for acute kidney 
injury and pneumonia and had food and fluid record charts. Despite these demonstrating poor oral 
intake no prompt action was taken. It was after a review by the mental health liaison team that 
decisions were taken relating to nutrition and diet. Mr Tuttle had lost a significant amount of weight 
which contributed to his poor condition post covid. He had also been found to have a bleeding 
duodenal ulcer and complained about his stomach being uncomfortable. He was transferred to a 
different nursing home after a best interests meeting was held which decided that he had capacity to 
risk feed. He died 3 days later at the nursing home. 

4.  CIRCUMSTANCES OF THE DEATH 

Mr Tuttle lived and was cared for in a care home. He had a longstanding diagnosis of schizophrenia 
which had been stable for many years on anti-psychotic medication. In January 2021 he was admitted 
to a general hospital a week after testing positive for Covid-19. On admission he had an acute kidney 
injury which was treated, and pneumonia. He was also found to have a bleeding duodenal ulcer for 
which he received a blood transfusion and a proton pump inhibitor. He had been complaining of 
abdominal discomfort. He had diet and fluid record charts which demonstrated that he was not having 
adequate oral intake. Nothing was done about this and he lost 10kgs in weight over a 3- week period. 

 He had a mental health review and was prescribed antidepressants.  It appears some encouragement 
to take food and fluids was made but he was not seen promptly by the dieticians and he was 
weakened and malnourished when he was assessed. He was not felt to have capacity to refuse food 
initially, but this opinion was changed later. Mr Tuttle was also refusing medication including anti-
psychotics. His family were refused permission to visit. They had offered to come and try to persuade 
him to eat. By the time he had been properly assessed he was weak after his pneumonia and lack of 
adequate food and fluids. His appetite was gone, and he continued to refuse food. A best interests 
meeting was held, and it was agreed he had capacity and could risk feed since he refused naso-
gastric feeding. A new nursing home placement was found because he had increased care needs and 
he was transferred there approximately 50 miles away from his family who had always been involved 
in his care. He died 3 days later. The hospital conducted an investigation but concluded no major 
harm occurred to the patient due to lack of care. Their recommendations included actions which 
should already be in place as a matter of common sense and do not address at all the difficulties in 
looking after a mentally unwell patient in an acute setting. There were no prompt MH or dietician 
assessments. There was confusion/lack of knowledge around The Mental Capacity Act and 
associated paperwork. There was no focussed consistent approach to his overall care and symptoms. 

5.  CORONER’S CONCERNS 

During the course of the inquest, the evidence revealed matters giving rise to concern.  In my opinion 
there is a risk that future deaths could occur unless action is taken.  In the circumstances, it is my 
statutory duty to report to you. 

The matters of concern are as follows: 

1.Lack of proper dietician assessment and mental health review at an early stage. 
2.Inaction when Mr Tuttle was losing weight even though his intake was recorded no-one acted upon 
this. 
3.Ability to assess Mr Tuttle adequately under the Mental Capacity Act. 
4.Inability to care for a mentally unwell patient with physical health problems, including gastric 
problems, who is refusing to eat. 
5.Refusal to include family members in caring for (after over 20 years in a care home) a patient who 
was in unfamiliar surroundings and their better knowledge of his usual presentation. 
6. Apparent lack of recognition that serious harm did occur for this patient who was described as 
appearing cachexic. 

6.  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you (and/or your 
organisation) have the power to take such action. 

7.  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 30 September 2021.  I, the coroner, may extend the period. 
Your response must contain details of action taken or proposed to be taken, setting out the timetable 
for action.  Otherwise you must explain why no action is proposed. 

8.  COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested Persons: 

 - Brother 

I have also sent it to : 

Care Quality Commission (CQC) 
Healthwatch (Norfolk) 
Norfolk and Waveney MIND 

who may find it useful or of interest. 

 I am also under a duty to send a copy of your response to the Chief Coroner and all interested 
persons who in my opinion should receive it. 

I may also send a copy of your response to any other person who I believe may find it useful or of 
interest. 

The Chief Coroner may publish either or both in a complete or redacted or summary form. He may 
send a copy of this report to any person who he believes may find it useful or of interest. 

You may make representations to me, the Coroner, at the time of your response, about the release or 
the publication of your response. 

9.  Dated: 09 August 2021 

Yvonne BLAKE 
Area Coroner for Norfolk 
Norfolk Coroner Service 
County Hall 
Martineau Lane 
Norwich  NR1 2DH

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Hellesdon Hospital Published 1 (PDF)
NHS
Norfolk and Suffolk

NHS Foundation Trust

Trust Management

Ms Yvonne Biake Main Administration Block

Area Coroner for Norfoik Hellesdon Hospital
Norfolk Coroner Service Drayton High Road
County Hail Norwich
Martineau Lane NR6 SBE
Norwich
NRT 20H Pe
16 August 2021
Dear Ms Blake

Re; Regulation 28 notification regarding the care of Terrence Tuttle

| write in response to your letter dated 9” August 2021 outlining your concerns regarding the care and
treatment of Terrence whilst an inpatient at the Queen Elizabeth Hospital in Kings Lynn | am very sorry to
hear about the sad death of Terrence. Should this letter be shared with his family, | would like to pass on my
condolences to them.

Having reviewed the notification | am surprised this has come to our Trust | have discussed this with
colleagues at the Queen Elizabeth Hospital (QEH) to ensure we do not duplicate responses. It is regretable
that we were not asked to provide information on the concern prior to the conclusion of the inquest. as |
understand it we were advised that we were not an interested party. | arn confident that we would have been
able to satisfy your concern immediately given the opportunity

Out of the concerns listed below | would advise that NSFT are able to respond to the second part, in italics,
of the first point only, The other points would be for the QEH to respond to

1. Lack of proper dietician assessment and mental health review at an early stage
2. Inaction when Mr Tuttle was losing weight even though his intake was recorded. no-one acted
upon this
3, Ability to assess Mr Tuttle adequately under the Mental Capacity Act
4. Inability to care for a mentally unwell patient with physical health problems, including gastric problems,
who is refusing to eat.
5. Refusal to include family members in caring for (after over 20 years in a care home) a patient who
was in unfamiliar surroundings and their better knowledge of his usual presentation
6. Apparent lack of recognition that senous harm did occur for this patient who was described as
appearing cachexic
it may be helpful to outline the role of the Menta! Health Liaison Teams within our acute general hospitals.
The team are a triage assessment team and do not provide direct ‘hands on’ care specifically in relation to
physical interventions, for example dietry advice or nutritional balance activities. The team will advise on
mental iliness symptoms, diagnosis, compassionate least restrictive care and de-escalation techniques. The
team will provide both nursing and medical input in relation to treatment including psychotropic medication
nd monitoring whilst the patient is on the acute ward. They may also arrange for transfer to a mental health
ward once the patient is physically fit for discharge but requires further support in relation to their mental
wellbeing Where a capacity assessment is required for a decision on a physical health issue or intervention,
the team may assist in respect of mental illness symptomology and the potential impact on a persons capacity
However the decision maker will be the physical health expert.

In Terrence’s notes | can see clear and regular communication between the ward and the Liaison Team,
approximately two weeks post his admission the team were asked and attended the ward to assess Terrence.
He was not able to participate in this but the ward reported that he had been non-compliant with his
anti-psychotic medication for approximately one week. Although non-compliant, Terrence was not displaying
signs or reporting symptoms of psychosis. The Liaison Team discussed this with the team Consultant
Psychiatrist who advised to stop the medication due to the time lapse, concentrate on improving his physical
state and re-assess. If the medication was reinstated this would require invasive monitoring procedures. These
measures were with the caveat that if he deteriorated mentally to consider a Mental Health Act assessment
for detention,

The ward contacted the team again on 1* March as Terrence had improved physically although still refusing
food and fluids. He was seen on 2 March. the team concurred he was depressed and an anti-depressent
was commenced. Terrence was discussed within the daily team meeting and reviewed face to face regularly.
Terrence was commenced on Amisulpride oral liquid to treat any emerging psychotic symptoms and was
compliant with both medications. The team noted an improvement in mental wellbeing on 10" March albeit he
continued to refuse food and fluids. Terrence was further reviewed in respect of his medications and
presentation by a Consultant Psychaitrist on 11" March. The team attended a best interests meeting on
12” March where the proposal was to move Terrence to a new nursing home which could cater for his
enhanced needs.

The community mental health care co-ordinator kept in contact with the ward and the social worker, the plan
being that once discharged the Community Mental Health Team would review Terrence in his
new accomodation.

| hope that this information satifies your concern.
Yours sincerely

Interim Chief Executive

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